Otter Lake Animal Care Center
Hugo, Minnesota
General Info
Otter Lake Animal Care Center located in Hugo collaborates with pet families throughout Minnesota to develop clinical approaches that consider household schedules and time constraints along with attention span limits. Staff members commence each visit by examining pacing patterns alongside vocal expressions and physical stances while monitoring eye movements to determine their interaction strategy. Examination procedures encompass assessments of body water content alongside inspections of fur condition and oral health while evaluating core muscle power together with limb movement and balance stability. Through structured conversation owner observations record recent social behavior appetite variance noise sensitivity and sleep disruption as key variables. Otter Lake Animal Care Center delivers comprehensive services including diagnostics and preventive screenings alongside dental work minor procedures post-op support and chronic condition tracking. The number of household pets along with caregiver availability and the necessity for emotional recovery after difficult visits determine staging adjustments. Families find it easier to perform at-home follow-ups when provided with detailed instructions and visual diagrams that reduce potential misunderstandings. Schedules are fluid. Pet owners should adjust their plans based on the animal's adjustment progress without fixed schedules. The implementation of optional check-ins together with asynchronous updates serves to maintain healthcare progress while alleviating unnecessary stress. Support consists of printed summaries communication tiering and pain behavior maps to determine subsequent actions. Otter Lake Animal Care Center delivers veterinary services across Minnesota including Hugo that align with household capabilities while respecting both animal cues and caregiver circumstances in every interaction.
Services
Boarding
Surgery
Vaccinations
Reviews
Marla
30 Aug 2022
REPORT
I called about a stray cat on my farm that I wanted to get fixed and do shots and can’t get pricing and then have to bring cat into clinic for them to take a look at I am trying to rescue this cat and...
I called about a stray cat on my farm that I wanted to get fixed and do shots and can’t get pricing and then have to bring cat into clinic for them to take a look at I am trying to rescue this cat and also the clinic’s that I called are also only worried about money they can take a cat in and fix them and give them shots and do everything that day it’s not easy when you try and save a animal and vet also needs to want them to come to clinic for more money why can’t they just take care of them so they don’t end up dead
Heidi Olson
6 May 2018
REPORT
They are always warm and gentle with my dogs. I feel like I'm a valued customer and i don't feel like they try to push any unwanted services. They offer great care at an affordable price
Deb Thompson
7 Mar 2018
REPORT
Had a great experience. He did a wonderful job on my great Danes ACL surgery. All the people are very friendly and helpful with all my concerns and questions.
Cynthia Fletcher-Dustin
17 Feb 2018
REPORT
Great care, reasonable pricing, great staff, caring people! I trust them with my pets. Had my little Xena girl in and the care was excellent!
Madi Letourneau
3 Feb 2018
REPORT
For a small vet they are okay but everyone seemed in over their heads not exactly what i was looking for
Gun Runners, LLC. Certified Cerakote Applicator
19 Jan 2018
REPORT
Our bulldogs, Jack & Beau, get the best care here!
Karen Rae Miller
8 Dec 2017
REPORT
Dr Scanlon and staff are always welcoming and accommodating, sympathetic and supportive. I recently had to euthenize my beloved puppy and the entire process was treated with respect, care and compas...
Dr Scanlon and staff are always welcoming and accommodating, sympathetic and supportive. I recently had to euthenize my beloved puppy and the entire process was treated with respect, care and compassion. It made a horrible, horrible day a bit less horrible because I knew their hearts were hurting for us too.
Josiah N.
22 Jun 2017
REPORT
Dr. Scanlan and his staff have been our go to veterinarian for years. They care for our personal dogs as well as client dogs if/when they need vet attention while im training at our Academy. The staff...
Dr. Scanlan and his staff have been our go to veterinarian for years. They care for our personal dogs as well as client dogs if/when they need vet attention while im training at our Academy. The staff have always been knowledgeable, helpful, accommodating, and easy to work with. I could not be happier with their clinic and feel fortunate to have had such great service over the years.
Jessica W.
7 May 2017
REPORT
Thank you Otter lake animal hospital for consoling me at one of the hardest times I've experienced. When my baby Dexter had to be put down they were so helpful and understanding I couldn't have done i...
Thank you Otter lake animal hospital for consoling me at one of the hardest times I've experienced. When my baby Dexter had to be put down they were so helpful and understanding I couldn't have done it alone. I'm grateful for everything!
