When my cat cut his mouth opened I panicked and my vet recommended Bluepearl due to their busy schedule. I got right in and they were reasonably priced and even saved me money. The doctor we had was s... Read More
When my cat cut his mouth opened I panicked and my vet recommended Bluepearl due to their busy schedule. I got right in and they were reasonably priced and even saved me money. The doctor we had was so sweet and nice. The staff there was awesome. You wouldn't want another team working on your animals in an emergency other than these guys. My cat looks like it never happened. Truly thankful for his doctor! Read Less
Jill Ricci
14 Jul 2018
REPORT
The absolute worst experience. After I called the clinic and gave the details on my dogs condition, I was told to bring her in immediately, and they would assess her as soon as we get there. We arrive... Read More
The absolute worst experience. After I called the clinic and gave the details on my dogs condition, I was told to bring her in immediately, and they would assess her as soon as we get there. We arrived 20 min later. She paged the back area and said there was an emergency up front and that she needed someone to come up to front immediately. There was a nurse/aide that happened to walk up who was extremely rude, didn’t even make eye contact with us, let alone look at the dog. She said to the front desk lady to have us sit down and fill out the paperwork, while the whole time our dog was wrenching/crying in pain. We waited 45 min. And still was not seen. We were so upset with the customer service and the absolute lack of care at this clinic, I would NEVER bring our pets there again. We drove 20 min to the U of M urgent care, was seen immediately and on our way home within 1 hour, with a much more comfortable dog! Read Less
Tina Womer
6 Jul 2018
REPORT
They are awesome! Helped save my 8 lbs chihuahua mix from a double pit bull attack. Somehow she survived being attacked by 2 pits they were awesome with her and called me every couple hours throughou... Read More
They are awesome! Helped save my 8 lbs chihuahua mix from a double pit bull attack. Somehow she survived being attacked by 2 pits they were awesome with her and called me every couple hours throughout the night with updates. Talked to me about each test result. Took the time to explain everything. Definitely would go back. Read Less
Stephanie Everett
4 Jul 2018
REPORT
Blue Pearl was so wonderful to me and my cat Max! Everyone, from reception to the dental specialists, were there to ease my fears and make his procedure go as smoothly as possible. I'd recommend them ... Read More
Blue Pearl was so wonderful to me and my cat Max! Everyone, from reception to the dental specialists, were there to ease my fears and make his procedure go as smoothly as possible. I'd recommend them in a heartbeat; if your veterinarian recommends them, definitely go for it! Read Less
paula berg
8 Jun 2018
REPORT
It is all about the money. How is your pet? How much money do you have? Well, we have the money. How much more can you get out of a sick pet? All about how much they can get out of you today. Sa... Read More
It is all about the money. How is your pet? How much money do you have? Well, we have the money. How much more can you get out of a sick pet? All about how much they can get out of you today. Sad. Read Less
Shelly Dailey
4 Jun 2018
REPORT
Blue Pearl is a great place for specialized help. The doctors are very knowledgeable and the staff is really sweet and definitely cares about the animals. Not cheap but for this kind of care, it will ... Read More
Blue Pearl is a great place for specialized help. The doctors are very knowledgeable and the staff is really sweet and definitely cares about the animals. Not cheap but for this kind of care, it will not be. Definitely fair prices. Our visit was not quick, but was thorough. Make sure to leave lots of time when you see them. They followed up with notes and coordinated with my regular vet. Read Less
RexNon PotestePeccare
14 May 2018
REPORT
Our cat got out and injured his leg, coming home at almost 10 pm, unable to put any weight on his leg, tired and anxious. Without hesitation BluePearl assessed him, treated him, and sent him home all ... Read More
Our cat got out and injured his leg, coming home at almost 10 pm, unable to put any weight on his leg, tired and anxious. Without hesitation BluePearl assessed him, treated him, and sent him home all within a VERY reasonably time and price for a late night ER visit. I cannot thank the veterinarian and the techs enough for helping him. 6 days later he is already wanting to jump and you would barely know he was even injured! (well, except for the fur on that leg was shaved down and will take a few weeks to grow back in). They also gave us antibiotics and pain meds which kept him comfortable and resting for the first crucial 72 hours. Really, if you value your pet's health and comfort you will not settle for anything less than what BluePearl does. I'd give a thousand stars if I could!!! Thank you so so much for giving my kitty the best care. Read Less
Dan Hulleman
26 Apr 2018
REPORT
The techs are great. Amazing communication and they cover all of the bases when asking for context and explaining things. Great team here
christine kirby
2 Apr 2018
REPORT
Took a while to be seen and taken care of but the people are great and took great care of our little one.
