Always felt like I get a good deal and sincere care for my pets, here. I mean, vets ain't cheap, but I don't feel like I ever get misled into unnecessary treatments and that when I do get treatments, they aren't terribly costly. Read Less

This is by far the best vet I've been to. The facilities are extremely clean. None of my animals are anxious to go here at all. The staff is very friendly and knowledgeable. The location is very convenient, located right at Nicollet and 58th. Parking is easy and available. I would highly recommend this place. Read Less

This is by far the best vet I've been to. The facilities are extremely clean. None of my animals are anxious to go here at all. The staff is very friendly and knowledgeable. The location is very convenient, located right at Nicollet and 58th. Parking is easy and available. I would highly recommend this place. Read Less

Amazing care and service. Brought my dog in the other day because he threw up, wasn't eating and had no energy. Dr. Oakes calmed me down and didn't try to sell me a bunch of tests. Bo is much better now. I have been going to Diamond Lake Animal Hospital for many years, and never been disappointed. Thank you Read Less

We wanted to find a vet that was closer to home for our cat and dog. My experience at first was neutral, not great but not bad. We brought our dog in because he had a ear infection that is very common with floppy eared dogs and he has had many of them. They gave a medicine he had never had before and after a few days he went deaf. I called and no one seemed to really care. I went back in and the Dr. looked at his ears and shrugged. I had done my research and found that it was not uncommon with this particular med to have dogs go deaf. He did not seem to really care at all. To have a 10 year old dog who still acts like a puppy to go deaf was devastating to us and all he could do was shrug? Then as I walked out the door I was told that would be $50.00 dollars for the visit. Wow! I paid but I will never return, horrible service and no compassion at all. Read Less

They don't over charge for anything...give discounts sometime actually. Honest and very quick at getting you in when you need to. Dr. Oaks is the man, he is very informative and doesn't rush you out the door when you ask a question.....Ive been to a few different vets after moving out of this neighborhood, but the quality of care is higher then the other places I've been.To the comment below about dog having a seizure...don't you think you should bring your pet in for a check up after that happens? not just send an email and wait....befuddled. Read Less

Anticipating a good experience bringing my 11 year old Shellie here after enthusiastic endorsement by a friend, although I think it's a different veterinarian. Fingers crossed! I'll update my review if it differs from expectations.Read Less

Unfortunately I have to leave a bad review. We began bringing our dog to Diamond Lake Animal Hospital in the Spring; our dog was losing her hair, panting and in bad health in general. After several weeks of tests, Dr. Peterson seemed to believe our dog had Cushing's disease. We began treatment with a pill, the vet followed up and things seemed to be improving. After a few months, our dog had a seizure immediately after taking the pill. We called the hospital and were told it was nothing even though we expressed alarm (seizures were a fatal side effect of the medication). Dr. Peterson never called us after the seizure to follow up and I even sent him an email explaining our concerns. No one responded. We ended up bringing our dog to her old clinic in Rochester, at which point we called DLAH to have her records faxed and, again, express our disappointment. Over a month later, I finally received an email from Dr. Peterson saying that he dropped the ball with replying to my email. Our dog has now passed away, and his email was too little too late. A veterinary clinic should do everything in their power to make sure their customers are confident with the care of their pets and compassionate in every interaction. This was not the case at Diamond Lake Animal Hospital, and I would not recommend their service. In addition to the complete lack of communication, both women who work at the front desk/are veterinary assistants are aloof and were rude and uncaring to both my mother and I. Read Less

I was taking my Dogs to Dr.Oak's clinics.Very friendly people specially Mr. Jeff. To day I took my dog for nail clipping. while they took my dog in for the required service ,lady at the front desk asked me to pay $20.00 whereas I paid $15.99 two months back. There is no rate chart posted any where in the reception room. When I questioned why the increase in charges ? I was told every place charge more now.I checked around all places in Richfield. Petco charge $10.00, Petsmart charge $10.00 trimming & or $ 14.00 with grinding. It is not only the overcharging the laughing & smirks on two front desk girls faces made me very angry & upset. Read Less

I can't say enough good things about this place! Both Dr. Oaks and Dr. Peterson are wonderful and the staff is just as amazing. If you are looking for honest opinions that are never pushed on you, kind and caring staff and reasonable prices you can't go wrong here. Thank you Diamond Lake Animal Hospital for taking care of my Zeus! Read Less

The Vets and staff at Diamond Lake Animal Clinic are so kind and caring. We got a handwritten condolence card after we made the very difficult decision to put our beloved old doggie "to sleep." Each Vet wrote a personal message in the card; we knew they understood how bereft we felt that day. If we decide to get another dog, they will be our Veteranarians! Read Less

This clinic is awesome. I have taken all of my cats and dog here for 15+ years and have always received top care. Dr. Oakes & Dr. Peterson go above and beyond in both time spent and diagnostics/recommendations. Thank you! Read Less

