Animal Emergency Center Novi
Novi, Michigan
General Info
Animal Emergency Center Novi delivers care to pets by mirroring their daily behavior patterns which show morning energy peaks followed by midday caution and evening relaxation, reflecting the real-life routines of Michigan households. The clinic scrutinizes entry posture sound sensitivity pacing patterns and focal behavior. Medical procedures during exams align with the animal response cycle where veterinarians inspect ears and teeth during curiosity phases while abdominal assessments and joint checks occur during periods of calm. Pet owners need to report any subtle behavioral changes such as their pets' resting locations within the house and their mealtime approaches along with any increased time spent near doors or soft surfaces. Animal Emergency Center Novi performs diagnostic tests along with age-specific physical examinations while providing preventative health screenings and gastrointestinal stabilization alongside endocrine treatments and surgical preparation followed by post-operative reflection routines. Pet grooming appointments can either be comprehensive sessions or divided into two shorter visits based on pet behavior and caregiver availability. Medical personnel determine task prioritization through behavioral readiness instead of checklists adjusting their work to match pets' pacing and touch thresholds. Families obtain detailed reports that follow their pet’s daily patterns to understand time-specific symptoms, behaviors post-stimulation, and methods to observe rebalancing. Through text check-ins, pacing charts, and adjustable timelines veterinarians anchor follow-up care to the pet's wellbeing rather than clinical benchmarks. Novi families along with pet owners across Michigan receive animal healthcare from Animal Emergency Center Novi that matches pets' natural living patterns including their stretching and settling habits in real homes at genuine times of day.
Team
Phil Pasnetkus
Veterinarian
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Dennis
11 Aug 2022
REPORT
Not at all what expected, I’ve been to other emergency vets and I’m very sorry I didn’t go there again. Very expensive, and when they quoted me a price for further service and I declined they immedia...
Not at all what expected, I’ve been to other emergency vets and I’m very sorry I didn’t go there again. Very expensive, and when they quoted me a price for further service and I declined they immediately started negotiating a lower price. After paying them for the service they had completed up to that point, I had to insist that that give me my dog, (who by the way is doing fine), this was not a good experience and I’ll not be going back and can not in good conscience recommend them.
Caragh D'Amore
22 Jun 2018
REPORT
3 stars because I'm not sure how it wouldve gone with any other vet. The prices where WAY to high in my opinion especially to see my hamster. It was 94$ just to walk in the door. They tried taking a t...
3 stars because I'm not sure how it wouldve gone with any other vet. The prices where WAY to high in my opinion especially to see my hamster. It was 94$ just to walk in the door. They tried taking a temperature and heart rate but came back and said it was too low and the only option was to put her down. I left sobbing with a dead pet and a $150 bill. I practically payed them to take one glance at her and kill her. If I would've know this was the outcome I would've let her go peacefully in her enclosure :( I have been here for my dog and they did a good job when he had hip problems, still pricey but I guess that's where the emergency part comes in :/
Sandra Byers
22 May 2018
REPORT
We saw Joanne for our beagle and she was wonderful with us. She took all the time we needed for questions, etc. I thought she was caring, compassionate, and very honest in her answers for our questi...
We saw Joanne for our beagle and she was wonderful with us. She took all the time we needed for questions, etc. I thought she was caring, compassionate, and very honest in her answers for our questions. I thought the staff was very good, too. Answered our questions and very upfront with answers in regards to her care, scripts, and costs. I would definitely take our girl back there. Thank you for everything in a very difficult time.
Adam Dill
15 May 2018
REPORT
great staff, clean place, and pretty comparable in price from other 24 hr providers. Our lab recently had surgery and needed overnight care so we took him here. Everyone was so welcoming and friendly....
great staff, clean place, and pretty comparable in price from other 24 hr providers. Our lab recently had surgery and needed overnight care so we took him here. Everyone was so welcoming and friendly. If something urgent comes up, I would definitely recommend AEC
Amy Frederick
8 May 2018
REPORT
Have spent several rough nights here with different pets and always receive exceptional care. Ina, our tech tonight, was a godsend. Truly an angel and gave me great comfort through a very tough deci...
Have spent several rough nights here with different pets and always receive exceptional care. Ina, our tech tonight, was a godsend. Truly an angel and gave me great comfort through a very tough decision. THANK YOU INA!
