I really like the staff at Imperial Animal Hospital and my dogs always get great care when there is availability. That is my only complaint I have called on several occasions to make arrangements to kennel my dogs or have them groomed and there is never any availability. I have been having to use other another kennel when going on vacation. I have even tried calling a month or two in advance with no luck! Read Less

I took our dog Chloe Marie to the clinic from a reference . Best choice . the staff was great. Dr EMO was fantastic .And that the whole experience with them was great they took Chloe as it was there's they performed check up .An NEUTERED her .l will take her back to them . thanks for the experience and kindness. Read Less

The staff was helpful and attentive to my personal needs. I have a big rottweiler and he was pretty much out of it when I brought him in. They took him back right away and treated him so sweet. Moe enjoyed the bath and seemed happy when I picked him up! We will go back! Read Less

I just wanted to say how amazing Imperial Animal Hospital has been to us...Tonight our dog had to have exploratory surgery to see if she had a blockage. Dr. Worth and Dr. Bates and their staff went above and beyond our expectations .... Thank you very much for all you have done for our family. Read Less

I needed a new place to take my pets for grooming. Wow, what a great experience. Everyone was so nice and professional and made my cat feel welcome. I also toured the boarding areas and I now know when I need them my pets will be well taken care of in a clean and safe environment. ☺ Read Less

The staff goes the extra mile to welcome our pup every time we visit. Dr. Emo has been very patient and informational when we come with “new puppy ownership” questions. This place was recommended to us and I would HIGHLY recommend to anyone! Read Less

Dr Emo and all the staff are amazing , caring people . We recently had to have surgery on our dog and the staff made us feel very comfortable about it. Dr Emo treats our puppy like it's her own ... highly recommend imperial animal hospital!!! Read Less

Dr Worth and the staff were all fantastic! They loved on my little puppy, Finn, and made him comfortable with treats and lovings! I don’t even think he realized he was at the vet. So happy with their care! Read Less

I have been taking my pets to Dr Bates at Imperial Animal Hospital for over twenty years. I couldn't be more happy with the treatment of my fur babies. I have also used their boarding facilities and was very pleased. Read Less

I cant Thank Dr. Bates and his staff enough for taking amazing care of our Tank durning his difficult neuter. I was recommended to check them out by a friend and I am so HAPPY I did, the entire staff is friendly and truly loves their job!!! They treat your pets like familyRead Less

Me and my husband just moved into this area about two months ago and needed a new vet for our two furbabies and they are awesome. Extremely friendly 🐕 and very welcoming. I will continue to take my dogs there and recommend anyone that is needing a good animal hospital to take their pets to. Read Less

We went to IAH on the recommendation from a friend. We had a pup injured and they went above and beyond. They cut the cost everywhere they could since my husband and I are on fixed income and they waited so I could borrow some money and we got our Buddy fixed. They were so friendly and helpful and supportive. It was the absolute best experience I've ever had when it could have been the worst! Thanks, again, for helping us so much! Read Less

I recently boarded my senior cat here and there were several issues.  There seems to be a problem with communication coming from the people at the intake desk.  I requested that my cat be shaved the morning that I was to pick her up.  As it turns out, she was shaved very early in her stay.  I was disappointed that my wishes were disregarded and my cat was left with the stress of being shaved for the first time in her 18 years alone in her crate with her family not returning for an entire week.  Additionally, the staff over fed my cat.  She was supposed to receive 1/2 can twice a day.  Instead, she was given two cans a day! This can be very dangerous for her as she is a diabetic cat.   I spoke to Dr. Bates (Mrs.) and was surprised to find her defensive and rude.  She was only interested in defending her employee's actions.  She was not at all apologetic and made me feel as though I was the one who had done something wrong.  I cannot recommend this practice. Read Less