I hope to move to Minneapolis (even tho I don't like to shovel snow!) in about 2 years, to teach rocket science to kindergarteners. I have a herd of cats and 2 little dogs, so finding a good vet is VERY important to me. This vet sounds wonderful. Here in Enid, Oklahoma, we have The Cat Clinic which is for cats only, and we dearly LOVE them. (I would love to start a clinic for dogs, and call it The Doggie Doctor!) At any rate, I would definitely try out this clinic based on the reviews. After all, I'm a Batty Old Cat Lady With Two Little Dogs, and the vet we choose means a lot to us. --Margaret Tivis, in Enid, Oklahoma Read Less

Dr. Oachs and his staff are absolutely fantastic, delivering a world class vet experience. I discovered them as a recommendation when a friend heard about the astronomical prices I was being charged at New Hope Animal hospital. Dr. Oachs took the time to address my concerns, always gave me several options regarding the care of my cat, and even gave me a lesson in how to determine if my cat's bladder was full (since he was having urinary tract blockage issues). This helped me be able to determine whether or not I needed to bring him in. I've moved all over the metro area, but no matter where I land, I will always, always take my animals to Diamond Lake. They're the best! Read Less

My brother takes his dog here and recommended clinic to me. Love the doc and staff. They care about my pup as much as I do. Doc is very thoughtful about test etc so do not pay for more than need to do. Reasonable fees too. Read Less

Dr. Oakes and his team are great. I have always had a positive experience whether I bring my dog in or when I call them for advice. When we adopted our Husky through a rescue that uses Diamond Lake, we were initially planning on finding a vet closer to us but after meeting the team at Diamond Lake and knowing that our dog was comfortable and not afraid of going to the Vet, we decided to stick with Diamond Lake. Read Less

Diamond Lake Animal hospital has cared for my pets since I moved to the neighborhood in 1998. I have always received excellent care and service from Dr. Oakes and his staff, and more recently, from Dr. Peterson. The services are reasonably priced and I can usually get appointments as soon as I need them. I can highly recommend this clinic. Read Less

Dr Oakes is really good with our dog, Harry. He has been going to see him since he was four months old and now he is five and a half. Dr Oakes is patient and he listens to our concerns. Harry is usually scared, but Dr Oakes puts him at ease. His cost is reasonable. Read Less

We've been going to DLAH since we adopted our two dogs from the Humane Societies of St. Paul and Golden Valley 4 years ago. Every staff member is very sweet to both humans and pets! When we adopted our first dog, he was extremely malnourished (he needed to gain over 15 pounds!) but wouldn't eat because everything we tried agitated his stomach. Dr. Oakes recommended a raw diet with clear and personal instructions, and it was exactly the kind of advice we needed to get our pup back on the track to good health. He gained weight in no time and we were able to move him off of raw food and onto a premium grain-free dry food within several months. I'm so thankful he didn't just tell us to go on Science Diet for sensitive stomachs like so many vets around here do for the sake of money - yuck! Prices are great as well (better than a suburban vet we had to go to once due to timing). We'll go to DLAH as long as we have dogs (which will be forever!). Read Less

I found Diamond Lake Animal Hospital when I got my cat at the Humane Society; they offered one free check up for all animals adopted from there. And they are conveniently located a few blocks from my apartment. Everyone has been so nice there. The vet and staff are always very sweet to my cat. The place is always clean and the prices are good. They are usually thorough in explaining things if necessary. I've been lucky that my only visits have been for regular shots and check ups, but prices for those have been reasonable. My appointments usually begin at the scheduled time. I also like the additional space at the location since they expanded. Read Less

Dr. Oakes recognized my dog's symptoms as being a food sensitivity right away. He noted that the dog was very health and alert and that the GI issues were likely related to diet. We had read so much and spoken to so many people and nobody had suspected diet. Dr. Oakes is a keen observer of animals and excellent teacher for humans. And his staff is great as well. We appreciate Dr. Oakes's wisdom. Read Less

I switched from a higher priced Vet to Dr Oaks a few years ago and have never regretted the decision. His care of my three rescue dogs is excellent and he also cared for all of my numerous foster dogs. I have recommended Dr Oaks and staff to many friends, all of whom have had great experiences. Dr Oaks and staff have always taken the time to educate me. He also diagnosed a case of sarcoptic mange, which is difficult to diagnose, in one of my fosters and successfully treated the mange. I have always appreciated the knowledge, passion for animals and straight shooting from this Vet and his staff. A couple of years ago I switched dog food and all three of my dogs gained weight. He mentioned the weight gain and we had a good discussion about it (seeing them every day I was not aware of how much they had gained). I would expect to be the recipient of a stern talk if I were ever to bring in a badly behaved animal over which I had no control. There is no reason to subject other people or the office staff to dangerous behavior. Read Less