Jessica Smolarek
15 Apr 2018
REPORT
This is the best emergency vet I have been to. The staff was great and very caring and compassionate when I had to put my cat down. I received a sympathy card with nice messages from the staff. I only...
This is the best emergency vet I have been to. The staff was great and very caring and compassionate when I had to put my cat down. I received a sympathy card with nice messages from the staff. I only wish this place offered regular vet services too.
Marilyn Lehman
6 Apr 2018
REPORT
We had a great experience at AEC in Novi.
Dr. Robertson did a great job explaining what the problem is and how to fix it. Our dog had an
Obstruction in her intestines. Dr. Robertson did surgery on her...
We had a great experience at AEC in Novi.
Dr. Robertson did a great job explaining what the problem is and how to fix it. Our dog had an
Obstruction in her intestines. Dr. Robertson did surgery on her a few days ago. Coco is home recovering and feeling much better. Dr. Robertson also noticed that Coco’s spleen had several suspicious nodules on it and recommended having it removed during her obstruction surgery.
She saved Coco going through another future surgery. Thank you!!
The daily calls from the doctors really kept us informed.
The whole staff did a great job!!
I highly recommend going to AEC in Novi.
Marilyn, Jon, and Coco
Teresa Tuscany
3 Apr 2018
REPORT
Beyond caring and kind during a time where it mattered the most to us. Our fur baby was in such great hands and they went above and beyond to make us feel as comfortable as you can during a time like ...
Beyond caring and kind during a time where it mattered the most to us. Our fur baby was in such great hands and they went above and beyond to make us feel as comfortable as you can during a time like that. The sympathy card we received later was so thoughtful. So thank you to these wonderful people for helping us on a very terrible day.
Caroline Syms
17 Feb 2018
REPORT
We are so grateful for AEC and their amazing staff. Sending a sincere thank you to Dr. Collins and her team who performed emergency abdominal surgery on our 15-month old pup Floyd to remove a large pi...
We are so grateful for AEC and their amazing staff. Sending a sincere thank you to Dr. Collins and her team who performed emergency abdominal surgery on our 15-month old pup Floyd to remove a large piece of shoe leather that caused a blockage. This is one of the scariest and most nerve-wracking experiences a pet owner may go through - you just don't know how bad the damage is. Dr. Collins was extremely kind, caring and informative throughout this process. She took the time to answer all of our questions before beginning surgery and called with an update as soon as she could. To Dr. Collins, Charles and all the staff who helped Floyd - we cannot say thank you enough.
Danielle Perez
6 May 2017
REPORT
€You want to be charged over twice the average already-too-much vet rates? Go here
€You want your pets welfare in the hands of inexperienced kids? Go here
€Want zero communication & answers to basic q...
€You want to be charged over twice the average already-too-much vet rates? Go here
€You want your pets welfare in the hands of inexperienced kids? Go here
€Want zero communication & answers to basic questions? This is the place to be!
They'll even throw in a $10 E-collar for $26 you don't even need! Score
OLIVIA SHAW
6 May 2017
REPORT
My dog is one and a half and has epilepsy. We rescued him in October and he had his first clusters of seizures with us the weekend of Easter. We took him to the vet and he got moved to his hospital. T...
My dog is one and a half and has epilepsy. We rescued him in October and he had his first clusters of seizures with us the weekend of Easter. We took him to the vet and he got moved to his hospital. They were very nice and took care of him but it was very expensive for the little they did. Last night he started having clusters again when only I who is 16 and my little brother who is 13 was home. In a frantic I called them just asking for advice and to speak to a doctor that helped him before. The woman on the phone would not help me at all saying that they can't do or say anything to me unless we bring him in. I brought it to her attention multiple times the situation I was in and my age and she still didn't help. I thought it was ridiculous.
Lydia Lazzaro
25 Apr 2017
REPORT
My last requested for my dog was taking out of the injection cap/catheter/needle and bandage out of her arm after she pass so she can run freely afterlife. She was in AEC overnight and then cremation ...
