You will be hard pressed to find a veterinary staff that cares more about your animals than the crew at Blue Cross Animal Hospital. I have 3 dogs that they see on at least an annual basis, and they are always treated well. A while back I had a pretty scary issue with my dog becoming ill and not eating. It turned out there was a blockage. It all happened close to the weekend, and instead of just immediately doing a surgery or pushing me off to the emergency vet with no history... of my dog, they really worked through the issue and surgery was avoided. (My dog is 12 so surgery isn’t ideal.) Dr. Deb and Dr. Kathleen worked tirelessly to figure out what was happening and ways to work this through his system safely. This isn’t the only time they have worked to help treat and do what is best for my dogs. They are very thoughtful in their process and really put you at ease. As I’ve indicated, they just really care here. I’ve watched them with other “pet parents,” going through much more difficult situations, and they are just so caring and emphatic. I feel very confident that this staff will help treat my pets and help me with making decisions that are best for their care. Thank you BCAH for all you do. And I apologize for this LONG overdue review. Mehr anzeigen Read Less

We have been bringing our two cats here for several years. The vets are very knowledgeable, patient, and thorough, and the entire staff is compassionate, friendly, and really treats our pets like their own. We have moved out of the neighborhood but still bring our cats here as we trust them so much with our babies. Unfortunately, we have brought our cats in for both urgent situations as well as check-ups, and the staff is always so reassuring, happy to teach us about things, and seem to genuinely care about getting them better. We can't thank them enough for the wonderful care of our kitties!! Read Less

We have a dog walking and pet sitting company, and every time we’ve brought a client’s pet in here, they have been incredible. We really appreciate Blue Cross Animal Hospital!!! Thanks all for being a huge help today, you were there when we needed you most. Read Less

All the vets at Blue Cross are excellent, but Dr. Deb has been my dogs' special vet for 30+ years. She has done superb treatment, including surgery, and I'm glad to know she will continue for many years to come! Read Less

I have been coming to Blue Cross for years. I moved out to Apple Valley 3 years ago and still bring Zoe down for her check ups. I wouldn't take my Zoe anywhere else. Dr Deb and all the people that work there are the best. Keep up the good work you guys. See you soon for Zoe's check up. Read Less

My three pups, Rhett, Scarlett and Bert have been seeing the staff at Blue Cross Animal Hospital for some time. I know that every time I bring them in they will be treated with love and kindness. I highly recommend Blue Cross Animal Hospital to anyone with "fur-children" like mine. Dr. Deb and her crew are compassionate, knowledgeable and caring. They treat my pets as they do their own. LOVE. Read Less

They were able to fit me in on short notice and ran reasonable tests and prognosis. My cat is feeling better. We had one bad experience early on which makes this vet my second choice. However most of the later experiences are very positive. I wish the waiting room was a bit larger but that is just the confines of the building. I do recommend them over any of the "chain" pet store vets and another chain competitor. Read Less

My dog was really sick and I didn't have enough money to be able to take care of it through my vet at the time that I was with for several years. One of my dog park friends told me about her bet and how they "grandfathered" her in so she was able to pay what should could and make payments that worked for her. She told Blue Cross Animal Hospital about me and my situation and thankfully they listened and took my dog and me in. They are amazing and didn't treat me differently or anything, and understood. Read Less

I this place, I've been bringing my loved ones here for over 10 years. The doctors are severely caring even to the point of singing happy birthday to one of my dogs. I have always been given every option available when it comes to any ailment. I recommend them to anyone in the area. Read Less

We have been going to Blue Cross for a number of years for our dogs and cat and they have always delivered top notch care. Every doctor and tech clearly care about their patients, as well as the families. They are honest and up front with their diagnoses and we have never felt that they are simply trying to sell services (unlike many other local care givers) Read Less

For over 45 years we have taken our dogs to Blue Cross Animal Hospital..starting with Dr. Smith then Dr. Deb and Dr.Amy. i am sorry to read of someone's disappointment with the clinic but that does not reflect the excellent, compassionate care we have received all this time for our total of 9 dogs. Read Less

