25 Reviews

Heritage Veterinary Hospital

Creve Coeur, Missouri
General Info
Heritage Veterinary Hospital in Creve Coeur delivers animal care that aligns with how animals perceive their surroundings through individual sounds smells and movements. Families throughout Missouri encounter an experience built upon awareness instead of outcomes. The first stage of communication frequently occurs without spoken words. Before initiating any physical examination the team analyzes tail position along with spatial hesitation and micro-responses. The levels of lighting and scent in each room can be adjusted to prevent startle reflex activation. The scheduling of appointments follows the unique regulation timeline set by each pet. Certain practitioners initiate their assessments with orthopedic evaluations while others start with basic observational scanning based on detected tension patterns. Heritage Veterinary Hospital provides species-spanning support for diagnostics lab work illness intervention orthopedic support dermatological care and oral health. Examinations might bypass or rearrange procedures when detecting indicators such as lip licking, paw withdrawal, or shifting gaze. Assessing pain indicators involves observing posture and breath instead of vocalization which proves crucial for stoic breeds and prey-species animals. The process of re-acclimation after treatment receives active support. Families receive detailed information about persistent behavioral responses and secondary stress indicators while learning when to prioritize decompression over immediate activities. Home care plans develop based on individual pet sensory thresholds instead of solely physical recovery markers. Heritage Veterinary Hospital delivers a veterinary care experience that transcends clinical norms by engaging in a conversational approach attuned to animal signals of comfort and confusion for Missouri households.
Services
Dental
Grooming
Microchipping
Surgery
Reviews
Linda Windhorst
28 Jun 2018
REPORT
Been taking my dogs to this practice for 29 years. I can't say enough good things about Dr. Frank McLaughlin and Dr. Kimberly Sanders. They are in communication with Missouri University School of Vete... Read More
Been taking my dogs to this practice for 29 years. I can't say enough good things about Dr. Frank McLaughlin and Dr. Kimberly Sanders. They are in communication with Missouri University School of Veterinary Medicine in Columbia. This place is top notch. They now, also, have a full grooming service. Read Less
Steve Hobbs
26 Jun 2018
REPORT
They agreed to see my cat on very short notice and gave him excellent care. I'd be recommend them to anyone.
Robert Miller
23 Feb 2018
REPORT
Thank you to everyone for the care and concern you show when taking care of our diabetic cat. The docs are generous with their time in answering questions and the staff is so sweet and gentle with our... Read More
Thank you to everyone for the care and concern you show when taking care of our diabetic cat. The docs are generous with their time in answering questions and the staff is so sweet and gentle with our timid cat. So happy that you are there for us! Read Less
Rob Wade
21 Feb 2018
REPORT
Was charged 400 dollars for X-ray's and a staff google search and told nothing was wrong with our dog, to have the dog die after 3 days of him suffering... He ended up having a jagged piece of plastic... Read More
Was charged 400 dollars for X-ray's and a staff google search and told nothing was wrong with our dog, to have the dog die after 3 days of him suffering... He ended up having a jagged piece of plastic and a small ball in his stomach, but we were informed after the fact that those things wouldn't even show up on a X-ray... We were never told to come back are get a second opinion, just that he would be fine.. It seems the staff was more concerned about making money and beating the traffic home that night then our pet, that was in need... We have a 2 week old baby and are dealing with the death of my oldest son's mother, now we have to cremate the dog my son fell asleep with every night a long with his mother... If you value your pets life I would suggest the many other animal hospitals in the area.. Read Less
Michael Heggemann
18 Feb 2018
REPORT
Heritage is great! The staff and vets are kind caring people. The vets spend a good amount of time with you for each visit and are always willing to answer questions you may have.
mike lipel
10 Jan 2018
REPORT
What a great place to take your pets! The counter staff are very kind and attentive. My veterinarian was outstanding, really cared about my dogs! I highly recommend Heritage Veterinary Hospital.
barbara hill
26 Sep 2017
REPORT
Very caring. Prices are better than the other places I have been. I had a problem making it over there to pick up medicine for my dog before they closed. They made sure I got what I needed. And said I... Read More
Very caring. Prices are better than the other places I have been. I had a problem making it over there to pick up medicine for my dog before they closed. They made sure I got what I needed. And said I could mail them a check. Since I had just had surgery. It was hard for me to get there. No other vet would have done this. Read Less
Dave Derington
6 May 2017
REPORT
One of the best vets ever. Friendly people, great rates too.