My last requested for my dog was taking out of the injection cap/catheter/needle and bandage out of her arm after she pass so she can run freely afterlife. She was in AEC overnight and then cremation place picked her up the next day afternoon. The assistant told me sometime they have to put the bandage on the animal after they inject the last solution to prevent bleed out. Here is the thing, my dog was in the cold storage overnight. When the time cremation pick her up, I don't think she was still bleeding. According to the assistant, they will remove all the cap/catheter/needles. Guess what?! nobody probably think I will come to the cremation place to say goodbye to her and found out she was left the exactly same as last time I saw her in the AEC. Lost a pet is very very hard, and it is even harder to see your pet was left alone like this with all the cap/catheter/needle and tight bandage still on her little arm. I had to ask the people here to help me to remove everything out of her arm. This got me thinking, should I stay to see her really dead? if my last requested you can't even follow, what did you guys done with her or her body afterward? btw, the dr. gave her the injection is Dan Hughes
Nancy G.
5 Mar 2017
REPORT
This clinic saw us with our cat on a Sunday. Much thanks to Andrea, Hillary and the doctor who cared for our cat. Ultimately we had to put her down. The staff put us in the Family Room (no open bar) t...
This clinic saw us with our cat on a Sunday. Much thanks to Andrea, Hillary and the doctor who cared for our cat. Ultimately we had to put her down. The staff put us in the Family Room (no open bar) to hold our cat as she was put down. Thank you AEC. A thoughtful staff that worked efficiently and effectively.
Cassandra K
30 Jan 2017
REPORT
Thank you for your very kind and efficent care for our little tuxedo cat. Everyone was very kind and helpful and we appreciate everything you did for us.
Lisa Nocerini
27 Jan 2017
REPORT
We want to thank the amazing staff at Animal Emergency Center for saving our pups life. Because of you, Jack is alive and well and going to be with us for a long time. Thank you to Dr. Miller who was ...
We want to thank the amazing staff at Animal Emergency Center for saving our pups life. Because of you, Jack is alive and well and going to be with us for a long time. Thank you to Dr. Miller who was incredible to work with. And the kind and compassionate team. Big hugs to you all.
Sincerely,
Lisa, Jerry and Jack Bear
Marcy Hammer
25 Jan 2017
REPORT
My baby dog was struck by a vehicle last night. It was already after business hours and I called this center. From the moment my call was answered to current, I have been treated like a priority. O...
My baby dog was struck by a vehicle last night. It was already after business hours and I called this center. From the moment my call was answered to current, I have been treated like a priority. Our dog was greeted with a stretcher upon arrival, the girls took her out of the car as she was unable to walk. The doctor didn't take long to asses her condition. They discussed every possible option and worked with me throughout the whole process. They were accommodating and clearly try to take everyone where they are at and do whatever they can to make a really difficult time better. The owner/doctor of the facility came in and did the necessary procedure on our baby and she's going to be fine over time. I am grateful for this facility, it's staff, and services and particularly the treatment by the owner, herself.
Kaitlyn Hanna
30 Nov 2016
REPORT
Took my cat in for what I thought was a UIT, turned out to be a blockage. They said it would be a total of $3,000 which put me in the position of euthanizing my pet because I could not afford it and I...
Took my cat in for what I thought was a UIT, turned out to be a blockage. They said it would be a total of $3,000 which put me in the position of euthanizing my pet because I could not afford it and I did not have access to my normal vet who charges far less. This place used fear tactics to keep me from taking my cat to a different vet for a quote for the procedure, told me all the ways my cat will get bloodied anywhere else I go. Overall lack of empathy and understanding of the situation as a whole.
But I left, thinking "if he has to be put down today, I at least want to have a second opinion and I don't want it to be under their care" now my cat is being treated for less the $1,000 and will be just fine.
Carrie Bee
27 Jul 2016
REPORT
The staff at AEC recently gave me an enormous amount of comfort during what was basically the shittiest night of my life thus far. Everyone was incredibly kind, genuine, and funny, and the support I r...
The staff at AEC recently gave me an enormous amount of comfort during what was basically the shittiest night of my life thus far. Everyone was incredibly kind, genuine, and funny, and the support I received from Edith, Dawn, and Dr. Corbett was absolutely incomparable. You guys are wonderful. Thank you from me and from the meanest jerk bunny of all time. I'm real glad he didn't bite any of you.
Debi K.
17 Sep 2015
REPORT
Tho they r emergency vets specializing in cardiology, they provide a wonderful hospice service for animals. Very impressed with their end of life service. My Dober boy with aggressive fibrosarcoma wen...
