We've been looking for a primary veterinarian for our 4 cats for a couple years now. I didn't think it would be so difficult. We took our cat to Dr. Bailey to check out an intermittent cough.The prior vet also noticed his tonsils were inflamed during a dental cleaning. I actually liked Dr. Bailey a lot and thought Exclusively Cats would be our primary vet. He looked at our cat's tonsils under anesthesia. I was hesitant because anesthesia is risky for smaller animals and voiced my concerns but agreed so Dr. Bailey could figure out what was going on. Dr. Bailey believed it was just a bacterial infection & prescribed an antibiotic that works on many bacteria strains but not all. A couple weeks later, I asked what our plan B/next step would be because his sporadic cough was not gone. I was very disappointed when the staff told me there was no plan B and I would have to bring our cat in and put him under anesthesia again to look at his tonsils then decide what to do. I told them that this course of action didn't work for me or make sense to me because his tonsils had already been examined under anesthesia a couple weeks prior and symptoms had not changed. They insisted this was the only course of action available. We all know that cats get stressed when going to the vet, car rides, etc. much more that dogs, and stress contributes to health conditions and lower quality of life. This is why it is especially important for veterinarians to develop a plan of care including a plan A, B, and C, and allow the patient's guardian to make an informed decision how to proceed based on all factors, and agree on next steps if the first treatment option doesn't work. I can understand that for some serious conditions, repeating the exact same test might be unavoidable to monitor progress (cancer patients, etc.). However, a bacterial infection is definitely not that type of situation! I was expecting a new medication to be prescribed, maybe that handles other possible strains the first did not cover. Fast forward some time later, we still haven' t decided on a primary vet but have been to a couple other ones since. Since I liked Dr. Bailey , we thought we would go back and give it another shot and try to get on the same page as far as developing care plans, etc. This time around, we had just gotten a physical done on our cat and bloodwork at another vet .Because of his age and symptoms (had diarrhea and vomiting, is not currently having those symptoms but appetite isn't what it was,)they said we could either watch symptoms or could get an abdominal ultrasound . Because of my cat's age, and these changes /symptoms we've seen in him, I am thinking he should get some type of cancer screening--preferably checking for as many forms as possible, but I wanted to see Dr. Bailey . I emailed Dr. Bailey yesterday asking this question but hadn't heard back yet. Today I called in & spoke to Carolyn to ask about the costs of abdominal ultrasound, what's involved, what comprehensive screening is available. She gave me some details but said it would be a month wait to see any of their vets. She said because I've seen other vet offices, that will take more time to review, this that and the other. I would have been more than happy to get the records for the two visits he's had since seeing Dr. Bailey,. However, Dr. Bailey already has the 9 years of records from the first visit, and reviewing the last couple physicals he's had since is really not going to be that difficult of a task. When I first met Dr. Bailey, I told him the long wait time for appointments was an issue and he said the first new patient appointment is usually a wait but after that they will find a way to squeeze us in when needed. Exclusively Cat's website also says appointments are preferred but they do make exceptions for emergencies and other situations. A month is a long time to wait when you are worried about a family member. I also think requiring anesthesia for any cat having abdominal ultrasound is excessive when weighing the risk of anesthesia. Read Less

This is a re-do on my review, I didn't get to finish the other one when it posted. I love Dr. Demos, she is very kind and compassionate and really cares about your cat. I recommend it for anyone with cats. The staff is friendly and very helpful, too. Read Less