I am so unbelievably pleased and impressed with Mounds View Animal Hospital- everyone there is fantastic, I really can't say enough! I did a whole bunch of research on vet clinics in the twin cities a... Read More
I am so unbelievably pleased and impressed with Mounds View Animal Hospital- everyone there is fantastic, I really can't say enough! I did a whole bunch of research on vet clinics in the twin cities area when we first brought our adopted 7 month old pit mix puppy Sylvie home. The Humane Society had given us a list of a ton of places that would do a totally complimentary full health check within a month after adopting. Mounds View Animal Hospital was on the list, and after a bunch of checking around and reading of reviews, and then speaking to the people in the office, I felt confident in bringing my dog in for a check up.The people at the front desk were SO nice, and very quick to get us taken care of right away both checking in, and out. The office/ waiting area is very clean and smells fresh, and has some nice displays of products they offer. The vet tech who got all of Sylvie's vitals was so sweet, great with our dog (who is fairly skittish) and was very accommodating to the fact that I had my 4 year old daughter with us, and made sure we had everything we needed and were comfortable. She also made sure that we had all of the information from the vet and that we understood everything we were told.We then saw Dr. Femrite and she was absolutely wonderful- (our wait time was very short which was fantastic right to start!) she had lots of great information and was extremely thorough in checking out my pup, who we had gotten in a malnourished, poorly cared for, very timid state. She gave me a lot of resources for improving Sylvie's health and state of mind, and was all around very pleasant and helpful. That was all about 8 months ago. This week, my sweet (now fully healthy, happy, highly enthusiastic) dog fell off of our couch while playing and hurt her leg. She began limping sporadically throughout the day, but I couldn't find anything obviously wrong and decided to give her a day or so to see if it would resolve itself... which it did not, in fact it became significantly worse by the next night. I called right away the next day and they were able to get us in ASAP to see Dr. Barcus, who fit her in to his schedule at the last minute. He was fantastic! He took his time and asked a lot of questions to figure out what had been happening, explained what was going on, made sure we understood everything, and what he figured the best course of action was to take at this point. He also asked (even though this was an emergency visit) if we had any other concerns with her in general at this time. Very thorough! *I'd also like to note that we had the same vet tech (who remembered us even though we had only been in one other time) and she was great, yet again. She brought in a bowl of water and a soft blanket for Sylvie, and then asked me if I would like water/ pop/ coffee/ iced coffee, and did i want cream or sugar!?Overall we have now had two exceptionally great visits, even though the one was on an emergent level... I would HIGHLY recommend bringing pets to Mounds View Animal Hospital to anyone- I have had all kinds of animals for over 25 years, with dogs my entire life, and this has by far been the best place I have ever taken any of my animals! They've got my family as clients for life!The service and personable experience you receive is GREAT, the cost on everything seems pretty reasonable/ average to me, which is nice, and the location isn't hard to find at all, and I say that considering that they are located about a 20 min drive from my home in NE. If you're looking for a new vet, give them a try! Read Less