27 Reviews

Animal Emergency Center

Kansas City, Missouri
Reviews
Alisa Waugh
17 Jul 2018
REPORT
They were as quick as they could both times that I had to take my pet here, pretty much the same charges as a regular vet. I really like the doctor. All of the staff is super friendly.
Jane Cornwell
1 Jul 2018
REPORT
T I brought my cat there and Friends of KC Animals called and authorized $250.00. When I got there I told the front desk and the vet 2 times I didn't have any money, only the $250 authorized by FOKCA.... Read More
T I brought my cat there and Friends of KC Animals called and authorized $250.00. When I got there I told the front desk and the vet 2 times I didn't have any money, only the $250 authorized by FOKCA. He told me $250 should cover it. He asked me to leave my cat there and called me at 6AM and said I could pick up my cat. I got there and the girl at the front desk said, you owe $379. I didn't receive a call to authorize anything over $250 the vet just charged what he wanted but it is my wallet not his. He had no diagnosis but charged $629. I am disabled and am on disability so most of the money I receive goes towards medication. I would think after telling someone 2 or 3 times they had no money they would have called me instead of racking up the bill. I used Blue Pearl and the charged me nothing for a compassionate care visit. I will only use Blue Pearl. Read Less
Nancy Miles
13 Jun 2018
REPORT
Always courteous & helpful during the crisises I've had with my animals. Not much different in $s than regular vet. Stopped accepting Care Credit in April 2018, & that hurts me financially.
Michelle Jones
6 Jun 2018
REPORT
Have had to use this emergency vet for my chihuahua a few times. It's a little pricey but understandable, it's an emergency clinic. Took very good care of my dog and I will bring any future pets here ... Read More
Have had to use this emergency vet for my chihuahua a few times. It's a little pricey but understandable, it's an emergency clinic. Took very good care of my dog and I will bring any future pets here if need be. Read Less
Joy Hoem
14 May 2018
REPORT
My little girl Luna was sick again and when the Vet is closed Animal Emergency is the only place we trust to make her all better and calm our fears. When all hope was almost lost they once kept her in... Read More
My little girl Luna was sick again and when the Vet is closed Animal Emergency is the only place we trust to make her all better and calm our fears. When all hope was almost lost they once kept her in an incubator for 15 nights to save her life. It's been almost 2 years since then and we relied on them again for emergency care. Thanks again for taking care of our little Luna, we wouldn't know what to do without her! Read Less
Jesse Phillips
9 May 2018
REPORT
Took our pet hamster in because he had an eye infection. They gave us an antibiotic ointment that cleared it up. Open on weekends.
Ciara Glasgow
1 May 2018
REPORT
Took care of our little buddy and he's healing well. Wait time was a bit long but it's an emergency service. So it's to be expected, in a way!
Shawn Beckwith
25 Mar 2018
REPORT
I had their names written down on a business card but I already lost it! My cat got attacked by an animal and I thought he was going to die. I called them late on a Sunday and they told me to bring hi... Read More
I had their names written down on a business card but I already lost it! My cat got attacked by an animal and I thought he was going to die. I called them late on a Sunday and they told me to bring him in. They were extremely knowledgeable and polite. They got my cat to behave well for them and gave him the antibiotics and anti-inflammatories that he needed. Thank you so much! You guys have saved his life! You guys have saved his life! Read Less
Meagan Threlkeld
5 Feb 2018
REPORT
We had a rescue kitten get sick and we took him here and they explained what they thought would be best as well as the prices before doing anything and also let us know about cheaper alternatives and ... Read More
We had a rescue kitten get sick and we took him here and they explained what they thought would be best as well as the prices before doing anything and also let us know about cheaper alternatives and the doctor was very friendly and informative. Read Less
Becky Stacy
5 Jan 2018
REPORT
We arrived early to put our sweet Rio down. He was suffering from a brain tumor. They were so kind and caring. We even received a sympathy card days later.
Carrie F.