M J.
11 Apr 2017
REPORT
My dog started choking and couldn't throw anything up. Her tongue and mouth starting turning blue so I rushed her to the closest get to my house: otter lake animal care center (less than 5 min). As we...
My dog started choking and couldn't throw anything up. Her tongue and mouth starting turning blue so I rushed her to the closest get to my house: otter lake animal care center (less than 5 min). As we were driving, she started breathing and color started returning to her mouth. It was 6:01. (Vet closes at 6:00). An employee was taking out trash in the parking lot, we asked if there was still a vet there. She said yes, we explained our situation and she offered to ask him if he could check her out. After several minutes, she came back out with a post it of a vets phone number that was 25 minutes away because "HE DOESNT HAVE THE STAFF TO DO AN X-RAY." Staff?? Not equipment. So this vet simply did not want to take 5 minutes to just listen to my dog's breathing because it was one minute past their hours of operation.The vet also suggested we "google it." Aside from the fact that neither of us had our phones because we left in such a rush, who has the time to google when someone is choking? This vet sounds like a piece of crap and I would never allow him to treat my pets because he clearly doesn't have empathy or conscience. Take your pets elsewhere. We love our current vet and that's why we drive a little extra distance to get great care. That is not here.
Jesse Niemand
8 Jan 2017
REPORT
We bring our dog here for boarding, they have the best rates and the Sunday pickup time of 4-6 is the most reasonable of other options in the area.
Nancy Countryman
18 Sep 2016
REPORT
I have been taking my dogs to Dr Scanlon for many years. Wouldn't go anywhere else!!
paula primeau
5 Aug 2016
REPORT
Thought they were great. Sent a huge bouquet of flowers after they told us we had to put our dog down. They said they felt so bad because we were like family and there was no charge. 4 months later th...
Thought they were great. Sent a huge bouquet of flowers after they told us we had to put our dog down. They said they felt so bad because we were like family and there was no charge. 4 months later they sent us a bill w a finance charge with no prior bill. We would've paid instantly but we were told that because our daughter worked there they wanted to do this for us. We paid for all our 3 kitties shots and declawing etc. Very rude. Now I'm questioning if our dog really needed to be put down:( I found out from other customers what they do to some of the animals in the back if they don't cooperate. Please stay away.
Paula P.
4 Aug 2016
REPORT
Horrible!!!! Mischarges, treated my dog bad. Very rude and unprofessional. I believe they made me put dog down when it wasn't necessary. Went in for dental work and told me I should put him down:( aft...
Horrible!!!! Mischarges, treated my dog bad. Very rude and unprofessional. I believe they made me put dog down when it wasn't necessary. Went in for dental work and told me I should put him down:( after talking to other unhappy people I realize I made the worst mistake ever. Went to another bet and they had also seen my dog and said they were 100% wrong. Stay away
Janice Hellzen
5 Jul 2016
REPORT
Our dog ingested some ibuprofen a few weeks back and Dr Scanlon and staff helped him recover from a very scary situation. We also board our dog there when out of town and we can't imagine taking him a...
Our dog ingested some ibuprofen a few weeks back and Dr Scanlon and staff helped him recover from a very scary situation. We also board our dog there when out of town and we can't imagine taking him anywhere else!
Davin Mickelson
13 May 2016
REPORT
Great vet servicss, reasonable prices, caring folks working there. Very pleased with them. They handled my big "independent" Chesapeake Bay Retrievers with ease for my vet, grooming, and kenneling ...
Great vet servicss, reasonable prices, caring folks working there. Very pleased with them. They handled my big "independent" Chesapeake Bay Retrievers with ease for my vet, grooming, and kenneling needs.
Nick B.
29 Feb 2016
REPORT
Top notch care for your pet! My dog has gotten better every time a visit has been made! Conveniently located off of 35 E in Hugo Minnesota!
Anne Simonson
29 Oct 2015
REPORT
Groomers do a great job with our Goldendoodle and our Shipoo - easy to get appointments as well
Danielle Stadler
15 Jul 2015
REPORT
Can't imagine taking my dogs to any other place. They take the best care of your pets. Mollie is wonderful and always there to help. Dr Scanlon knows his stuff and always has answers to my questions. ...
Can't imagine taking my dogs to any other place. They take the best care of your pets. Mollie is wonderful and always there to help. Dr Scanlon knows his stuff and always has answers to my questions. So glad I changed to them!
