I'm very disappointed with my first visit with my kitty to this place. This was her first physical since I've gotten her too (2 months ago), so I had many questions. It looks likes from just the fir... Read More
I'm very disappointed with my first visit with my kitty to this place. This was her first physical since I've gotten her too (2 months ago), so I had many questions. It looks likes from just the first 20 reviews here that this animal hospital is mainly for dogs. Dr.Spencer was the doctor that "examined" my cat. I don't understand how he is a doctor. One of the first things to come out of his mouth was that he knew I got my cat on a Saturday because his wife died a day before I got her (which was a year ago for him). I mean, I feel bad, but this isn't something you discuss in a professional setting immediately with someone you just met. Also, with all of my questions I basically got an "I don't know" with shrugged shoulders and hands out. He didn't have any real answers to the about 8 questions I had. One of which was about her breed. He said there aren't any black Maine Coons which I know this as a fact to be false. He kept saying it and I didn't want to argue with him. I'm also worried that that my kitty might get sick from being in the examination room. After they told me to let her out, I figured the rooms were sanitized after every animal exam, and when I asked the doctor about it, he said that the rooms are "mopped about a few times a day". What?? They need to be mopped and sanitized after EVERY patient. He also needs to go to a dentist because his breath is horrifying. If you are going to be in such close proximity with so many people a day, it would be polite to visit a dentist. Gross. The 3 young girls there seemed pretty nice and the prices weren't bad, but I will never take my cat back this place or recommend it to anyone. And great, my cat literally just sneezed...I really hope she didn't catch anything from that dirty exam room (or doctor's hands which he didn't wash before examining her with no gloves.) All in all, I felt very disappointed when leaving this place. What a waste of money.
*UPDATE* I just spoke to someone who talked to the supervisor that was there and they didn't care whatsoever about any of my concerns, so note that the replies from this facility promising to work something out are blatant lies. They also said that it's totally fine to cross contaminate germs from the door handle (and whatever else this clueless doctor touched) to my cat's mouth. Read Less