6 Aug 2017
REPORT
This place is not only a joke but a rip off as well. My daughter has a very sick dog this week. He was throwing up and wouldn't drink or eat. They put up a bill that was for 776.00. She ended up only ... Read More
This place is not only a joke but a rip off as well. My daughter has a very sick dog this week. He was throwing up and wouldn't drink or eat. They put up a bill that was for 776.00. She ended up only doing a few of the test and still gave them everything she had 500.00. Then proceeded to tell her that the doctor had passed away and they were selling the business so they needed to make as much as they could, basically telling a naive 21 year old why their ripping her off. Then told her that if she was not going to continue care for him after he left they would just put him down. They told us a bunch of shit that didn't make sense to us, making it seem as though he was on deaths door. They said his liver and kidneys were failing. They didn't give him the proper amount of fluids for a dog they said was in shock. They sent us a bag of fluid yet didn't share how we should hook it up properly.  It's probably for the best they close this should be the last ppl you should take your animal to. Read Less
EA Frank
9 May 2017
REPORT
Arrived at clinic approximately 10 pm; met immediately by Lisa who listened to our concerns about my dog (who was in great pain without clear cause). The vet, Dr. Gants, then discussed symptoms with ... Read More
Arrived at clinic approximately 10 pm; met immediately by Lisa who listened to our concerns about my dog (who was in great pain without clear cause). The vet, Dr. Gants, then discussed symptoms with us and he listened carefully, assessed the situation and ask probing questions to determine the likely source of pain. He suggested course of action for the evening and Lisa then reviewed pain meds I'd been prescribed by regular vet for any dangerous interaction with shots they were going to give my dog. They were efficient, kind and for the consultation and care given, the price was very reasonable. My dog rested comfortably through the night and I will be following up with my vet for the next steps. I'd certainly recommend this facility to anyone with after hours pet care!! Read Less
Alexis Laramore
17 Apr 2017
REPORT
By far the kindest Dr around! These people actually care and comfort you. We've been for little things and big, such as putting our loved yellow lab down. I was way pregnant and they were so comfortin... Read More
By far the kindest Dr around! These people actually care and comfort you. We've been for little things and big, such as putting our loved yellow lab down. I was way pregnant and they were so comforting. I would rate more stars if I could!! Read Less
Janet Carney
17 Apr 2017
REPORT
So compassionate to both animals and their people. AND they didn't charge a month's salary to help us. Kudos to Dr. Mitsche and the staff.
Adam Moranz
16 Apr 2017
REPORT
Staff and doc were great. After the emergency visit, I called our regular vet to let them know what was going on and if any follow up was needed. AEC had already sent over my pets info and they were a... Read More
Staff and doc were great. After the emergency visit, I called our regular vet to let them know what was going on and if any follow up was needed. AEC had already sent over my pets info and they were aware of her situation. We were impressed with the follow up. Read Less
Jessica Ray
7 Mar 2017
REPORT
I took my black lab to him who had been shot by my malicious neighbor with a 40 caliber pistol around noon one o clock this guy was awesome. He worked diligently to figure out what was wrong with her ... Read More
I took my black lab to him who had been shot by my malicious neighbor with a 40 caliber pistol around noon one o clock this guy was awesome. He worked diligently to figure out what was wrong with her and how bad she was he got her pain under control pretty quickly. The front desk lady was very nice and generous these are very honest reliable people, I thank them so much to have my dog still alive! They will work with u income wise I am a family of five, and they actually were more than generous to discount my total bill I owed. Awesome people, awesome animal care :) Read Less
Andrew L.
