Florence Animal Clinic
Florence, Mississippi
General Info
Florence Animal Clinic is a veterinary practice located in Florence dedicated to providing comprehensive and empathetic pet care throughout the community. The clinic is located in Florence, United States. The team provides customized wellness plans, routine check-ups, and other curative treatments. Services often encompass Orthopedic Surgery, Preventative Medicine, Mobile Vet Services, Diagnostics, Vaccinations, Nutritional Counseling, and Prescription Medications. These treatments are performed with attention to detail and focus on preventative and responsive care. The clinic is well-equipped and animals are not stressed during visits, which helps to get better diagnosis and treatment results. Clients often point out how understanding and caring the staff is, which helps build long-term trust and communication. Florence Animal Clinic continues to build upon its established reputation as a cornerstone in the Florence pet-owning community. Whether it is helping young pets to start their lives on the right foot or supporting older ones with chronic health problems, the clinic’s professionals are always ready to help. Their passion for animal welfare is evident as they continually seek to expand their knowledge and stay abreast of the latest developments in veterinary medicine. This ensures that every pet receives the best possible care. It also seeks to promote responsible pet ownership and community involvement. Through shared empathy and commitment between their veterinary team and pet owners, Florence Animal Clinic offers pet care to families in Florence and across Mississippi. Before a cat allows an exam, “eye to eye” and “soul to soul” contact is often necessary. The process of moving from one step to another may need to be decelerated, and the dog might require authorization to investigate the tools through sniffing. The clinic’s method is species-specific and emotionally responsive, yet avoids overstimulation and adjusts as needed. This method considers the owners as full and equal partners. When pets come into the clinic, veterinarians use the observations of how they behave at home as part of the clinical input. Through its medical services, the Florence Animal Clinic delivers preventive planning and diagnostics while offering internal medicine, nutritional counseling, dental care, and multi-species senior pet wellness support. The time allocated for each procedure is dependent upon the animal’s ability to remain calm and present. Some pets had their procedures done over the course of several visits, and others were put on plans to help them prepare for everything at once. Exotic animals are handled uniquely to avoid the severe health effects of stress. After medical visits, parents notice these signals and are advised on approaches to prevent pain and how to gauge when normal activities are no longer stressful (Hardesty et al., 2020). Each treatment plan has a rhythm that indicates when it is time to stop, listen and look. Florence Animal Clinic renders veterinary services to pets and families in Florence and other Mississippi areas. The firm adjusts to each client’s temporal needs by paying attention to a patient’s stress indicators and physical ques.
Services
Behavioral Counseling
Boarding
Dental Care
Diagnostics
Grooming
House Calls
In-House Pharmacy
Laboratory
Microchipping
Mobile Vet Services
Nutritional Counseling
Orthopedic Surgery
Pain Management
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Surgery
Vaccinations
Reviews
VICKI BROWN
22 Jun 2018
REPORT
They are great. They love your pet as if were their own pet. Great prices. Keep you updated on when checkups are due. Friendly staff. And my dogs love to go there.
Katy Young
11 Jun 2018
REPORT
I got charged a $75 dollar emergency fee even though i called the morning of and they said i could come that afternoon after work. I am more than willing to pay for services rendered, but not a bogus ...
I got charged a $75 dollar emergency fee even though i called the morning of and they said i could come that afternoon after work. I am more than willing to pay for services rendered, but not a bogus fee. There was an additional $45 for a wound cleanse, in which my dog did not get stitches on an open wound that still needs some sort of assistance closing. They shaved around his wounds and his injured leg/foot (all the way down to the top of his toes which also got trimmed) as His leg was swollen and bruised. Their diagnoses was “maybe he got bit by a snake or he has puncture wounds from sticks”. I ended up taking him to another vet because four days later it is worse, even though I administered medicine as directed. The vet i took him to could tell his leg was broken before doing xrays because of THE LOUD CRUNCHING YOU COULD FEEL IN HIS LEG/FOOT AND IN COMPARISON TO HIS OTHER BACK LEG WAS NOTICEABLY CROOKED . I don't even want to imagine the pain my dog was in when you held him down to trim toenails on a broken foot, much less how it felt when you shaved it. Overall, i feel like the staff was rude and I overpaid for my dog to not receive proper medical attention. I do not recommend going to this clinic.
