I wanted to write something up about the staff of this clinic...when we first tried this clinic out we were sold from the first day with the attention given our cats and the thoroughness of everything they do...we have been with them ever since... But the reason I am writing today is to thanks them for their compassion, professionalism and how they are able to handle the different situations they have to face when dealing with not only your beloved animals but how they intera…ct with you as well. Yesterday we had to make the tough decision to put down our tortie....I had a special bond with her and it is going to hurt for awhile. Through it all Dr. Bey was phenomenal she gave us all the options...talked to us through all our questions and is very good at helping you get through those tough end of life decisions you sometimes have to make. My wife and I are very grateful to the entire staff of Anderson Lakes for all of this and we will continue to bring our furry family here as long as their doors are open. Ещё Read Less

My pet gets a pretty excited when he goes to the vet. Our previous vet interpreted his excitement as fear or aggression and made visits more than traumatizing. Our last visit he told me he would have to sedate my pet for a blood draw so I decided to try Anderson Lakes and was beyond impressed. They treated my pet like the sweet excitable baby he is and kept him distracted with peanut butter and cheese wiz (Yeah I said cheese wiz) the entire time! There was no issue getting a blood draw from him since they had him distracted with treats. I had the worst anxiety about going to the vet after my previous experience but that anxiety is totally gone now. Every person in the office was kind, compassionate, and professional. Read Less

The last couple visits to ALAH I have been disappointed in the care I received from the doctors and staff. It always seems they are in a rush to get you out the door. Not to mention having to wait 15-30 minutes to see the doctor. I don’t feel like they take the time to do thorough examinations and are not taking the time to develop a relationship with your pet. I will be finding another place to take my pet as I feel like they deserve better care. Read Less

Loved it when Doctor Togood owned it, but ever since he sold it I feel like I’m just not getting the same attention to service. Especially not for how crazy expensive it is. It used to be that you’d speak to the vet when you had questions, now you get the techs all the time. They also don’t do reminder calls when you have appointments. It’s just not the same. So for the cost to service I’d say it’s just not what it used to be. For pet care? Seems to be okay. But if I’m paying higher fees, I want more personal service. I’m paying for the vets and there expertise, not the techs. I can get techs a Petco. Read Less

Loved it when Doctor Togood owned it, but ever since he sold it I feel like I’m just not getting the same attention to service. Especially not for how crazy expensive it is. It used to be that you’d speak to the vet when you had questions, now you get the techs all the time. They also don’t do reminder calls when you have appointments. It’s just not the same. So for the cost to service I’d say it’s just not what it used to be. For pet care? Seems to be okay. But if I’m paying higher fees, I want more personal service. I’m paying for the vets and there expertise, not the techs. I can get techs a Petco. Read Less

I am more than pleased with my experience today at Anderson Lakes Animal Hospital. They were able to book me in last minute for my dog who has not been feeling well. The staff was absolutely wonderful. I have never had a better experience at a veterinary hospital. Thank you so much for helping my girl feel better today! We will most definitely be making Anderson Lakes our primary vet clinic! Read Less

New to the area with three pets and, after trying out another vet, we have found our home at Anderson Lakes. They always make time to see us if I am concerned about something. Staff members are friendly and understanding. The exams are thorough and the Veterinarians take the time to listen. I have seen each of the Vets here and have been thoroughly impressed with each one of them. Very highly recommend Anderson Lakes! Read Less

Dr Z. Was phenomenal! I am a little bit overbearing of my 12 week old puppy (always trying to be the perfect fur-mom) and even though I had a ton of questions and concerns she answered every one of them and a million more things I had on my mind but didn't mention. I took my puppy here because of an allergic reaction the 48 hours before that was getting worse. Prior to this she has started going to another vet that came to me recommended by 16 different people. The other vet was 30 minutes late and rushed me through everything. I had maybe 10 minutes with them. Dr Z. sat with my puppy and I for at least 40 minutes. She was so supportive of my efforts and encouraging to me. She took the time to get to know me and my puppy, my wants and needs for her growth and development and my plans for the future. I felt competely in charge of my dog's health, guided gently by an amazing vet. I can't say enough wonderful things. We've found our new vet for life!Read Less

I tried two other Eden Prairie veterinary clinics before landing at Anderson Lakes. The staff and doctors here are wonderful with both animals and people. They proactively check up to see how things are going with new meds or health issues and are always available to discuss concerns. It's a happy, welcoming place that doesn't feel clinical. My dogs actually get excited for their visits to see "Dr. Ginger" and the fun, friendly vet techs!Read Less

I've been taking my cats here for over 1 year now. My cats hate leaving home to go to the vet; but love it once they're at the vet. The Dr's are so thorough and caring. We're all happy that we chose Anderson Lakes. Thanks to Judy for the referral.Read Less

