Otter Lake Animal Care Center
Hugo, Minnesota
Reviews
Marla
30 Aug 2022
REPORT
I called about a stray cat on my farm that I wanted to get fixed and do shots and can’t get pricing and then have to bring cat into clinic for them to take a look at I am trying to rescue this cat and...
I called about a stray cat on my farm that I wanted to get fixed and do shots and can’t get pricing and then have to bring cat into clinic for them to take a look at I am trying to rescue this cat and also the clinic’s that I called are also only worried about money they can take a cat in and fix them and give them shots and do everything that day it’s not easy when you try and save a animal and vet also needs to want them to come to clinic for more money why can’t they just take care of them so they don’t end up dead
Heidi Olson
6 May 2018
REPORT
They are always warm and gentle with my dogs. I feel like I'm a valued customer and i don't feel like they try to push any unwanted services. They offer great care at an affordable price
Deb Thompson
7 Mar 2018
REPORT
Had a great experience. He did a wonderful job on my great Danes ACL surgery. All the people are very friendly and helpful with all my concerns and questions.
Cynthia Fletcher-Dustin
17 Feb 2018
REPORT
Great care, reasonable pricing, great staff, caring people! I trust them with my pets. Had my little Xena girl in and the care was excellent!
Madi Letourneau
3 Feb 2018
REPORT
For a small vet they are okay but everyone seemed in over their heads not exactly what i was looking for
Gun Runners, LLC. Certified Cerakote Applicator
19 Jan 2018
REPORT
Our bulldogs, Jack & Beau, get the best care here!
Karen Rae Miller
8 Dec 2017
REPORT
Dr Scanlon and staff are always welcoming and accommodating, sympathetic and supportive. I recently had to euthenize my beloved puppy and the entire process was treated with respect, care and compas...
Dr Scanlon and staff are always welcoming and accommodating, sympathetic and supportive. I recently had to euthenize my beloved puppy and the entire process was treated with respect, care and compassion. It made a horrible, horrible day a bit less horrible because I knew their hearts were hurting for us too.
Josiah N.
22 Jun 2017
REPORT
Dr. Scanlan and his staff have been our go to veterinarian for years. They care for our personal dogs as well as client dogs if/when they need vet attention while im training at our Academy. The staff...
Dr. Scanlan and his staff have been our go to veterinarian for years. They care for our personal dogs as well as client dogs if/when they need vet attention while im training at our Academy. The staff have always been knowledgeable, helpful, accommodating, and easy to work with. I could not be happier with their clinic and feel fortunate to have had such great service over the years.
Jessica W.
7 May 2017
REPORT
Thank you Otter lake animal hospital for consoling me at one of the hardest times I've experienced. When my baby Dexter had to be put down they were so helpful and understanding I couldn't have done i...
Thank you Otter lake animal hospital for consoling me at one of the hardest times I've experienced. When my baby Dexter had to be put down they were so helpful and understanding I couldn't have done it alone. I'm grateful for everything!
M J.
11 Apr 2017
REPORT
My dog started choking and couldn't throw anything up. Her tongue and mouth starting turning blue so I rushed her to the closest get to my house: otter lake animal care center (less than 5 min). As we...
My dog started choking and couldn't throw anything up. Her tongue and mouth starting turning blue so I rushed her to the closest get to my house: otter lake animal care center (less than 5 min). As we were driving, she started breathing and color started returning to her mouth. It was 6:01. (Vet closes at 6:00). An employee was taking out trash in the parking lot, we asked if there was still a vet there. She said yes, we explained our situation and she offered to ask him if he could check her out. After several minutes, she came back out with a post it of a vets phone number that was 25 minutes away because "HE DOESNT HAVE THE STAFF TO DO AN X-RAY." Staff?? Not equipment. So this vet simply did not want to take 5 minutes to just listen to my dog's breathing because it was one minute past their hours of operation.The vet also suggested we "google it." Aside from the fact that neither of us had our phones because we left in such a rush, who has the time to google when someone is choking? This vet sounds like a piece of crap and I would never allow him to treat my pets because he clearly doesn't have empathy or conscience. Take your pets elsewhere. We love our current vet and that's why we drive a little extra distance to get great care. That is not here.