Patricia Moor
15 Jun 2015
REPORT
Dr. Scanlon and staff are the very best in this area! They have professionally cared for all of our pets.
Kristina Nelson
7 Dec 2014
REPORT
Such a great place to bring your 4 legged family! Marika and Earl are amazing groomers that will treat you dog like he/she was their own! Great experience!!!
Maria Castillo Sandstrom
6 Nov 2014
REPORT
I get to spend my life with 3 Boxers and a Maine Coon Cat. And I wouldn't entrust anyone but Dr. Scanlon for the care of my babies!!
Chris Cloutier
9 Jun 2014
REPORT
Love these people! They care for my dog based on the relationship with MN Boxer Rescue. They are loving, attentive and are always available to answer my questions! Not even close to my house, but so w...
Love these people! They care for my dog based on the relationship with MN Boxer Rescue. They are loving, attentive and are always available to answer my questions! Not even close to my house, but so worth the trip!
cynthia.stokvis
15 Apr 2013
REPORT
Book an Appointment
FAQs
Where is Otter Lake Animal Care Center located?
Otter Lake Animal Care Center is located at 6848 Otter Lake Rd, NULL, Hugo,NULL 55038. It's easily accessible to pet owners in the Hugo area and surrounding communities.
What time does Otter Lake Animal Care Center open and close each day?
Otter Lake Animal Care Center is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 12:00 PM. On Sundays, it's open 00:00 AM to 16:00 PM.
Is Otter Lake Animal Care Center open on Saturdays?
Yes, Otter Lake Animal Care Center is open on Saturdays. Their Saturday hours are 08:00AM to 12:00 PM.
How can I book an appointment at Otter Lake Animal Care Center?
You can book an appointment online with Otter Lake Animal Care Center via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Otter Lake Animal Care Center offer?
Otter Lake Animal Care Center in Hugo offers a range of veterinary services, including Boarding, Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Otter Lake Animal Care Center offer vaccinations for pets?
Yes, Otter Lake Animal Care Center provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Hugo clinic.
Does Otter Lake Animal Care Center provide boarding or kennel services?
Yes, Otter Lake Animal Care Center has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Otter Lake Animal Care Center?
Otter Lake Animal Care Center provides spaying and neutering services for pets. Their veterinary team in Hugo has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:00AM-12:00PM
Sunday
Sun
00:00AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Otter Lake Animal Care Center
Hugo, Minnesota
General Info
Otter Lake Animal Care Center located in Hugo collaborates with pet families throughout Minnesota to develop clinical approaches that consider household schedules and time constraints along with attention span limits. Staff members commence each visit by examining pacing patterns alongside vocal expressions and physical stances while monitoring eye movements to determine their interaction strategy. Examination procedures encompass assessments of body water content alongside inspections of fur condition and oral health while evaluating core muscle power together with limb movement and balance stability. Through structured conversation owner observations record recent social behavior appetite variance noise sensitivity and sleep disruption as key variables. Otter Lake Animal Care Center delivers comprehensive services including diagnostics and preventive screenings alongside dental work minor procedures post-op support and chronic condition tracking. The number of household pets along with caregiver availability and the necessity for emotional recovery after difficult visits determine staging adjustments. Families find it easier to perform at-home follow-ups when provided with detailed instructions and visual diagrams that reduce potential misunderstandings. Schedules are fluid. Pet owners should adjust their plans based on the animal's adjustment progress without fixed schedules. The implementation of optional check-ins together with asynchronous updates serves to maintain healthcare progress while alleviating unnecessary stress. Support consists of printed summaries communication tiering and pain behavior maps to determine subsequent actions. Otter Lake Animal Care Center delivers veterinary services across Minnesota including Hugo that align with household capabilities while respecting both animal cues and caregiver circumstances in every interaction.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-12:00PM
Sunday
00:00AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Boarding
Surgery
Vaccinations
Reviews
Marla
30 Aug 2022
I called about a stray cat on my farm that I wanted to get fixed and do shots and can’t get pricing and then have to bring cat into clinic for them to take a look at I am trying to rescue this cat and...