A welcoming, warm, professional group of folks who have taken excellent care of our loved ones for years! They also go above & beyond, I was so touched this past summer when I received a phone call from one of the dr's saying they'd heard about the passing of our beloved Betsy the Beagle, and she'd called to offer her condolences and tell me about some things she'd seen on Betsy's recent lab work. I felt comforted and also confident that I've chosen the best of the best for my pet's care. Read Less

A truly dedicated animal hospital , I have been coming to Dr. Deb and Blue Cross since the 1970's . I would whole heartedly recommend them to everyone looking for an experienced , and caring veterinary clinic . Read Less

We've been bringing our dogs to Dr. Deb and her colleagues since 1989. She's always given them excellent treatment and has educated us along the way. Today, she reminded me of an issue she's keeping an eye on with one dog, and what to look for concerning an aging issue with another dog. Our puppy mill survivor, who fears so much, is calm and trusting around Dr. Deb and all of the Blue Cross staff. When that awful time of letting go comes for our pups, she's gentle and comforting. When our Cosmo was treated for lymphoma for over a year, we felt the entire staff was rooting for us during the wrenching ordeal, and helped us understand the protocols. Read Less

Dr. Deb and the staff at Blue Cross Animal Hospital extend the best of care to our pets. They always take the time to explain the diagnosis and treatment needed for our pets. Several neighbors also go to Blue Cross Animal Hospital and we are all delighted the quality of care administered. Read Less

We're just letting the public know of our support for Vet. Deb and staff at Blue Cross Animal Hospital in South Minneapolis, MN. There's been some terrible things said on the computer about this group and I'm just here to give our 20+ years experience with them an A+! Their compassion and professionalism are the best. -Mike and Kathy Read Less

Their negligence has killed too many pets. My husband's family had been going to this Vet for years (particularly Dr. Deb). They had good experiences until the last couple of years. Dr. Deb is no longer around (i.e. on vacation or just not present). I've had several times where we've made appointments with Dr. Deb only to have another vet show up in the exam room with no explaination of why Dr. Deb wasn't present. I had a cat for nearly 19 years who was diagnosed with Kidney Disease. I went in multiple times, and seen by all vets on staff. I was told that she would just deteriorate and waste away and die so I should probably put her down now. She lived a happy 2 years after that day. More recently, my mother in law's cat started having episodes of fainting and breathing problems. She called on Wednesday when the symptoms were continuing and was told to go to the emergency vet, but bring her in to Blue Cross first. So she hurried over. She then overheard the vet say "Will you hurry up and get them into a room because I want to get out of here". Not something you want to hear from your vet when your kitty is sick and you're looking to someone who is supposed to help them. She did a quick once over and sent her packing. The symptoms continued. I took her to my vet and he did a thorough exam and ran tests (no matter what time it was) and the diagnoses was stage 5 heart murmur and enlarged heart. This was Saturday. We were told her case was severe and we had to go to the UofM Heart Unit to get more tests ran. We didn't make it. She passed away on Saturday. Her heart gave out. For my cat...if I would have followed their advice I would have missed out on 2 great years with my girl. And their negligence has literally killed my mother in laws cat. Had they ran the tests and diagnosed her we could have gotten her help and she would still be with us today. My mother in law then called this morning to inform them that she had passed on over the weekend and all she got was "Okay thanks for calling". No sympathy, nothing. Do Not Go Here. They don't care about you or your pets. All they care about is money.Read Less

We have been taking our cats (nine of them over the years) to Dr Deb since the late 70's. She has always been kind and compassionate to both us and our animals. She has shared our joy of bringing a new kitten into our family, laughed with us at the idiosyncrasies of each personality, and cried with us when it was time to let them go. I especially appreciate, in those times of medical need, that she would let us know our options, offer her wise recommendations, and then respect our decisions. And she has a delightful sense of humor. In a couple years, we plan to move out of state to be closer to our grown children and I am already dreading the day we have to say goodbye to Dr Deb! I highly recommend her! Read Less

