Coon Rapids Pet Hospital
Coon Rapids, Minnesota
Reviews
Mai Lee Vang
24 Mar 2022
REPORT
We put our dog 13 year old Chihuahua Tank down on February 17th due to health. We didn’t go in to put him down, we thought maybe there was something the vets can do to make him feel better to give us ...
We put our dog 13 year old Chihuahua Tank down on February 17th due to health. We didn’t go in to put him down, we thought maybe there was something the vets can do to make him feel better to give us more time with him. But we got the news that no matter what we did, how much money was spent he would most likely still suffer with dementia and his health would be the same. We made a hard decision to let him go.
my fiancé was all by himself when one of the front desk came and talked to him about cremation before I got there with my 9 year old son. My fiancé was not in the right state of mind at the time but they asked him what he wanted after putting our sweet tank down. The lady talked to him about individual cremation or group and talked about the price. My fiancé just went with the group and thought okay maybe they mean group in one fire but somehow separated. Nothing was explained to him. Not once did they say we weren’t going to get his ashes back if we were to go with group. It was never explained to him!!! My fiancé stopped there and come to find out, no ashes only a $30 clay that we paid for. Why would we pay $250 for cremation and not want his ashes??? We would have been better off burying him in our yard. I talked to someone and they said they made it very clear to my fiancé about not getting his ashes back. Then why would my fiancé go up there asking for ashes??? The response was he signed the papers stating it, it’s our fault. Don’t you think when a person is crying they would explain it more??? Word to word from the lady I talked to “they NEVER make any mistakes!”
Ugh never again with this place! We only went there 3 times with tank because it was closer then our long time vet. We made a mistake using this vet clinic and hope this never happens to anyone too. Or better yet stay away and don’t take the chances that it won’t happen to you. No care was shown or offered because we were consider “new clients”. Very unorganized!!! Our hearts is even more broken.
If they expected us to know everything about cremating pets, they are not in the right field of work because not everyday the same person is going through this. This statement most likely won’t get a response and if it does it will state something about the paper we signed and it was explained and more lies to cover their butts! How hard is it to say “we made a mistake of not explaining it and we apologize”!?
amanda cruser
26 Jun 2018
REPORT
The staff is honest and friendly! They took amazing care of my cat, Virgil while he was sick.
Matt P
3 Feb 2018
REPORT
This place is awesome. Rachel, the receptionist is always warm and welcoming. The prices are good and dr Bailey Johnson and dr Kathy S. are both very accommodating and listen to all concerns you may h...
This place is awesome. Rachel, the receptionist is always warm and welcoming. The prices are good and dr Bailey Johnson and dr Kathy S. are both very accommodating and listen to all concerns you may have. Recommended.
Mike Andsandrad
6 Jan 2018
REPORT
The young Veterinarians here are good people but their lack of experience makes for expensive bills.
Erik Forsberg
27 Dec 2017
REPORT
Dr. Johnson was polite, courteous, professional and knowledgeable. She is the best Vet I have encountered. Her abilities have improved the quality of life for my pet. I live in downtown Minneapolis an...
Dr. Johnson was polite, courteous, professional and knowledgeable. She is the best Vet I have encountered. Her abilities have improved the quality of life for my pet. I live in downtown Minneapolis and am willing to go the extra distance to bring my pet to Dr. Johnson. I highly recommend you do the same.
Nicole Stroot
10 Dec 2016
REPORT
I'm a first time dog adopter and brought in my pup for her first exam. The Golden Valley Humane Society gives you a list of clinics and this is one that is listed as one they trust. They were right to...
I'm a first time dog adopter and brought in my pup for her first exam. The Golden Valley Humane Society gives you a list of clinics and this is one that is listed as one they trust. They were right to point me in this direction. I was greeted warmly by the staff and vet techs and my questions were fully answered. I went to Dr.Johnson and was so thankful for her professionalism and passion for animals. I will be going back for a very long time.
Neil Johnson
9 Dec 2016
REPORT
The vet we saw, Dr. Johnson, was very thorough and professional. All of the staff were very caring and pleasant. They communicated with us very well. Our dog is elderly and they have been helpful in d...
The vet we saw, Dr. Johnson, was very thorough and professional. All of the staff were very caring and pleasant. They communicated with us very well. Our dog is elderly and they have been helpful in dealing with his aging issues. We received excellent care and would recommend them to anyone
Rebecca Moser
9 Dec 2016
REPORT
Horrible! I went to this clinic years ago and had many fabulous years. We went back after adopting another dog and now having three dogs. The Doctor and technician did not listen to our concerns ab...
Horrible! I went to this clinic years ago and had many fabulous years. We went back after adopting another dog and now having three dogs. The Doctor and technician did not listen to our concerns about our dog nor did they correctly read the notes from Emergency vet clinic from 10 days ago. I am very disappointed in their change in level of customer service. Recommend a different clinic if you want what is best for your pet!
Olivia Hodge
6 Dec 2016
REPORT
I absolutely love this place. They are always so nice to myself and my dog Lucky. There patient with him as well, at times he can he a bit unruly but they just laugh and dont make me feel bad. I have ...
I absolutely love this place. They are always so nice to myself and my dog Lucky. There patient with him as well, at times he can he a bit unruly but they just laugh and dont make me feel bad. I have never felt taken advantage of by them financially and they have been extremely understanding when ive been in a money crunch. I will always go here and highly recommend others to do the same. God bless them
Kim Vagle
27 May 2016
REPORT
The friendly and knowledgeable staff made my experience as a first-time pet parent a wonderful one. The prices are fair and the care is top-notch! I recommend Coon Rapids Pet Hospital to everyone.