Chris Gardner
24 Mar 2018
REPORT
Great team. Compassionate and caring. Highly recommend!
Stacy Anding
13 Mar 2018
REPORT
Highly recommend. Excellent Doctors, 24 hour caring staff always available to answer questions, worked hand in hand with our local vet for our conveneience when applicable, full transparency of proce... Read More
Highly recommend. Excellent Doctors, 24 hour caring staff always available to answer questions, worked hand in hand with our local vet for our conveneience when applicable, full transparency of proceduresnand fees, sanitary, easy access location. And successful bilateral knee surgery for our little fluffer, with good comfort/pain management! Read Less
Sara Poff
11 Feb 2018
REPORT
We ended up at BluePearl from the referral of our local vet after our kitten was throwing up and not eating for days and the vet couldn't figure out why. Upon arriving at BluePearl, the vet immediatel... Read More
We ended up at BluePearl from the referral of our local vet after our kitten was throwing up and not eating for days and the vet couldn't figure out why. Upon arriving at BluePearl, the vet immediately knew what was going on based on her experience. It was a diaphragmatic hernia from a congenital defect that caused his stomach, spleen, and part of his pancreas to go through his diaphragm into his chest cavity. Dr. Lisa Powell was extremely knowledgeable, compassionate, and patient with us as we struggled with the cost of the surgery to save his life. She worked with us and reduced the cost of his surgery. Dr. Kaufman did a fabulous and skilled job with the surgery and our kitty came out of surgery doing fabulous. When picking up our kitty, I could tell that Dr. Powell truly loves her job and the animals. We cried with her at the success of his surgery. The follow-up appointment to see how he's doing after a week or so is free and they called the day after we brought him home to make sure he's doing okay. It obviously cost more than some people could consider paying which is unfortunate but it's a reality with the costs of running a specialized emergency facility. In the end, it cost me a ton of money but BluePearl saved his life and did a very good job doing it. Read Less
Micaiah Summer
20 Nov 2017
REPORT
Brought our pup in and they helped us quickly and efficiently. We were there for 45 min. And they stitched her up and she’s been good since! And it didn’t cost as much as we expected! (Which is always... Read More
Brought our pup in and they helped us quickly and efficiently. We were there for 45 min. And they stitched her up and she’s been good since! And it didn’t cost as much as we expected! (Which is always a plus) Read Less
Jon Pierson
22 May 2017
REPORT
After my daughter's dog was admitted, the Veterinarians contacted me and were able to explain the plan of care, with reasoning behind cares. They explained what they recommended, and what they could d... Read More
After my daughter's dog was admitted, the Veterinarians contacted me and were able to explain the plan of care, with reasoning behind cares. They explained what they recommended, and what they could do in addition. It was nice to have someone tell you what you need, versus what maybe frivolous. My family and I visited our dog often, and the technicians were friendly, knowledgable, and accommodating. Our dog has a bit of a complicated work up, and our regular veterinarian said "You need to keep seeing BluePearl, they are the best" Read Less
Melanie Spencer
11 Apr 2017
REPORT
took my cat to blaine. waited for almost 2 hours. Finally asked the person behind the desk how much long it would be, the reply back was a rude, snotty, attitude filled over an hour and a half. I had... Read More
took my cat to blaine. waited for almost 2 hours. Finally asked the person behind the desk how much long it would be, the reply back was a rude, snotty, attitude filled over an hour and a half. I had been here before but I will NEVER go back. My mom was given attitude as well when she asked a question.. This is not someone who should be in this industry or being around people at all. She was HORRIBLE>> Read Less
Nicole Ross
10 Apr 2017
REPORT
Great service and care for patients. The vet really advocated for my dog and good quality of life with a difficult diagnosis. Not cheap, but worth it in my opinion.