Melissa McCoy
7 Jun 2018
REPORT
Great service and facilities. Very caring staff. Not overpriced!
Chris Park
12 Apr 2018
REPORT
In response to the previous response sent to my wife from Florence Animal Clinic
Point(s)
1) I find it hard to believe FAC (or any modern person) capable of being ignorant to the ease at which cell r...
In response to the previous response sent to my wife from Florence Animal Clinic
Point(s)
1) I find it hard to believe FAC (or any modern person) capable of being ignorant to the ease at which cell records can be retrieved. We have accessed our records. NO ATTEMPTS WERE MADE TO REACH US. My correct cell number is on file with the clinic and was verified by your staff.
2) There was NEVER a follow up scheduled visit.
(All copies of issued paperwork are available for ANY interested parties).
3) After I took time out of work to drive to Dr. Dye’s office to pick up MY COPY of the prescription (with all needed fax/contact information attached- All copies of issued paperwork are available for ANY interested parties), I was told that, having signed the declination form, all necessary prescriptions would be faxed to our on-line pet pharmacy.
4)Thank you, Vet-tech, for telling me (an experienced Medic) how testing for disease works. At NO POINT during our 3 hour initial visit were we given options on ANY treatments.
Your office prescribed a course of testing which OBVIOUSLY would have resulted in the same medication prescribed.
(Pro Tip- don’t leave your billing screen up in the exam room while simultaneously adjusting it when the clients can view it in real time)
5) “Dr. Dye was giving you a month prescription of the medication...”
Specifically to the person I am responding to...
Break out your crayons and your Texas Instruments calculator, because 20 bid, and 30 bid ( bid = twice daily, for those of you not in the medical profession keeping score) doesn’t come close to 30 day/one month of medication (all prescription bottles issued are available for ANY interested parties)
6) “Extended period of time”
Could you be more vague? Everything you needed for our pet’s info was still in your database.
In closing, I see that Dr. Tammy Dye was either unwilling or incapable of addressing concerns and what appears to be ongoing problems with her staff (hence the reply from an employee, rather than the standing Veterinarian). Hopefully, Florence Animal Clinic can look on this as an opportunity to remove any problem staff and continue forward .
Jeanne Park
12 Apr 2018
REPORT
This will be a pretty long review. You are welcome to read the whole review but I will sum it up by saying we will NEVER be taking our dog back due to the poor service, manipulation, and unprofessiona...
This will be a pretty long review. You are welcome to read the whole review but I will sum it up by saying we will NEVER be taking our dog back due to the poor service, manipulation, and unprofessionalism exhibited by this clinic (and in particular one technician) that we received over the course of the last 6 weeks.
We took our 14 year old dog in with breathing issues and lack of energy. We went in during regularly scheduled hours on Sat. We called to make an appointment at opening and they instructed us to bring her right in. We waited over 2 hours to see the vet. Not once, at any time did anyone check on us, explain why others were called ahead of us, or even speak to us. Once we were called back, Dr. Dye examined her for 5 minutes, diagnosed her with a heart murmur and said the tech would be back to talk with us about treatment. The tech came back and read from a computer screen that our dog would need tests to confirm the diagnosis, meds, etc. for a total of roughly $600. We declined the tests. The tech stated that she would have to talk to the Dr. and then left. She left her computer screen up when she left. We saw the charges for all the tests disappear as we watched. However, the meds stayed the same. When she came back, she informed us we owed $200 for the visit and the meds. We found it interesting that the dog would get the same medication without the tests as she would with them...at the cost of $400 additional dollars. The medicine was dispensed with 20 of one pill and 30 of the other (both being taken twice a day) which meant we’d run out of one before the other. This made no sense because we were told she’d be on them indefinitely.. Part of the bill was a $100 emergency charge, which we did not understand since they have regular operating hours on Saturday. However, we were ready to leave and didn’t protest. We did ask about getting a prescription but were told by the tech they would keep it on file. (I did give one star because our dog has improved with the medicine.)
