What a blast interviewing Dr. Teresa Hershey for our Edina Advice Givers podcast. The Westgate Pet Clinic is fascinating. More importantly, I could feel the personal touch they have for people and their pets. :-) Read Less

Called just to get peace of mind around a lump that we found on our dog. The woman over the phone really walked us through a game plan to make us and our dog more comfortable. I am newer to the area and we needed a vet close to home.. will be going here for sure! We thank you for taking the time to make the situation relatable and better understand that these lumps can happen and it’s important to get them checked out. Will be setting up an appointment shortly! Read Less

Westgate has been there to help me care for many of our family's cats from birth to end of life. I know this clinic from the inside out; my perspective as client and as past employee is that the staff loves pets and their owners, doing their best to make pets' lives high quality. We enjoyed seeing Dr. Hageman today with our two newest kittens, Butternut and Mango.Our family enjoys giving homes to cats in need. Read Less

My Memphis, who passed away last Saturday, had been seen at Westgate for a couple of years. Dr. Hageman is an amazing vet. She was caring and really understood our needs. I have seen other posts that it is expensive and I can't say it ins't, but the staff, doctors and the care that Westgate provided to my best friend was worth the expensive of the treatment. I would highly recommend this place for your furry friends. Read Less

My 4 month old frenchie LOVES coming to Westgate. He has had top of the line care with everyone he has come in contact with. The staff truly cares about the animals and maintaining a strong relationship with the animal's care givers. For as long as we are in the Twin Cities Area we will bring Simon to Westgate Read Less

This place makes me so mad. Very friendly staff but very incompetent doctors. I have spent thousands of dollars going back for the same issues and misdiagnoses. They are also extremely expensive. Save your money. Read Less

Couldn't be happier with the care my dog recievers from Dr Mirodone and the rest of the vets when she isn't available. Current dog is under 2 years old, she also was our prior dog's vet, and provided care well above and beyond what anyone would ask for. Read Less

The cat I had growing up was a regular at this vet, and the cat that came after was no different. My mother has trusted this veterinarian with both of our childhood cats, so I trust mine with them too!I've had two last minute, "Help!" visits to Westgate, and they've been extremely accommodating! You certainly pay for the quality of care that you receive, which is to say the care is top notch and the price is higher than some other veterinarians in the area. With this in mind, I believe it is worth it!The first "Oh NO!" visit was a few years ago when my cat had the symptoms of a UTI. Although initial tests came back ok, they still made some lifestyle and diet recommendations and gave me a prescription to a particular cat food that would help with his urination problem. The second visit was a week ago for the same reason. Immediately when Dr. Reed came in, she remembered all the notes and particulars about my cat from the last visit! She remembered that he was friendly to love, but not to being restrained, and recommended a sedative just for while he was there. She also remembered my work schedule, and agreed to hold onto him until they could collect a urine sample, and then allowed me to pick him up after work. I appreciated it so much! I always know my kitty will be in good hands there, and if something is too expensive I am vocal about it and they are very responsive to my financial constraints. The parking lot can get very busy (it's a small lot), and I have had to park on the street in order to get inside before, so keep this in mind for peak hours. (Especially if you have to carry a cat carrier in doors!) Read Less

Westgate provides excellent care compassion for all of my pets, in the 20 years I have had them as my primary care vets I have never had any question that was not answered or felt that rushed in discussing care options for my furry companions. Read Less

Made an appointment for a " complimentary" appointment right after I adopted my puppy from an agency. I received an email beforehand that had the date, time, etc & also some basic instructions that read," Please bring any previous records and a stool sample less than 12 hours old." I brought in the sample & had an overall good appointment. We got some information & left. After we were driving home I received a call saying I left without paying. I quickly called back obviously confused as it was a complimentary appointment and we had not had anything done. We just wanted to have a basic check up since we had only had our little guy for 2 days & he wasn't old enough for more shots. After I called back the receptionist informed me I did not pay for the almost $50 fee to have the stool sample tested? The sample I was instructed to bring in with no prior notice or any indication that there was any fee. When I told the receptionist there was no communication about this  & I wouldn't have my dogs feces tested and then make a break for it she said that she was sorry and then asked how I would like to pay it. Very empathetic. $50 is not that big of a deal. But instructing a patient to bring something in to a "complimentary" appointment and then blindsiding them with a fee is ridiculous. Had I known of the fee beforehand I would have decided if it was something that was necessary. I probably wouldn't of justified $50 for his poop, no matter how much I love him. I am bummed out about this experience because I had really thought that we had found our primary veterinarian. After this I will not be returning or recommending to anyone. Bummer. Read Less