Shalonda Stowers
4 Apr 2017
REPORT
Took care of my doggy really well. And not overly expensive
Pamela Freese
12 Jan 2017
REPORT
Blue pearl has brilliant vetrinarians. They are compassionate and the very best at what they do.
Lin Brown
2 Jan 2017
REPORT
Emergency vet care is never fun. The staff was very good. Walls between rooms are thin so it would be nice to pipe in music so you can't hear others. There were two people putting their pets down so ... Read More
Emergency vet care is never fun. The staff was very good. Walls between rooms are thin so it would be nice to pipe in music so you can't hear others. There were two people putting their pets down so that was hard. Read Less
Sonia DeBenetti-Carlisle
4 Oct 2016
REPORT
Love this place! They are kind, loving and knowledgeable! When our dog Tank was injured, he broke his jaw. I have never saw any veterinary staff be so attentive with our animals! I recommend everyone ... Read More
Love this place! They are kind, loving and knowledgeable! When our dog Tank was injured, he broke his jaw. I have never saw any veterinary staff be so attentive with our animals! I recommend everyone to visit! Read Less
Sandy Loney
19 Sep 2016
REPORT
I highly recommend BluePearl in Blaine for anyone that is seeking specialized veterinary care for their pet. The staff is caring, professional, and very efficient. Blue Pearl, Blaine, was recommended ... Read More
I highly recommend BluePearl in Blaine for anyone that is seeking specialized veterinary care for their pet. The staff is caring, professional, and very efficient. Blue Pearl, Blaine, was recommended to us after our local vet discovered that our little "street dog" from Mexico was suffering from a severe diaphragmatic hernia. Dr. Yu performed a surgery that required moving "Radar's" abdominal organs back to where they actually belonged instead of in her chest area, squeezing her heart and lungs. Radar's case was very severe, and Dr Yu was a top notch surgeon. Little Radar spent a week at BluePearl recovering, and the entire time I felt that I could call and receive an "up to the minute" update on her progress. Dr Yu himself called every morning with an update. BluePearl staff and Dr Yu saved the life of our little scruffy street dog and we will be forever grateful. Read Less
Dan Wydella
29 Aug 2016
REPORT
I had to bring my dog into Affiliated Emergency Veterinary Service due to my own vet was not open when this situation occurred. After being examined and diagnosed and it was a weekend, the staff ment... Read More
I had to bring my dog into Affiliated Emergency Veterinary Service due to my own vet was not open when this situation occurred. After being examined and diagnosed and it was a weekend, the staff mentioned the option of taking my dog to Blue Pearl for the procedure. I agreed, and they gave Blue Pearl a call for a appointment time. When I got a call back from Affiliated, they were told by Blue Pearl that Blue Pearl needed a referral from my own vet, not Affiliated Emergency Veterinary Service which performed all the tests, x-rays, blood work to indicate this was a emergency and specialized, that really seeing my own vet was out of the question at this moment in time, seeing my vet was not even open on Sundays. On Monday morning I called the U of M Vet school and I had an appointment including surgery that same day without the "needed referral". I called Blue Pear in Blaine when I got home to ask why they need a referral from my own vet . Basically what I received for an answer was, thats the way we do it. Unsat. Read Less
Bennie95
27 Feb 2012
REPORT
Completely disappointed in this Vet Clinic! I brought my dog into the Eden Prairie office on a Friday afternoon at 2pm. After a more involved procedure than what was originally scheduled (they aspir... Read More