My cats love it when they see that they are at the vet.  The staff and Dr Z and Dr Bey are the best.  Everyone is so caring for your pets and very thorough in taking care of them.  I don't trust my cats with may people and everyone here is on the very short list.  My male cat doesn't trust many people other than me.  He love everyone at Anderson Lakes! Read Less

I love bringing Piper here. I've never seen her so calm and happy at the vet. They spoil her rotten with gobs of peanut butter and treats. They are very gentle, which I love. Dr. Z and Dr. Bey are top notch! It's nice to find a place that I trust! Read Less

I can't say enough about the excellent care we have received from the entire staff for our Golden Retriever of 13 years as well as our new Bernese Mountain pup. They treat my dogs like as if they are their own. I recently moved from Eden Prairie to a nearby suburb and tried a vet nearby when we got our new pup. I was unhappy with the care our pup received at the new vet. I decided it was very much worth the longer drive to go back to Anderson Lakes to get the top notch care I've gotten used to. Thanks so much to the entire staff who clearly love what they do! You all make a big difference. Read Less

BEST VET EVER! All of the staff members are friendly and truly care for the well being of the animals in their care. I felt listened to and all my pets needs were taken care of. If you are looking for the best medical care for your pet, clean comfortable facility and top notch staff Anderson Lakes is the vet to go to.Read Less

I have been bringing my dog Louis here since I moved to Minneapolis and I would never dream of taking him anywhere else. They are so patient, kind and really get to love and know your pet. I would recommend them to anyone and everyone! Read Less

We have been taking our dog to Anderson Lakes since we moved to Eden Prairie in 2011. We originally chose ALAH for the proximity to our home, and I'm so glad we did. The vets and vet techs take such good care of our dog and their caring, warm personalities are appreciated. They are responsive to concerns and needs and I feel charge a fair price for the services they provide. Our dog has been in for illness, regular checkups, and teeth cleaning, and I always feel taken care of (I think my dog would agree!) Their office is clean, welcoming, and the hours are just right. I am happy to support such a great local business and would recommend ALAH to anyone. Read Less

When I first came to Anderson Lakes there was no way I could cut my dogs nails after my previous vet had cut their nails in an unexceptable way. Which left my dogs scared and almost impossible to handle when doing their nails. Now since the staff and doctors have worked with my dogs having their nails done is no big deal. My dogs go into the clinic happy and leave stress free. Which is saying a lot! Thank you so much for the time and patience you took to get my dogs back on track and not scared to go to the pet doc. I have never had a better team of doctors and staff. I really appreciate the extra time you take to make my dogs feel comfortable and happy. Read Less

After moving away from another state and vet I loved, I feel lucky that we found Dr. Zieman (Dr. Ginger as my dog knows her; yes, she actually recognizes the name and is excited to go to the vet!).From the front desk, to the techs, to the vets, Anderson Lakes is very caring and personal in their interactions with pets & pet parents. Scout thinks that the vet is where she gets treats rather than treatments!They also go out of their way in an emergency. When Scout had a scary reaction to the topical Frontguard flea & tick treatment that gave her a severe rash & infection on half of her body, Dr. Zieman was patient & thorough in her examination and worked with the emergency vet when Scout had to be hospitalized to deal with the infection and bring down a deathly high fever. Dr. Zieman called us after hours & on a Sunday to check in. Although it took awhile to pinpoint the cause-- we thought it was related to a bad groom--we were thankful for her attentiveness.  Since, she found & now stocks an oral flea & tick treatment that has solved the problem. They are a bit pricy, I agree that maintenance like nail trimmings & gland expression should be lower (minus one star there, but I didn't doc it in the rating because everything else is so top notch), but knowing that my dog is in good hands is worth it to us.My only tip is, if you're allergic to cats--I am--be sure to take some medicine before you go. They have an in-house cat mascot. Read Less

Dr. Z and staff have been a part of our lives since we moved her 5 years ago. We have 2 dogs and a cat who they take very good care of. Not only that but interact with my 11 year old daughter who loves animals and respect her as her cat's "mom". Dr.Z always lets her listen to the cat's heart and encourages her in her love of animals. Great medical care and superb loving staff. Read Less

We have been with ALAH for over 18 years. I have known Dr. Zieman since she came to the clinic as a kennel attendant and have been with her throughout her career. First as a wonderful CVT and as she completed vet school at the UofM, and now as owner of the clinic. She along with the entire staff and other Drs. have taken EXCELLENT care all our furkids, through good times and bad. We currently work with a rescue and we take our fosters to them also. They are happy to work with us to make it as affordable as possible for the rescue with a discount to help care for rescued dogs. Having known Ginger as long as we have she is not only our veterinarian, but a friend. And the staff at ALAH are considered family. I know that ALAH many not be the cheapest vet in town, but I KNOW they are the most caring and through. And when it come to our four legged family members, I'm not looking for cheap, just the best, and that is Anderson Lakes Animal Hospital.Read Less