The office is organized and seems to be clean and well run. Everyone is very nice. They are easy to get a hold of and have taken our calls. We unfortunately had a terrible experience nutuering our male dog and male cat. The healthy male cat after surgery was dead within two days. We have no idea why and there were no signs. This may or may not be related. It sucks though. Our healthy dog has had a terrible time recovering, and a week later still has extensive purple bruising along the entire groin area and what may possibly be poorly done stitches. Not sure, I think he need a few more stitches for better healing. But lose stitches help with scarring and puckering. He has needed around the clock pain meds and can hardly walk. He has had a possible low level infection and antibiotics. We got the recommended scrotal ablation with the surgery. We have had dozens of dogs and cats be fixed in our 20+ year farm life and never have we seen or had anything happen like this. I cannot in good faith recommend going here since we had trouble. Read Less

I love this animal hospital. The staff is excellent to you and your pet. What I really enjoy is taking my dog to get groomed, first your pet does not mingle with others they have their own cage. Also you have a personal groomer so every time you go back you get the same groomer so your pet becomes accustom to this. They also take a picture so they know how you like your pet hair groomed. ALSO!!! The vet does a quick check over your pet as they get groomed. Excellent prices as well. Yearly shots and checkups they have great packages at an affordable price. Read Less

My first experience with Imperial Animal Hospital was a sad one, i had to say goodbye to my best friend of 15 years. They were so kind during that, I was a train wreck to say the least. Thank you to all of the staff for making a very hard day a little less painful! Read Less

Imperial Animal Hospital always takes good care of our boy Gibson. But, today they went far and beyond for our spoiled little pit! Thank you for taking such good care of him. It gives us peace knowing you guys are there for him. We really appreciate it!Read Less

So we waited too long to reserve a stay at Imperial Animal Hospital over Christmas. We were put on a wait list and this morning we received the best Christmas present. They made arrangements to take in our babies Boomer and Zoey. The staff and doctors are amazing and now we will feel totally comfortable in leaving our babies for a short weekend. Thank you all so much and from our family to yours we wish you all a Merry Christmas and a healthy and happy New Year. Thank you again you truly are the best. Mike, Michelle, Ryan, Zoey and Boomer Bieri Read Less

I've been a long time customer now. This is, by far, the best vet office I've been a customer of. I attribute this mostly to the owner, Dr. Bates. He is the most caring and honest vet I've ever had the pleasure of knowing. He hires the most courteous and helpful staff. They are usually prompt so you don't have a long waiting time with your nervous pet. I can't say enough good things about Imperial Animal Hospital. If you're considering visiting here, or looking for a new vet's office, consider this your sign to give them a chance. Read Less

We had our first visit this week even though our big guy Gus had been taken there before by our daughter. Our experience was so great from calling to make the appointment to making our follow-up appointment! All the staff were so personable! I had been going to a more local vet for years with my animals from the past and other two cats (this is a house of three cats), but from now on everyone will be going to Imperial Animal Hospital even though it's a little further for us! Dr. Emo was so informative during her exam! You could tell that everyone truly enjoyed their job! I recently did not have a good experience at the vet I had gone to for years and was very frustrated and was so happy to have a great experience here! Thank you for taking care of our Gus! See you all in two weeks! Read Less

I feel so lucky to have found this veterinary hospital for my Cujo. They give so much love and care to the animals. The staff is so amazing to deal with and you can tell how much they love each animal. Dr. BAITS IS AWESOME...He listens and cares so much it's just great. Thank you drs and staff for doing such an amazing job... Read Less

I recently had the heartbreaking decision of giving my dear sweet Cheyenne over to Heaven. Anyone who has ever had to make the decision to let their fur baby go knows how hard this is. From the moment we arrived the staff at Imperial Animal Hospital were incredible. They done everything possible to help us through this process, from what was going to happen to letting us spend our last moments with her. They handled all the arrangements for her and called to let me know I could pick her ashes up when I was ready. I have had to deal with this type of loss before but I have never had any place show the type of compassion these people have. Thank you so much for everything. I cannot express enough how much I appreciate everything you done. Read Less