That was an ordeal, but it gets worse. When we tried to order her meds from a reputable online pharmacy at half the cost of the vets office, it was ridiculous. The company faxed the prescription request to the clinic. After several days waiting, we called the company who stated they hadn’t received it back. We called the clinic, who said they had it but refused to fax it to the company. When we spoke to the same tech she said she’d been trying to call us for days to tell us to come pick it up. Complete untruth. In the age of caller ID, you can’t really tell people that. We picked it up and signed the paperwork they said needed to to be signed in order to fax AND then they still didn’t fax it. Called the next day, was told they couldn’t fax it. The next day, my husband called, left a message and was assured someone would call back. They did not. He called the next day and the tech he spoke with told him they were going to fax it right then. She immediately called the company and told them it would have to be mailed. Husband called back and was pretty angry. He spoke with the tech who informed him they couldn’t fax it because we hadn’t brought our dog in for a scheduled follow up appointment. There wasn’t EVER one scheduled. At this point, he asked to speak with Dr. Dye. He was put on hold for 10 minutes. Then the tech came back and said Dr. Dye was unavailable but would be happy to talk to him on our next visit. He politely let the tech know there would not be a next visit. I put the prescription in express mail ($25) out of my pocket! Unbelievable! Bottom line, dishonest tech, poor service. Got the feeling that we received this treatment because we weren’t purchasing the medication from them. They did not seem the least bit interested in whether or not our dog got her meds. They did not ask if she was out of meds, close to being out, or about her well being at all!
Robert B
1 Mar 2018
REPORT
Dr Tammy Dye and her staff are exceptionally concerned for their animal patients and human parents. Their costs versus results is the best in the metro area. Also exciting, is their new, premier board...
Dr Tammy Dye and her staff are exceptionally concerned for their animal patients and human parents. Their costs versus results is the best in the metro area. Also exciting, is their new, premier boarding facility that is being built now.
Awesome!
Arthur Whigham
10 Feb 2018
REPORT
Loved, the way the Staffers of "FLORENCE ANIMAL CLINIC " treated me and "Grace" my kitten!! First of all, they made me feel like I was Special, and the way they Love There Job! It's a great feeling! A...
Loved, the way the Staffers of "FLORENCE ANIMAL CLINIC " treated me and "Grace" my kitten!! First of all, they made me feel like I was Special, and the way they Love There Job! It's a great feeling! And they Gave us Something Special for my Cat to Play with!! I highly recommend it to pet owners!! You Won't be disappointed! 😀 thanks!!!
lexie cannon
6 Dec 2017
REPORT
Everyone was so nice during a difficult time in my life! I love this group!
Teresa Rupright
11 Dec 2016
REPORT
Thank you Dr. Dye for taking care of cinnamon.. she is so much better....
Vickey Ward
25 Nov 2016
REPORT
Love this veterinary clinic - have moved to other side of Florence and will make the drive
Vicki Floyd Brown
5 Nov 2016
REPORT
Izzy was treated like she belong to the staff. All her problems seem to have got soooo much better. Monday she has her follow up visit. Can't wait to see how far she has come. I recommend this clinic ...
Izzy was treated like she belong to the staff. All her problems seem to have got soooo much better. Monday she has her follow up visit. Can't wait to see how far she has come. I recommend this clinic to everyone.
Shannon Adkerson Woodard
16 Sep 2016
REPORT
We are so thankful for Dr Dye and everyone at Florence animal clinic! What a blessing they all have been to us over the years. Excellent care for our precious pets!
Michelle Barlow
8 Sep 2016
REPORT
Dr. Dye and staff have been wonderful to our four legged loved ones. Would recommend Florence Animal Clinic for your pet needs. Wonderful, caring folks.
Ron Albertson
31 Aug 2016
REPORT
Morgan was in for his second laser therapy treatment today and his Geriatric blood work and exam. Morgan is hypothyroid, anemic, has had bladder stone surgery and is on a prescription diet for kidney...