25 Feb 2017
REPORT
Do not take your Animal here unless your wealthy.  I called them desperate to get my service dog seen and they turned me away because I could not come up with the full amount.  They do not care about ... Read More
Do not take your Animal here unless your wealthy.  I called them desperate to get my service dog seen and they turned me away because I could not come up with the full amount.  They do not care about animals or their health, they do not care about the health and well being of their handlers who depend on service animals in matters of life and death.  Many Veterans rely on PTSD dogs to coexist in society, but Animal Emergency Center does not care if you laid down your life for this country or if not having the dog around is life threatening.   Animal Emergency Center should be ashamed of this greedy behavior, and I truly hope that no one has lost any animal service or otherwise because of it. Read Less
Susan Schroder
3 Jan 2017
REPORT
The nighttime vet is awesome. He's down to earth, kind, reasonable, tells you what he's thinking. The place looks like it could use a face-lift, but by not over embellishing on design, he can keep his... Read More
The nighttime vet is awesome. He's down to earth, kind, reasonable, tells you what he's thinking. The place looks like it could use a face-lift, but by not over embellishing on design, he can keep his costs lower. It's about the vet care, not the paint. Read Less
Andrea Prewitt
8 Nov 2016
REPORT
The team took good care of my pup, and had her wound stitched up in no time. They were friendly, and caring...
andrea boyers
25 Oct 2016
REPORT
I showed up with a dog that had been hit by a car. I went in to explain the situation and let them know that I needed help to get him out of the truck. I was told there were 8 people ahead of me and I... Read More
I showed up with a dog that had been hit by a car. I went in to explain the situation and let them know that I needed help to get him out of the truck. I was told there were 8 people ahead of me and I would have to wait. An hour later I was still waiting for help so I decided to bring him up the road to BluePearl where they immediately went to the truck with a gurney and rushed him back to be checked. You are an emergency vet some situations might just be a little more important than others and first come first served doesn't always work in an emergency situation. Read Less
Deisy Z
3 Oct 2016
REPORT
Took my cat in. Pretty fast in taking care of him. Good service.
Alicia Bush
23 Sep 2016
REPORT
We have brought many animals to be treated here . What we have found out is that they are very down to earth and are very caring about not only your pet but the owner as well . We ended up bringing ou... Read More
We have brought many animals to be treated here . What we have found out is that they are very down to earth and are very caring about not only your pet but the owner as well . We ended up bringing our pets here instead of other places . Read Less
Susan P.
14 Oct 2013
REPORT
When I brought my yorkie/poodle in at 6 am on a Sunday with enterocolitis, the technician and the Vet did a great job of treating my beloved pet and reassuring me! Bobo is now fully recovered and I a... Read More
When I brought my yorkie/poodle in at 6 am on a Sunday with enterocolitis, the technician and the Vet did a great job of treating my beloved pet and reassuring me! Bobo is now fully recovered and I am thankful that the Animal Emergency Center was available when we needed them. Susan. Read Less
inquirers
28 Dec 2012
REPORT
Is there an email address for Mark E Gants? I have some pictures of a dog that was supposedly treated by Dr Gants. I would prefer sending these to him via email and discussing this matter, rather than... Read More
Is there an email address for Mark E Gants? I have some pictures of a dog that was supposedly treated by Dr Gants. I would prefer sending these to him via email and discussing this matter, rather than having to post these horrible results online for everybody to see. A swift reply would be most appreciated. Read Less
Brandi C.
8 Apr 2012
REPORT
This past weekend, we had to make the horrible, difficult decision to put our beloved dog to sleep. Our usual vet had already closed up shop for the weekend, and as this wasn't something that could wa... Read More
This past weekend, we had to make the horrible, difficult decision to put our beloved dog to sleep. Our usual vet had already closed up shop for the weekend, and as this wasn't something that could wait until Monday, they suggested that we go to Animal Emergency Center. And while the whole experience was emotionally awful for us, the vet and vet tech at the Center were so kind and compassionate that they definitely deserve 5 stars.They got us in right away, and let me do the paperwork while my husband sat with our dog in the car. They made sure that we knew what to expect with the procedure, explained our options when it came to having Sadie cremated, and let me pay up front so that we could simply leave after saying our goodbyes instead of having to deal with all of that after the fact. They made things as easy as possible for grieving pet parents, which I truly appreciated. They set up the closest room for us and also let us bring in our own blanket for Sadie to lie on, which was able to stay with her.When it was time to put her to sleep, they let us stay in the room, called Sadie by name, and petted her as they gently eased her suffering. The vet let us know when she was gone, and we were allowed to stay with her for as long as we needed to, so that we could say our goodbyes.This was a hard review to write, but I think it's important to let people know that places like this exist, and that you'll get the compassionate care that you need, not only for your pet, but also for yourself. Read Less
ty8211
12 Aug 2011
REPORT
Don't ever take your pet to this place. There is a vet that works there that refused to treat dogs if they bark. I had a scared, sick dog I took there, and when barged in the room with an attitude, ... Read More
Don't ever take your pet to this place. There is a vet that works there that refused to treat dogs if they bark. I had a scared, sick dog I took there, and when barged in the room with an attitude, she barked once, I was told to "control my dog" even though there was no issue. He would not even listen to my problem, and refused to treat my dog. When I spoke with the owner to complain he acted as if he could care less. Read Less
Matt E.