Angella Derington
20 Feb 2017
REPORT
Our dog has seen Dr. Urday since she was a puppy. They are so patient with her and always give her extra love! They also help with common dog training issues, much like a pediatrician would. They h... Read More
Our dog has seen Dr. Urday since she was a puppy. They are so patient with her and always give her extra love! They also help with common dog training issues, much like a pediatrician would. They have given us advice on potty training, leash walking, etc. Highly recommend!! On a sadder note, if you have to let a furry friend pass on. They have a quiet room furnished like a home, where you can say goodbye for as long as you like. They even let my cat stay in my lap during the euthanasia. It was so comforting for her and I to let her go in peace. Read Less
Jess K.
9 Feb 2017
REPORT
When I moved into a new apt complex and they required that my kitty friend required all these shots, I was so confused. So I started looking around the near by hospitals with good reviews. I have been... Read More
When I moved into a new apt complex and they required that my kitty friend required all these shots, I was so confused. So I started looking around the near by hospitals with good reviews. I have been going to the Heritage hospital for 3 yrs now and they have always been great. They are kind people at heart and shows thru great service and empathy towards your furry child. My cat can get very shy when he's at a new environment but the doctor and the staff took a great care of him. He didn't (probably) even feel the shots he got because the staff got him distracted while doctor was injecting the vaccine. I'm so thankful for the great service they provide each time and I love coming here! Read Less
Candice leslie
8 Feb 2017
REPORT
I started using this vet office a year ago and I've been very pleased. The vets are good and so are the office staff. If you're looking for a vet give them a try!
Lynn A.
31 Jan 2017
REPORT
We had moved to a new part of town and I was looking for a veterinary clinic close to home. The Heritage Veterinary Hospital was recommended by a family member so we decided to give them a visit. Sinc... Read More
We had moved to a new part of town and I was looking for a veterinary clinic close to home. The Heritage Veterinary Hospital was recommended by a family member so we decided to give them a visit. Since day 1, we have been incredibly happy with their staff and services they provide (prices are reasonable, too!).Their facility is large/comfortable and most importantly clean. Although my little one tends to get nervous, the staff always speaks to her in a way that calms her nerves. Thank you for always taking great care of my little furbaby! Read Less
Bill Northern
21 Jan 2017
REPORT
This is a great veterinary clinic. My puppy Buster is very well taken care of Everyone is very is very professional and caring.
Beth Brueggemann
11 Jan 2017
REPORT
Brought my shichon, Piper, here after having a less-than-favorable experience at another vet in the area. We met the most caring staff, were given all the info we needed to make healthy decisions, dis... Read More
Brought my shichon, Piper, here after having a less-than-favorable experience at another vet in the area. We met the most caring staff, were given all the info we needed to make healthy decisions, discussed using natural remedies before medication, and got answers to all of our questions. Piper's spay went very smoothly as well. Dropped off and picked up the same day. Upon pickup, they provided very clear instructions, gave me a number to call in case of complications (there were none), and armed me with her medication. I am also impressed with their technology. It's very easy to book appointments, they send you reminders and request confirmation. (Probably why they're so prompt.) They have an online pharmacy and a great website too. I love the pictures they post of their "patients" and the updates and tips from their Facebook page. It's great to have peace of mind after our visits, very reasonably priced, great environment, super staff... I can't give enough positive feedback. So glad we found Heritage. Read Less
Beth Anne
11 Jan 2017
REPORT
Brought my shichon, Piper, here after having a less-than-favorable experience at another vet in the area. We met the most caring staff, were given all the info we needed to make healthy decisions, dis... Read More
Brought my shichon, Piper, here after having a less-than-favorable experience at another vet in the area. We met the most caring staff, were given all the info we needed to make healthy decisions, discussed using natural remedies before medication, and got answers to all of our questions. Piper's spay went very smoothly as well. Dropped off and picked up the same day. Upon pickup, they provided very clear instructions, gave me a number to call in case of complications (there were none), and armed me with her medication. I am also impressed with their technology. It's very easy to book appointments, they send you reminders and request confirmation. (Probably why they're so prompt.) They have an online pharmacy and a great website too. I love the pictures they post of their "patients" and the updates and tips from their Facebook page. It's great to have peace of mind after our visits, very reasonably priced, great environment, super staff... I can't give enough positive feedback. So glad we found Heritage.Read Less
Robert Gore
5 Jan 2017
REPORT
BEST veterinary facility in the St. Louis area! Great doctors and staff, cannot recommend enough!
