The staff and doctors are always friendly and concerned about the needs of your pet. The doctors are very thorough in their exams of my rabbit and offer information on continued care as well as tendng to any illnesses he may experience. I have been going to this clinic for years and will continue to do so. I encourage you to give them a try. Read Less

This is the only vet clinic I bring my cat and dog too! They treat me and my pets like family! They take extra time with me and my 4 legged girls! Excellent clinic! The Drs are the best and the prices are fair and they are honest about the treatment and don’t push you to do things that you might not need or afford! Highly recommend them! Read Less

First time to visit Elm Creek, and my Rudi was so comfortable. Dr. Duke was so gentle with him. Rudi is usually very skidding, but Dr.Duke was calming and talking to him while doing the exam. This is the first time any vet has been so caring and gentle with my bun. Definitely making Elm Creek our permanent place to get our fur babies checked out and cared for. Thank you so much Dr. Duke!!! Read Less

Doctors and staff are great. They take time to answer questions and ensure you understand what is going on or needs to be done. Our dog had surgery when she was young and the doctor called three times over the next week to see how she was doing and to ask if we had any questions. Very caring doctors and staff. Read Less

This is the best veterinary clinic I have ever brought my pets to. The entire staff shows compassion to every animal they see. I really appreciate Dr. Blum. She is so gentle and kind. She walks you through everything and answers all questions so you know exactly what is going to happen. Read Less

We have been going to Elm Creek for over 5 years, and others in our extended family even longer. Dr. Reierson has been at Elm Creek for 40 years and I can't say enough good about him. He and the staff and other vets are compassionate experts in their field. Solid-reputation veterinary clinics can be more expensive than the Banfields types, but this one is worth every penny; you get what you pay for! We spent several weeks treating our Sheltie girl for bladder cancer there. We knew from the outset that her particular location of cancer was very hard to treat, but Dr. Reierson worked with us every step of the way, responding to all sorts of crazy questions and budgetary constraints. In the end, we had many more pain-free and loving months with our pet, and when the time came to put her to sleep, Dr. Reierson was there for us then, too.Read Less

This place is slow and expensive $$$, the doctor only cared about the money. She came to me WITH A LOW ESTIMATE and HIGH ESTIMATE for my dog and had no clue what was wrong with my dog. Worst part is sitting In the room waiting for a hour and a half and listening to my dog stressed without me by her side. Inexperienced and unprofessional doctor. Read Less

My youngest daughter and I were at this pet hospital on Saturday 2/18/17, to have our family dog Blossom euthanized. We had decided and made the decision some time ago because of health issues and age. We loved our dog and this was very hard for the family to make this choice. We were initially told that there would be a $95 fee for an exam and the procedure. We were on stand by waiting for the vet. That was ok. The vet examed Blossom and we conversed about her health and our decision. The vet walked out the room for a moment and then came back to say that she could not do the procedure. She suggested that we should look to other options and gave us a pamplet of a place that would take Blossom. My daughter and I were already devastated and the vets action or inaction compounded our emotions. I was, as well as my daughter were so upset, we could not find the words to express our anger. This vet would not honor our wishes for our dog. I will not being going to this pet hospital ever again or giving any recommendations ever. BTW, out $95 for nothing! Read Less

I brought in my parents yorkie that I was taking care of while they were out of town. The staff was super friendly and the Dr that I saw was amazing, he gave me some options since I this wasn't the place my parents use. The cost of the visit was super fair and would definitely recommend it to people in the area. Read Less

I called to bring my dog in for an emergency visit because our regular vet didn't have any openings. Since they had an open time slot, I was charged for a regular office visit instead of an emergency fee. I wish I had known about Elm Creek Animal Hospital sooner, we liked them better than our regular vet. The Dr. explained everything thoroughly and was very kind and compassionate, and charges were thoroughly explained beforehand. The following day we received a follow up phone call letting us know to feel free to contact them if they could be of further service. Sadly our 14 year old Alaskan mix had to be put down shortly after, but had she lived we would definitely have made Elm Creek our permanent veterinary hospital. Read Less

They took care of my cat immediately. Great service and they are willing to workout with you in any condition. Highly recommended to take your pets there. Thank you! My cat, Cookie is very happy right now. Read Less

I highly recommend Elm Creek Animal Hospital! The staff is always caring, attentive, helpful, and pleasant. All the Dr's are very knowledgeable, compassionate, and willing to go the extra mile. Dr. Blum is an amazing vet and a true professional. She personally cared for my dog and walked with us through each of his life's phases. He was truly a part of the family and she treated him just as. 5-STARS Read Less

We have been extremely happy with Elm Creek Animal Hospital. Dr. Blum is fabulous-- very good with people and animals, makes us feel comfortable, and does an excellent job at educating us. She's very effective at asking the right questions to figure out how she can best meet our needs as new dog owners. The techs have all been pleasant and helpful as well! I really appreciate the attention to detail around the animal hospital such as a mini fridge with complimentary bottles of water, candy bowls, and toys for the children that come along for their pets' appointments. Recommending this clinic and Dr. Blum to all pet owners! Read Less

Had my dog, Winston, in for teeth cleaning and one double root extraction and also 2 cysts removed. I'm not happy that they were not up front about the prices of the dressing changes. Cysts on tail I was told to come back 3-4 days after surgery. Apparently that one was free. Then told to come back in 3-4 more days for dressing change. Good grief! Leave bandage on till suture removal! But, paid about $25 for a minimal dressing change because I helped. Then told to come in for suture removal in 3-4 days. Still needed a dressing on for sure-- red thick blood on one wound. In the end I refused a 2x2 gauze paid even though it need one. She couldn't even tape it in with a piece of tape-guess they don't do anything without charging. And I was not going to pay. The Elm Creek Veterinary place shout have been up front about the charges!! Read Less

Excellent, knowledgeable staff. They treat exotic pets and were a godsend when my beard dragon stored eating and when my dad hamster had a stroke. The staff really cares about the animals, and they recognize me and ask how my other pets are by name. The waiting room is even separated into a dog side and a carry side with a door in between so your animals stay comfortable and safe while waiting. Read Less

I had to bring my rabbit George in for some care. We made three visits in a week. The staff was knowledgeable and did the best they could. Sadly on the last visit tough decisions were made. The staff was caring and compassionate. I appreciate Dr. Dukes manner in explaining what was going on with my poor bunny. If you have a pet rabbit I highly recommend bringing them here. Your animal will get great care and you will be well informed on what's going on with your pet. Read Less

I brought my cat in this morning for a visit because he was having trouble with his bladder. The staff was amazing from the moment I talked to them on the phone till the moment I left. I felt they took special care for him and for me... they explained everything and worked with me every step of the way. Thank you so much! Happy owner, Happy cat!!!! Read Less

My family and I have been seeing Dr. Brett Duke for 13 years and we can't say enough great things about him. We have seen every vet at Elm Creek at one time or another and all are fabulous. Everyone at the clinic is kind, caring and professional. They take the time to explain things in as much detail as you want and help make the difficult decisions throughout your pet's life. Read Less

The two vets I've seen there have been very sweet with my cat and took the time to explain his medical issues and potential courses of action to me thoroughly. It's also pretty easy to get an appointment with them. The reason I rated this place 3/5 is because the pricing is exorbitant! I know vet visits are not cheap, but they charge a lot more than any other place I've ever been to. For example, they charged me $70 to administer a bag of IV fluids that I brought in with us from the emergency vet we'd seen the night before. $70 to just administer fluids is ridiculous! They also charge separate fees to perform a test and then to read the results of the test. To me, that's just unethical. :/ Read Less