I called about a stray cat on my farm that I wanted to get fixed and do shots and can’t get pricing and then have to bring cat into clinic for them to take a look at I am trying to rescue this cat and also the clinic’s that I called are also only worried about money they can take a cat in and fix them and give them shots and do everything that day it’s not easy when you try and save a animal and vet also needs to want them to come to clinic for more money why can’t they just take care of them so they don’t end up dead
Heidi Olson
6 May 2018
They are always warm and gentle with my dogs. I feel like I'm a valued customer and i don't feel like they try to push any unwanted services. They offer great care at an affordable price
Deb Thompson
7 Mar 2018
Had a great experience. He did a wonderful job on my great Danes ACL surgery. All the people are very friendly and helpful with all my concerns and questions.
Cynthia Fletcher-Dustin
17 Feb 2018
Great care, reasonable pricing, great staff, caring people! I trust them with my pets. Had my little Xena girl in and the care was excellent!
Madi Letourneau
3 Feb 2018
For a small vet they are okay but everyone seemed in over their heads not exactly what i was looking for
Gun Runners, LLC. Certified Cerakote Applicator
19 Jan 2018
Our bulldogs, Jack & Beau, get the best care here!
Karen Rae Miller
8 Dec 2017
Dr Scanlon and staff are always welcoming and accommodating, sympathetic and supportive. I recently had to euthenize my beloved puppy and the entire process was treated with respect, care and compas...
Dr Scanlon and staff are always welcoming and accommodating, sympathetic and supportive. I recently had to euthenize my beloved puppy and the entire process was treated with respect, care and compassion. It made a horrible, horrible day a bit less horrible because I knew their hearts were hurting for us too.
Josiah N.
22 Jun 2017
Dr. Scanlan and his staff have been our go to veterinarian for years. They care for our personal dogs as well as client dogs if/when they need vet attention while im training at our Academy. The staff...
Dr. Scanlan and his staff have been our go to veterinarian for years. They care for our personal dogs as well as client dogs if/when they need vet attention while im training at our Academy. The staff have always been knowledgeable, helpful, accommodating, and easy to work with. I could not be happier with their clinic and feel fortunate to have had such great service over the years.
Jessica W.
7 May 2017
Thank you Otter lake animal hospital for consoling me at one of the hardest times I've experienced. When my baby Dexter had to be put down they were so helpful and understanding I couldn't have done i...
Thank you Otter lake animal hospital for consoling me at one of the hardest times I've experienced. When my baby Dexter had to be put down they were so helpful and understanding I couldn't have done it alone. I'm grateful for everything!
M J.
11 Apr 2017
My dog started choking and couldn't throw anything up. Her tongue and mouth starting turning blue so I rushed her to the closest get to my house: otter lake animal care center (less than 5 min). As we...
My dog started choking and couldn't throw anything up. Her tongue and mouth starting turning blue so I rushed her to the closest get to my house: otter lake animal care center (less than 5 min). As we were driving, she started breathing and color started returning to her mouth. It was 6:01. (Vet closes at 6:00). An employee was taking out trash in the parking lot, we asked if there was still a vet there. She said yes, we explained our situation and she offered to ask him if he could check her out. After several minutes, she came back out with a post it of a vets phone number that was 25 minutes away because "HE DOESNT HAVE THE STAFF TO DO AN X-RAY." Staff?? Not equipment. So this vet simply did not want to take 5 minutes to just listen to my dog's breathing because it was one minute past their hours of operation.The vet also suggested we "google it." Aside from the fact that neither of us had our phones because we left in such a rush, who has the time to google when someone is choking? This vet sounds like a piece of crap and I would never allow him to treat my pets because he clearly doesn't have empathy or conscience. Take your pets elsewhere. We love our current vet and that's why we drive a little extra distance to get great care. That is not here.
Jesse Niemand
8 Jan 2017
We bring our dog here for boarding, they have the best rates and the Sunday pickup time of 4-6 is the most reasonable of other options in the area.
Nancy Countryman
18 Sep 2016
I have been taking my dogs to Dr Scanlon for many years. Wouldn't go anywhere else!!
paula primeau
5 Aug 2016
Thought they were great. Sent a huge bouquet of flowers after they told us we had to put our dog down. They said they felt so bad because we were like family and there was no charge. 4 months later th...
Thought they were great. Sent a huge bouquet of flowers after they told us we had to put our dog down. They said they felt so bad because we were like family and there was no charge. 4 months later they sent us a bill w a finance charge with no prior bill. We would've paid instantly but we were told that because our daughter worked there they wanted to do this for us. We paid for all our 3 kitties shots and declawing etc. Very rude. Now I'm questioning if our dog really needed to be put down:( I found out from other customers what they do to some of the animals in the back if they don't cooperate. Please stay away.