Tho they r emergency vets specializing in cardiology, they provide a wonderful hospice service for animals. Very impressed with their end of life service. My Dober boy with aggressive fibrosarcoma went into congestive heart & lung failure at 1 am. Drove to this Animal Emergency Clinic. They put us in their "Family Room", which is like a small living room ... padded bamboo chairs, end tables, nice carpet. So much much better than a sterile examining room. The vet was considerate, compassionate and experienced. They could have raked me over the coals financially for the euthanasia, private cremation, and oak urn (included in this service) but they didn't. More reasonable that most vets during normal business hours. I will definitely use their services in the future. Thank u. This is how end of life for our cherished pets should be.
Book an Appointment
FAQs
Where is Animal Emergency Center Novi located?
Animal Emergency Center Novi is located at 24360 Novi Rd suite a, NULL, Novi,NULL 48375. It's easily accessible to pet owners in the Novi area and surrounding communities.
What time does Animal Emergency Center Novi open and close each day?
Animal Emergency Center Novi is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Animal Emergency Center Novi open on Saturdays?
Yes, Animal Emergency Center Novi is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
Does Animal Emergency Center Novi offer emergency or 24-hour services?
Yes, Animal Emergency Center Novi provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at (248) 348-1788 or go to the clinic for immediate care.
How can I book an appointment at Animal Emergency Center Novi?
Online booking through TopVet is currently unavailable for Animal Emergency Center Novi. To schedule an appointment, please call (248) 348-1788 during their business hours and the staff will assist you.
What services does Animal Emergency Center Novi offer?
Animal Emergency Center Novi in Novi offers a range of veterinary services, including 24 Hour Emergency, Anaesthesiology, Cardiology, Endoscopy, Euthanasia. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Animal Emergency Center Novi?
Animal Emergency Center Novi provides spaying and neutering services for pets. Their veterinary team in Novi has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
00:00AM-24:00PM
Tuesday
Tue
00:00AM-24:00PM
Wednesday
Wed
00:00AM-24:00PM
Thursday
Thu
00:00AM-24:00PM
Friday
Fri
00:00AM-24:00PM
Saturday
Sat
00:00AM-24:00PM
Sunday
Sun
00:00AM-24:00PM
Services
24 Hour Emergency
Anaesthesiology
Cardiology
Endoscopy
Euthanasia
In-House Blood Analysis
Isolation Unit
Laboratory
Ophthalmology
Radiology (X-Rays)
Surgery
Ultrasound
Incorrect information? Let us know
Animal Emergency Center Novi
Novi, Michigan
Book an Appointment
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General Info
Animal Emergency Center Novi delivers care to pets by mirroring their daily behavior patterns which show morning energy peaks followed by midday caution and evening relaxation, reflecting the real-life routines of Michigan households. The clinic scrutinizes entry posture sound sensitivity pacing patterns and focal behavior. Medical procedures during exams align with the animal response cycle where veterinarians inspect ears and teeth during curiosity phases while abdominal assessments and joint checks occur during periods of calm. Pet owners need to report any subtle behavioral changes such as their pets' resting locations within the house and their mealtime approaches along with any increased time spent near doors or soft surfaces. Animal Emergency Center Novi performs diagnostic tests along with age-specific physical examinations while providing preventative health screenings and gastrointestinal stabilization alongside endocrine treatments and surgical preparation followed by post-operative reflection routines. Pet grooming appointments can either be comprehensive sessions or divided into two shorter visits based on pet behavior and caregiver availability. Medical personnel determine task prioritization through behavioral readiness instead of checklists adjusting their work to match pets' pacing and touch thresholds. Families obtain detailed reports that follow their pet’s daily patterns to understand time-specific symptoms, behaviors post-stimulation, and methods to observe rebalancing. Through text check-ins, pacing charts, and adjustable timelines veterinarians anchor follow-up care to the pet's wellbeing rather than clinical benchmarks. Novi families along with pet owners across Michigan receive animal healthcare from Animal Emergency Center Novi that matches pets' natural living patterns including their stretching and settling habits in real homes at genuine times of day.
Business Hours
Monday
00:00AM-24:00PM
Tuesday
00:00AM-24:00PM
Wednesday
00:00AM-24:00PM
Thursday
00:00AM-24:00PM
Friday
00:00AM-24:00PM
Saturday
00:00AM-24:00PM
Sunday
00:00AM-24:00PM
Services
24 Hour Emergency
Anaesthesiology
Cardiology
Endoscopy
Euthanasia
In-House Blood Analysis
Isolation Unit
Laboratory
Ophthalmology
Radiology (X-Rays)
Surgery
Ultrasound
Team
Phil Pasnetkus
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Dennis
11 Aug 2022
Not at all what expected, I’ve been to other emergency vets and I’m very sorry I didn’t go there again. Very expensive, and when they quoted me a price for further service and I declined they immedia...