3 Sep 2009
REPORT
Thank god places like this exist. We had a little accident with our dog last night. Actually a big accident, involving a truck hitting her and speeding off. After finding her hiding spot, i immediatel... Read More
Thank god places like this exist. We had a little accident with our dog last night. Actually a big accident, involving a truck hitting her and speeding off. After finding her hiding spot, i immediately googled "emergency animal hospitals" and this place popped up. Being that I'm in the River Market, i figured this would be the closest i could find and we got her there ASAP.They were friendly, and immediately able to help her. I was worried it'd be like a human waiting room, and we'd be there for an hour before we could get her into a doctor, but sure enough, 5 minutes after walking in the door she was being examined. They were calm and caring towards the dog and towards (a slightly frantic) me. Thankfully nothing was seriously damaged, and they had her in and out of surgery in under 2 hours. I hope i never have to use their services again, but if i do, i would certainly bring my dog to Animal Emergency Center. Read Less
Book an Appointment
Online booking unavailable
Please call
(816) 455-5430
8141 North Oak Trafficway
Kansas City Missouri 64118
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Animal Emergency Center

Kansas City, Missouri
(27)
8141 North Oak Trafficway
Kansas City Missouri 64118
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Alisa Waugh
17 Jul 2018
REPORT
They were as quick as they could both times that I had to take my pet here, pretty much the same charges as a regular vet. I really like the doctor. All of the staff is super friendly.
Jane Cornwell
1 Jul 2018
REPORT
T I brought my cat there and Friends of KC Animals called and authorized $250.00. When I got there I told the front desk and the vet 2 times I didn't have any money, only the $250 authorized by FOKCA.... Read More
T I brought my cat there and Friends of KC Animals called and authorized $250.00. When I got there I told the front desk and the vet 2 times I didn't have any money, only the $250 authorized by FOKCA. He told me $250 should cover it. He asked me to leave my cat there and called me at 6AM and said I could pick up my cat. I got there and the girl at the front desk said, you owe $379. I didn't receive a call to authorize anything over $250 the vet just charged what he wanted but it is my wallet not his. He had no diagnosis but charged $629. I am disabled and am on disability so most of the money I receive goes towards medication. I would think after telling someone 2 or 3 times they had no money they would have called me instead of racking up the bill. I used Blue Pearl and the charged me nothing for a compassionate care visit. I will only use Blue Pearl. Read Less
Nancy Miles
13 Jun 2018
REPORT
Always courteous & helpful during the crisises I've had with my animals. Not much different in $s than regular vet. Stopped accepting Care Credit in April 2018, & that hurts me financially.
