Cost is high. I keep reading no upselling wonder where you went because certainly not the case for me. Suggested testing but when I went home my dog had not one symptom. Testing was over 500.00. Took my dog to another vet mentioned the testing and disease to them. After checking him over they had no concerns. Mind you we were there for vaccinations. Read Less

I've been there about 6 times for new puppy vaccinations. My average wait time WITH scheduled appointments has been 1.5hrs and this last time they turned me away after 1h15m of waiting stating I was a day too soon despite the Vet stating a day early was fine due to my work schedule. I will not be going back. Read Less

Top notch care and very professional, clean and has public bathrooms. Everybody is very nice and very caring, that also have a very beautiful and private room when the day comes that your animal friend is delivered to the rainbow bridge, total opposite from Lincoln Park vet in every way!!!!! Read Less

All of these ppl complaining about wait times. Why do you think that is?? Because they are the best animal hospital in the downriver area, arguably the best in SE. Dr. Keith has treated my chow/corgi as If he were his own and always gets down on the floor with him. My baby tore both of the ACLs in his back legs (he has, essentially a form of dwarfism) and it hurt Dr. Keith to see him in so much pain. They took excellent care of him through surgery and after, and all of the staff knows him by name every time he comes in. They don't bs you and try to upsell and run unessecary tests or get you to buy their products. They may cost slightly more than other local vets, but the knowledge and compassion is absolutely worth being able to trust in someone. Dr. Keith, thank you for extending the life of my best friend. It means the world to me. Read Less

This may not be the cheapest place to take your pet, but the Doctors and staff are great. Plus they have all diagnostic equipment on-site, so you only have to wait about 15 minutes for x-ray, blood results and other test. HIGHLY RECOMMENDED!!! Read Less

I have trusted these doctors for years. They have been able to take on my sugar gliders, rabbits, and hedgehog with confidence. I am very emotional when taking my little guys away from home, and I have yet to leave there not feeling that I was left out or uncertain any step of the way. Read Less

My family and I have been taking our pets to Southgate Animal Hospital for years, in fact Dr. Keith has been treating them since he got out of school and was working at another clinic.  The doctors are very straightforward with you, give you treatment options and costs.  They all care very much for not only for your pets well being, but also yours.  They are dedicated, compassionate and always looking into new advances in treatments to better their practice.  I would highly recommend them to anyone looking for an excellent Veterinary Clinic. Read Less

AMAZING VET HOSPITAL;; saved my dogs life!!! They just have a certain way with my dog, he loves going there! Especially when they surprise him with toys, and lots of treats! One of the docs gets him so excited the second she walks in the door he pees! (HE NEVER DOES THAT) Read Less

I have took all of my animals here and so do my parents. All of the vets are amazing, nothing bad to say. They have a great team that really cares about the animals, very clean environment. Also very good prices! They also accept care credit! Read Less

The staff at Southgate Animal Hospital are fabulous, they truly care about your fur babies. They will spend as much time as needed to figure out what is wrong, they don't just rush to a diagnosis and push you out the door. Read Less

They take care of all animals including Exotics. You get a happy, good, relaxed vibe and feeling from the time you step in till the time you leave this place. I have 2 rabbits and Dr. Keith Cook is there Vet. He's an Exotic Vet. He's done a terrific job taking care of my rabbits. From Spaying and Neutering to just a simple visit. They're the best. The ladies at the front desk are very respectful, caring, loving, generous, & happy. Your loving pets are safe here. Read Less

I love the whole staff, Dr. Keith Cook was amazing. He was very friendly , professional & knowledgeable. The staff called back to check on my dog and even sent a Christmas card to my house. There was a toy in his goodie bag. This place is very personable.... prices are very reasonable.... I will definitely come back... Read Less

Love this place! They fit you or take you in right away if your pet needs help! They even called to follow up on my baby to see how he was doing since the cooks had already left for the day ( the emergency happened on a Saturday) when my baby wasn't not doing so good. Read Less

I have been taking all my furbabies to Dr's Keith and Eileen Cook since 1999. All through the years they have been the most compassionate and caring people. Today, I went to see Dr. Keith about my aging dog, Oliver and what to expect in this next chapter on this boys journey into his golden years...I left feeling empowered with the knowledge and tools to make best decisions for him. Thank You, Dr. Keith...you are a treasure!! XO Read Less

Dr. Cook is so friendly ane knowledgeable! Looked at our 4 week old German Sheprador and was very thorough with the information given to us. They even gave her toys to play with while we waited and a goodie bag to take home. Our little baby Zelda will be very happy to keep coming back, and will grow big and healthy with the help of this place : ) Read Less

I've been taking my dog here for 3 years now. They always give good care but yes, their prices are outrageous compared to other vets in the area. My dog boards often which he always seems to do well with. Start pricing the meds and care closer to the competition and they'd get 5 stars. They seem to have a scare tactic to encourage you to get things for your pets that they may not necessarily need..and they always get the vet tech (the first per you see) to give you the talk. One of those items being a tick vaccine..my dog only goes outside 3 times a day for walks and potty..never leaving the 1 inch of grass, his risk is ultra low and yet they fail to inquire about what's really in his best interest. I always save him from that extra poke. Read Less