Jesse Niemand
8 Jan 2017
REPORT
We bring our dog here for boarding, they have the best rates and the Sunday pickup time of 4-6 is the most reasonable of other options in the area.
Nancy Countryman
18 Sep 2016
REPORT
I have been taking my dogs to Dr Scanlon for many years. Wouldn't go anywhere else!!
paula primeau
5 Aug 2016
REPORT
Thought they were great. Sent a huge bouquet of flowers after they told us we had to put our dog down. They said they felt so bad because we were like family and there was no charge. 4 months later th...
Thought they were great. Sent a huge bouquet of flowers after they told us we had to put our dog down. They said they felt so bad because we were like family and there was no charge. 4 months later they sent us a bill w a finance charge with no prior bill. We would've paid instantly but we were told that because our daughter worked there they wanted to do this for us. We paid for all our 3 kitties shots and declawing etc. Very rude. Now I'm questioning if our dog really needed to be put down:( I found out from other customers what they do to some of the animals in the back if they don't cooperate. Please stay away.
Paula P.
4 Aug 2016
REPORT
Horrible!!!! Mischarges, treated my dog bad. Very rude and unprofessional. I believe they made me put dog down when it wasn't necessary. Went in for dental work and told me I should put him down:( aft...
Horrible!!!! Mischarges, treated my dog bad. Very rude and unprofessional. I believe they made me put dog down when it wasn't necessary. Went in for dental work and told me I should put him down:( after talking to other unhappy people I realize I made the worst mistake ever. Went to another bet and they had also seen my dog and said they were 100% wrong. Stay away
Janice Hellzen
5 Jul 2016
REPORT
Our dog ingested some ibuprofen a few weeks back and Dr Scanlon and staff helped him recover from a very scary situation. We also board our dog there when out of town and we can't imagine taking him a...
Our dog ingested some ibuprofen a few weeks back and Dr Scanlon and staff helped him recover from a very scary situation. We also board our dog there when out of town and we can't imagine taking him anywhere else!
Davin Mickelson
13 May 2016
REPORT
Great vet servicss, reasonable prices, caring folks working there. Very pleased with them. They handled my big "independent" Chesapeake Bay Retrievers with ease for my vet, grooming, and kenneling ...
Great vet servicss, reasonable prices, caring folks working there. Very pleased with them. They handled my big "independent" Chesapeake Bay Retrievers with ease for my vet, grooming, and kenneling needs.
Nick B.
29 Feb 2016
REPORT
Top notch care for your pet! My dog has gotten better every time a visit has been made! Conveniently located off of 35 E in Hugo Minnesota!
Anne Simonson
29 Oct 2015
REPORT
Groomers do a great job with our Goldendoodle and our Shipoo - easy to get appointments as well
Danielle Stadler
15 Jul 2015
REPORT
Can't imagine taking my dogs to any other place. They take the best care of your pets. Mollie is wonderful and always there to help. Dr Scanlon knows his stuff and always has answers to my questions. ...
Can't imagine taking my dogs to any other place. They take the best care of your pets. Mollie is wonderful and always there to help. Dr Scanlon knows his stuff and always has answers to my questions. So glad I changed to them!
Patricia Moor
15 Jun 2015
REPORT
Dr. Scanlon and staff are the very best in this area! They have professionally cared for all of our pets.
Kristina Nelson
7 Dec 2014
REPORT
Such a great place to bring your 4 legged family! Marika and Earl are amazing groomers that will treat you dog like he/she was their own! Great experience!!!
Maria Castillo Sandstrom
6 Nov 2014
REPORT
I get to spend my life with 3 Boxers and a Maine Coon Cat. And I wouldn't entrust anyone but Dr. Scanlon for the care of my babies!!
Chris Cloutier
9 Jun 2014
REPORT
Love these people! They care for my dog based on the relationship with MN Boxer Rescue. They are loving, attentive and are always available to answer my questions! Not even close to my house, but so w...
