Very caring people. Quick call back to let me know the results of the blood test. Doctor took her time explaining to me the alternative procedures I could choose. Has a warm heart.
Alicia H
12 Apr 2018
REPORT
Took my dog in to get neutered and was told they had to keep the dog overnight for monitoring. I asked who stays with the dogs overnight - they said NO ONE. I said, I would rather take him home becaus... Read More
Took my dog in to get neutered and was told they had to keep the dog overnight for monitoring. I asked who stays with the dogs overnight - they said NO ONE. I said, I would rather take him home because if something were to happen, at least I would be able to get him to an emergency vet. They said they would let the vet know my concerns and have him call me. Dr. Scott called me and I tried to explain my perspective, but he said it was - and I quote - "Nonnegotiable." I asked what good it would be to leave the dog there without anyone there - he said that some vets do release the animals, but those vets, and I quote again, "Do not care about the well being of the animals." I said I disagreed with this and he said that this is there policy and I said, "Fine, do not do the neuter." He said to come get my dog than. I called Delano Vet and they said they do not keep the dogs overnight because NO ONE IS THERE AND IF ANYTHING WERE TO HAPPEN, IT'S BEST THEY ARE HOME SO SOMEONE CAN TAKE THEIR ANIMAL TO THE EMERGENCY VET. This is what I strongly agree with. Switching vets and will never return to Watertown Vet, which I'm sure is no worries for them.... Read Less
Nancy Tober
9 Apr 2018
REPORT
Very helpful and thorough in their visit with us. The staff was very helpful as well
Sean Jones
28 Mar 2018
REPORT
Called this vet and specifically asked for a specific product and service and was told no problem. Get there and was refused what I wanted. Spent most of the time going over things that was already ... Read More
Called this vet and specifically asked for a specific product and service and was told no problem. Get there and was refused what I wanted. Spent most of the time going over things that was already under control. The vet did help with another issue he was having. Charged $18 to check blood glucose on the same machine I use at home for a $1 test strip. Was told they would call in a couple days to check in on pet, never did. They spam email you at least 3 times a week trying to sell you product. Sold me a product and when I got home I read the ingredients and contained 2 types of sugar. Not ideal for a diabetic cat I'd think. Seems they generally receive good reviews, so it is disappointing that I had a pretty unsatisfactory experience. Read Less
Karen Gaffney
25 Feb 2018
REPORT
Can't say enough about the hometown feel, I know how caring the staff is and feeling comfortable and informed is how I love my four legged children treated!!
Susan R
4 Feb 2018
REPORT
They have been great with all of our fur babies. They even let our Akita hang out with the lab staff while recovering from surgery because he was crying in the kennel. As soon as he was with the girls... Read More
They have been great with all of our fur babies. They even let our Akita hang out with the lab staff while recovering from surgery because he was crying in the kennel. As soon as he was with the girls he laid down and took a nap. Read Less
Jon W
6 Oct 2016
REPORT
We love Dr. Katrina and the staff. They really care, and you can tell!
Nick Kruchowski
26 Sep 2016
REPORT
I STRONGLY recommend this vet clinic. The staff and veterinarians have all been very caring with our pets, they have done a great job taking care of our many guinea pigs as well as our cat. I have als... Read More
I STRONGLY recommend this vet clinic. The staff and veterinarians have all been very caring with our pets, they have done a great job taking care of our many guinea pigs as well as our cat. I have also found their pricing is very reasonable. I am very grateful we have been able to find a good vet especially since we live fairly rural. Read Less
Myrle Croasdale
21 May 2016
REPORT
Top-notch vet. Very knowledgeable. And the fees are reasonable too.
Stacey Kolander
28 Dec 2015
REPORT
Our family's first puppy, our first vet appointment...very friendly and knowledgeable staff. The Vet was with us for nearly 1 hour, answered all our questions and did not rush us out. Would highly rec... Read More
Our family's first puppy, our first vet appointment...very friendly and knowledgeable staff. The Vet was with us for nearly 1 hour, answered all our questions and did not rush us out. Would highly recommend. Read Less
Erin Clark
1 Dec 2015
REPORT
This is the absolute best vet clinic I have been too. A few years ago we had to put our dog down after multiple visits here. They vet and the techs were all crying alongside us. They gained an attachm... Read More
This is the absolute best vet clinic I have been too. A few years ago we had to put our dog down after multiple visits here. They vet and the techs were all crying alongside us. They gained an attachment to my dog and treat them like they are they're own. Would recommend it 100%. Read Less
Very caring people. Quick call back to let me know the results of the blood test. Doctor took her time explaining to me the alternative procedures I could choose. Has a warm heart.