Barb Sigler
12 Dec 2016
REPORT
Have been bringing my "grand" cats here for over a year now, and am quite impressed with the care and compassion from the doctors and the staff. Everybody goes out of their way to be accommodating to ... Read More
Have been bringing my "grand" cats here for over a year now, and am quite impressed with the care and compassion from the doctors and the staff. Everybody goes out of their way to be accommodating to myself and the patients!!! Thank you! Read Less
Claire Lee
10 Dec 2016
REPORT
I can't say enough how amazing the staff are here.
Sue Goodman
15 Aug 2016
REPORT
The utmost in caring and kindness in our hour of need to make the difficult decision to euthanize our beloved Shorty dog. The surroundings were serene. The accommodation was excellent. Thanks for hel... Read More
The utmost in caring and kindness in our hour of need to make the difficult decision to euthanize our beloved Shorty dog. The surroundings were serene. The accommodation was excellent. Thanks for helping us and Shorty ease his way to end his journey on earth. Read Less
Brenda Ramsey
26 Jul 2016
REPORT
This is a very best place you could ever go to take your pet. The staff is incredible the doctors are amazing and caring. Thank you Dr. Sanford for all your care of Echo and Onyx.
Mickie McGregor
14 May 2016
REPORT
This place has the nicest staff. Wish I would have had Lucy there longer than I did. Lucy was already sick when I found them but they could not have been any kinder to us. Thank you all so much!
Jean Dawson
12 Mar 2016
REPORT
Best staff ever! Lynn and Gina are two of the most awesome individuals! Thank you for taking such good care of Riley!! The whole staff is top notch!!
Karen Sims
30 Jan 2015
REPORT
Our 2 labs have been going to Heritage for all their healthcare. We are very pleased with the service from the vets, vet techs and the receptionists. They provide great care and they are pleasant to w... Read More
Our 2 labs have been going to Heritage for all their healthcare. We are very pleased with the service from the vets, vet techs and the receptionists. They provide great care and they are pleasant to work with. It is handy to be able to print out pet id cards that show our dogs' photos, shot records, weight and chip numbers from the pet portal. I have emailed questions and received prompt answers. Read Less
Pitzsula Schnauzer
4 Sep 2014
REPORT
If I could fill 10 stars, I would!!!! Dr. Sanford and Dr. MacLaughlin are the best! They're patient, warm, friendly, and very knowledgeable. My dog couldn't be in better hands. Lynn, Molly and the oth... Read More
If I could fill 10 stars, I would!!!! Dr. Sanford and Dr. MacLaughlin are the best! They're patient, warm, friendly, and very knowledgeable. My dog couldn't be in better hands. Lynn, Molly and the other staff and always welcoming and very patient with this first-time dog owner. I've been coming to them for 9 years now and wouldn't think of going anywhere else. I've recommended them to all my friends who are pet owners. Read Less
Joan Knappenberger
4 Jun 2014
REPORT
Our family has been taking our kitty to these great folks at heritage vet hospital since she was a wee one. They are fabulous. You can call the vet 24/7. They have great hours including evenings.... Read More
Our family has been taking our kitty to these great folks at heritage vet hospital since she was a wee one. They are fabulous. You can call the vet 24/7. They have great hours including evenings. The vet and hospital are at the same location if you ever need it. This should be your choice in vets. Tell them joanie k said so. Read Less
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Online booking unavailable
Please call
(314) 878-8454
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Heritage Veterinary Hospital

Creve Coeur, Missouri
(25)
12952 Olive Blvd
Creve Coeur Missouri 63141
Heritage Veterinary Hospital in Creve Coeur delivers animal care that aligns with how animals perceive their surroundings through individual sounds smells and movements. Families throughout Missouri encounter an experience built upon awareness instead of outcomes. The first stage of communication frequently occurs without spoken words. Before initiating any physical examination the team analyzes tail position along with spatial hesitation and micro-responses. The levels of lighting and scent in each room can be adjusted to prevent startle reflex activation. The scheduling of appointments follows the unique regulation timeline set by each pet. Certain practitioners initiate their assessments with orthopedic