I've been taking my cats to Dr. Downy & Dr. Perry for years here. I'm the pain in the ass patient who needs an itemized receipt to review cost *every* visit before the procedures are done, & they are more than happy to do this. Very nice that they have private cat rooms, & pheromone diffusers. My cats eventually chill out nicely. The payment plan has allowed us to get the care we needed. Dr. Perry in particular has treated my cat family with great sensitivity, but is also a practical person, who can empathize & recommend a plan of action that suits you. My cats have been through Ultrasounds for a heart murmur, dental surgeries, & biopsies for possible cancerous growth at this clinic, & each time something that started out difficult became doable, thanks to the professionalism exhibited at Westgate. I'm forever grateful. Read Less

I love this place. I've been taking my cats to see Dr Hershey for 10+ years. Would not go anyplace else. Right now, my 1 yr old cat Sven, is quite ill and she spent almost an hour checking him out. I feel lucky that they are so close to me Read Less

I said it all in the post I just made: It annoys me that I have to drive to Edina for Troupers office visits. I have looked and looked, and cant find clinic near me with anything close to West Gate's professions, skill, and thoughtfulness. I guess I should just stop looking because I cant imagine finding a doctor who interacts with Trouper as well as Dr. Perry does. (Just a quick testimonial from a client of seven years) Read Less

We knew it was getting close to the end with our 12 year old small dog.  We had gone to another vet throughout his life, but because our dog went downhill fast I called Westgate since they opened at 7 AM.  And our vet didn't open until 8.  I knew we didn't have much time.  Julie, the individual I spoke with on the phone with was extremely professional, empathetic, and caring while I cried through my words.  She said for us to bring him right away and didn't question why we wouldn't go to our own vet.  My husband took him in and was immediately greeted and rushed to meet with the vet.  They were so wonderful to him and made the process a little less painful.  We received a card in the mail with an extremely thoughtful note.  I wish we would have used them as our vet over the years, they seem wonderful. Read Less

I have had great experience at Westgate and feel that they help make me a better pet owner to my highly bred designer mutt with a tender GI tract. I'm the kind of guy/owner that other vets can see coming a mile away and start warming up the credit card machine. I feel like I get really honest advice, great care and decency at Westgate. I typically use Dr. Donald and my dog loves her. She is gentle, soothing, knowledgeable and above all has a very deep love of animals - I learned that becoming a vet was a second career for Dr. Donald and it is truly her calling.I highly recommend Westgate and Dr. Donald. Read Less

Dr. Donald at Westgate is great! Our 4-year old very vet-averse golden doodle loves her, as do we. She is very knowledgeable, and always gives really honest, practical advice. With so many other vets trying to push treatments and/or expensive products on us, I feel like she always has smart, effective solutions providing the best, safest care for our happy pup. I wouldn't take my dog to see anyone else! Read Less

Having worked at Westgate and seen "behind the scenes" I have to say it is one of the best places I have ever worked. The staff are all very compassionate and knowledgable about what they do. I also took my chinchillas and mouse there for care and would trust Dr. Reed and Dr. Perry with their life. Amazing staff and a wonderful clinic!! Read Less

Westgate is by far the best clinic that I have ever encountered. Amazing doctors and techs who offer the most compassionate care! Good medicine is worth any drive! A special thank you to Dr. Donald for addressing my little girls needs on short notice. You guys rock!! Read Less

Caoimhe Keevee loved her birthday text she got yesterday from Westgate for her birthday, July 4th! We showed it to everyone. She is happy, healthy, and very loved. What could be better on her eleventh birthday! Thank you, Dr. Mirodone, for taking such good care of her. Bless you, Judith, for letting me be Caoimhe's owner all these wonderful years! Westgate must be a great place to work because everyone is always so kind and friendly. We love it there! Read Less

I have been taking my dog to this clinic  for a while now and I absolutely love it! The entire staff is fantastic! If you are looking for a recommendation on a Doctor, see Erik Melin. He is wonderful! He takes his time to talk to you and really cares about each pet he sees. I have sent several friends here and each time they call me to tell they will never go anywhere else! Read Less

I highly recommend Westgate.  My dog LOVES going here - he gets so excited when we pull in the parking lot.  He whines and paws at the door and then runs inside!  While some would say it's a little more expensive than other vets - I've done a few comparisons in the area and it's either the same pricing or if at all about 5% more.  I would not take my dog anywhere else. Read Less