I have been living in this neighborhood for over 20 years. I've always gone to Dr. Oakes. I think he's wonderful, and I totally trust him with my animals. (I'm taking one of my cats in today, as a matter of fact!) Both he and the front desk staff have always been kind and helpful, and are loving to my animals. What more could you want? Read Less

I have been gonig to this Vet for a number of years, and have had mostly decent experiences. There have been times where the service is good and have had no issues. Then there are the times where the service at the front desk is unfriendly and lacking. The last visit was a horrifying for my mother, who was heloing me out, and for my dog. ( a mini dachshund) The Vet tech mishandled my dog who is known to be snippy in the office because he is scared and then asked my mother to muzzle the dog after she lost control. After which my mother was trying to concole the dog but was scolded and told to go back and wait. My dog was so scared and mishandled that insted of giving up the tech continued to force control over my dog that once the dog was given back to my nother he pooped all over, and had been so traumatized that continued to shake and hide the entire night. I did go talk to the techs and they response was not in the least appologetic and felt that they did nothing wrong. I will never go back and hope that this review would change your mind as well. When service is good it's fine but when it isn't good it's not just bad it is appalling. Read Less

Our family has been taking our pets to see Dr. Oakes for many years. He and his staff are as compassionate as can be! Their prices are very fair as well. We just had our dog neutured for less than $200. I'll continue to visit DLAH as long as I can! Read Less

The vet at Diamond Lake has always taken very good care of my cat. I have been a customer for about 5 years now, ever since my friend referred me. They always give very good directions on how to care for your cat. I love this vet and even drive all the way from New Hope just to go there. Read Less

I have been going to DLAH since I moved into the neighborhood. Dr. Oakes has been treating my dog and two cats since and always given compassionate, understanding care. (every thing from yearly visits to a fight with a raccoon that gave one of my cats bad lacerations). I know others who drive across town to use DLAH and all have been very happy. Read Less

We have been going to Diamond Lake Animal Hospital for 11 years with our two Australian Shepherds. They actually LIKE going to the vets. One of my dogs is very nervous, and he is able to make her feel comfortable. I feel lucky to have Dr. Oakes right in the neighborhood. Read Less

Dr. Oakes moved into my neighborhood 20 years ago. I took my 3 cats in for fleas at the same time I set of a flea bomb in my house. The staff said to give him this new kind of flea drops on their skin, I asked if it was safe and nothing would make them sick. They said, ""Oh No"", it's safe. So they gave this stuff to all 3 cats. I walked home with the 3 cats in the kennel and sat outside my home with them while waiting for the flea bomb to be done when all of a sudden, all 3 cats began to cry, shake and foam at the mouth. This horrible smell was coming from them. I thought they were dying. I rushed them back to the vet, this time with my boyfriend who witnessed this event. He told Dr. Oakes what just happened, Dr. Oakes was so cold and said it was just coincidental that all 3 had foamed at the mouth and that this incident had nothing to do with the flea medicine. My boyfriend got angry at his really poor attitude and acted like he didn't care about our cats at all. The next thing I knew, Dr. Oakes was actually in my boyfriends face yelling at him and drawing his fists. I realized this Dr was crazy. I knew then why he had tortured my poor cat when he declawed him and only ""Glued"" his open paws shut and didn't even bandage him upon going home. Cat litter got into the ""Glued"" wound and he began bleeding all over the house. We had to take him to the Golden Valley hospital, they were shocked at the crappy way Dr Oakes did the surgery. They stitched his paw up, AND bandaged it for petes sake, anyone would do that, and then gave us antibiotics for him. All this because Dr. Oakes didn't want to take the time for my cat and declaw him properly. So, that is 2 events that happened to us. We give the sign of the cross when ever we pass his office which is daily. We cannot stand the man. He is a creepy fellow. I don't think he likes cats. Read Less

My wife and I have been taking our pets here for many years (ten or so), and we have always felt good about the care they receive from Dr. Oakes and his staff. The DLAH team remembers our pets and they have a great "kennel-side" manner. The facility is modest but it does the job, which tells me they're putting their emphasis on the animals and not the owners. Read Less

I love Diamond Lake Animal Hospital. It is a very comfortable atmosphere, and my dog Zoe loves it. I knew the moment we walked in for Zoe's first shots that this was going to be our vet. It is reasonably priced, and such friendly staff. It is the kind of place where they get to know you and your pet, and are excited to see you when you walk in the door. I always feel confident leaving my dog in their hands. If you love South Minneapolis, you will love this clinic. Dr. Oakes is very straight forward, and never takes up to much of your time. I would strongly recommend Diamond Lake Animal Hospital for any of your pets. Read Less

I am very pleased with Dr. Oakes and his staff. We were tired of the high prices at VCA clinics, and tried Diamond Lake on the recommendation of a neighbor. Dr. Oakes explains things well, and is very friendly. Read Less