Last night we had to take our beloved scooby in to be euthanized, it was a every hard thing to do, but he was in pain, and it was time. It was a holiday and our vet was closed. From the first call, they made me feel calm, and our family. They helped scooby into a room, and allowed us to stay with him during the whole thing. They gave us time before and after, and were very kind. Thank you to all the staff. Read Less

Our dog only had a bite on her ear from another dog,but we could not stop the excessive bleeding,so we brought her to the nearest vet. They put us in a room right away, probably because we were covered in blood, and took our dog in back. We did have to wait about two hours, but our dog came back to us all fixed up. Staff was very nice. Vet seemed very caring and attentive. It is a bit expensive, but any emergency type medical care is expensive. I'm happy they were close to home, and open all hours. Read Less

I took my puppy into the Emergency Vet due to what I believed was a urinary tract infection (they confirmed) and was treated very kindly and with respect. Dr. Kim Anderson and her staff were attentive and kind toward my pup and myself. We were sent on our way with medicine and also advice toward signs or indications of a further need to bring Ginger back. Read Less

WORST PLACE EVER....The veterinarian was RUDE and has NO compassion at all..brought our cat in because of a limp that is getting worse..she squeezed on her paw and touched it and that was it. We left with no information other than give her pain meds and go somewhere else in 3 days if there is no improvement....very disgusted at the lack of service and compassion..you are in the wrong profession. All the negative reviews say a lot about you and the business.... Will NEVER come back and highly discourage anyone from coming to your clinic. Paid $180.00 for nothing..talk about being ripped off only to have to go somewhere else because you either dont know what the hell your doing or dont care..probably both...disgusting Read Less

I can not be more grateful to this place and it's staff. They helped save my kitties life, and was more than understanding when I called numerous times with questions. Thank you thank you thank you. I just wish the diagnosis was different, but they've given me precious time (no matter how long it is) with my little one Read Less

First let me start by saying how grateful I am to have someone see my pup on a Sunday evening. The reason I rated this specific facility/location a 1 is because the veterinarian was very rude and condescending. We volunteer for an animal rescue and shortly after I got my new puppy, our rescue puppy passed suddenly and it was discovered he had parvo. I became alarmed and within a week my puppy (not the rescues) vomited and the potent smell was all too familiar. I brought him in immediately. The receptionist/vet tech had me wait in the lobby knowing I had a puppy suspected of having a very contagious virus. Then while I was giving the vet my pups history and background she abruptly interrupted me and said "you can't diagnose parvo by a smell". This was after I had recieved my bloodwork and 800 dollars worth of diagnostics and confirmed that it was parvo. Then after I get home the vet calls to ask if she can do xrays. Knowing I was going to a new vet in the morning who was going to take an xray to put in his nasogastric tube I didn't want to do this twice within 8 hours. She then told me "cutting corners is never a good idea and in her experience it always ends up hurting the pet". I picked up my pup for transfer and on my bill I see that although I'm paying for the exam and hospitalization among other things, I was charged an additional exam fee because the shift change required the new vet to examine my dog. I work in human medicine and we would never talk to someone like this or charge them two exam fees for the same hospital stay. I will definitely be using a different facility in the future. Much happier with the vet we were transferred to. Milo survived which is all that mafter a but its sad that this vet couldnt be a better pet advocate. Read Less

I had a really good experience here. I called ahead and the person on the phone was very helpful. She provided all the information that I needed to feel comfortable going to this Clinic and to understand the cost Associated before I even got there. As soon as I arrived they helps me process my paperwork very quickly and got my dog into an exam room. The veterinarians that I interacted with were compassionate and answered all of my questions. I trusted them completely with my dog. The procedure was done right away and I was able to take my dog home with really comprehensive instructions. The entire experience was very good for me. They took away a lot of my worry about my dog and everything was fantastic. Read Less

I've had to take my dogs here a few times. While we did have to wait, because dogs/cats were in more urgent situations, I feel my dogs received quality care while here. It is most definitely not easy seeing your best friend in pain, and I can't imagine what the techs and Vets go through on a nightly basis in an emergency clinic. Thank you for doing what you do, after reading the reviews it's clear you're under appreciated. Thank you for saving my dogs, providing them excellent care and dealing with me crying like a hot mess in the process. I truly appreciate the staff and all your clinic has done for us over the past years. Read Less

Doctor and vet techs were passionate, caring and understanding. First we were there our dog chocked on a meat bone. Second time our dog injured his shoulder. Both times we left feeling our dog was valued and respected. Knowing that our dog would be fine. When our dog was experiencing a possible mass on his brain and it wasn't looking good for our four legged family member. It was comforting to come to this place knowing they would tell me the best end results. They answered my many questions with sincerity. Thank you EVS for honoring our dog in his last moments in life. Read Less