I am very surprised reading these reviews.. I do agree the prices are high but I've been taking my babies here since I moved to Southgate 11 years ago.. I walked in on a Monday morning to have my 16 year old chihuahua looked at and they saw me right away, unfortunately she passed away in the back when they tried to draw blood. Before taking her back Dr Cook was very positive and was ready to do whatever it took to find out what was going on. When she came back to let me know she stopped breathing, the dr and staff were so comforting and sincere, I'm not sure how anyone could say they are in this for the money.. I've always felt like they genuinely care about my babies... even when I didn't choose to spay my chi she never judged me for my decision to keep her intact. I just got a new puppy and will be taking her here as well! Read Less

The best veterinarians, techs and front office people anywhere. They took care of our cat Curly for the last 6 years until his final day last Friday, and their kindness, caring and concern for us and Curly will never be forgotten. Lou and Rochelle Zan will see them again soon... Read Less

I had to rush my ferret in this morning because he got into some of our medication, and every staff member that I dealt with was incredibly caring and informative. They were kind to me and more importantly to my ferret and I am so thankful for them today!! Read Less

This hospital and staff are more than amazing! Dr.Keith Cook is one of the most caring veterinarians out there. He took on my 8 week old Rottie and his health problems and got him on track. Sadly 8 years later Gunnar (my rottie) developed a very serious pancreatic condition. One that left him lifeless with a decision to fight for his life or let him go. Gunnar showed me his fight and once again, Dr. Keith and his staff fought for my big boy and he came out a winner. Tragically again a few months after, another blow... This time, cancer . After all the options given to me I decided to let my fighter rest. Dr. Cook again by his side with tears in his eyes as we say goodbye to my boy but not before his staff lovingly give him bags of treats to eat before he departs. I cannot express my gratitude enough for the professionalism this place has. The caring people it employs all the way down to the girls at the desk are incredible. My fur babies love it there and I would never take them anywhere else!! highly recommended!!Read Less

I find it hilarious that this company is so outrageous now with price and don't care about the time of people but yet they choose to hide the bad reviews.  I would never send my pets to this money making machine and rude people who work here!!!! Read Less

We couldn't be more happy with Southgate Animal Hospital. We recommend them to everyone with pets of all variety. They have always treated our animals like one their own. Each doctor has been patient, knowledgable and extremely professional. We have boarded our pets with them as well and they have always been treated with exceptional care. The doctors really know what they are doing and take the time necessary to explain procedures and diagnosis. We trust them with our pets implicitly. You will not be sorry if you bring your beloved pet to them to care for. Read Less

I used to go to them before they moved to the new building a few years ago, let me say they must feel they need us to pay for the new building because their prices are absurd.  I went in there recently for a dental cleaning estimate, they quoted almost $1000!!!!  When I freaked out when I saw the price and told them I had just had my dog's teeth clean the year before in Las Vegas for only $250, they pulled the "Well, you get what you pay for" line.  I was so shocked that I had forgotten to also bring up the fact that when we had gotten a dental cleaning when they were still in their old building they only charged around $400.  They always make me feel like I don't want to give my dog the best care when I don't want to have something done.  So they were right when they said I get what I pay for.  Here you get people who seem to only be in it for the money and don't care about being honest with you if you don't really need to get something done, they make you feel guilty when you question the cost.  They do provide good care, but the cost is just way to outrageous. Read Less

Southgate Animal Hospital is pretty excellent in most ways, particularly if you have exotics. They have a caring team of vet techs who always make a fuss about how adorable my pet rats are (even when they're extremely sick).I take all of my rats to see Dr. Keith Cook (one of the three vets who works there, including his wife, also called Dr. Cook, so make sure to specify that you want Dr. Keith Cook, should you call). He came excellently recommended to me by a vet at the Emergency Center in Commerce Township that I went to several years ago when one of my rats fell in his cage and hurt his hip/leg. She told me that "Dr. Keith is the vet that vets take their own pets to." I can't really say that I've authenticated this claim, but it wouldn't surprise me. He's creative and thoughtful and extremely thorough in his exam and diagnosis and willing to talk potential avenues of treatment out with me. My rats also tend to really love climbing all over him, which I tend to think is a pretty good recommendation. The office provides an estimate of costs (printed out for you) for you to look over and okay before any procedures happen.One thing I wish was a little bit better (and that I've somewhat fixed in my own case by asking a lot of questions) was more clarity on medication time-tables. I'm never quite sure if the point is to take all the medicine until it's gone and that's the end of it, or if I need to call in for refills or if I'm typically given extra doses in case I lose a few if the rat isn't being cooperative in taking his medicine. But now I just ask questions of the tech to make sure -- but make sure you do the same!I know absolutely nothing else about the office besides their care of exotics, although obviously they see dogs and cats (and birds....). Based on discussions I've had with Dr. Keith, I think he's taken care of pretty much the broad range of rodents (rabbits, guinea pigs, hamsters, gerbils, etc) that people keep as pets as well as iguanas. I don't know about snakes or ferrets. But it can't hurt to call and ask! Read Less