Very clean facility. Kind staff, they were great with my cat. Told my what all my treatment options were, never being forceful about anything. They seem to be very honest and genuinely care for the well being of my cat. Dusty the kitty says the ladies there were very nice, smelled great, offered treats and even better gave lots of cuddles, complements and pets. Read Less

These people seem friendly enough, but you better have a lot of kids at home, because you might have to hand over your first-born. Overpriced! Our dog has to have his, ahem, "rear end" glands "taken care of" now and then (I like using quotes whenever I feel squeamish, and the gland topic grosses me out). This procedure is very simple and can be done by a vet tech...it doesn't even require the vet's presence (heck, a good groomer will do it as part of the grooming service), and we've had vets in other states that have let us see a tech and be out the door in under 20-bucks. But Anderson charged us the full 90-some-dollar office fee to simply walk in the door, PLUS the $30 or so for the gland drainage, all because it was our first visit and they require the dog be checked out to establish us as clients (why??!). Okay, fine, we were desperate, so we paid it. $130 something for a minor grooming procedure...ridiculous. Then, just over a year later, I called to have "the glands" "drained" again, and they told me they would need to charge me ANOTHER full 90-something office fee, plus the 30-something gland fee. I asked why, since now we're established clients and simply need a tech visit, but they replied, "It's been over a year, so now we have to have a mandatory vet check before the glands can be drained." WHAT?! RIDICULOUS. We made an appointment at a cheaper place that is doing it for $25 plus a $45 first-time fee (again, to establish us -- what is with vets milking people out of their hard-earned money by claiming a first visit is so much harder than subsequent visits??!)...then it will be only the $25 after that. So thank you, Anderson, but no thank you. Read Less

Unbelievably impressed!!!!!! Dr. Bey is outstanding. You can just see her passion for animals, especially cats. Which from my experience is hard to find a passion for cats in the vet business. At least in Eden Prairie. Dr. Bey thoroughly answers every question I have and always Is explaining every cost and reason for anything she does. I honestly could not be happier. Very pleased I found this vet and would never take my pets anywhere else! Read Less

We've been so impressed with this clinic and Dr. Zieman is amazing!!!  I've been taking my 2 chihuahuas here for the past couple years and have always had a great experience. Dr. Zieman does so well with my one chihuahua, he has bad anxiety and hates the vet. Her technique really works for him and makes things less stressful for both owner and dog. She's the only vet I've seen that really takes the time with you and makes sure all your questions are answered. We've also seen Dr. Toogood in Dr. Ziemans absents he seems fabulous also! Read Less

Wow! Great care, great information. I just felt so utterly taken care of! Phenomenal staff - so caring and relatable. They did an unbelievable job with my pitbull. No hesitation, just positive affection. They let him show them the great dog he is! Read Less

I feel like I've been taken to the cleaners. We have 2 kittens that I brought here for immunizations and check ups.  One of the kitties developed a sever case of diarrhea.  They put her through multiple tests, perscribed one antibiotic after another, followed by a probiotic, followed by some really harsh medicine they recommend for cows.  Nothing worked. I spent close to $2000. My kitty was in pain and started to urinate/deficate around the house. Dr. Ingrid Bey told me that what I spent so far was "a drop in the bucket" compared to what I would spend if we chose to further pursue testing/medicine. I was sure I was going to have to put her down. I decided to take her to my home town vet in Fergus Falls.  The vet there took one look at all the tests, drugs... And then decided to test her for tapeworm.  The test was positive and she was given an anti worming medicine. It was an easy diagnosis that shouldn't have been missed. The total from the Fergus Falls vet:  $45. My cat has been fine since.  I do not recommend this vet! Read Less

I've been taking my cats to Anderson Lakes for nearly 20 years. The care they receive from the vets and the techs is outstanding. I wouldn't think of taking my pets anywhere else, they already see the best! Read Less

This is my local Vet, and I can't say enough good things.I've been going here with my dog since the day we brought her home from the breeder.  I couldn't be more happy to have this facility such a short distance to my house.  The staff is all extremely friendly, and always happy and excited to see my pup.  My vet has specifically given me very helpful information, and is always concerned and caring for my dog.  She did direct me to the University of Minnesota for more advanced care(specific surgery) that she could not perform, but for the most part this is a full service clinic.  They did perform the spaying of my dog which went very well.  The prices are fair, they do a very good job of keeping costs down and letting me know when something is getting expensive, before they just charge me for it.  If you are looking for an honest, knowledgeable, and caring local vet, this is the place!Update: It has been THREE years since I first reviewed this clinic. I stopped back just to say how much I love them! I wish I could find a human doctor I love as much as Dr. Zieman! Read Less