Very very very dissatisfied with my service I received at this place. My dog needed a simple 3 stitches in her ear after it had been slit from playing with a sharp-tooth puppy. I dropped her off on th... Read More
Very very very dissatisfied with my service I received at this place. My dog needed a simple 3 stitches in her ear after it had been slit from playing with a sharp-tooth puppy. I dropped her off on the morning and they said they would be done within 3 hours. I heard nothing after about 5 hours so I called and they told me that they tried to sew her ear without any sort of medication and "were shocked when she freaked out" and that they were going to give her medication to calm her down and try again. I called 2 hours later when I hadn't heard anything and they nonchalantly told me "oh yeah, she had a bad reaction to the medication and is having severe and repeated panic and crying attacks and while we had her on the table, she jumped off and now has major bruising on the insides of her legs." At that point, I became LIVID!! What good vet would let a dog jump off a table?? She could have broken a leg!! And they didn't even call me about it?!! Then, an hour later, they tell me she's finally ready and I pick her up and she's absolutely shaking in fear. I know the difference between fear and pain in a dog and she was in absolute fear. I pick her up and she's got blood all down her neck, absolutely saturated. They didn't send her with any pain medication or antibiotics. When I looked at her legs, it was clear that the bruises were NOT from "jumping off a counter", but from the rough grip of fingers and hands, as they were on the inside of her legs and were the shape and size of finger prints. When I confronted them about the bruising, they claimed "it happens when we have large breeds like her." She only weighs 40 pounds!! I honestly believe that, because she is a pit mix, they're completely discriminatory. My dog is the nicest dog that most people have ever met and I know without a doubt in my mind she did NOT deserve this horrible abuse. I should have pursued the case further, but after the scare and absolute Hell they put me and my dog through that day, I sobbed tears of relief just to have her alive and home. Not to mention, when her ear finally healed, I discovered that they completely botched the stitches and her ear now has a large hole/slit in it. It was a CLEAN straight slit when I brought her in and now, it looks like a small animal took a bite/chunk out of her ear.
Bottom line: DO NOT BRING YOUR ANIMALS HERE!! These people are absolutely insane and I have never had a more negative experience in my life. Animals do not deserve to be treated as poorly as these people treated my girl. Do yourself a favor and go elsewhere!! Read Less