Morgan was in for his second laser therapy treatment today and his Geriatric blood work and exam. Morgan is hypothyroid, anemic, has had bladder stone surgery and is on a prescription diet for kidney stones. And, under the care of Dr. Dye and her staff, his blood work today was all normal!!! His meds, the food...the care...is all working great! I am doing my happy dance....
Cheryl Pilgrim Phillips
9 Aug 2016
REPORT
Always love my fur babies as much as I do! Wonderful!
Ashley Stephens
23 Jul 2016
REPORT
Wonderful people! We love you guys!! Thanks for taking such GREAT care of our babies!!!
Sheryl Conerly
21 Jul 2016
REPORT
I love y'all & y'all are always so good with my babies, but, I need to make a suggestion. Y'all should go ahead & change your times on Monday-Friday to 8am until 5:45 or 5:50pmbecause twice now, I hav...
I love y'all & y'all are always so good with my babies, but, I need to make a suggestion. Y'all should go ahead & change your times on Monday-Friday to 8am until 5:45 or 5:50pmbecause twice now, I have gotten there before 6pm to get my babies' some Trifexis & you are already locked. The 1st time there were still cars there, but today, not a one. Just saying. I still love y'all & I will see you around 2:15 tomorrow.
christy huey
28 Apr 2016
REPORT
Very knowledgeable and caring staff. Always calls to check on pets after shots.
Tracey Beeson
10 Feb 2016
REPORT
Our little shi-tzu goes to Dr Dye, she and her staff take excellent care of her. I wouldn't consider taking my pet anywhere else.
Brandi M. Ambrose-Gutierrez
9 Sep 2015
REPORT
Sad. Took my sick puppy. Everybody was nice except for the tech who walked up to me and said what he had, that it would be between $350 and $400 for treatment or my only other option was to take him ...
Sad. Took my sick puppy. Everybody was nice except for the tech who walked up to me and said what he had, that it would be between $350 and $400 for treatment or my only other option was to take him home and he'll die. I didn't have that so I said I'll just have to take him home. They didn't offer a payment plan, tell me who could do it cheaper or anything. When I was leaving after paying for the lab tests the receptionist let me know that the Vet said since I paid in full for the tests that if I signed over all rights to my puppy she would "take care" of him. Gee..... Thanks but no thanks.
Sue Sakcriska Jenkins
22 May 2015
REPORT
Great service with the personal touch. From reception to vets all are warm, inviting, and knowledgeable. If you need a vet this is where you need to go :)
A Google User
21 Oct 2011
REPORT
Service has really gone down hill since Dr. Best left. They want a $200 deposit if you pet isn't a already a patient. They seem to care more about the money than the animal.
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FAQs
Where is Florence Animal Clinic located?
Florence Animal Clinic is located at 3345 US 49, Florence, Mississippi 39073. It's easily accessible to pet owners in the Florence area and surrounding communities.
What time does Florence Animal Clinic open and close each day?
Florence Animal Clinic is open Monday 08:00 AM - 12:00 PM, Monday 14:00 PM - 18:00 PM, Tuesday 08:00 AM - 12:00 PM, Tuesday 14:00 PM - 18:00 PM, Wednesday 08:00 AM - 12:00 PM, Wednesday 14:00 PM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Florence Animal Clinic?
You can book an appointment online with Florence Animal Clinic via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Florence Animal Clinic offer?
Florence Animal Clinic in Florence offers a range of veterinary services, including Behavioral Counseling, Boarding, Dental Care, Diagnostics, Grooming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Florence Animal Clinic offer vaccinations for pets?
Yes, Florence Animal Clinic provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Florence clinic.
Does Florence Animal Clinic offer pet dental care?
Absolutely. Florence Animal Clinic offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Florence Animal Clinic?
Florence Animal Clinic does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Florence.
Does Florence Animal Clinic provide boarding or kennel services?
Yes, Florence Animal Clinic has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Florence Animal Clinic?
Florence Animal Clinic provides spaying and neutering services for pets. Their veterinary team in Florence has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Florence Animal Clinic microchip my pet?
