They know your fog and your family. It is more than jyst being a customer. As a Realtor of 43 years I believe we are all in the service business and they truly understand that. Ex of my visit last week. Our dog had some swelling on his nose and gums were red. When I came in they diagnosed what they saw and estimated what may be needed and cost. When the doctor found out I had not fed my dog that morning , rather than come back they happened to have the surgery room open and worked him in verses coming back in a couple days. Something they didn't have to do but wanted to get us answers sooner verses later. Friendly caring and good at what they do from front desk to back room care. Pets are family and so it feels are the whole gang at Northbrook. Thanks Read Less

I brought my dog in under an emergency bases he just spent an hour swimming for his life in the freezing Mississippi River his temperature was 15 degrees colder than normal water in his lungs literally clinking to life there were 5 women on staff including two doctors and the receptionist I have never experienced such fine team worm and such compassion, Thanks for saving Coopers life!! Read Less

While traveling, one of our dogs became ill. This office worked with our vet back home and after a couple phone calls between them, they had the medication our little one needed. Thank you so much for helping. Now i know where to go when we travel here again. You are wonderful. Read Less

Dr. Auntie M is a sweetheart who truly loves animals. Rachel her assistant is so sharp and helpful. He knowlege always impresses me. She always remembers my pets even when I don't come in to often. She applies coupons to our pets food when she can and the both always communicate clearly with us about cost, options, and they are open minded to what works best for out pet and family. Thanks Northbrook Read Less

So happy I decided on this vet when I moved to Robbinsdale two years ago. Dr. McMahon is incredibly knowledgeable and personable. She treats you and your pet like a part of her family. Her support staff are just as awesome. They are professional and always follow up. I'd recommend this vet to anyone. Read Less

So friendly and understanding of my situation with my 14 year old American Eskimo. The vet really took the time to talk to me and let me talk about my fur baby and his getting so old. I left there feeling cared for and understood. Thank you so much!! Read Less

The vet and lady in the front were nice. They seem to care about animals. I just wish I could of saved time and money coming here if what they told me could of simply been done over the phone when I first called just to get references as a result. Read Less

Love these ladies! I was a customer of the previous owner and was considering looking for another vet when they took over. These ladies won me over in one visit. Dr. McMahon (yes I had to look up how to spell that!), Ashley, Rachael are wonderful, caring, and compassionate individuals. I know my pets are the great hands. Read Less

Dr McMahon and her staff is friendly staff are top notch, I bring my three boys Otto, Scooter and Cody to Northbrook Animal Hospital exclusively. All of the staff there truly do care about my pets well being and only makes suggestions that are truly needed for  your pet. I have recommended Northbrook to all of my family members and they did make the switch to them, and very happy that they did. Read Less