evaluations while others start with basic observational scanning based on detected tension patterns. Heritage Veterinary Hospital provides species-spanning support for diagnostics lab work illness intervention orthopedic support dermatological care and oral health. Examinations might bypass or rearrange procedures when detecting indicators such as lip licking, paw withdrawal, or shifting gaze. Assessing pain indicators involves observing posture and breath instead of vocalization which proves crucial for stoic breeds and prey-species animals. The process of re-acclimation after treatment receives active support. Families receive detailed information about persistent behavioral responses and secondary stress indicators while learning when to prioritize decompression over immediate activities. Home care plans develop based on individual pet sensory thresholds instead of solely physical recovery markers. Heritage Veterinary Hospital delivers a veterinary care experience that transcends clinical norms by engaging in a conversational approach attuned to animal signals of comfort and confusion for Missouri households.
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Dental
Grooming
Microchipping
Surgery
Linda Windhorst
28 Jun 2018
REPORT
Been taking my dogs to this practice for 29 years. I can't say enough good things about Dr. Frank McLaughlin and Dr. Kimberly Sanders. They are in communication with Missouri University School of Vete... Read More
Been taking my dogs to this practice for 29 years. I can't say enough good things about Dr. Frank McLaughlin and Dr. Kimberly Sanders. They are in communication with Missouri University School of Veterinary Medicine in Columbia. This place is top notch. They now, also, have a full grooming service. Read Less
Steve Hobbs
26 Jun 2018
REPORT
They agreed to see my cat on very short notice and gave him excellent care. I'd be recommend them to anyone.
Robert Miller
23 Feb 2018
REPORT
Thank you to everyone for the care and concern you show when taking care of our diabetic cat. The docs are generous with their time in answering questions and the staff is so sweet and gentle with our... Read More
Thank you to everyone for the care and concern you show when taking care of our diabetic cat. The docs are generous with their time in answering questions and the staff is so sweet and gentle with our timid cat. So happy that you are there for us! Read Less
Rob Wade
21 Feb 2018
REPORT
Was charged 400 dollars for X-ray's and a staff google search and told nothing was wrong with our dog, to have the dog die after 3 days of him suffering... He ended up having a jagged piece of plastic... Read More
Was charged 400 dollars for X-ray's and a staff google search and told nothing was wrong with our dog, to have the dog die after 3 days of him suffering... He ended up having a jagged piece of plastic and a small ball in his stomach, but we were informed after the fact that those things wouldn't even show up on a X-ray... We were never told to come back are get a second opinion, just that he would be fine.. It seems the staff was more concerned about making money and beating the traffic home that night then our pet, that was in need... We have a 2 week old baby and are dealing with the death of my oldest son's mother, now we have to cremate the dog my son fell asleep with every night a long with his mother... If you value your pets life I would suggest the many other animal hospitals in the area.. Read Less
Michael Heggemann
18 Feb 2018
REPORT
Heritage is great! The staff and vets are kind caring people. The vets spend a good amount of time with you for each visit and are always willing to answer questions you may have.
mike lipel
10 Jan 2018
REPORT
What a great place to take your pets! The counter staff are very kind and attentive. My veterinarian was outstanding, really cared about my dogs! I highly recommend Heritage Veterinary Hospital.
barbara hill
26 Sep 2017
REPORT
Very caring. Prices are better than the other places I have been. I had a problem making it over there to pick up medicine for my dog before they closed. They made sure I got what I needed. And said I... Read More
Very caring. Prices are better than the other places I have been. I had a problem making it over there to pick up medicine for my dog before they closed. They made sure I got what I needed. And said I could mail them a check. Since I had just had surgery. It was hard for me to get there. No other vet would have done this. Read Less
Dave Derington
6 May 2017
REPORT
One of the best vets ever. Friendly people, great rates too.