Michelle Jones
6 Jun 2018
REPORT
Have had to use this emergency vet for my chihuahua a few times. It's a little pricey but understandable, it's an emergency clinic. Took very good care of my dog and I will bring any future pets here ... Read More
Have had to use this emergency vet for my chihuahua a few times. It's a little pricey but understandable, it's an emergency clinic. Took very good care of my dog and I will bring any future pets here if need be. Read Less
Joy Hoem
14 May 2018
REPORT
My little girl Luna was sick again and when the Vet is closed Animal Emergency is the only place we trust to make her all better and calm our fears. When all hope was almost lost they once kept her in... Read More
My little girl Luna was sick again and when the Vet is closed Animal Emergency is the only place we trust to make her all better and calm our fears. When all hope was almost lost they once kept her in an incubator for 15 nights to save her life. It's been almost 2 years since then and we relied on them again for emergency care. Thanks again for taking care of our little Luna, we wouldn't know what to do without her! Read Less
Jesse Phillips
9 May 2018
REPORT
Took our pet hamster in because he had an eye infection. They gave us an antibiotic ointment that cleared it up. Open on weekends.
Ciara Glasgow
1 May 2018
REPORT
Took care of our little buddy and he's healing well. Wait time was a bit long but it's an emergency service. So it's to be expected, in a way!
Shawn Beckwith
25 Mar 2018
REPORT
I had their names written down on a business card but I already lost it! My cat got attacked by an animal and I thought he was going to die. I called them late on a Sunday and they told me to bring hi... Read More
I had their names written down on a business card but I already lost it! My cat got attacked by an animal and I thought he was going to die. I called them late on a Sunday and they told me to bring him in. They were extremely knowledgeable and polite. They got my cat to behave well for them and gave him the antibiotics and anti-inflammatories that he needed. Thank you so much! You guys have saved his life! You guys have saved his life! Read Less
Meagan Threlkeld
5 Feb 2018
REPORT
We had a rescue kitten get sick and we took him here and they explained what they thought would be best as well as the prices before doing anything and also let us know about cheaper alternatives and ... Read More
We had a rescue kitten get sick and we took him here and they explained what they thought would be best as well as the prices before doing anything and also let us know about cheaper alternatives and the doctor was very friendly and informative. Read Less
Becky Stacy
5 Jan 2018
REPORT
We arrived early to put our sweet Rio down. He was suffering from a brain tumor. They were so kind and caring. We even received a sympathy card days later.
Carrie F.
6 Aug 2017
REPORT
This place is not only a joke but a rip off as well. My daughter has a very sick dog this week. He was throwing up and wouldn't drink or eat. They put up a bill that was for 776.00. She ended up only ... Read More
This place is not only a joke but a rip off as well. My daughter has a very sick dog this week. He was throwing up and wouldn't drink or eat. They put up a bill that was for 776.00. She ended up only doing a few of the test and still gave them everything she had 500.00. Then proceeded to tell her that the doctor had passed away and they were selling the business so they needed to make as much as they could, basically telling a naive 21 year old why their ripping her off. Then told her that if she was not going to continue care for him after he left they would just put him down. They told us a bunch of shit that didn't make sense to us, making it seem as though he was on deaths door. They said his liver and kidneys were failing. They didn't give him the proper amount of fluids for a dog they said was in shock. They sent us a bag of fluid yet didn't share how we should hook it up properly.  It's probably for the best they close this should be the last ppl you should take your animal to. Read Less
EA Frank
9 May 2017
REPORT
Arrived at clinic approximately 10 pm; met immediately by Lisa who listened to our concerns about my dog (who was in great pain without clear cause). The vet, Dr. Gants, then discussed symptoms with ... Read More
Arrived at clinic approximately 10 pm; met immediately by Lisa who listened to our concerns about my dog (who was in great pain without clear cause). The vet, Dr. Gants, then discussed symptoms with us and he listened carefully, assessed the situation and ask probing questions to determine the likely source of pain. He suggested course of action for the evening and Lisa then reviewed pain meds I'd been prescribed by regular vet for any dangerous interaction with shots they were going to give my dog. They were efficient, kind and for the consultation and care given, the price was very reasonable. My dog rested comfortably through the night and I will be following up with my vet for the next steps. I'd certainly recommend this facility to anyone with after hours pet care!! Read Less
Alexis Laramore
17 Apr 2017
REPORT
By far the kindest Dr around! These people actually care and comfort you. We've been for little things and big, such as putting our loved yellow lab down. I was way pregnant and they were so comfortin... Read More
By far the kindest Dr around! These people actually care and comfort you. We've been for little things and big, such as putting our loved yellow lab down. I was way pregnant and they were so comforting. I would rate more stars if I could!! Read Less
Janet Carney
17 Apr 2017
REPORT
So compassionate to both animals and their people. AND they didn't charge a month's salary to help us. Kudos to Dr. Mitsche and the staff.