Not at all what expected, I’ve been to other emergency vets and I’m very sorry I didn’t go there again. Very expensive, and when they quoted me a price for further service and I declined they immediately started negotiating a lower price. After paying them for the service they had completed up to that point, I had to insist that that give me my dog, (who by the way is doing fine), this was not a good experience and I’ll not be going back and can not in good conscience recommend them.
Caragh D'Amore
22 Jun 2018
3 stars because I'm not sure how it wouldve gone with any other vet. The prices where WAY to high in my opinion especially to see my hamster. It was 94$ just to walk in the door. They tried taking a t...
3 stars because I'm not sure how it wouldve gone with any other vet. The prices where WAY to high in my opinion especially to see my hamster. It was 94$ just to walk in the door. They tried taking a temperature and heart rate but came back and said it was too low and the only option was to put her down. I left sobbing with a dead pet and a $150 bill. I practically payed them to take one glance at her and kill her. If I would've know this was the outcome I would've let her go peacefully in her enclosure :( I have been here for my dog and they did a good job when he had hip problems, still pricey but I guess that's where the emergency part comes in :/
Sandra Byers
22 May 2018
We saw Joanne for our beagle and she was wonderful with us. She took all the time we needed for questions, etc. I thought she was caring, compassionate, and very honest in her answers for our questi...
We saw Joanne for our beagle and she was wonderful with us. She took all the time we needed for questions, etc. I thought she was caring, compassionate, and very honest in her answers for our questions. I thought the staff was very good, too. Answered our questions and very upfront with answers in regards to her care, scripts, and costs. I would definitely take our girl back there. Thank you for everything in a very difficult time.
Adam Dill
15 May 2018
great staff, clean place, and pretty comparable in price from other 24 hr providers. Our lab recently had surgery and needed overnight care so we took him here. Everyone was so welcoming and friendly....
great staff, clean place, and pretty comparable in price from other 24 hr providers. Our lab recently had surgery and needed overnight care so we took him here. Everyone was so welcoming and friendly. If something urgent comes up, I would definitely recommend AEC
Amy Frederick
8 May 2018
Have spent several rough nights here with different pets and always receive exceptional care. Ina, our tech tonight, was a godsend. Truly an angel and gave me great comfort through a very tough deci...
Have spent several rough nights here with different pets and always receive exceptional care. Ina, our tech tonight, was a godsend. Truly an angel and gave me great comfort through a very tough decision. THANK YOU INA!
Jessica Smolarek
15 Apr 2018
This is the best emergency vet I have been to. The staff was great and very caring and compassionate when I had to put my cat down. I received a sympathy card with nice messages from the staff. I only...
This is the best emergency vet I have been to. The staff was great and very caring and compassionate when I had to put my cat down. I received a sympathy card with nice messages from the staff. I only wish this place offered regular vet services too.
Marilyn Lehman
6 Apr 2018
We had a great experience at AEC in Novi.
Dr. Robertson did a great job explaining what the problem is and how to fix it. Our dog had an
Obstruction in her intestines. Dr. Robertson did surgery on her...
We had a great experience at AEC in Novi.
Dr. Robertson did a great job explaining what the problem is and how to fix it. Our dog had an
Obstruction in her intestines. Dr. Robertson did surgery on her a few days ago. Coco is home recovering and feeling much better. Dr. Robertson also noticed that Coco’s spleen had several suspicious nodules on it and recommended having it removed during her obstruction surgery.
She saved Coco going through another future surgery. Thank you!!
The daily calls from the doctors really kept us informed.
The whole staff did a great job!!
I highly recommend going to AEC in Novi.
Marilyn, Jon, and Coco
Teresa Tuscany
3 Apr 2018
Beyond caring and kind during a time where it mattered the most to us. Our fur baby was in such great hands and they went above and beyond to make us feel as comfortable as you can during a time like ...
Beyond caring and kind during a time where it mattered the most to us. Our fur baby was in such great hands and they went above and beyond to make us feel as comfortable as you can during a time like that. The sympathy card we received later was so thoughtful. So thank you to these wonderful people for helping us on a very terrible day.
