First off, all of these Veterinarians DO NOT communicate well. Dr. Vandas is very unclear with what a diagnosis may be, and Dr. Toepke does not allow you to speak or ask questions. I had recently brou... Read More
First off, all of these Veterinarians DO NOT communicate well. Dr. Vandas is very unclear with what a diagnosis may be, and Dr. Toepke does not allow you to speak or ask questions. I had recently brought one of my animals to them and was told a various of reasons as to why my animal was sick. I had even asked if through treatment and future therapy if my animal would be okay. Dr. Vandas said as long they are treated, yes. The joy this brought my family to know we weren't going to lose a beloved family member meant the most to us. Unfortunately, a few days later, our beloved animal had passed. Why? Well, we aren't very sure. Until now, I had received a call from Dr. Toepke explaining the condition of my animal and why what happened, had happened. Yet, I could not get a word out when speaking with him. He continuously wanted to talk about how MY ANIMAL could have caused harmed to a fellow employee at this CLINIC. He also felt the need to bring up the fact that " we are both in the medical field. " Despite them knowing my job's name, DOES NOT give him the right to assume what I do for my career. Also, he felt the need to inform me that if precautions and better care of my animal were taken in the past, this could have been prevented. How dare a person tell someone that. So rude and inhumanDR.
The treatment that this facility put my animal through was from a lack of care and understanding. My brother had informed Dr. Vandas that our animal was not breathing well or urinating, yet she claimed it was because of stress and due to certain medications. I will not be returning to this CLINIC. And if I were anyone else, I would advise to go to a different vet office. My animals mean the most to me, so if I have to spend more money than I did here, I will to avoid this place.
Rest in peace, baby. We love you. Read Less