We have been taking our cats (nine of them over the years) to Dr Deb since the late 70's. She has always been kind and compassionate to both us and our animals. She has shared our joy of bringing a new kitten into our family, laughed with us at the idiosyncrasies of each personality, and cried with us when it was time to let them go. I especially appreciate, in those times of medical need, that she would let us know our options, offer her wise recommendations, and then respect our decisions. And she has a delightful sense of humor. In a couple years, we plan to move out of state to be closer to our grown children and I am already dreading the day we have to say goodbye to Dr Deb! I highly recommend her! Read Less

We've been bringing our critters to Dr. Deb for over 20 years. The folks at BCAH know their stuff, provide great service, and most important, they really care about their patients and their humans! No need to look elsewhere for superb vet service! Read Less

Blue Cross is a great place to bring your pets! The veterinarians and staff are all wonderful; they are caring, knowledgable, and work very hard to ensure the best care for their patients. I would highly recommend them to anyone looking for the perfect veterinary clinic! Read Less

Not sure how they stay in business. Took my 3 year old rescue dog there for her first appointment after adoption. She had recently had a litter of puppies and had been treated for health issues by rescue organization. She also had some abnormal lab results that weren't addressed by rescue vet. They made us wait 20 minutes past appointment time while they were " getting the chart ready." How long does it take to photocopy 3 pieces of paper from her prior vet?! Now, if the vet I saw, Dr. Kathleen, had actually read the file before seeing me, then, okay. But, she hadn't. She did not listen to my dog's heart nor palpate her. She did not do a thorough exam and tried to rush me out b:c they started late. She did give some vaccines and was pleasant enough, but was sloppy and not thorough. When I called a few days later requesting a thorough exam with a different vet., at no extra cost, they claimed the doctor had listened to her heart, etc! As if I wasn't in the room or was lying. No comments about ideal weight and other issues. Did not discuss abnormal labs. These people just don't seem to care very much and the doctor I saw was haphazard and sloppy in her care. Won't be back. Read Less

We've been bringing our cats here for 28 years and and we've always been treated as family! We've had two cats who were diabetes and they were treated with respect and we've always felt we can call at anytime. We've boarded our cats here while away and they have had great care. We absolutely love Dr Deb and will continue to come here with of cats. Read Less

I have been taking my animals to Blue Cross for 10 years. I have taken a cat and 3 dogs there over the years. These women (it is all women) are some of the most compassionate and attentive doctors I have encountered. They have diagnosed major ailments and minor injuries with the same level of concern every time. My dogs actually like going to the vet because they know they are going to get lots of cookies and love from the people there. If there is something they can't do, they will refer you to someone who can (My lab needed hip surgery and they urged me to take her to the U of M, which was the best choice). As long as I am in the Cities, I will use Blue Cross. Read Less

I decided that if I ever got another cat, Blue Cross would be our clinic. We now have a 13 month old cat and a 3 month old kitten and the staff continues to be warm, caring and competent! They'll get my vote every time!! Read Less

My first experience was with our 17 1/2 year old cat. She had a tumor that had caused an infection and didn't have the strength to go through an operation that may not have worked. The whole staff was just wonderful with CeBe and our family. This was very different from the year before when we had to have our 19 year old cat put down at another clinic. That clinic was very cold and impersonal. I'll take the warm fuzziness any day - it helps get you through the rough times. Read Less

I have taken my dog and now one of my cats to this animal hospital and find all the vets to be very compassionate and caring. They listen to the pet owners concern and take all the time necessary. And they really work hard to keep the costs down and that is much appreciated. Read Less

I LOVE this vet. I have two five-year-old toy poodles. We've been heading to Blue Cross Animal Hospital since their birth. The staff is great, the vets are knowledgeable, they listen and care about our animals. We had a toy poodle previously for fourteen years. We took her to Minneahaha Animal Hospital on Chicago Ave. It was fine, but Minnehaha was much more expensive and I find at Blue Cross I don't have to wait as long, they are more relaxed and it's a heck of a lot cheaper! Read Less