Yes, Florence Animal Clinic offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 12:00 PM
2:00 PM – 6:00 PM
Tuesday
Tue
8:00 AM – 12:00 PM
2:00 PM – 6:00 PM
Wednesday
Wed
8:00 AM – 12:00 PM
2:00 PM – 6:00 PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Florence Animal Clinic
Florence, Mississippi
General Info
Florence Animal Clinic is a veterinary practice located in Florence dedicated to providing comprehensive and empathetic pet care throughout the community. The clinic is located in Florence, United States. The team provides customized wellness plans, routine check-ups, and other curative treatments. Services often encompass Orthopedic Surgery, Preventative Medicine, Mobile Vet Services, Diagnostics, Vaccinations, Nutritional Counseling, and Prescription Medications. These treatments are performed with attention to detail and focus on preventative and responsive care. The clinic is well-equipped and animals are not stressed during visits, which helps to get better diagnosis and treatment results. Clients often point out how understanding and caring the staff is, which helps build long-term trust and communication. Florence Animal Clinic continues to build upon its established reputation as a cornerstone in the Florence pet-owning community. Whether it is helping young pets to start their lives on the right foot or supporting older ones with chronic health problems, the clinic’s professionals are always ready to help. Their passion for animal welfare is evident as they continually seek to expand their knowledge and stay abreast of the latest developments in veterinary medicine. This ensures that every pet receives the best possible care. It also seeks to promote responsible pet ownership and community involvement. Through shared empathy and commitment between their veterinary team and pet owners, Florence Animal Clinic offers pet care to families in Florence and across Mississippi. Before a cat allows an exam, “eye to eye” and “soul to soul” contact is often necessary. The process of moving from one step to another may need to be decelerated, and the dog might require authorization to investigate the tools through sniffing. The clinic’s method is species-specific and emotionally responsive, yet avoids overstimulation and adjusts as needed. This method considers the owners as full and equal partners. When pets come into the clinic, veterinarians use the observations of how they behave at home as part of the clinical input. Through its medical services, the Florence Animal Clinic delivers preventive planning and diagnostics while offering internal medicine, nutritional counseling, dental care, and multi-species senior pet wellness support. The time allocated for each procedure is dependent upon the animal’s ability to remain calm and present. Some pets had their procedures done over the course of several visits, and others were put on plans to help them prepare for everything at once. Exotic animals are handled uniquely to avoid the severe health effects of stress. After medical visits, parents notice these signals and are advised on approaches to prevent pain and how to gauge when normal activities are no longer stressful (Hardesty et al., 2020). Each treatment plan has a rhythm that indicates when it is time to stop, listen and look. Florence Animal Clinic renders veterinary services to pets and families in Florence and other Mississippi areas. The firm adjusts to each client’s temporal needs by paying attention to a patient’s stress indicators and physical ques.
Business Hours
Monday
08:00AM-12:00PM
14:00PM-18:00PM
Tuesday
08:00AM-12:00PM
14:00PM-18:00PM
Wednesday
08:00AM-12:00PM
14:00PM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Behavioral Counseling
Boarding
Dental Care
Diagnostics
Grooming
House Calls
In-House Pharmacy
Laboratory
Microchipping
Mobile Vet Services
Nutritional Counseling
Orthopedic Surgery
Pain Management
Prescription Medications
Preventive Medicine
Puppy and Kitten Care
Surgery
Vaccinations
Reviews
VICKI BROWN
22 Jun 2018
They are great. They love your pet as if were their own pet. Great prices. Keep you updated on when checkups are due. Friendly staff. And my dogs love to go there.
Katy Young
11 Jun 2018
I got charged a $75 dollar emergency fee even though i called the morning of and they said i could come that afternoon after work. I am more than willing to pay for services rendered, but not a bogus ...