Completely disappointed in this Vet Clinic! I brought my dog into the Eden Prairie office on a Friday afternoon at 2pm. After a more involved procedure than what was originally scheduled (they aspirated 2 organs, instead of the one planned), which I was fine with, if it looked suspicious. Vet told me the lab results are sent to Chicago at 5pm that night and that we would have the results in on Saturday afternoon. If weather got bad, then the Vet would call 1st thing Monday morning. It's now almost 1pm on Monday, no results, Vet is in a procedure and will call me when she is done. What am I supposed to do with my dog who might need surgery this afternoon? Continue to withhold food and water? One would think that after paying $1000.00 on Friday for the first round of procedures, that if the Vet who you saw for 15 minutes the Friday before was busy, another partner would be calling to help get you the results. In the meantime, my dog continues to suffer while we still wait, almost 72 hours after the labs were drawn! My general Vet had recommended that we go to Blue Pearl as they 'specialize' in imaging. Next time, NEVER coming back, will have my regular vet do the procedure in their office as there is NOTHING ""special"" about this clinic. If I could rate this clinic, with a negative number, I would! Only thing going for this clinic is the front desk staff at the Eden Prairie office was very friendly. But, I could have had that and the lab results 2 days ago (on Saturday) if I would have stayed with my regular Vet! SO FRUSTRATED! Read Less
Michelle DN
29 Aug 2011
REPORT
horrible care, attempt to suck money away from people without concernt ath the dog would be any better off. already had scheduled to put to sleep. they drug it out and made her suffer an additional tw... Read More
horrible care, attempt to suck money away from people without concernt ath the dog would be any better off. already had scheduled to put to sleep. they drug it out and made her suffer an additional two weeks, then wanted to do surg at a very expensive price, but the dog would be the same. Why do that? horrible place and horrible care.! wouldnt take my worst enemy there! Read Less
When my cat cut his mouth opened I panicked and my vet recommended Bluepearl due to their busy schedule. I got right in and they were reasonably priced and even saved me money. The doctor we had was s... Read More
When my cat cut his mouth opened I panicked and my vet recommended Bluepearl due to their busy schedule. I got right in and they were reasonably priced and even saved me money. The doctor we had was so sweet and nice. The staff there was awesome. You wouldn't want another team working on your animals in an emergency other than these guys. My cat looks like it never happened. Truly thankful for his doctor! Read Less
Jill Ricci
14 Jul 2018
REPORT
☆☆☆☆☆
REPORT
The absolute worst experience. After I called the clinic and gave the details on my dogs condition, I was told to bring her in immediately, and they would assess her as soon as we get there. We arrive... Read More
The absolute worst experience. After I called the clinic and gave the details on my dogs condition, I was told to bring her in immediately, and they would assess her as soon as we get there. We arrived 20 min later. She paged the back area and said there was an emergency up front and that she needed someone to come up to front immediately. There was a nurse/aide that happened to walk up who was extremely rude, didn’t even make eye contact with us, let alone look at the dog. She said to the front desk lady to have us sit down and fill out the paperwork, while the whole time our dog was wrenching/crying in pain. We waited 45 min. And still was not seen. We were so upset with the customer service and the absolute lack of care at this clinic, I would NEVER bring our pets there again. We drove 20 min to the U of M urgent care, was seen immediately and on our way home within 1 hour, with a much more comfortable dog! Read Less