The reason I brought my kitten to Northbrook was because I had such an awful expetience at Banfield with him where I felt the vets were money-orientated and lazy while examining my kitten. I wanted my kitten to have a thorough exam. I made sure to do my research the 2nd time around before bringing my kitten elsewhere. Northbrook is close to my home AND had a solid 5 stars. After reading all of the great reviews, an appointment was scheduled. I really seriously am starting to doubt that the other reviews were from actual customers. After being at Northbrook, I would gladly make the vets at Banfield the God parents to my kitten. First, when we arrived at Northbrook, the vet and her tech man-handled (absolutely no exaggeration) my kitten for 1 full minute while attempting to get his temperate rectally. My kitten was screaming bloody murder and appeared to be in a ton of pain. It was bad. Tbe Northbrook vet and tech appeared to be annoyed by his screams and only smooshed him into the metal exam table and grabbed his neck harder while he struggled. The vets at Banfield took his temp in 10 seconds and my kitten didn't appear to be in any discomfort besides a little agitation. Then, once finished, the Northbrook vet stated "99.1, I don't think it's accurate though since it wasn't in all of the way." The vet then proceeds to move onto the next task of his exam. Uh ok?? Then, she swabbed his ears aggressively. I kid you not. I am not a dramatic person, but I am still in disbelief over how she treated my kitten IN FRONT of me. My eyes teared up during the appointment. I felt so bad for him. After swabbing his ears, she takes one look at his wax and says "he has an ear infection!" To which I say, "I just paid $70 on Friday for Banfield to test his ears for mites and an infection. It came back negative." She looked embarrassed. Her tech left the room to call Banfield and have my papers faxed over (without my knowledge or prior approval). She then came back in the room 5 minutes later while the vet was still assessing my cat (very aggressively and unloving) to hand me the phone and have me tell Banfield that I approve his documents to be sent there. Oh ok..thanks for the heads up? I approved and the tech confirmed once the files were received that my kitten was indeed negative for an ear infection. My kitten also had some sticky stuff on his tail (lil guy gets into everything). To which the vet starts pulling his hair to get it out. I'm not kidding. He was already so scared from her aggressiveness and now she's going to start pulling on his hair? Again, my eye teared up and I attempted to comfort him, but I'm not good with confrontation so I didn't tell her to stop. I should have. She then carries him into their office and uses a scissors to cut it out (again, without my permission) after realizing that pulling his hair out wasn't a good idea. Yes, he did lose hair from her pulling on the sticky spot. While crying in pain. I was told over the phone that a standard exam would likely be enough to tell me what he was sick with, but once I was there, I was told that she is not sure what he has and it could be a number of things. She did not offer me any tests to be done to figure it out except the feline leukemia test. To which I agreed. Regretfully. She grabbed him and carried him into the other room. Without me. My heart absolutely broke knowing that this woman who has already proven herself insensitive and aggressive with my cat would be drawing his blood without me there to comfort him. I again started crying waiting in the exam room for my kitten. I could hear him screaming and crying in the next exam room over while they took his blood. He was returned to me 3 minutes later. I ran (again no exaggeration) to the door when she came back with him and grabbed him. I asked her if he would be sore and where I should be cautious holding him. Unsurprisingly, she gave me a condescending/slightly agitated look clearly annoyed that my kitten was outwardly showing pain and goes "no, not at all. It was a very small needle." She then left the room while I awaited his test results. To which I cuddled my kitten who licked his SORE leg for 10 minutes where she drew his blood from. 10 minutes later, she came back with his test results (which were negative thank goodness). She prescribed an antibiotic for him (without knowing what he has....ok?) that apparently helps fight off bacteria infections. I declined as it seemed she was also money-oriented like Banfield was. I paid the $100 fee and got my kitten out of that place so fast.I really wanted to like this place. I had such high hopes and no doubts based on the reviews, but my entire experience was the exact opposite of every review written. I feel like a terrible mom putting my 3 month old kitten through all of that . If PTSD is a thing for animals, I have no doubt my poor baby has it from this visit. I would never return. Read Less

I love Northbrook Animal Hospital! Everyone that works here is super friendly and you can tell that they really love animals! Their prices are very reasonable and they don't price gouge like some other vets do when you are in a sticky situation, and I've been in a couple now. One time my dog had eaten something he wasn't supposed to and I called and was able to talk to the vet right away. She was super nice and told me exactly what to do over the phone and was patient while I wrote everything down. She didn't rush me off the phone or tell me to bring my dog in like I'm sure some vets would do. I pass quiet a few vet clinics to get to Northbrook (it's a 30 min drive) but I will always bring my dog here!Read Less

The best experience I have ever had with veterinary care and the service provided the day we discovered Northbrook Animal Hospital was not the best day for our family. Skilled people, compassionate and extremely helpful. Read Less

This is the best animal clinic. Beatrice loves to go there she is never scared. All the staff are angels. They are very knowledgeable. They love animals and know how important they are to their owners. Thank you very much. Read Less

We have brought all of our pets to Dr Warren for over 20 years and have appreciated his compassion and patience with animals.  We decided to give the new owner, Dr. Monica McMahon, a try and are happy to know we don't have to look any further for a new vet.  She is friendly, great with our dog and very compassionate.  Referred our daughter and she saved 0ver 25% from her prior vet for the same services. Read Less

We LOVE Northbrook Animal Hospital, and Dr. Monica McMahon aka; Auntie M! Our Fur Babies are treated and loved as one of their own. Auntie M and her staff give the best care, and the prices are very reasonable. Time is always taken to explain care/treatment, as well as answer questions. We will never go anywhere else! Well worth the drive, you won't be disappointed. Read Less