The vet tech did a good job diagnosing our pet, but the blood work and xrays ($750+) weren't forwarded onto our regular vet. Due to complications after surgery, our pet died. It's possible that having access to those files might have changed this outcome. What a waste... Read Less

I called this vet when my dog was injured late on a Saturday night.  I was told to come in but that I'd likely have to wait for any pets that arrived in more critical need of care.  I asked for the address and the gal on the phone didn't even know the address of the clinic where she was working!  I got the address from another staff person.  I was putting my shoes on and getting ready to leave when they called me right back and told me their vet was in surgery and wouldn't be able to see my dog for a minimum of 3 hours. Only 1 vet working at 1 of 2 emergency vets in a 1 hour radius from my home is not acceptable! Read Less

If I could give less than one star, I would. We had to put our 14-year-old dog to sleep. We knew the end was near, but had hoped we could bring her to our regular vet. Unfortunately, she had a tumor behind her eye that ruptured in the evening after our regular vet had closed. She was in pain and suffering so we made the decision to bring her to the closest vet we could and end her misery. When we got there, there was no blanket for us to lay our dog on and the tech informed us that they were going to take our dog (who is blind, can barely walk, and dying) into the back to put an IV catheter in and bring her back to the room. I've had to put several animals down in my life and not once have they taken the dogs away from the family to place the IV. After convincing them to place the IV in the room with us so we could keep her calm, we also explained to the tech that her left eye was extremely sensitive and causing her a lot of pain, so to avoiding touching the area. Of course, about 40 seconds later she bumps her left eye and our dog let out a cry. This experience is hard enough for the family and the staff did nothing to make it easier. It felt as though they just wanted to get the procedure over with. Losing a pet is losing a member of your family and it didn't feel like they cared about our emotions. Do everything you can to bring your pet somewhere else.Read Less

We brought our dog in on Sunday night because he had hives from an allergic reaction. The doctor and vet tech who were there that night were very nice. We had to bring him in again on Thursday, 4 days after our first visit because his hives came back again. The doctor just looked at him and didn't fully examine him, but they still charged us for an examination fee. When the tech came back in to the room we were in, I asked her if we had to pay an examination fee because the doctor didn't even examine him. She seemed bothered by my question and went to ask him. They still charged us half the examination fee. The tech mentioned that their policy is half off the examination fee if you bring your pet back within 48 hours, which I was never told on our first visit. They gave him a prescription to take for the hives and when we got home she told us to give him half a tablet. The pills were already cut and I was unsure whether to cut it in half again or not. So I called the vet back and she apologized she forgot to tell me how to administer the pills. I was not happy with the treatment we received last night. If another issue arises with our dog we will definitely be taking him to a different place. Read Less

We had an emergency on a Saturday afternoon with our cat Callie when our family vet was closed and went to AEVS in Coon Rapids. Callie was 17 years old and has had some ongoing health issues and that day became more acute. The staff, from reception to techs to the Doctor could not have been kinder or more professional and helpful with our very difficult decision that it was Callie's time to let go. They provided us as much time as we needed with Callie to say goodbye and the following week we received the nicest card and personal note, personally signed by the staff, as well as a paw print which we will forever cherish. Bless all of you at AEVS for the very important but difficult service you provide. I would recommend your clinic in a heartbeat. Read Less

If I could take away stars I would! They care more about making money than saving animals. Period. They can get away with it because you have no other options at 2am unless you want to watch your animal suffer and die!! How does my dogs X-ray cost $277 or more at 2am and only $45-90 the next morning? No X-ray cost $277 for a pet ever! Just because you are working the night shift. Your X-ray machine has been paid off for years and your electricity is the same day or night wtf? I appreciate you working the after hour shift so we can bring our loved ones in in the middle of the night during scary situations but at the prices you are charging COME ON!! ITS ROBBERY!! Read Less

My dog had a laceration on her back and we brought her in since it was after my regular vets hours. We were seen right away, told the price for being seen ahead of time. The vet saw my pup within 5 minutes of being there. A tech came in and explained what needed to be done and the price for each step before they started treating. I got an update from the tech half way through the treatment process. They brought my dog back to me and explained what they did and what I needed to do and watch for at home. They met my expectations and the price was on the minimum end of their quote. I will definitely use them again if the need arises. Read Less