Book an Appointment
Online booking unavailable
Please call
(763) 755-2570
2032 Coon Rapids Boulevard Northwest
Coon Rapids Minnesota 55433
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Coon Rapids Pet Hospital
Coon Rapids, Minnesota
2032 Coon Rapids Boulevard Northwest
Coon Rapids Minnesota 55433
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Mai Lee Vang
24 Mar 2022
We put our dog 13 year old Chihuahua Tank down on February 17th due to health. We didn’t go in to put him down, we thought maybe there was something the vets can do to make him feel better to give us ...
We put our dog 13 year old Chihuahua Tank down on February 17th due to health. We didn’t go in to put him down, we thought maybe there was something the vets can do to make him feel better to give us more time with him. But we got the news that no matter what we did, how much money was spent he would most likely still suffer with dementia and his health would be the same. We made a hard decision to let him go.
my fiancé was all by himself when one of the front desk came and talked to him about cremation before I got there with my 9 year old son. My fiancé was not in the right state of mind at the time but they asked him what he wanted after putting our sweet tank down. The lady talked to him about individual cremation or group and talked about the price. My fiancé just went with the group and thought okay maybe they mean group in one fire but somehow separated. Nothing was explained to him. Not once did they say we weren’t going to get his ashes back if we were to go with group. It was never explained to him!!! My fiancé stopped there and come to find out, no ashes only a $30 clay that we paid for. Why would we pay $250 for cremation and not want his ashes??? We would have been better off burying him in our yard. I talked to someone and they said they made it very clear to my fiancé about not getting his ashes back. Then why would my fiancé go up there asking for ashes??? The response was he signed the papers stating it, it’s our fault. Don’t you think when a person is crying they would explain it more??? Word to word from the lady I talked to “they NEVER make any mistakes!”
Ugh never again with this place! We only went there 3 times with tank because it was closer then our long time vet. We made a mistake using this vet clinic and hope this never happens to anyone too. Or better yet stay away and don’t take the chances that it won’t happen to you. No care was shown or offered because we were consider “new clients”. Very unorganized!!! Our hearts is even more broken.
If they expected us to know everything about cremating pets, they are not in the right field of work because not everyday the same person is going through this. This statement most likely won’t get a response and if it does it will state something about the paper we signed and it was explained and more lies to cover their butts! How hard is it to say “we made a mistake of not explaining it and we apologize”!?
amanda cruser
26 Jun 2018
The staff is honest and friendly! They took amazing care of my cat, Virgil while he was sick.
Matt P
3 Feb 2018
This place is awesome. Rachel, the receptionist is always warm and welcoming. The prices are good and dr Bailey Johnson and dr Kathy S. are both very accommodating and listen to all concerns you may h...
This place is awesome. Rachel, the receptionist is always warm and welcoming. The prices are good and dr Bailey Johnson and dr Kathy S. are both very accommodating and listen to all concerns you may have. Recommended.
Mike Andsandrad
6 Jan 2018
The young Veterinarians here are good people but their lack of experience makes for expensive bills.
Erik Forsberg
27 Dec 2017
Dr. Johnson was polite, courteous, professional and knowledgeable. She is the best Vet I have encountered. Her abilities have improved the quality of life for my pet. I live in downtown Minneapolis an...
Dr. Johnson was polite, courteous, professional and knowledgeable. She is the best Vet I have encountered. Her abilities have improved the quality of life for my pet. I live in downtown Minneapolis and am willing to go the extra distance to bring my pet to Dr. Johnson. I highly recommend you do the same.
Nicole Stroot
10 Dec 2016
I'm a first time dog adopter and brought in my pup for her first exam. The Golden Valley Humane Society gives you a list of clinics and this is one that is listed as one they trust. They were right to...
I'm a first time dog adopter and brought in my pup for her first exam. The Golden Valley Humane Society gives you a list of clinics and this is one that is listed as one they trust. They were right to point me in this direction. I was greeted warmly by the staff and vet techs and my questions were fully answered. I went to Dr.Johnson and was so thankful for her professionalism and passion for animals. I will be going back for a very long time.
Neil Johnson
9 Dec 2016
The vet we saw, Dr. Johnson, was very thorough and professional. All of the staff were very caring and pleasant. They communicated with us very well. Our dog is elderly and they have been helpful in d...
The vet we saw, Dr. Johnson, was very thorough and professional. All of the staff were very caring and pleasant. They communicated with us very well. Our dog is elderly and they have been helpful in dealing with his aging issues. We received excellent care and would recommend them to anyone
Rebecca Moser
9 Dec 2016
Horrible! I went to this clinic years ago and had many fabulous years. We went back after adopting another dog and now having three dogs. The Doctor and technician did not listen to our concerns ab...
Horrible! I went to this clinic years ago and had many fabulous years. We went back after adopting another dog and now having three dogs. The Doctor and technician did not listen to our concerns about our dog nor did they correctly read the notes from Emergency vet clinic from 10 days ago. I am very disappointed in their change in level of customer service. Recommend a different clinic if you want what is best for your pet!
Olivia Hodge
6 Dec 2016
I absolutely love this place. They are always so nice to myself and my dog Lucky. There patient with him as well, at times he can he a bit unruly but they just laugh and dont make me feel bad. I have ...
I absolutely love this place. They are always so nice to myself and my dog Lucky. There patient with him as well, at times he can he a bit unruly but they just laugh and dont make me feel bad. I have never felt taken advantage of by them financially and they have been extremely understanding when ive been in a money crunch. I will always go here and highly recommend others to do the same. God bless them
Kim Vagle
27 May 2016
The friendly and knowledgeable staff made my experience as a first-time pet parent a wonderful one. The prices are fair and the care is top-notch! I recommend Coon Rapids Pet Hospital to everyone.
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