I got charged a $75 dollar emergency fee even though i called the morning of and they said i could come that afternoon after work. I am more than willing to pay for services rendered, but not a bogus fee. There was an additional $45 for a wound cleanse, in which my dog did not get stitches on an open wound that still needs some sort of assistance closing. They shaved around his wounds and his injured leg/foot (all the way down to the top of his toes which also got trimmed) as His leg was swollen and bruised. Their diagnoses was “maybe he got bit by a snake or he has puncture wounds from sticks”. I ended up taking him to another vet because four days later it is worse, even though I administered medicine as directed. The vet i took him to could tell his leg was broken before doing xrays because of THE LOUD CRUNCHING YOU COULD FEEL IN HIS LEG/FOOT AND IN COMPARISON TO HIS OTHER BACK LEG WAS NOTICEABLY CROOKED . I don't even want to imagine the pain my dog was in when you held him down to trim toenails on a broken foot, much less how it felt when you shaved it. Overall, i feel like the staff was rude and I overpaid for my dog to not receive proper medical attention. I do not recommend going to this clinic.
Melissa McCoy
7 Jun 2018
Great service and facilities. Very caring staff. Not overpriced!
Chris Park
12 Apr 2018
In response to the previous response sent to my wife from Florence Animal Clinic
Point(s)
1) I find it hard to believe FAC (or any modern person) capable of being ignorant to the ease at which cell r...
In response to the previous response sent to my wife from Florence Animal Clinic
Point(s)
1) I find it hard to believe FAC (or any modern person) capable of being ignorant to the ease at which cell records can be retrieved. We have accessed our records. NO ATTEMPTS WERE MADE TO REACH US. My correct cell number is on file with the clinic and was verified by your staff.
2) There was NEVER a follow up scheduled visit.
(All copies of issued paperwork are available for ANY interested parties).
3) After I took time out of work to drive to Dr. Dye’s office to pick up MY COPY of the prescription (with all needed fax/contact information attached- All copies of issued paperwork are available for ANY interested parties), I was told that, having signed the declination form, all necessary prescriptions would be faxed to our on-line pet pharmacy.
4)Thank you, Vet-tech, for telling me (an experienced Medic) how testing for disease works. At NO POINT during our 3 hour initial visit were we given options on ANY treatments.
Your office prescribed a course of testing which OBVIOUSLY would have resulted in the same medication prescribed.
(Pro Tip- don’t leave your billing screen up in the exam room while simultaneously adjusting it when the clients can view it in real time)
5) “Dr. Dye was giving you a month prescription of the medication...”
Specifically to the person I am responding to...
Break out your crayons and your Texas Instruments calculator, because 20 bid, and 30 bid ( bid = twice daily, for those of you not in the medical profession keeping score) doesn’t come close to 30 day/one month of medication (all prescription bottles issued are available for ANY interested parties)
6) “Extended period of time”
Could you be more vague? Everything you needed for our pet’s info was still in your database.
In closing, I see that Dr. Tammy Dye was either unwilling or incapable of addressing concerns and what appears to be ongoing problems with her staff (hence the reply from an employee, rather than the standing Veterinarian). Hopefully, Florence Animal Clinic can look on this as an opportunity to remove any problem staff and continue forward .
Jeanne Park
12 Apr 2018
This will be a pretty long review. You are welcome to read the whole review but I will sum it up by saying we will NEVER be taking our dog back due to the poor service, manipulation, and unprofessiona...
This will be a pretty long review. You are welcome to read the whole review but I will sum it up by saying we will NEVER be taking our dog back due to the poor service, manipulation, and unprofessionalism exhibited by this clinic (and in particular one technician) that we received over the course of the last 6 weeks.
We took our 14 year old dog in with breathing issues and lack of energy. We went in during regularly scheduled hours on Sat. We called to make an appointment at opening and they instructed us to bring her right in. We waited over 2 hours to see the vet. Not once, at any time did anyone check on us, explain why others were called ahead of us, or even speak to us. Once we were called back, Dr. Dye examined her for 5 minutes, diagnosed her with a heart murmur and said the tech would be back to talk with us about treatment. The tech came back and read from a computer screen that our dog would need tests to confirm the diagnosis, meds, etc. for a total of roughly $600. We declined the tests. The tech stated that she would have to talk to the Dr. and then left. She left her computer screen up when she left. We saw the charges for all the tests disappear as we watched. However, the meds stayed the same. When she came back, she informed us we owed $200 for the visit and the meds. We found it interesting that the dog would get the same medication without the tests as she would with them...at the cost of $400 additional dollars. The medicine was dispensed with 20 of one pill and 30 of the other (both being taken twice a day) which meant we’d run out of one before the other. This made no sense because we were told she’d be on them indefinitely.. Part of the bill was a $100 emergency charge, which we did not understand since they have regular operating hours on Saturday. However, we were ready to leave and didn’t protest. We did ask about getting a prescription but were told by the tech they would keep it on file. (I did give one star because our dog has improved with the medicine.)