Caroline Syms
17 Feb 2018
We are so grateful for AEC and their amazing staff. Sending a sincere thank you to Dr. Collins and her team who performed emergency abdominal surgery on our 15-month old pup Floyd to remove a large pi...
We are so grateful for AEC and their amazing staff. Sending a sincere thank you to Dr. Collins and her team who performed emergency abdominal surgery on our 15-month old pup Floyd to remove a large piece of shoe leather that caused a blockage. This is one of the scariest and most nerve-wracking experiences a pet owner may go through - you just don't know how bad the damage is. Dr. Collins was extremely kind, caring and informative throughout this process. She took the time to answer all of our questions before beginning surgery and called with an update as soon as she could. To Dr. Collins, Charles and all the staff who helped Floyd - we cannot say thank you enough.
Danielle Perez
6 May 2017
€You want to be charged over twice the average already-too-much vet rates? Go here
€You want your pets welfare in the hands of inexperienced kids? Go here
€Want zero communication & answers to basic q...
€You want to be charged over twice the average already-too-much vet rates? Go here
€You want your pets welfare in the hands of inexperienced kids? Go here
€Want zero communication & answers to basic questions? This is the place to be!
They'll even throw in a $10 E-collar for $26 you don't even need! Score
OLIVIA SHAW
6 May 2017
My dog is one and a half and has epilepsy. We rescued him in October and he had his first clusters of seizures with us the weekend of Easter. We took him to the vet and he got moved to his hospital. T...
My dog is one and a half and has epilepsy. We rescued him in October and he had his first clusters of seizures with us the weekend of Easter. We took him to the vet and he got moved to his hospital. They were very nice and took care of him but it was very expensive for the little they did. Last night he started having clusters again when only I who is 16 and my little brother who is 13 was home. In a frantic I called them just asking for advice and to speak to a doctor that helped him before. The woman on the phone would not help me at all saying that they can't do or say anything to me unless we bring him in. I brought it to her attention multiple times the situation I was in and my age and she still didn't help. I thought it was ridiculous.
Lydia Lazzaro
25 Apr 2017
My last requested for my dog was taking out of the injection cap/catheter/needle and bandage out of her arm after she pass so she can run freely afterlife. She was in AEC overnight and then cremation ...
My last requested for my dog was taking out of the injection cap/catheter/needle and bandage out of her arm after she pass so she can run freely afterlife. She was in AEC overnight and then cremation place picked her up the next day afternoon. The assistant told me sometime they have to put the bandage on the animal after they inject the last solution to prevent bleed out. Here is the thing, my dog was in the cold storage overnight. When the time cremation pick her up, I don't think she was still bleeding. According to the assistant, they will remove all the cap/catheter/needles. Guess what?! nobody probably think I will come to the cremation place to say goodbye to her and found out she was left the exactly same as last time I saw her in the AEC. Lost a pet is very very hard, and it is even harder to see your pet was left alone like this with all the cap/catheter/needle and tight bandage still on her little arm. I had to ask the people here to help me to remove everything out of her arm. This got me thinking, should I stay to see her really dead? if my last requested you can't even follow, what did you guys done with her or her body afterward? btw, the dr. gave her the injection is Dan Hughes
Nancy G.
5 Mar 2017
This clinic saw us with our cat on a Sunday. Much thanks to Andrea, Hillary and the doctor who cared for our cat. Ultimately we had to put her down. The staff put us in the Family Room (no open bar) t...
This clinic saw us with our cat on a Sunday. Much thanks to Andrea, Hillary and the doctor who cared for our cat. Ultimately we had to put her down. The staff put us in the Family Room (no open bar) to hold our cat as she was put down. Thank you AEC. A thoughtful staff that worked efficiently and effectively.
Cassandra K
30 Jan 2017
Thank you for your very kind and efficent care for our little tuxedo cat. Everyone was very kind and helpful and we appreciate everything you did for us.
Lisa Nocerini
27 Jan 2017
We want to thank the amazing staff at Animal Emergency Center for saving our pups life. Because of you, Jack is alive and well and going to be with us for a long time. Thank you to Dr. Miller who was ...
We want to thank the amazing staff at Animal Emergency Center for saving our pups life. Because of you, Jack is alive and well and going to be with us for a long time. Thank you to Dr. Miller who was incredible to work with. And the kind and compassionate team. Big hugs to you all.