My parents have been going to Blue Cross Animal Hospital since I was a pup and now my adult children go there as well with their pets. The staffs over the years have always been very qualified and compassionate! One of our pets had a rare disease and the staff went above and beyond to connect nationally for the best treatment. When our dog was at the end of life the staff's understanding and compassion for our loss was such a comfort during such a difficult time. Over the years I have lived in different suburbs of the Twin Cities and never hesitate to drive to Blue Cross Animal Hospital for my pets care. Read Less

These guys have been great with my dogs needs, every thing from yearly check ups to major items. My male dog when first rescue had ring worm and tape worm and had all kids of intestinal issues, the docs there gave advice to help him get on the right track, My female dog had been attack by a another dog and she had comforted my wife and gave my dog life saving advice to get her up the road to a surgery team Read Less

My dog Zambezi died on April 20th 2012 and was in the care of Doc Kathleen, She worked my dog for a long time, giving over the counter meds instead high price prescriptions. She worked every angle and to the end let us have the hard news that we saw with my dog. I could not be more grateful for her approach. I called 2 days before and she wished my dog well into the next life. I still have one more dog that sees her. Thank you Blue cross Animal hospital for the care you have given my dogs, Thank You Read Less

"Although we have since moved farther out from the area, we have decided that Blue Cross Animal Hospital can't be replaced. They will continue to be our vet as they have been for over 3 years. They are especially excellent, although all have been very good. She is knowledgeable, caring, intuitive, and the pets trust her as much as I do." Read Less

These vets are the best! My cat had breathing issues that were not easily diagnosed because his lungs were clear. Scariest thing to watch your pet struggle to breathe. He was in and out of the vet for three days. She was so very caring to both me and my cat James. I couldn't have asked for better care - and the cost was not astronomical. Read Less

I was surprised to see the negativity of many of the Yelp recommended reviews of Blue Cross Animal Hospital .  In this case, the Yelp non-recommended reviews outnumbered the recommended, were much more positive, and in my experience reflect the quality of animal care provided by Blue Cross Animal Hospital better than the recommended reviews. I suggest reading them as well for a more balanced picture (scroll to the bottom of the page and click on not recommended reviews).  We have used Blue Cross since 1984 and have been extremely happy with the care they have provided our dogs.  We use both Dr. Deb and Dr. Amy.  They are sensible, caring and professional and in one case saved one of our dog's life by recognizing canine hemolytic anemia and sending us immediately to the University of Minnesota small animal clinic where she was successfully treated for this often fatal disease. A delay would have probably resulted in her death, Instead she lived for 10 more years.  My wife and I have been extremely happy with Blue Cross and have not problem in recommending them. Read Less

I really like the vets here. They immediately diagnosed my dog's foot yeast infection, which I'm not kidding you I've seen about 10 vets and only 1 other diagnosed it correctly. The others all were sure it was allergies. Come here you won’t regret it Read Less

I have used Blue Cross for our pet's healthcare for about 18 years. They have care for our puppies, and have administered end of life care for our old and sick pet's. All of the doctors and staff have been professional, informative, and compassionate. I do not give five stars lightly, but because of the importance of animals in our life I would not go to a veterinarian that did rate five stars in my personal estimation. Read Less

I feel compelled to write about this clinic. We have gone there for nearly 25 years, after it being recommended by friends who had gone there nearly 5 years. During this time, we have had 3 dogs (2 Old English Sheepdogs and 1 LhasaPoo). Over time, I believe we have seen all the doctors. Each and every visit has been wonderful. The are all helpful and compassionate, including the receptionists and tech reps. My LhasaPoo can get very nippy, especially when his ears are in pain, and they take it all in stride. I would recommend anyone to this clinic at any time. Read Less