That was an ordeal, but it gets worse. When we tried to order her meds from a reputable online pharmacy at half the cost of the vets office, it was ridiculous. The company faxed the prescription request to the clinic. After several days waiting, we called the company who stated they hadn’t received it back. We called the clinic, who said they had it but refused to fax it to the company. When we spoke to the same tech she said she’d been trying to call us for days to tell us to come pick it up. Complete untruth. In the age of caller ID, you can’t really tell people that. We picked it up and signed the paperwork they said needed to to be signed in order to fax AND then they still didn’t fax it. Called the next day, was told they couldn’t fax it. The next day, my husband called, left a message and was assured someone would call back. They did not. He called the next day and the tech he spoke with told him they were going to fax it right then. She immediately called the company and told them it would have to be mailed. Husband called back and was pretty angry. He spoke with the tech who informed him they couldn’t fax it because we hadn’t brought our dog in for a scheduled follow up appointment. There wasn’t EVER one scheduled. At this point, he asked to speak with Dr. Dye. He was put on hold for 10 minutes. Then the tech came back and said Dr. Dye was unavailable but would be happy to talk to him on our next visit. He politely let the tech know there would not be a next visit. I put the prescription in express mail ($25) out of my pocket! Unbelievable! Bottom line, dishonest tech, poor service. Got the feeling that we received this treatment because we weren’t purchasing the medication from them. They did not seem the least bit interested in whether or not our dog got her meds. They did not ask if she was out of meds, close to being out, or about her well being at all!
Robert B
1 Mar 2018
Dr Tammy Dye and her staff are exceptionally concerned for their animal patients and human parents. Their costs versus results is the best in the metro area. Also exciting, is their new, premier board...
Dr Tammy Dye and her staff are exceptionally concerned for their animal patients and human parents. Their costs versus results is the best in the metro area. Also exciting, is their new, premier boarding facility that is being built now.
Awesome!
Arthur Whigham
10 Feb 2018
Loved, the way the Staffers of "FLORENCE ANIMAL CLINIC " treated me and "Grace" my kitten!! First of all, they made me feel like I was Special, and the way they Love There Job! It's a great feeling! A...
Loved, the way the Staffers of "FLORENCE ANIMAL CLINIC " treated me and "Grace" my kitten!! First of all, they made me feel like I was Special, and the way they Love There Job! It's a great feeling! And they Gave us Something Special for my Cat to Play with!! I highly recommend it to pet owners!! You Won't be disappointed! 😀 thanks!!!
lexie cannon
6 Dec 2017
Everyone was so nice during a difficult time in my life! I love this group!
Teresa Rupright
11 Dec 2016
Thank you Dr. Dye for taking care of cinnamon.. she is so much better....
Vickey Ward
25 Nov 2016
Love this veterinary clinic - have moved to other side of Florence and will make the drive
Vicki Floyd Brown
5 Nov 2016
Izzy was treated like she belong to the staff. All her problems seem to have got soooo much better. Monday she has her follow up visit. Can't wait to see how far she has come. I recommend this clinic ...
Izzy was treated like she belong to the staff. All her problems seem to have got soooo much better. Monday she has her follow up visit. Can't wait to see how far she has come. I recommend this clinic to everyone.
Shannon Adkerson Woodard
16 Sep 2016
We are so thankful for Dr Dye and everyone at Florence animal clinic! What a blessing they all have been to us over the years. Excellent care for our precious pets!
Michelle Barlow
8 Sep 2016
Dr. Dye and staff have been wonderful to our four legged loved ones. Would recommend Florence Animal Clinic for your pet needs. Wonderful, caring folks.
Ron Albertson
31 Aug 2016
Morgan was in for his second laser therapy treatment today and his Geriatric blood work and exam. Morgan is hypothyroid, anemic, has had bladder stone surgery and is on a prescription diet for kidney...