Adam Moranz
16 Apr 2017
REPORT
Staff and doc were great. After the emergency visit, I called our regular vet to let them know what was going on and if any follow up was needed. AEC had already sent over my pets info and they were a... Read More
Staff and doc were great. After the emergency visit, I called our regular vet to let them know what was going on and if any follow up was needed. AEC had already sent over my pets info and they were aware of her situation. We were impressed with the follow up. Read Less
Jessica Ray
7 Mar 2017
REPORT
I took my black lab to him who had been shot by my malicious neighbor with a 40 caliber pistol around noon one o clock this guy was awesome. He worked diligently to figure out what was wrong with her ... Read More
I took my black lab to him who had been shot by my malicious neighbor with a 40 caliber pistol around noon one o clock this guy was awesome. He worked diligently to figure out what was wrong with her and how bad she was he got her pain under control pretty quickly. The front desk lady was very nice and generous these are very honest reliable people, I thank them so much to have my dog still alive! They will work with u income wise I am a family of five, and they actually were more than generous to discount my total bill I owed. Awesome people, awesome animal care :) Read Less
Andrew L.
25 Feb 2017
REPORT
Do not take your Animal here unless your wealthy.  I called them desperate to get my service dog seen and they turned me away because I could not come up with the full amount.  They do not care about ... Read More
Do not take your Animal here unless your wealthy.  I called them desperate to get my service dog seen and they turned me away because I could not come up with the full amount.  They do not care about animals or their health, they do not care about the health and well being of their handlers who depend on service animals in matters of life and death.  Many Veterans rely on PTSD dogs to coexist in society, but Animal Emergency Center does not care if you laid down your life for this country or if not having the dog around is life threatening.   Animal Emergency Center should be ashamed of this greedy behavior, and I truly hope that no one has lost any animal service or otherwise because of it. Read Less
Susan Schroder
3 Jan 2017
REPORT
The nighttime vet is awesome. He's down to earth, kind, reasonable, tells you what he's thinking. The place looks like it could use a face-lift, but by not over embellishing on design, he can keep his... Read More
The nighttime vet is awesome. He's down to earth, kind, reasonable, tells you what he's thinking. The place looks like it could use a face-lift, but by not over embellishing on design, he can keep his costs lower. It's about the vet care, not the paint. Read Less
Andrea Prewitt
8 Nov 2016
REPORT
The team took good care of my pup, and had her wound stitched up in no time. They were friendly, and caring...
andrea boyers
25 Oct 2016
REPORT
I showed up with a dog that had been hit by a car. I went in to explain the situation and let them know that I needed help to get him out of the truck. I was told there were 8 people ahead of me and I... Read More
I showed up with a dog that had been hit by a car. I went in to explain the situation and let them know that I needed help to get him out of the truck. I was told there were 8 people ahead of me and I would have to wait. An hour later I was still waiting for help so I decided to bring him up the road to BluePearl where they immediately went to the truck with a gurney and rushed him back to be checked. You are an emergency vet some situations might just be a little more important than others and first come first served doesn't always work in an emergency situation. Read Less
Deisy Z
3 Oct 2016
REPORT
Took my cat in. Pretty fast in taking care of him. Good service.
Alicia Bush
23 Sep 2016
REPORT
We have brought many animals to be treated here . What we have found out is that they are very down to earth and are very caring about not only your pet but the owner as well . We ended up bringing ou... Read More
We have brought many animals to be treated here . What we have found out is that they are very down to earth and are very caring about not only your pet but the owner as well . We ended up bringing our pets here instead of other places . Read Less
Susan P.