Angella Derington
20 Feb 2017
REPORT
Our dog has seen Dr. Urday since she was a puppy. They are so patient with her and always give her extra love! They also help with common dog training issues, much like a pediatrician would. They h... Read More
Our dog has seen Dr. Urday since she was a puppy. They are so patient with her and always give her extra love! They also help with common dog training issues, much like a pediatrician would. They have given us advice on potty training, leash walking, etc. Highly recommend!! On a sadder note, if you have to let a furry friend pass on. They have a quiet room furnished like a home, where you can say goodbye for as long as you like. They even let my cat stay in my lap during the euthanasia. It was so comforting for her and I to let her go in peace. Read Less
Jess K.
9 Feb 2017
REPORT
When I moved into a new apt complex and they required that my kitty friend required all these shots, I was so confused. So I started looking around the near by hospitals with good reviews. I have been... Read More
When I moved into a new apt complex and they required that my kitty friend required all these shots, I was so confused. So I started looking around the near by hospitals with good reviews. I have been going to the Heritage hospital for 3 yrs now and they have always been great. They are kind people at heart and shows thru great service and empathy towards your furry child. My cat can get very shy when he's at a new environment but the doctor and the staff took a great care of him. He didn't (probably) even feel the shots he got because the staff got him distracted while doctor was injecting the vaccine. I'm so thankful for the great service they provide each time and I love coming here! Read Less
Candice leslie
8 Feb 2017
REPORT
I started using this vet office a year ago and I've been very pleased. The vets are good and so are the office staff. If you're looking for a vet give them a try!
Lynn A.
31 Jan 2017
REPORT
We had moved to a new part of town and I was looking for a veterinary clinic close to home. The Heritage Veterinary Hospital was recommended by a family member so we decided to give them a visit. Sinc... Read More
We had moved to a new part of town and I was looking for a veterinary clinic close to home. The Heritage Veterinary Hospital was recommended by a family member so we decided to give them a visit. Since day 1, we have been incredibly happy with their staff and services they provide (prices are reasonable, too!).Their facility is large/comfortable and most importantly clean. Although my little one tends to get nervous, the staff always speaks to her in a way that calms her nerves. Thank you for always taking great care of my little furbaby! Read Less
Bill Northern
21 Jan 2017
REPORT
This is a great veterinary clinic. My puppy Buster is very well taken care of Everyone is very is very professional and caring.
Beth Brueggemann
11 Jan 2017
REPORT
Brought my shichon, Piper, here after having a less-than-favorable experience at another vet in the area. We met the most caring staff, were given all the info we needed to make healthy decisions, dis... Read More
Brought my shichon, Piper, here after having a less-than-favorable experience at another vet in the area. We met the most caring staff, were given all the info we needed to make healthy decisions, discussed using natural remedies before medication, and got answers to all of our questions. Piper's spay went very smoothly as well. Dropped off and picked up the same day. Upon pickup, they provided very clear instructions, gave me a number to call in case of complications (there were none), and armed me with her medication. I am also impressed with their technology. It's very easy to book appointments, they send you reminders and request confirmation. (Probably why they're so prompt.) They have an online pharmacy and a great website too. I love the pictures they post of their "patients" and the updates and tips from their Facebook page. It's great to have peace of mind after our visits, very reasonably priced, great environment, super staff... I can't give enough positive feedback. So glad we found Heritage. Read Less
Beth Anne
11 Jan 2017
REPORT
Brought my shichon, Piper, here after having a less-than-favorable experience at another vet in the area. We met the most caring staff, were given all the info we needed to make healthy decisions, dis... Read More
Brought my shichon, Piper, here after having a less-than-favorable experience at another vet in the area. We met the most caring staff, were given all the info we needed to make healthy decisions, discussed using natural remedies before medication, and got answers to all of our questions. Piper's spay went very smoothly as well. Dropped off and picked up the same day. Upon pickup, they provided very clear instructions, gave me a number to call in case of complications (there were none), and armed me with her medication. I am also impressed with their technology. It's very easy to book appointments, they send you reminders and request confirmation. (Probably why they're so prompt.) They have an online pharmacy and a great website too. I love the pictures they post of their "patients" and the updates and tips from their Facebook page. It's great to have peace of mind after our visits, very reasonably priced, great environment, super staff... I can't give enough positive feedback. So glad we found Heritage.Read Less
Robert Gore
5 Jan 2017
REPORT
BEST veterinary facility in the St. Louis area! Great doctors and staff, cannot recommend enough!