09/05/2016 PLEASE if you love your pets. Don't bring them here. PLEASE. Or you just might regret that you did like me. I'm so sorry Rella for trusting in a professional business that I thought had an idea how to help you. We were told the antibiotics with or with out the blood work were the same and that's all you needed. I know now that wasn't the case. When I woke up 4 hours later after returning you home (from this joke of a vet/money hungry business) with you cold and stiff still laying next to me that I had made a grave mistake. $300 and you gone is such an empty feeling for my family I. I am so sorry Rella. I should have done some research before bringing you there. Please forgive me and thank you for the great memories. PLEASE, it's not worth the chance of loosing a loved one. Read Less

I am warning people of this vet clinic! I took my dog here on the advice of my vet to get my dog fluids prior to surgery Monday morning. I took her at 1 am my vet opened at 8am. Dr Daly cut down my vets and said they were unethical, and told me that if she gave her fluids without blood tests it would be unethical for her to do. They came back and told me that the cost would be $5000 and that if I took her home she would die! I told her I just wanted fluids and antibiotic shot she kept saying it would be unethical, and did I realize this is life threatening! She told me her surgery wouldn't be under $2000 anywhere else and this was an extremely dangerous surgery. Than she sends the vet tech in and she asked me what was the dollar amount we could spend. I eventually got her fluids under the skin and a shot of antibiotics, and took her to my vet the following day and she got the surgery with a full blood panel that I asked for, for under $900. My dog had the most amazing care and love from my "unethical" vet. I will say up charging people over 5x what they should be charged when they are worried about there animal (kid) is unethical. This place and this vet is horrible stay away!!!!!!! Read Less

Took my German shepherd here because he pulled out one of his nails :( they were such a friendly and helpful staff, you can truly tell they care about the animals they are looking after and they make sure to explain everything to you. They even called the next day to make sure he was doing okay and healing fine! I would go to them again for sure (though I hope we don't have to) Read Less

Skilled veterinarian (Tom DeBleeckere), Vet tech Shelly and team. He and his tech successfully pulled off a difficult surgery on my little hound who had an esophageal obstruction (failed scope) went via the ABD and was able to remove it. They were so supportive while I was in there crying, receiving the bad news of the failed scope, and he was sensitive and cognizant of my financial situation before proceeding to surgery. I will go back (but hopefully justTo thank them as they are an emergency clinic), but they will be my #1 emergency pet option for now on. Read Less

Just as I was about to go to bed, I went to feed the cats and noticed our Cornish Rex walking wobbly and struggling to breathe.  She had been fine a couple hours earlier.  I call this vet's number off the magnet on our fridge to make sure they were ready for me and raced out the door.  As soon as I got there they took her back.  This was before I'd filled out any paperwork or we had discussed any payment.  My cat's care was more important to them.  As they were checking her out the tech at the front desk explained the costs and had me fill out the paperwork.  I had just finished the form when the vet came out to tell me my cat was in cardiac failure.  We went into a room and talked about options (there weren't any at this stage).  I know they felt it was important not to let her suffer but they never rushed me.  I feel they handled a very negative experience in a very positive way.  They also seemed much more affordable than the other e-vet I've been to.  A couple days later we received a hand-written sympathy card from them.  I will go there again I am sure.  The pets never schedule their vet emergencies during office hours. Read Less

These guys are FIRST CLASS for an after hours pet emergency.The first thing you have to expect when you bring in your pet is to pay.  And it ain't cheap.  They give you a rough estimate for the total and they won't begin work until you pay a deposit.  Some people may be put off by this "money first" approach but it totally makes sense.I have two friends who are retired vets...and getting paid is one of their biggest headaches.  Some people don't have the money for the care.  And some people have a dollar limit on how much they'll spend on a pet.Unfortunately, my wife and I have needed to use them three times in the past few years.  These guys are FANTASTIC!  You will get the best technology and the best care possible.Recently, we brought in a large dog with bloat (a twisted stomach).  This can kill in only an hour or two.  They immediately did x-rays and accessed the situation.  Our dog wound up getting split open from stem to stern.  They untwisted her stomach and stitched it to the side on her rib cage.  The entire emergency cost almost $4000, but she survived and is doing well.If you have the need to go there, you will see a small wicker basket in the lobby.  It's packed full of cards, notes, and letters from grateful customers.-Daddy Maxx Retro Read Less

We've been going to them for years with multiple pets.  They have a no nonsense approach to their care, explore all avenues and educate you along the way so you are always in the know.  I highly suggest them if you ever have the unfortunate need of after hours emergency care.We just had to have a pet put to sleep, and they called the next day to see how he was doing, which was rather odd and salt in a freshly opened wound.  The person calling didn't even know (or read the file) that we had him put to sleep there.  That is the only "issue" we've had with this business. Read Less