Morgan was in for his second laser therapy treatment today and his Geriatric blood work and exam. Morgan is hypothyroid, anemic, has had bladder stone surgery and is on a prescription diet for kidney stones. And, under the care of Dr. Dye and her staff, his blood work today was all normal!!! His meds, the food...the care...is all working great! I am doing my happy dance....
Cheryl Pilgrim Phillips
9 Aug 2016
Always love my fur babies as much as I do! Wonderful!
Ashley Stephens
23 Jul 2016
Wonderful people! We love you guys!! Thanks for taking such GREAT care of our babies!!!
Sheryl Conerly
21 Jul 2016
I love y'all & y'all are always so good with my babies, but, I need to make a suggestion. Y'all should go ahead & change your times on Monday-Friday to 8am until 5:45 or 5:50pmbecause twice now, I hav...
I love y'all & y'all are always so good with my babies, but, I need to make a suggestion. Y'all should go ahead & change your times on Monday-Friday to 8am until 5:45 or 5:50pmbecause twice now, I have gotten there before 6pm to get my babies' some Trifexis & you are already locked. The 1st time there were still cars there, but today, not a one. Just saying. I still love y'all & I will see you around 2:15 tomorrow.
christy huey
28 Apr 2016
Very knowledgeable and caring staff. Always calls to check on pets after shots.
Tracey Beeson
10 Feb 2016
Our little shi-tzu goes to Dr Dye, she and her staff take excellent care of her. I wouldn't consider taking my pet anywhere else.
Brandi M. Ambrose-Gutierrez
9 Sep 2015
Sad. Took my sick puppy. Everybody was nice except for the tech who walked up to me and said what he had, that it would be between $350 and $400 for treatment or my only other option was to take him ...
Sad. Took my sick puppy. Everybody was nice except for the tech who walked up to me and said what he had, that it would be between $350 and $400 for treatment or my only other option was to take him home and he'll die. I didn't have that so I said I'll just have to take him home. They didn't offer a payment plan, tell me who could do it cheaper or anything. When I was leaving after paying for the lab tests the receptionist let me know that the Vet said since I paid in full for the tests that if I signed over all rights to my puppy she would "take care" of him. Gee..... Thanks but no thanks.
Sue Sakcriska Jenkins
22 May 2015
Great service with the personal touch. From reception to vets all are warm, inviting, and knowledgeable. If you need a vet this is where you need to go :)
A Google User
21 Oct 2011
Service has really gone down hill since Dr. Best left. They want a $200 deposit if you pet isn't a already a patient. They seem to care more about the money than the animal.
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FAQs
Where is Florence Animal Clinic located?
Florence Animal Clinic is located at 3345 US 49, Florence, Mississippi 39073. It's easily accessible to pet owners in the Florence area and surrounding communities.
What time does Florence Animal Clinic open and close each day?
Florence Animal Clinic is open Monday 08:00 AM - 12:00 PM, Monday 14:00 PM - 18:00 PM, Tuesday 08:00 AM - 12:00 PM, Tuesday 14:00 PM - 18:00 PM, Wednesday 08:00 AM - 12:00 PM, Wednesday 14:00 PM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Florence Animal Clinic?
You can book an appointment online with Florence Animal Clinic via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Florence Animal Clinic offer?
Florence Animal Clinic in Florence offers a range of veterinary services, including Behavioral Counseling, Boarding, Dental Care, Diagnostics, Grooming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Florence Animal Clinic offer vaccinations for pets?
Yes, Florence Animal Clinic provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Florence clinic.
Does Florence Animal Clinic offer pet dental care?
Absolutely. Florence Animal Clinic offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at Florence Animal Clinic?
Florence Animal Clinic does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Florence.
Does Florence Animal Clinic provide boarding or kennel services?
Yes, Florence Animal Clinic has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Florence Animal Clinic?
Florence Animal Clinic provides spaying and neutering services for pets. Their veterinary team in Florence has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Florence Animal Clinic microchip my pet?
Yes, Florence Animal Clinic offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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