I will never take any of my pets here again and advise others to steer clear as well. We are new to the area and took our dog here on a recommendation. Their customer service seemed fine to me, but the actual care we received was impersonal, rude and tactless. We have a hyper-breed dog with a sore paw that we wanted to get checked out. We saw "Dr. Deb" and while she seemed like a fine person, was rather unskilled with my dog. She immediately riled him up with her antics and high-pitch-baby talk voice. She then encouraged him to jump on her - and treated him for it (I intervened at that point). I assume they are used to small dogs, because not even 15 seconds later she was asking him to stop wiggling and calm down so she could examine him. While I always love it when people are affectionate towards my dog, you don't rile up a big dog and then get irritated when he won't stop wiggling for you to hear his heartbeat (I get why some people might not understand this concept - but a vet?). Then they assumed we didn't have him on heartworm prevention and tried to sell us some of their overpriced heartgaurd (he stays on heartgaurd year round). Why did they assume we weren't taking care of our dog? They also did not ASK if they could do a heartworm test. It is a required test, I understand, but don't tell me what you're going to do. Ask me. Then as we were leaving, the woman ringing us up told my partner that the collar we were using on our dog was improperly fitted and could potentially harm him - definitely something we needed to know and I'm glad she said something! But, her first few sentences were plenty of information. She then went on and on, and we began to feel scolded. We do our best to make sure our dog has the best life possible, and being told we are doing something that could hurt him is scary and embarrassing. I'm glad she said something but she could have had more tact. All in all, I felt like they judged us as poor pet owners and treated us like we didn't have our dogs best interest at heart. I also feel as though the vet had poor skills to deal with my dog. Read Less

I am giving one star because this program is making me. my actualy review would be 0/5. When I was a child my family dog went to Dr. deb and she did do a great job, although the family dog was not given enough attention as I would have given him in my adult life. Three years ago, my pretty much son, a boy pug was brought into my life. I am legally blind, and after he was about a year old he started helping me get off curbs and would lightly bark when there was someone coming at night. He went everywhere with me and was my everything. W lived in California and moved back when Bently (my pug) was two years old. This was a Since Dr. Deb seemed to have done a good job, I went back to Blue Cross as it is in my neighborhood, and my aunt still uses them. Dr. Amy had seen Bently first and said he needed nose surgery to breathe better (Rhinoplasy). I did a lot of research and it he procedure looked saf, and normally is. . A year later, I took him in to get the surgery. Bently was there for just a few hours and they called to tell me that he was doing great and to pick him up. I picked him up and he was quite out of it, but they said it was because of the medication. I took him home and his breathing was not right. I waited about two hours and he had a bowel movement all over himself and was barely moving. This seriously concerned me, so I called them again and they told me to take him in. I brought him in and a new younger doctor, I did not catch her name but she had longer brown hair and was thin. She looked at Bently shortly and said he was fine and that his breathing would get be worse before  it got Better. She gave him some  electrolytes and told us to wait twenty fiur hours and by then he will be able to get up by himself. This was at 6pm. i was surprised thinking this was suppod to be more minor.  I watched him throughout the night and  he did not seem better but I kept telling myself not to worry. At eight in the morning I took my baby outside to give him some fresh air. He was doing terribly and I took him in. Dr. Amy said the doctor the night before was wrong about it getting worse before it got better. She said he has lost most of his oxygen and they didn't know if he would make it. Five minutes later she came in the room and said that my baby boy had passed away. He was only three years old and the light of my life. They took him from me and I sincerely hope that someone (especially a pug owner) takes this quite seriously. Nothing can bring  him back and this has been a living nightmare. They paid me back for the surgery cost and for him to be cremated, proving they had made a mistake. Losing my precious boy has been absolute hell. Please get this business down. Read Less

I can only highly recommend the Blue Cross Animal Hospital and Dr. Deb!  My friend and her Aunt have been taking their pets there for years and told me how great the care was at a reasonable price.  I took my 8 year old Newfoundland for a follow-up visit to Blue Cross after a weekend trip to the animal emergency room.  Not only was the staff wonderful and very accommodating, they loved my dog up like he was their own.The best thing that I liked about Dr. Deb is that she gave me the facts straight forward and took the time to explain my dog's circumstances.  When it came time to check-out, I was bracing myself for the cost and was pleasantly surprised at how reasonable their charges are.I have finally found my forever vet clinic in Blue Cross Animal Hospital. Read Less