Love these people! They care for my dog based on the relationship with MN Boxer Rescue. They are loving, attentive and are always available to answer my questions! Not even close to my house, but so worth the trip!
cynthia.stokvis
15 Apr 2013
REPORT
Book an Appointment
Online booking unavailable
Please call
(651) 426-8871
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Otter Lake Animal Care Center
Hugo, Minnesota
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Marla
30 Aug 2022
I called about a stray cat on my farm that I wanted to get fixed and do shots and can’t get pricing and then have to bring cat into clinic for them to take a look at I am trying to rescue this cat and...
I called about a stray cat on my farm that I wanted to get fixed and do shots and can’t get pricing and then have to bring cat into clinic for them to take a look at I am trying to rescue this cat and also the clinic’s that I called are also only worried about money they can take a cat in and fix them and give them shots and do everything that day it’s not easy when you try and save a animal and vet also needs to want them to come to clinic for more money why can’t they just take care of them so they don’t end up dead
Heidi Olson
6 May 2018
They are always warm and gentle with my dogs. I feel like I'm a valued customer and i don't feel like they try to push any unwanted services. They offer great care at an affordable price
Deb Thompson
7 Mar 2018
Had a great experience. He did a wonderful job on my great Danes ACL surgery. All the people are very friendly and helpful with all my concerns and questions.
Cynthia Fletcher-Dustin
17 Feb 2018
Great care, reasonable pricing, great staff, caring people! I trust them with my pets. Had my little Xena girl in and the care was excellent!
Madi Letourneau
3 Feb 2018
For a small vet they are okay but everyone seemed in over their heads not exactly what i was looking for
Gun Runners, LLC. Certified Cerakote Applicator
19 Jan 2018
Our bulldogs, Jack & Beau, get the best care here!
Karen Rae Miller
8 Dec 2017
Dr Scanlon and staff are always welcoming and accommodating, sympathetic and supportive. I recently had to euthenize my beloved puppy and the entire process was treated with respect, care and compas...
Dr Scanlon and staff are always welcoming and accommodating, sympathetic and supportive. I recently had to euthenize my beloved puppy and the entire process was treated with respect, care and compassion. It made a horrible, horrible day a bit less horrible because I knew their hearts were hurting for us too.
Josiah N.
22 Jun 2017
Dr. Scanlan and his staff have been our go to veterinarian for years. They care for our personal dogs as well as client dogs if/when they need vet attention while im training at our Academy. The staff...
Dr. Scanlan and his staff have been our go to veterinarian for years. They care for our personal dogs as well as client dogs if/when they need vet attention while im training at our Academy. The staff have always been knowledgeable, helpful, accommodating, and easy to work with. I could not be happier with their clinic and feel fortunate to have had such great service over the years.
Jessica W.
7 May 2017
Thank you Otter lake animal hospital for consoling me at one of the hardest times I've experienced. When my baby Dexter had to be put down they were so helpful and understanding I couldn't have done i...
Thank you Otter lake animal hospital for consoling me at one of the hardest times I've experienced. When my baby Dexter had to be put down they were so helpful and understanding I couldn't have done it alone. I'm grateful for everything!
M J.
11 Apr 2017
My dog started choking and couldn't throw anything up. Her tongue and mouth starting turning blue so I rushed her to the closest get to my house: otter lake animal care center (less than 5 min). As we...
My dog started choking and couldn't throw anything up. Her tongue and mouth starting turning blue so I rushed her to the closest get to my house: otter lake animal care center (less than 5 min). As we were driving, she started breathing and color started returning to her mouth. It was 6:01. (Vet closes at 6:00). An employee was taking out trash in the parking lot, we asked if there was still a vet there. She said yes, we explained our situation and she offered to ask him if he could check her out. After several minutes, she came back out with a post it of a vets phone number that was 25 minutes away because "HE DOESNT HAVE THE STAFF TO DO AN X-RAY." Staff?? Not equipment. So this vet simply did not want to take 5 minutes to just listen to my dog's breathing because it was one minute past their hours of operation.The vet also suggested we "google it." Aside from the fact that neither of us had our phones because we left in such a rush, who has the time to google when someone is choking? This vet sounds like a piece of crap and I would never allow him to treat my pets because he clearly doesn't have empathy or conscience. Take your pets elsewhere. We love our current vet and that's why we drive a little extra distance to get great care. That is not here.