Tina Womer
6 Jul 2018
REPORT
☆☆☆☆☆
REPORT
They are awesome! Helped save my 8 lbs chihuahua mix from a double pit bull attack. Somehow she survived being attacked by 2 pits they were awesome with her and called me every couple hours throughou... Read More
They are awesome! Helped save my 8 lbs chihuahua mix from a double pit bull attack. Somehow she survived being attacked by 2 pits they were awesome with her and called me every couple hours throughout the night with updates. Talked to me about each test result. Took the time to explain everything. Definitely would go back. Read Less
Stephanie Everett
4 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Blue Pearl was so wonderful to me and my cat Max! Everyone, from reception to the dental specialists, were there to ease my fears and make his procedure go as smoothly as possible. I'd recommend them ... Read More
Blue Pearl was so wonderful to me and my cat Max! Everyone, from reception to the dental specialists, were there to ease my fears and make his procedure go as smoothly as possible. I'd recommend them in a heartbeat; if your veterinarian recommends them, definitely go for it! Read Less
paula berg
8 Jun 2018
REPORT
☆☆☆☆☆
REPORT
It is all about the money. How is your pet? How much money do you have? Well, we have the money. How much more can you get out of a sick pet? All about how much they can get out of you today. Sa... Read More
It is all about the money. How is your pet? How much money do you have? Well, we have the money. How much more can you get out of a sick pet? All about how much they can get out of you today. Sad. Read Less
Shelly Dailey
4 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Blue Pearl is a great place for specialized help. The doctors are very knowledgeable and the staff is really sweet and definitely cares about the animals. Not cheap but for this kind of care, it will ... Read More
Blue Pearl is a great place for specialized help. The doctors are very knowledgeable and the staff is really sweet and definitely cares about the animals. Not cheap but for this kind of care, it will not be. Definitely fair prices. Our visit was not quick, but was thorough. Make sure to leave lots of time when you see them. They followed up with notes and coordinated with my regular vet. Read Less
RexNon PotestePeccare
14 May 2018
REPORT
☆☆☆☆☆
REPORT
Our cat got out and injured his leg, coming home at almost 10 pm, unable to put any weight on his leg, tired and anxious. Without hesitation BluePearl assessed him, treated him, and sent him home all ... Read More
Our cat got out and injured his leg, coming home at almost 10 pm, unable to put any weight on his leg, tired and anxious. Without hesitation BluePearl assessed him, treated him, and sent him home all within a VERY reasonably time and price for a late night ER visit. I cannot thank the veterinarian and the techs enough for helping him. 6 days later he is already wanting to jump and you would barely know he was even injured! (well, except for the fur on that leg was shaved down and will take a few weeks to grow back in). They also gave us antibiotics and pain meds which kept him comfortable and resting for the first crucial 72 hours. Really, if you value your pet's health and comfort you will not settle for anything less than what BluePearl does. I'd give a thousand stars if I could!!! Thank you so so much for giving my kitty the best care. Read Less
Dan Hulleman
26 Apr 2018
REPORT
☆☆☆☆☆
REPORT
The techs are great. Amazing communication and they cover all of the bases when asking for context and explaining things. Great team here
christine kirby
2 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Took a while to be seen and taken care of but the people are great and took great care of our little one.
Chris Gardner
24 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Great team. Compassionate and caring. Highly recommend!