Barb Sigler
12 Dec 2016
REPORT
Have been bringing my "grand" cats here for over a year now, and am quite impressed with the care and compassion from the doctors and the staff. Everybody goes out of their way to be accommodating to ... Read More
Have been bringing my "grand" cats here for over a year now, and am quite impressed with the care and compassion from the doctors and the staff. Everybody goes out of their way to be accommodating to myself and the patients!!! Thank you! Read Less
Claire Lee
10 Dec 2016
REPORT
I can't say enough how amazing the staff are here.
Sue Goodman
15 Aug 2016
REPORT
The utmost in caring and kindness in our hour of need to make the difficult decision to euthanize our beloved Shorty dog. The surroundings were serene. The accommodation was excellent. Thanks for hel... Read More
The utmost in caring and kindness in our hour of need to make the difficult decision to euthanize our beloved Shorty dog. The surroundings were serene. The accommodation was excellent. Thanks for helping us and Shorty ease his way to end his journey on earth. Read Less
Brenda Ramsey
26 Jul 2016
REPORT
This is a very best place you could ever go to take your pet. The staff is incredible the doctors are amazing and caring. Thank you Dr. Sanford for all your care of Echo and Onyx.
Mickie McGregor
14 May 2016
REPORT
This place has the nicest staff. Wish I would have had Lucy there longer than I did. Lucy was already sick when I found them but they could not have been any kinder to us. Thank you all so much!
Jean Dawson
12 Mar 2016
REPORT
Best staff ever! Lynn and Gina are two of the most awesome individuals! Thank you for taking such good care of Riley!! The whole staff is top notch!!
Karen Sims
30 Jan 2015
REPORT
Our 2 labs have been going to Heritage for all their healthcare. We are very pleased with the service from the vets, vet techs and the receptionists. They provide great care and they are pleasant to w... Read More
Our 2 labs have been going to Heritage for all their healthcare. We are very pleased with the service from the vets, vet techs and the receptionists. They provide great care and they are pleasant to work with. It is handy to be able to print out pet id cards that show our dogs' photos, shot records, weight and chip numbers from the pet portal. I have emailed questions and received prompt answers. Read Less
Pitzsula Schnauzer
4 Sep 2014
REPORT
If I could fill 10 stars, I would!!!! Dr. Sanford and Dr. MacLaughlin are the best! They're patient, warm, friendly, and very knowledgeable. My dog couldn't be in better hands. Lynn, Molly and the oth... Read More
If I could fill 10 stars, I would!!!! Dr. Sanford and Dr. MacLaughlin are the best! They're patient, warm, friendly, and very knowledgeable. My dog couldn't be in better hands. Lynn, Molly and the other staff and always welcoming and very patient with this first-time dog owner. I've been coming to them for 9 years now and wouldn't think of going anywhere else. I've recommended them to all my friends who are pet owners. Read Less
Joan Knappenberger
4 Jun 2014
REPORT
Our family has been taking our kitty to these great folks at heritage vet hospital since she was a wee one. They are fabulous. You can call the vet 24/7. They have great hours including evenings.... Read More
Our family has been taking our kitty to these great folks at heritage vet hospital since she was a wee one. They are fabulous. You can call the vet 24/7. They have great hours including evenings. The vet and hospital are at the same location if you ever need it. This should be your choice in vets. Tell them joanie k said so. Read Less
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