14 Oct 2013
REPORT
When I brought my yorkie/poodle in at 6 am on a Sunday with enterocolitis, the technician and the Vet did a great job of treating my beloved pet and reassuring me! Bobo is now fully recovered and I a... Read More
When I brought my yorkie/poodle in at 6 am on a Sunday with enterocolitis, the technician and the Vet did a great job of treating my beloved pet and reassuring me! Bobo is now fully recovered and I am thankful that the Animal Emergency Center was available when we needed them. Susan. Read Less
inquirers
28 Dec 2012
REPORT
Is there an email address for Mark E Gants? I have some pictures of a dog that was supposedly treated by Dr Gants. I would prefer sending these to him via email and discussing this matter, rather than... Read More
Is there an email address for Mark E Gants? I have some pictures of a dog that was supposedly treated by Dr Gants. I would prefer sending these to him via email and discussing this matter, rather than having to post these horrible results online for everybody to see. A swift reply would be most appreciated. Read Less
Brandi C.
8 Apr 2012
REPORT
This past weekend, we had to make the horrible, difficult decision to put our beloved dog to sleep. Our usual vet had already closed up shop for the weekend, and as this wasn't something that could wa... Read More
This past weekend, we had to make the horrible, difficult decision to put our beloved dog to sleep. Our usual vet had already closed up shop for the weekend, and as this wasn't something that could wait until Monday, they suggested that we go to Animal Emergency Center. And while the whole experience was emotionally awful for us, the vet and vet tech at the Center were so kind and compassionate that they definitely deserve 5 stars.They got us in right away, and let me do the paperwork while my husband sat with our dog in the car. They made sure that we knew what to expect with the procedure, explained our options when it came to having Sadie cremated, and let me pay up front so that we could simply leave after saying our goodbyes instead of having to deal with all of that after the fact. They made things as easy as possible for grieving pet parents, which I truly appreciated. They set up the closest room for us and also let us bring in our own blanket for Sadie to lie on, which was able to stay with her.When it was time to put her to sleep, they let us stay in the room, called Sadie by name, and petted her as they gently eased her suffering. The vet let us know when she was gone, and we were allowed to stay with her for as long as we needed to, so that we could say our goodbyes.This was a hard review to write, but I think it's important to let people know that places like this exist, and that you'll get the compassionate care that you need, not only for your pet, but also for yourself. Read Less
ty8211
12 Aug 2011
REPORT
Don't ever take your pet to this place. There is a vet that works there that refused to treat dogs if they bark. I had a scared, sick dog I took there, and when barged in the room with an attitude, ... Read More
Don't ever take your pet to this place. There is a vet that works there that refused to treat dogs if they bark. I had a scared, sick dog I took there, and when barged in the room with an attitude, she barked once, I was told to "control my dog" even though there was no issue. He would not even listen to my problem, and refused to treat my dog. When I spoke with the owner to complain he acted as if he could care less. Read Less
Matt E.
3 Sep 2009
REPORT
Thank god places like this exist. We had a little accident with our dog last night. Actually a big accident, involving a truck hitting her and speeding off. After finding her hiding spot, i immediatel... Read More
Thank god places like this exist. We had a little accident with our dog last night. Actually a big accident, involving a truck hitting her and speeding off. After finding her hiding spot, i immediately googled "emergency animal hospitals" and this place popped up. Being that I'm in the River Market, i figured this would be the closest i could find and we got her there ASAP.They were friendly, and immediately able to help her. I was worried it'd be like a human waiting room, and we'd be there for an hour before we could get her into a doctor, but sure enough, 5 minutes after walking in the door she was being examined. They were calm and caring towards the dog and towards (a slightly frantic) me. Thankfully nothing was seriously damaged, and they had her in and out of surgery in under 2 hours. I hope i never have to use their services again, but if i do, i would certainly bring my dog to Animal Emergency Center. Read Less
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