I feel compelled to write a review for Blue Cross Animal Hospital, even though I haven't had a cat for about a year, just because my experience with BCAH--and specifically Dr. Deb--was so completely different from what others have written.  I sincerely hope you give them a try, as I think they are a gem.I first went to Dr. Deb some 12 or 13 years ago, with my then-10-year-old cat Selma.  My cat had a lot of fight in her, and would usually try to bite her way out of the exam.  Dr. Deb would laugh and call for backup, and between her and the other tech they would give Selma her exam.  I never saw them be anything but gentle and firm--exactly what my cat needed.We continued to see Dr. Deb until Selma's death after 10 more years.  Over the years Dr. Deb helped me decide, with a lot of compassion and understanding, what care was reasonable (e.g. bi-weekly sub-q fluid therapy at home and the occasional kitty laxative) and what might have been, well, unnecessary and over the top care that neither me nor my cat was up for (e.g. surgery, invasive tests, hourly feedings).  When Selma's time came, at age 20, Dr. Deb was unbelievably compassionate and helpful in making the decision.  After we put her down, no one came after me when I ran out of the clinic crying (and completely forgetting to pay.)  When I came back the next week to pay them, the guy at the counter didn't bat an eyelash (he even said "Happens all the time, we understand.")  I feel very indebted to BCAH and Dr. Deb for taking such good care of my cat over the years, and in the end for making a very difficult decision just a little easier.Recently I was fostering a cat for a few months, and took her in to see Dr. Deb for a checkup.  I experienced the same heartfelt care for a kitty that was pretty long overdue for some care and testing.  My experience has been that their prices for a kitty checkup and various testing were competitive, and they were fine with me filling prescriptions from an online pharmacy (drug prices were a little high, but they were in line with other places I called.  Definitely look online for drugs.)Pet care is a very personal choice, and the most important thing is finding the vet you click with.  For me, Dr. Deb & I clicked, and I highly recommend that you check them out. Read Less

I really loved this clinic at first. Everyone is pretty friendly and they can usually get you in on a moment's notice, but after 2 years, I grew tired of the unnecessary tests they "recommend" (aka guilt you in to) and their high prices. After moving on to a new vet clinic, I have learned that many of the tests they performed on my dog were not needed at all. I have also found that their prices are significantly higher than that of a competing clinic, just down the street. Not cool. I suggest taking your animals elsewhere. Read Less

let's start by saying that the one gal doing her nails shouldn't be their any more our experience was much better. the staff was friendly and, knowledgeable they went over the declawing  the cat is doing great and the price was way better than any one else we check with we'll be back for sure! Read Less

It has taken me some time to write this review due to the pain of losing my cat of many years recently. As a long time pet owner, I feel compelled to write this. I began at Blue Cross a few years ago and never felt completely comfortable.  My cat was skittish and the employees were routinely aggressive and not sympathetic.  This past summer, he became ill.  Upon examination, the techs were rough, rude, and aggressive with my cat. He became aggressive and lashed out and they blamed this on me.  One of the techs scolded me as if I was a child.   I cannot imagine all pets come in to this place in a happy mood! He was scared and sick and the staff showed absolutely no compassion for a cat that was clearly suffering.  I was even more disappointed by Dr. Deb's method of treatment who did the minimum number of tests on my cat.  She prescribed a  method of treatment for a condition that I have since proven through two other vets was completely misdiagnosed and caused more problems to my cat.  If I called with questions, she was unsympathetic and uncaring.  After realizing that my cat needed quality care, I switched to another vet.  He did a battery of tests and found out that my cat had lymphoma.  He even worked with me and a specialist.  These two vets went above and beyond and were caring and loving.  It was night and day from my experience at Blue Cross. He never loved going to the vet and due to his illness he had his frightened moments when he didn't want to be touched and would want to scratch or hide.  However, my new vet and the specialist vet treated me and my cat with dignity. My cat was able to have a pleasant 3 months and then when he became ill again, he was able to die in dignity and peace due to caring and compassionate veterinary care.  Thank goodness, I left Blue Cross.  I cannot express how hurt and disappointed I am by the treatment Blue Cross subjected my cat to during his illness.  I cannot begin to describe how disappointed I felt with my contact with this place and with Dr. Deb.  I have never written a bad review like this but I feel compelled to warn others away from this place.  If you have a different experience, good for you and I am glad that you have had good care but my experience was absolutely one of the worst in my life.  I cannot ever recommend this place. Read Less