I HIGHLY recommend Dr. Perry and Westgate. I was going to a different vet in the Twin Cities and received an incorrect diagnosis and terrible care.  I was so fortunate to switch to Westgate and see Dr. Perry.  He is absolutely amazing.  The entire staff at Westgate were so kind to my cat.  They treated with him dignity.  My cat was  diagnosed with lymphoma.  Dr. Perry was amazing and worked with me on a course of treatment and even recommended a terrific specialist.  When the time came to put my cat to sleep, Dr. Perry was supportive, kind, and wonderful.  This goes for all of the Westgate staff as well.  I cannot say how much I recommend this clinic and how much I recommend Dr. Perry.  You will not regret going here. Read Less

Dr. Donald is a saint. We were not patients of the clinic but when our senior golden became suddenly ill the clinic was able to get us in right away (I called frantic on a Friday night and we got in on Saturday morning). Dr. Donald told us before each service how much it would cost in a respectful and informative manner. We had to put our golden down two weeks after our first visit and I was blown away but how amazing Dr. Donald and the staff were during the whole process. We will be taking all our other animals to the clinic from now on. I would highly recommend this clinic. Their prices are very fair comparable and the service is outstanding. Read Less

My wife and I have taken our Danes to multiple vets but now we found them their Vet for life.  Westgate (particular Dr. Mirodone)  have been fabulous and have always been there for us when we need them whether it was a phone call or an emergency. Read Less

I could not be happier with the high quality care and  staff at Westgate.  Dr Mirodone is the only vet I will take my dog and cat to see.  They have a fantastic puppy kindergarten as well - i highly recommend it to anyone with a new puppy. Read Less

I have been taking my guinea pigs to Dr. Perry at Westgate since I moved to Minneapolis.  It can be difficult to find a good exotics vet - one who actually is experienced in treating guinea pigs, rabbits, etc and there are several such vets who practice at Westgate.  Hooray!The location is super convenient for me, and they have decent hours - open late enough in the evening where I can make an after-work appointment, or early enough to sneak in before I have to get to the office.  The front desk staff and the technicians/assistants are so helpful and friendly...and I have definitely been in the lobby having a complete freakout over my animals' issues and they've handled it with grace and tact.   Dr. Perry also actually seems to care, which seems like an obvious thing but you'd be surprised at some attitudes I've encountered when trying to get treatment for a pet that is not a dog or a cat.  Even just little things, like receiving a sympathy card from him after the passing of my oldest pig, really touched me and was appreciated.  My pigs have been seen for routine care and emergency care for a variety of issues, and they have gotten top notch treatment here.  When care options become more complicated, they have had to refer me to the U of Minnesota Animal Hospital (I'm talking about surgery, major diagnostics, etc) but they are timely and give me all the info I need to make an informed decision.  I also appreciate them being able to reach out to another doctor in the case of an emergency and my primary not being available - again, the fact that they have more than one experienced exotics vet on staff is so important for exactly this reason.  As far as pricing goes, they may not be the cheapest,  but the care my animals have received here was worth every penny. Read Less

they seem to do a really good job dealing with the people who clearly express themselves through their animal companions and those that just have pets that they want reasonable care for. we fall into the latter category but there's no shortage of the former in the waiting area. they seem to handle both with aplomb.  the vets answer our questions with all of the detail we need to make informed decisions.  to to pit off they carry a wide selection of food for cats and dogs. the front desk staff are always helpful and friendly and the location can't be beat. (for us)we're fans. Read Less

I no longer live in Minneapolis, but when I did, this was my vet's office. I am a very over-protective pet parent and only want the best for my dog and cat. That is exactly what I got at Westgate.As the previous reviewer stated, this is not the most inexpensive vet you can find. But you get what you pay for. So break out the plastic!I usually saw Dr Reed, but also had times that I saw Dr Hershey and Dr Downie. All of them were equally patient, loving and knowledgeable with my pets. They cared about every aspect of my pets' health.My cat was spayed at this clinic, and my dog had his teeth cleaned (under anesthesia). And I felt they were in great hands during these procedures. I also had an emergency visit when my dog had gotten into some dark chocolate. They waited around after close that day, knowing I was on my way.I would recommend them to anyone looking for a good vet's office. Read Less

Charlotte has spent some time here. Her allergies and penchant for potentially toxic substances have caused us to spend more time (and $$$) here than we had budgeted for when we got a dog. But, while it's pricey (but aren't all vets in times of emergencies??), they are so good to her and  so patient with me, that I can't be bothered to look around for anywhere else. They are always prompt about getting back to me regarding a stool sample or concern. Over the telephone, they talked me through my panic when she got into dark chocolate truffles and figured out that based on her weight I didn't need to have her in for an induced vomit.  They photocopied recipes for me when we were determining what food allergies she had. The vet always stays on contact with you until everything is OK.I might pay a lot, but the value for money works out. And she doesn't even freak when we go there. Healthy dog? Priceless. Read Less