Sincerely,
Lisa, Jerry and Jack Bear
Marcy Hammer
25 Jan 2017
My baby dog was struck by a vehicle last night. It was already after business hours and I called this center. From the moment my call was answered to current, I have been treated like a priority. O...
My baby dog was struck by a vehicle last night. It was already after business hours and I called this center. From the moment my call was answered to current, I have been treated like a priority. Our dog was greeted with a stretcher upon arrival, the girls took her out of the car as she was unable to walk. The doctor didn't take long to asses her condition. They discussed every possible option and worked with me throughout the whole process. They were accommodating and clearly try to take everyone where they are at and do whatever they can to make a really difficult time better. The owner/doctor of the facility came in and did the necessary procedure on our baby and she's going to be fine over time. I am grateful for this facility, it's staff, and services and particularly the treatment by the owner, herself.
Kaitlyn Hanna
30 Nov 2016
Took my cat in for what I thought was a UIT, turned out to be a blockage. They said it would be a total of $3,000 which put me in the position of euthanizing my pet because I could not afford it and I...
Took my cat in for what I thought was a UIT, turned out to be a blockage. They said it would be a total of $3,000 which put me in the position of euthanizing my pet because I could not afford it and I did not have access to my normal vet who charges far less. This place used fear tactics to keep me from taking my cat to a different vet for a quote for the procedure, told me all the ways my cat will get bloodied anywhere else I go. Overall lack of empathy and understanding of the situation as a whole.
But I left, thinking "if he has to be put down today, I at least want to have a second opinion and I don't want it to be under their care" now my cat is being treated for less the $1,000 and will be just fine.
Carrie Bee
27 Jul 2016
The staff at AEC recently gave me an enormous amount of comfort during what was basically the shittiest night of my life thus far. Everyone was incredibly kind, genuine, and funny, and the support I r...
The staff at AEC recently gave me an enormous amount of comfort during what was basically the shittiest night of my life thus far. Everyone was incredibly kind, genuine, and funny, and the support I received from Edith, Dawn, and Dr. Corbett was absolutely incomparable. You guys are wonderful. Thank you from me and from the meanest jerk bunny of all time. I'm real glad he didn't bite any of you.
Debi K.
17 Sep 2015
Tho they r emergency vets specializing in cardiology, they provide a wonderful hospice service for animals. Very impressed with their end of life service. My Dober boy with aggressive fibrosarcoma wen...
Tho they r emergency vets specializing in cardiology, they provide a wonderful hospice service for animals. Very impressed with their end of life service. My Dober boy with aggressive fibrosarcoma went into congestive heart & lung failure at 1 am. Drove to this Animal Emergency Clinic. They put us in their "Family Room", which is like a small living room ... padded bamboo chairs, end tables, nice carpet. So much much better than a sterile examining room. The vet was considerate, compassionate and experienced. They could have raked me over the coals financially for the euthanasia, private cremation, and oak urn (included in this service) but they didn't. More reasonable that most vets during normal business hours. I will definitely use their services in the future. Thank u. This is how end of life for our cherished pets should be.
FAQs
Where is Animal Emergency Center Novi located?
Animal Emergency Center Novi is located at 24360 Novi Rd suite a, NULL, Novi,NULL 48375. It's easily accessible to pet owners in the Novi area and surrounding communities.
What time does Animal Emergency Center Novi open and close each day?
Animal Emergency Center Novi is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 00:00 AM - 24:00 PM. On Saturdays, it's open 00:00 AM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Animal Emergency Center Novi open on Saturdays?
Yes, Animal Emergency Center Novi is open on Saturdays. Their Saturday hours are 00:00AM to 24:00 PM.
Does Animal Emergency Center Novi offer emergency or 24-hour services?
Yes, Animal Emergency Center Novi provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at (248) 348-1788 or go to the clinic for immediate care.
How can I book an appointment at Animal Emergency Center Novi?
Online booking through TopVet is currently unavailable for Animal Emergency Center Novi. To schedule an appointment, please call (248) 348-1788 during their business hours and the staff will assist you.
What services does Animal Emergency Center Novi offer?
Animal Emergency Center Novi in Novi offers a range of veterinary services, including 24 Hour Emergency, Anaesthesiology, Cardiology, Endoscopy, Euthanasia. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Animal Emergency Center Novi?
Animal Emergency Center Novi provides spaying and neutering services for pets. Their veterinary team in Novi has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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