I've been there several times for regular visits with my dogs. My family made the hardest decision, to put down one of our dogs. Dr Turner and the staff were absolutely amazing. I couldn't have asked for a better experience, given the circumstances. Read Less

They are wonderful, we had to bring our beloved little girl Jet in to have her put down and they were so very compassionate. When I went back to get her ashes they had included a beautiful clay paw print from our girl. Even though she is gone she will always be with us and loved~ Read Less

The best by far vet / boarding facility I have encountered.They have never not been able to see my dogs on short notice for illness. Doctors Emo, Worth and Church have all treated my dogs with nothing less than loving tender care.  They treat your animals like their own.Their diagnosis and treatment is always dead on with great results.The boarding side is fantastic. The 2 dogs love to be together and they accommodate the need. They get excercise, fed regularly with vitamins and prescriptions administered to your directions.They are bathed for weeklong stays.Pics of them are posted or emailed to you.  Wish we could give them 10 stars. Read Less

Great place for your pet! They took my cat in for an emergency and did a great job with him. I even called to check up on him after surgery and the doctor reassured me that he was doing good. And they are very reasonably priced! Less than half what I was quoted at Webster animal hospital and less than half the time I spent. (Webster wasn't my first choice but it was a holiday - I didn't have many options.) Read Less

This is the vet I've been going to for years with multiple animals. The staff is always so kind. I don't know if any of them have a mean bone in them! They always go above and beyond. The vets and vet techs are so knowledgeable and doesn't talk over your head at all or belittle you because you don't know the lingo or anything like that. After moving, I still choose to spend the extra drive time just to go to them. I don't think I could ever change! Read Less

All the doctors are professional. But Dr. Worth and Dr. Church are exceptional. They don't think of your dogs as just dogs and they understand that they are part of the family. I would give FIVE stars. The reason why I gave 2 stars is because of one of the receptionist. I can't remember her name but she's older with the curly blond hair. If you make an appointment with her, you have to state a specific problem. If you come on the day itself and tell her your pet has additional problems, she would tell you to make another appointment for the additional problem. Dafuq! You are not the vet! Read Less

This is the most awesome place you could ever choose to board your pet. We travel a LOT and our big boy Golden Retriever is such a baby. But he gets lots of hugs and loves with plenty of people time. I appreciate them taking one dog at a time for play time--safer and healthier. They are so tuned into the needs of each pet. When Sam seemed to not want to drink in his kennel, they took him to the ktchen for water and gave him extra attention and people time. Read Less

The doctors (we've seen Dr. Turner and Dr. Worth, and I know we saw another doctor, but I cannot remember which one) are great because they are very caring toward myself and my dog and my huge compliment on their entire organization is that they always try to answer any question I have to the fullest and to make sure I understand and am comfortable with my knowledge of the situation when I leave the office or get of the telephone. They have gone above my expectations several times by reaching out to me after the initial contact to check on my animal and see if I had all the information I needed and/or asked for. They have online accounts so you can see your recent visits and information on your pet and they have long hours which makes it convenient to set appointments or to make an emergency visit, if needed, in the evenings. Read Less

Imperial Animal Hospital is the best!!!! I have been taking my pets there for 12 years. I find the staff, doctors and groomers to be caring, professional and understanding in all cases. I thank them for their services and recommend them to all pet owners. Read Less

I have been going to Imperial Animal Hospital for 32 years. I can't imagine going anywhere else. They've been with me thru the decades with my animals during the good times and the not so good times, for me and for my animals(which there have been many). They are a great and caring staff and Dr Bates have always been there for me. Great, caring, compassionate, knowledgable Doctors and people. They take care of you and your pet on a personal level; they are all so very kind. Read Less

When our regular vet didn't open until ten I decided to take a chance and go to Imperial Animal Hospital. It is right by my work and every day I drive by and see dogs playing outside in the yard and it is the highlight of my morning. When I walked in as soon as they opened without an appointment they fit me in diagnosed my boston in a few minutes and we were off with two medicines. It was really clean and nice and also very inexpensive. The workers were absolutely the friendliest you could ask for. All around a top notch experience and I am one of those crazies who treats her dogs like her kids! Read Less