Alicia H
12 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Took my dog in to get neutered and was told they had to keep the dog overnight for monitoring. I asked who stays with the dogs overnight - they said NO ONE. I said, I would rather take him home becaus... Read More
Took my dog in to get neutered and was told they had to keep the dog overnight for monitoring. I asked who stays with the dogs overnight - they said NO ONE. I said, I would rather take him home because if something were to happen, at least I would be able to get him to an emergency vet. They said they would let the vet know my concerns and have him call me. Dr. Scott called me and I tried to explain my perspective, but he said it was - and I quote - "Nonnegotiable." I asked what good it would be to leave the dog there without anyone there - he said that some vets do release the animals, but those vets, and I quote again, "Do not care about the well being of the animals." I said I disagreed with this and he said that this is there policy and I said, "Fine, do not do the neuter." He said to come get my dog than. I called Delano Vet and they said they do not keep the dogs overnight because NO ONE IS THERE AND IF ANYTHING WERE TO HAPPEN, IT'S BEST THEY ARE HOME SO SOMEONE CAN TAKE THEIR ANIMAL TO THE EMERGENCY VET. This is what I strongly agree with. Switching vets and will never return to Watertown Vet, which I'm sure is no worries for them.... Read Less
Nancy Tober
9 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Very helpful and thorough in their visit with us. The staff was very helpful as well
Sean Jones
28 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Called this vet and specifically asked for a specific product and service and was told no problem. Get there and was refused what I wanted. Spent most of the time going over things that was already ... Read More
Called this vet and specifically asked for a specific product and service and was told no problem. Get there and was refused what I wanted. Spent most of the time going over things that was already under control. The vet did help with another issue he was having. Charged $18 to check blood glucose on the same machine I use at home for a $1 test strip. Was told they would call in a couple days to check in on pet, never did. They spam email you at least 3 times a week trying to sell you product. Sold me a product and when I got home I read the ingredients and contained 2 types of sugar. Not ideal for a diabetic cat I'd think. Seems they generally receive good reviews, so it is disappointing that I had a pretty unsatisfactory experience. Read Less
Karen Gaffney
25 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Can't say enough about the hometown feel, I know how caring the staff is and feeling comfortable and informed is how I love my four legged children treated!!
Susan R
4 Feb 2018
REPORT
☆☆☆☆☆
REPORT
They have been great with all of our fur babies. They even let our Akita hang out with the lab staff while recovering from surgery because he was crying in the kennel. As soon as he was with the girls... Read More
They have been great with all of our fur babies. They even let our Akita hang out with the lab staff while recovering from surgery because he was crying in the kennel. As soon as he was with the girls he laid down and took a nap. Read Less
Jon W
6 Oct 2016
REPORT
☆☆☆☆☆
REPORT
We love Dr. Katrina and the staff. They really care, and you can tell!
Nick Kruchowski
26 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I STRONGLY recommend this vet clinic. The staff and veterinarians have all been very caring with our pets, they have done a great job taking care of our many guinea pigs as well as our cat. I have als... Read More
I STRONGLY recommend this vet clinic. The staff and veterinarians have all been very caring with our pets, they have done a great job taking care of our many guinea pigs as well as our cat. I have also found their pricing is very reasonable. I am very grateful we have been able to find a good vet especially since we live fairly rural. Read Less
Myrle Croasdale
21 May 2016
REPORT
☆☆☆☆☆
REPORT
Top-notch vet. Very knowledgeable. And the fees are reasonable too.
Stacey Kolander
28 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Our family's first puppy, our first vet appointment...very friendly and knowledgeable staff. The Vet was with us for nearly 1 hour, answered all our questions and did not rush us out. Would highly rec... Read More
Our family's first puppy, our first vet appointment...very friendly and knowledgeable staff. The Vet was with us for nearly 1 hour, answered all our questions and did not rush us out. Would highly recommend. Read Less
Erin Clark
1 Dec 2015
REPORT
☆☆☆☆☆
REPORT
This is the absolute best vet clinic I have been too. A few years ago we had to put our dog down after multiple visits here. They vet and the techs were all crying alongside us. They gained an attachm... Read More
This is the absolute best vet clinic I have been too. A few years ago we had to put our dog down after multiple visits here. They vet and the techs were all crying alongside us. They gained an attachment to my dog and treat them like they are they're own. Would recommend it 100%. Read Less