We took our dog in for 2 shots a few weeks apart. We were charged an exam charge both times. Just after the 2nd visit, we noticed a scab on our pets back that the vet had obviously missed during the ‘exam’. When we called the clinic back, we mentioned that the vet had missed the scab during the ‘exam’ and we didn’t want to pay another exam charge. They refused to do it. It seems that the ‘exam’ that they charge for doesn’t really happen when you go in for shots. We have 3 dogs and we will not be going back to the clinic, as they seem to be more concerned about short term $$ vs a long term and trusted relationship. Read Less

I've been here twice now with my animals, and they've always been amazing with me and my pets. Dr. Sanderson is very patient, and explained to us the whole process, and what was going to happen when I made the decision to put my cat to sleep. However, I'm giving 3 stars due to the fact that yesterday the lady at the desk kept coming in our room asking for payment. I told her over and over that i was not ready to pay yet and just wanted some time with my cat before he goes to sleep. Obviously this was not a decision I was ready, or even expected to make. I felt very disrespected by the receptionist, and felt rushed to fill out the paperwork and make payment. Very rude and unprofessional on her part. Read Less

We brought our puppy home at the end of February 2017, and after a bit of research settled on St. Michael Vet Clinic. They have been so great to her since the day we brought her in for her first vet check. She is now 6 months old, and is recovering from her spay surgery. Day 2 post-op, and she is doing great and recovering nicely. They have taken great care of her every time, whether it be for vaccines or her surgery. The team is very gentle, patient and knowledgeable. We don't typically see the same doctor every time, which I would prefer so they get to know her and her history going forward; but the clinic keeps great notes on her file and all of the doctors are friendly and helpful. One of the vet techs can be condescending when answering questions, but aside from that a great team! Our puppy loves them, and is happy to see them every time we go in. Read Less

Thank you so much to Dr. Bloomquist and Karah for your kindness and compassion when we had to euthanize my dog yesterday. Thank you also, for getting us in so quickly, so that my sweet boy didn't have to suffer any longer. You ladies were just wonderful with him, and also with me, as this was very difficult and unexpected. We will definitely be back for any care needed for our other dog and cat. Read Less

Went in for a spay & booster shots, charged for exam....ok. However; I told them that she'd been itching a lot & asked them to check her shoulders while there, under anesthesia (and me being charged for an exam). They called regarding the itching & wanted to swab & charge to re-check her ears! Since she had recently started taking ear drops, I said no. Litterally, just a couple of days later, I took hear in because there were patches of fur missing where she'd been scratching. BOOM! ANOTHER EXAM CHARGE!!!!!!!Read Less

The staff is Friendly, helpful and always welcome us with a smile! The Veterinarians are knowledgeable, and always willing to go out of their way to help and give all of my pets the best care available... I highly recommend them Read Less

We have taken all of our pets my entire life to St. Michael Vet Clinic and have always had a quality experience! They know us and our dogs by name as we walk in the door, have great Vet Techs (a big shout out to Amber S!!!) and always talk through options for treatment/medications that are reasonably priced. Read Less

I have been bringing my dachshund to the Big Lake, then later the St. Michael clinic since he was a puppy. He is now 15 years old. He sees Dr. McAlpin who knows him well. Always attentive and quick to return calls of concern. My dachshund has been through so much, and I partially credit the excellent care he has received at these clinics. The receptionists at the St. Michael clinic are friendly and professional, and they truly care about the pets that are brought in to the clinic. Read Less

I love this vet clinic! They have always taken great care of my animals! I wouldn't take my fur babies any where else! Even through the rough times when we lost a pet, these wonderful people were dedicated to helping keep our animals comfortable! Read Less

I love this vet clinic! They have always taken great care of my animals! I wouldn't take my fur babies any where else! Even through the rough times when we lost a pet, these wonderful people were dedicated to helping keep our animals comfortable! Read Less

It's great to have a vet that genuinely cares about their patients. I took my dog in for a check up because something didn't seem quite right, they checked him out and didn't seem to find an issue. I was surprised though, to receive a phone call the next day asking how he was. It's nice that their care doesn't just stop when the visit is over, they really go above and beyond.Read Less