From the staff (Jen, Sam, Catie, Nicole, Dorthy, Kristan) to Dr. Ivan and the new Dr. Sullivan. Everyone is warm, friendly and knowledgeable. I have taken one of my cats there and the service was brilliant. Price is better than anywhere. I highly recommend Ivan Animal Hospital. Read Less

Okay, While some people don't consider their pet's to be kids... Well this person here does. I've got two of the crazies cats around. One of them thinks he is a dog and the other is afraid of her own shadow. (Both are another story all together). I've been comming here for years to get them all checked out to their little kitty's heart content. I must say that they are very, very very patient with my boy gus, he's a little wiggy when he sees the carrier come out and has bitten a few of the poor people there. They also did a wonderful job when he was hurt badly and they got him all back up to snuff! This is the only place i will take them, and considering they are right around the corner, that itself is a plus! Read Less

I have never wriiten a review for anyone before, but Imperial Animal Hospital is worth me taking the time. The staff is very friendley and careing and truely love what they are doing. I had a sick dog that i rushed in there the staff quickly got him to the back and did everything they could to help them, they treated my pet the same way they would treat one of there own. they even stayed four hours after they closed to help my dog. I was very impressed and if you go to a different vet or are looking for a new one dont look any farther this is the place to take your pets hands down. Read Less

All I can say is Dr. Wallach is amazing!! I am the proud mother of two adorable little pugs (Ninja, who is black and Samurai, who is fawn/tan) and if you are familiar with this breed they are extremely michievious and rambunctious, always getting into EVERYTHING!! Well you name it and Ninja has gotten into it, he has had many trips to the emergency vet in the middle of the night and I have made many calls to Imperial animal hospital with random questions regarding my puggies. In February of 2008 Ninja ate a leaf off of a peace lilly on a visit to my mothers, needless to say his liver started to fail and he could not stop throwing up. Dr Wallach did everything she could for him and ME! She was so familiar with our little family that she knew I was worried sick and always was completely honest and down to earth. She knew exactly how to ease my frustration and at the time saddness. Ninja was in the intensive care for about 2 full weeks and only got to come home a couple of times in the evening to sleep at home and them had to return the next morning at 8:00 sharp to be put back on IV fluids. Dr. Wallach went the extra mile to find out what was wrong with him and after thousands of dollars later Ninja fully recovered and finnaly got to come home for good!! She is my personal favorite vet at the Imperial Animal Hostipal and if you are looking for a relatealble vet than she is your gal! When all of the vet techs and receptionist thought I was crazy she did not. She saved our Ninja and I truley think she is the best!!!! Read Less

Dr. Laura Ivan has knowledge that ranges from medical treatments to simple remedies such as oatmeal baths to help relieve itch with allergic reactions in the skin. She seems to understand our hamsters and dogs and what is going on with them better than anyone else. Now that she has opened Ivan Animal Hospital in House Springs, MO., I go there to see her. We also have our dogs groomed there by Kristin. For those who may have lost track of Dr. Ivan, her number is 636-671-0700 Read Less

I have several exotic pets and couldn't find an exotic vet when one fell ill. I found Dr. Ivan and she is absolutely the best! I now take ALL of my pets, 'normal' ones and exotics and will follow her to her new location. Thanks a bunch Dr. Ivan for saving my little buddies. Read Less

Wene My lil pickachue Had her puppies and was in Labor for over 14 Hrs Dr.Ivan Knew how I felt about Boo Boo And saved her And requested to take britter home wiith her But IO wanted brit to come home BC shes My god Givin angel... Read Less

I had a very sick kitty and was convinced that she was going to die. Dr. Bates took time and explained all my options...He recommended bloodwork and an ultra sound by Dr. Mulbauer. They found the cause of her throwing up...YEA !! they are the best...Dr. Bates thank you.....Ellie May is purring and I am happy.... Read Less