I have always been treated well at B C with all 3 of my dogs, 2 of them have since passed since my first visit. We usually see Dr Amy or Kathleen both have been very helpful, along with Deb. They have advised me, seen us on short notice, etc.. I think the one review stating that someone was ""lectured"" was a highlight for me. Perhaps that person needed to be lectured and I would rather have someone tell me the straight forward truth then beat arounfd the bush and save my feelings or risk making me angry.. There are a lot of bad pet owners out there. Read Less

I have been going here for 10 years now, referred by a friend who is a ""dog fanatic."" When I die I want to come back as her dog! I recently lost my dog through an accident, and they were as compassionate, caring, thorough yet conservative with expenses as possible. I found them to care a whole lot while not being ""mushy."" After losing my pet when he got referred for emergency surgery, they were very compassionate and remembered to mention him to me when bringing my new dog. They are enthusiastic with their support, truthful and honest and to the point, and inexpensive for their professional services. I have had to take my pet other places two times, and if I thought that was better for my animal I would not hesitate to change. I continue to come to all of the doctors at Blue Cross (I don't have a favorite), and trust them with my pet above anyone else. Read Less

Dr Kristi and the staff at Blue Cross Animal have gone above and beyond for my pets. As the owner of a diabetic dog, now since passed away, I completely and absolutely trusted Dr. Kristi with his care. She was always compassionate, caring, and is very knowledgable. I now have a new puppy that I will only take to Dr. Kristi and the wonderful staff at BCAH. All of my animals have been well cared for at BCAH. Wouldn't think of going anywhere else! Read Less

I am amazed to see someone post critical remarks regarding Dr. Flynn's bedside manner and almost wonder if they are confusing her with one of the other vets at this clinic. Dr. Flynn is friendly, genuinely interested in people and their animals. I would trust her with any of my dogs, implicitly. All of the work she has done on my dogs has been stellar. I would follow her to another clinic if she left. Please don't let that one negative review fool you. Read Less

Dr. Kristi has been absolutely wonderful to myself and my dog (a Bloodhound who is not a big fan of going to the vet) for three years now. She also treats my friend's Old English Sheep Dog. We both honestly feel she has taken the time to get to know both us and our dogs. When there is a health issue, she takes the time to research and explain treatment options, giving us the information we need. She is willing to recommend other facilities for things like physical therapy. She is very positive and upbeat, as well. I can't imagine anyone I'd trust more with my pet. Read Less

We had two very different experiences at the Blue Cross Animal Hospital. We took our dog in the day after we adopted him because he had kennel cough. He was seen by a vet tech who was busy doing her nails at the front desk when we came in. She didn't listen to anything we had to say about his symptoms, getting any information from her was like pulling teeth, and as far as I could tell, she didn't really like dogs. (She was pretty rough putting in a subcutaneous i.v., barely interacted with him, etc.) We took him in for a follow up visit two weeks later, and he was seen by a really wonderful veterinarian who was very good with dogs, who gave him a thorough checkup, explained his condition clearly to us, and gave us good advice on treating kennel cough outside of just "give him these antibiotics". Unfortunately, the bill was kind of high. (About 50% higher than a comparable check up at the U of M Animal Hospital.)Maybe our first visit was completely atypical, but given the bill, we didn't feel like going back to find out. Read Less