Stacy Anding
13 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Highly recommend. Excellent Doctors, 24 hour caring staff always available to answer questions, worked hand in hand with our local vet for our conveneience when applicable, full transparency of proce... Read More
Highly recommend. Excellent Doctors, 24 hour caring staff always available to answer questions, worked hand in hand with our local vet for our conveneience when applicable, full transparency of proceduresnand fees, sanitary, easy access location. And successful bilateral knee surgery for our little fluffer, with good comfort/pain management! Read Less
Sara Poff
11 Feb 2018
REPORT
☆☆☆☆☆
REPORT
We ended up at BluePearl from the referral of our local vet after our kitten was throwing up and not eating for days and the vet couldn't figure out why. Upon arriving at BluePearl, the vet immediatel... Read More
We ended up at BluePearl from the referral of our local vet after our kitten was throwing up and not eating for days and the vet couldn't figure out why. Upon arriving at BluePearl, the vet immediately knew what was going on based on her experience. It was a diaphragmatic hernia from a congenital defect that caused his stomach, spleen, and part of his pancreas to go through his diaphragm into his chest cavity. Dr. Lisa Powell was extremely knowledgeable, compassionate, and patient with us as we struggled with the cost of the surgery to save his life. She worked with us and reduced the cost of his surgery. Dr. Kaufman did a fabulous and skilled job with the surgery and our kitty came out of surgery doing fabulous. When picking up our kitty, I could tell that Dr. Powell truly loves her job and the animals. We cried with her at the success of his surgery. The follow-up appointment to see how he's doing after a week or so is free and they called the day after we brought him home to make sure he's doing okay. It obviously cost more than some people could consider paying which is unfortunate but it's a reality with the costs of running a specialized emergency facility. In the end, it cost me a ton of money but BluePearl saved his life and did a very good job doing it. Read Less
Micaiah Summer
20 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Brought our pup in and they helped us quickly and efficiently. We were there for 45 min. And they stitched her up and she’s been good since! And it didn’t cost as much as we expected! (Which is always... Read More
Brought our pup in and they helped us quickly and efficiently. We were there for 45 min. And they stitched her up and she’s been good since! And it didn’t cost as much as we expected! (Which is always a plus) Read Less
Jon Pierson
22 May 2017
REPORT
☆☆☆☆☆
REPORT
After my daughter's dog was admitted, the Veterinarians contacted me and were able to explain the plan of care, with reasoning behind cares. They explained what they recommended, and what they could d... Read More
After my daughter's dog was admitted, the Veterinarians contacted me and were able to explain the plan of care, with reasoning behind cares. They explained what they recommended, and what they could do in addition. It was nice to have someone tell you what you need, versus what maybe frivolous. My family and I visited our dog often, and the technicians were friendly, knowledgable, and accommodating. Our dog has a bit of a complicated work up, and our regular veterinarian said "You need to keep seeing BluePearl, they are the best" Read Less
Melanie Spencer
11 Apr 2017
REPORT
☆☆☆☆☆
REPORT
took my cat to blaine. waited for almost 2 hours. Finally asked the person behind the desk how much long it would be, the reply back was a rude, snotty, attitude filled over an hour and a half. I had... Read More
took my cat to blaine. waited for almost 2 hours. Finally asked the person behind the desk how much long it would be, the reply back was a rude, snotty, attitude filled over an hour and a half. I had been here before but I will NEVER go back. My mom was given attitude as well when she asked a question.. This is not someone who should be in this industry or being around people at all. She was HORRIBLE>> Read Less
Nicole Ross
10 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Great service and care for patients. The vet really advocated for my dog and good quality of life with a difficult diagnosis. Not cheap, but worth it in my opinion.
Shalonda Stowers
4 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Took care of my doggy really well. And not overly expensive
Pamela Freese
12 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Blue pearl has brilliant vetrinarians. They are compassionate and the very best at what they do.
