My family and I have been taking my dog to AAH since we got her as a puppy. While we have always gotten the right care and attention for our beloved puppy, we always felt like something wasn't right a... Read More
My family and I have been taking my dog to AAH since we got her as a puppy. While we have always gotten the right care and attention for our beloved puppy, we always felt like something wasn't right as far as pricing is concerned. It wasn't until my dog needed surgery last month that we truly realized that AAH was not the right vet for us. We took our dog in because she was vomiting and had diarrhea. The doctor took a look at her and after examining her, thought there might be an object in her stomach that she may have swallowed. Without a thought, we wanted to know what we could do to heal our pup. The doctor suggested they run some tests and keep her on an IV for a few hours to see how she would react in the hopes that she would naturally pass the object. We went home, and received a call that she was not passing the object naturally and would need surgery. The first thing we had to do was pay the bill from the day, which totaled about $450 dollars. That includes our dogs exam, the test they ran on her and for keeping her on the IV for three hours. We paid, trusting that AAH would not be cheating us. Then we asked about our options for surgery and were given quotes of anywhere from $2000-$3500 for the procedure. That news was devastating because our family could not afford a surgery that might end up saving our dogs life.We were heartbroken and talked as a family about what we should do. My sister remembered a vet that her friend told her about so we called Wilson's Veterinary Hospital in Washington, MI. It was the best decision we ever made. They took in my dog, gave her the utmost love and care and talked to us about their prices. They quoted us a price range of $750-$1400 depending on how invasive the surgery had to be. We agreed, considering this was much better than the $3500 we were originally quoted by AAH.Wilson's performed the surgery, cared for my dog post-op for three days and kept us informed every few hours on her progress. We felt so relieved that our baby was going to be okay. When we went to go pick her up three days after her surgery, the final price blew us away. $800 dollars for everything, including the surgery, the care she received for three days and the medicine she needed when we got home. Please explain to me, AAH, how you can justify charging $450 dollars to run tests and keep my dog for three hours on an IV, when Wilson's performed surgery, cared for her and had her on an IV for three DAYS and only charged us $350 dollars more? We are so disappointed in a vet that we trusted with our beloved dog. I even tried to give AAH another chance last week when we received notice that our dog was due for vaccines. AAH quoted us $145. Wilson's quoted us $93 for the exam same set of vaccines. How dare you take advantage of pet owners who turn a blind eye, trusting you not to cheat them out of precious money. They know you'll pay anything to keep your pet healthy and they will gouge you out of every dime you have. Do yourself a favor and avoid AAH. Take it from someone who has probably spent hundreds of dollars more than they ever should have because I trusted my vet. Not anymore. Read Less