Jesse Niemand
8 Jan 2017
We bring our dog here for boarding, they have the best rates and the Sunday pickup time of 4-6 is the most reasonable of other options in the area.
Nancy Countryman
18 Sep 2016
I have been taking my dogs to Dr Scanlon for many years. Wouldn't go anywhere else!!
paula primeau
5 Aug 2016
Thought they were great. Sent a huge bouquet of flowers after they told us we had to put our dog down. They said they felt so bad because we were like family and there was no charge. 4 months later th...
Thought they were great. Sent a huge bouquet of flowers after they told us we had to put our dog down. They said they felt so bad because we were like family and there was no charge. 4 months later they sent us a bill w a finance charge with no prior bill. We would've paid instantly but we were told that because our daughter worked there they wanted to do this for us. We paid for all our 3 kitties shots and declawing etc. Very rude. Now I'm questioning if our dog really needed to be put down:( I found out from other customers what they do to some of the animals in the back if they don't cooperate. Please stay away.
Paula P.
4 Aug 2016
Horrible!!!! Mischarges, treated my dog bad. Very rude and unprofessional. I believe they made me put dog down when it wasn't necessary. Went in for dental work and told me I should put him down:( aft...
Horrible!!!! Mischarges, treated my dog bad. Very rude and unprofessional. I believe they made me put dog down when it wasn't necessary. Went in for dental work and told me I should put him down:( after talking to other unhappy people I realize I made the worst mistake ever. Went to another bet and they had also seen my dog and said they were 100% wrong. Stay away
Janice Hellzen
5 Jul 2016
Our dog ingested some ibuprofen a few weeks back and Dr Scanlon and staff helped him recover from a very scary situation. We also board our dog there when out of town and we can't imagine taking him a...
Our dog ingested some ibuprofen a few weeks back and Dr Scanlon and staff helped him recover from a very scary situation. We also board our dog there when out of town and we can't imagine taking him anywhere else!
Davin Mickelson
13 May 2016
Great vet servicss, reasonable prices, caring folks working there. Very pleased with them. They handled my big "independent" Chesapeake Bay Retrievers with ease for my vet, grooming, and kenneling ...
Great vet servicss, reasonable prices, caring folks working there. Very pleased with them. They handled my big "independent" Chesapeake Bay Retrievers with ease for my vet, grooming, and kenneling needs.
Nick B.
29 Feb 2016
Top notch care for your pet! My dog has gotten better every time a visit has been made! Conveniently located off of 35 E in Hugo Minnesota!
Anne Simonson
29 Oct 2015
Groomers do a great job with our Goldendoodle and our Shipoo - easy to get appointments as well
Danielle Stadler
15 Jul 2015
Can't imagine taking my dogs to any other place. They take the best care of your pets. Mollie is wonderful and always there to help. Dr Scanlon knows his stuff and always has answers to my questions. ...
Can't imagine taking my dogs to any other place. They take the best care of your pets. Mollie is wonderful and always there to help. Dr Scanlon knows his stuff and always has answers to my questions. So glad I changed to them!
Patricia Moor
15 Jun 2015
Dr. Scanlon and staff are the very best in this area! They have professionally cared for all of our pets.
Kristina Nelson
7 Dec 2014
Such a great place to bring your 4 legged family! Marika and Earl are amazing groomers that will treat you dog like he/she was their own! Great experience!!!
Maria Castillo Sandstrom
6 Nov 2014
I get to spend my life with 3 Boxers and a Maine Coon Cat. And I wouldn't entrust anyone but Dr. Scanlon for the care of my babies!!
Chris Cloutier
9 Jun 2014
Love these people! They care for my dog based on the relationship with MN Boxer Rescue. They are loving, attentive and are always available to answer my questions! Not even close to my house, but so w...
Love these people! They care for my dog based on the relationship with MN Boxer Rescue. They are loving, attentive and are always available to answer my questions! Not even close to my house, but so worth the trip!
cynthia.stokvis
15 Apr 2013
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