was recommended to this vet so I was surprised to find Dr. Banghart kind of rude, condescending and not compassionate with my dog. I do not recommend her. She seemed a bit irritated that I was there a... Read More
was recommended to this vet so I was surprised to find Dr. Banghart kind of rude, condescending and not compassionate with my dog. I do not recommend her. She seemed a bit irritated that I was there and that she was supposed to deal with us. She made me feel like a nuisance. I felt like she really did not want to be a vet. I got the feeling she didn't like me or my dog.
I move around the country a lot so I have seen many vet patient techniques. IMy expectation is for a vet to be knowledgeable and happy to help. The whole experience was all a bit awkward.
So the story goes. We were new to the clinic. When she entered the room, she did not have the common curtesy to introduced herself to me or greet my dog in any friemdly way to gain her trust, relax her or just demonstrate that she liked people or dogs. That was a heads up.
She began asking me questions. I had heard her talking to the Vet Tech who had asked me the standard questions-what do I feed her, what medications she takes, etc. Then I heard the Tech telling the Vet only some of the things she had asked me. (As an aside, Now, why pay a Tech to ask questions that you're not interested in the answers to. And why pay a Tech to ask quesrions you can ask yourself, which would help the vet to get to know the dog and client better and then pass the cost of the salary of the Vet Tech on to clients? That I never understand.) Then Banghart started asking me questions that were on my dog's medical records, I asked her if she had read the chart, to which she said yes and stopped asking me questions.
The most starteling thing she did was to stick her finger up my dog's rectum to dig out poop. I was shocked. So was my dog. It was actually cruel. She could have waited a day or two for the stool sample instead of sticking her finger in there and digging around inflicting pain and causing trauma for no reason. I don't need or wanr going to the vet to be a traumatic experience and it need not be with some common considerarions.
Then she got upset because there were no paper towels in the room. She goes for some, comes back and expresses my dog's anal glands without my permission, and charged me $33 for it. First, I didn't give her permission. Second, it's cheaper to get it done by the groomer.
When I asked her about flea, tick, and heartworm medicarions she did not take the time for me to understand completely so I could make an informed decision. She told me it's hard to understand. Truth be told, I have plenty of higher education and am pretty smart. I think the problem was that she couldn't explain her answers sufficiemtly or maybe she didn't want to feel like she had to condescend.
She offered no distraction when she administered shots. Offering distraction is very common procedure at many vets. My past vets offered a treat of some kind as a distraction so my dog was unaware she was receiving a shot and didn't experience any trauma so she was always so happy to go to the vet. With Banghart, the Vet Tech had to hold my dog down as she struggled to get free because she was in a panic. I offered to help but was refused. Neither the Vet nor the Vet Tech had great skill in how to properly handle a dog.
I think the Vet Tech likes dogs okay. I really am not sure Banghart does. Maybe she did at one time in her career. Now she seemed fed up with the while idea of the daily routine of dealing with dogs and their caregivers.
All in all, from the beginning to the end of the experience I would say that it was all around unpleasant and do not recommend Banghart as a vet for those people looking for a vet that likes their job, that likes people, likes animals and respects both people and animals, and wants to offer a pleasant experience for both clients and pets. Read Less