Paula P.
4 Aug 2016
Horrible!!!! Mischarges, treated my dog bad. Very rude and unprofessional. I believe they made me put dog down when it wasn't necessary. Went in for dental work and told me I should put him down:( aft...
Horrible!!!! Mischarges, treated my dog bad. Very rude and unprofessional. I believe they made me put dog down when it wasn't necessary. Went in for dental work and told me I should put him down:( after talking to other unhappy people I realize I made the worst mistake ever. Went to another bet and they had also seen my dog and said they were 100% wrong. Stay away
Janice Hellzen
5 Jul 2016
Our dog ingested some ibuprofen a few weeks back and Dr Scanlon and staff helped him recover from a very scary situation. We also board our dog there when out of town and we can't imagine taking him a...
Our dog ingested some ibuprofen a few weeks back and Dr Scanlon and staff helped him recover from a very scary situation. We also board our dog there when out of town and we can't imagine taking him anywhere else!
Davin Mickelson
13 May 2016
Great vet servicss, reasonable prices, caring folks working there. Very pleased with them. They handled my big "independent" Chesapeake Bay Retrievers with ease for my vet, grooming, and kenneling ...
Great vet servicss, reasonable prices, caring folks working there. Very pleased with them. They handled my big "independent" Chesapeake Bay Retrievers with ease for my vet, grooming, and kenneling needs.
Nick B.
29 Feb 2016
Top notch care for your pet! My dog has gotten better every time a visit has been made! Conveniently located off of 35 E in Hugo Minnesota!
Anne Simonson
29 Oct 2015
Groomers do a great job with our Goldendoodle and our Shipoo - easy to get appointments as well
Danielle Stadler
15 Jul 2015
Can't imagine taking my dogs to any other place. They take the best care of your pets. Mollie is wonderful and always there to help. Dr Scanlon knows his stuff and always has answers to my questions. ...
Can't imagine taking my dogs to any other place. They take the best care of your pets. Mollie is wonderful and always there to help. Dr Scanlon knows his stuff and always has answers to my questions. So glad I changed to them!
Patricia Moor
15 Jun 2015
Dr. Scanlon and staff are the very best in this area! They have professionally cared for all of our pets.
Kristina Nelson
7 Dec 2014
Such a great place to bring your 4 legged family! Marika and Earl are amazing groomers that will treat you dog like he/she was their own! Great experience!!!
Maria Castillo Sandstrom
6 Nov 2014
I get to spend my life with 3 Boxers and a Maine Coon Cat. And I wouldn't entrust anyone but Dr. Scanlon for the care of my babies!!
Chris Cloutier
9 Jun 2014
Love these people! They care for my dog based on the relationship with MN Boxer Rescue. They are loving, attentive and are always available to answer my questions! Not even close to my house, but so w...
Love these people! They care for my dog based on the relationship with MN Boxer Rescue. They are loving, attentive and are always available to answer my questions! Not even close to my house, but so worth the trip!
cynthia.stokvis
15 Apr 2013
FAQs
Where is Otter Lake Animal Care Center located?
Otter Lake Animal Care Center is located at 6848 Otter Lake Rd, NULL, Hugo,NULL 55038. It's easily accessible to pet owners in the Hugo area and surrounding communities.
What time does Otter Lake Animal Care Center open and close each day?
Otter Lake Animal Care Center is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 12:00 PM. On Sundays, it's open 00:00 AM to 16:00 PM.
Is Otter Lake Animal Care Center open on Saturdays?
Yes, Otter Lake Animal Care Center is open on Saturdays. Their Saturday hours are 08:00AM to 12:00 PM.
How can I book an appointment at Otter Lake Animal Care Center?
You can book an appointment online with Otter Lake Animal Care Center via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Otter Lake Animal Care Center offer?
Otter Lake Animal Care Center in Hugo offers a range of veterinary services, including Boarding, Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Otter Lake Animal Care Center offer vaccinations for pets?
Yes, Otter Lake Animal Care Center provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Hugo clinic.
Does Otter Lake Animal Care Center provide boarding or kennel services?
Yes, Otter Lake Animal Care Center has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Otter Lake Animal Care Center?
Otter Lake Animal Care Center provides spaying and neutering services for pets. Their veterinary team in Hugo has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know