Lin Brown
2 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Emergency vet care is never fun. The staff was very good. Walls between rooms are thin so it would be nice to pipe in music so you can't hear others. There were two people putting their pets down so ... Read More
Emergency vet care is never fun. The staff was very good. Walls between rooms are thin so it would be nice to pipe in music so you can't hear others. There were two people putting their pets down so that was hard. Read Less
Sonia DeBenetti-Carlisle
4 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Love this place! They are kind, loving and knowledgeable! When our dog Tank was injured, he broke his jaw. I have never saw any veterinary staff be so attentive with our animals! I recommend everyone ... Read More
Love this place! They are kind, loving and knowledgeable! When our dog Tank was injured, he broke his jaw. I have never saw any veterinary staff be so attentive with our animals! I recommend everyone to visit! Read Less
Sandy Loney
19 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I highly recommend BluePearl in Blaine for anyone that is seeking specialized veterinary care for their pet. The staff is caring, professional, and very efficient. Blue Pearl, Blaine, was recommended ... Read More
I highly recommend BluePearl in Blaine for anyone that is seeking specialized veterinary care for their pet. The staff is caring, professional, and very efficient. Blue Pearl, Blaine, was recommended to us after our local vet discovered that our little "street dog" from Mexico was suffering from a severe diaphragmatic hernia. Dr. Yu performed a surgery that required moving "Radar's" abdominal organs back to where they actually belonged instead of in her chest area, squeezing her heart and lungs. Radar's case was very severe, and Dr Yu was a top notch surgeon. Little Radar spent a week at BluePearl recovering, and the entire time I felt that I could call and receive an "up to the minute" update on her progress. Dr Yu himself called every morning with an update. BluePearl staff and Dr Yu saved the life of our little scruffy street dog and we will be forever grateful. Read Less
Dan Wydella
29 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I had to bring my dog into Affiliated Emergency Veterinary Service due to my own vet was not open when this situation occurred. After being examined and diagnosed and it was a weekend, the staff ment... Read More
I had to bring my dog into Affiliated Emergency Veterinary Service due to my own vet was not open when this situation occurred. After being examined and diagnosed and it was a weekend, the staff mentioned the option of taking my dog to Blue Pearl for the procedure. I agreed, and they gave Blue Pearl a call for a appointment time. When I got a call back from Affiliated, they were told by Blue Pearl that Blue Pearl needed a referral from my own vet, not Affiliated Emergency Veterinary Service which performed all the tests, x-rays, blood work to indicate this was a emergency and specialized, that really seeing my own vet was out of the question at this moment in time, seeing my vet was not even open on Sundays. On Monday morning I called the U of M Vet school and I had an appointment including surgery that same day without the "needed referral". I called Blue Pear in Blaine when I got home to ask why they need a referral from my own vet . Basically what I received for an answer was, thats the way we do it. Unsat. Read Less
Bennie95
27 Feb 2012
REPORT
☆☆☆☆☆
REPORT
Completely disappointed in this Vet Clinic! I brought my dog into the Eden Prairie office on a Friday afternoon at 2pm. After a more involved procedure than what was originally scheduled (they aspir... Read More
Completely disappointed in this Vet Clinic! I brought my dog into the Eden Prairie office on a Friday afternoon at 2pm. After a more involved procedure than what was originally scheduled (they aspirated 2 organs, instead of the one planned), which I was fine with, if it looked suspicious. Vet told me the lab results are sent to Chicago at 5pm that night and that we would have the results in on Saturday afternoon. If weather got bad, then the Vet would call 1st thing Monday morning. It's now almost 1pm on Monday, no results, Vet is in a procedure and will call me when she is done. What am I supposed to do with my dog who might need surgery this afternoon? Continue to withhold food and water? One would think that after paying $1000.00 on Friday for the first round of procedures, that if the Vet who you saw for 15 minutes the Friday before was busy, another partner would be calling to help get you the results. In the meantime, my dog continues to suffer while we still wait, almost 72 hours after the labs were drawn! My general Vet had recommended that we go to Blue Pearl as they 'specialize' in imaging. Next time, NEVER coming back, will have my regular vet do the procedure in their office as there is NOTHING ""special"" about this clinic. If I could rate this clinic, with a negative number, I would! Only thing going for this clinic is the front desk staff at the Eden Prairie office was very friendly. But, I could have had that and the lab results 2 days ago (on Saturday) if I would have stayed with my regular Vet! SO FRUSTRATED! Read Less
Michelle DN
29 Aug 2011
REPORT
☆☆☆☆☆
REPORT
horrible care, attempt to suck money away from people without concernt ath the dog would be any better off. already had scheduled to put to sleep. they drug it out and made her suffer an additional tw... Read More
horrible care, attempt to suck money away from people without concernt ath the dog would be any better off. already had scheduled to put to sleep. they drug it out and made her suffer an additional two weeks, then wanted to do surg at a very expensive price, but the dog would be the same. Why do that? horrible place and horrible care.! wouldnt take my worst enemy there! Read Less