Completely disappointed in this Vet Clinic! I brought my dog into the Eden Prairie office on a Friday afternoon at 2pm. After a more involved procedure than what was originally scheduled (they aspir... Read More
Completely disappointed in this Vet Clinic! I brought my dog into the Eden Prairie office on a Friday afternoon at 2pm. After a more involved procedure than what was originally scheduled (they aspirated 2 organs, instead of the one planned), which I was fine with, if it looked suspicious. Vet told me the lab results are sent to Chicago at 5pm that night and that we would have the results in on Saturday afternoon. If weather got bad, then the Vet would call 1st thing Monday morning. It's now almost 1pm on Monday, no results, Vet is in a procedure and will call me when she is done. What am I supposed to do with my dog who might need surgery this afternoon? Continue to withhold food and water? One would think that after paying $1000.00 on Friday for the first round of procedures, that if the Vet who you saw for 15 minutes the Friday before was busy, another partner would be calling to help get you the results. In the meantime, my dog continues to suffer while we still wait, almost 72 hours after the labs were drawn! My general Vet had recommended that we go to Blue Pearl as they 'specialize' in imaging. Next time, NEVER coming back, will have my regular vet do the procedure in their office as there is NOTHING ""special"" about this clinic. If I could rate this clinic, with a negative number, I would! Only thing going for this clinic is the front desk staff at the Eden Prairie office was very friendly. But, I could have had that and the lab results 2 days ago (on Saturday) if I would have stayed with my regular Vet! SO FRUSTRATED! Read Less