Lakewood Animal Health Center

They might help your pet feel better, but the do it at twice the price as other vets. AND THEY DON'T EVEN TELL YOU WHAT THEY ARE CHARGING! I directly asked the vet for prices and she told me that it would not be discussed till I was checking out at the front desk! By then they've ropped you in and there's nothing you can do about the charge. A 1/8oz tube of antibiotic ointment was $30! I love my cat, but I'm not stupid either....this place is a vet clinic that ropes you into paying double charges for everything. Read Less

I wanted to love this place.  It's clean & my Mother In Law has received IMPECCABLE service with Dr. Eyler who has successfully managed Sadie's tricky condition, and boards in the medically supervised boarding area.  However, we've given them several chances to make things right after we've directly expressed our disappointment and concerns.  Each time they've apologized and assured us things would change.  Nope.  The first vet seemed overwhelmed with Knight, didn't seem to like our dog and after checking his eye issue, and that follow up, we decided to try a different vet as the chemistry clearly wasn't mixing. I called and made the request for Dr. Eyler.  The front desk person assured me that would be no problem. I trusted that change had been made. We've had to travel a fair bit this summer.  Boarding isn't our first choice & we hesitated as the first boarding experience they did not monitor his eye, despite our authorization... but we booked again to make his annual exam/vaccines, etc easier.   I tried to make an appointment for the annual the day we picked up our dog, and was happy to hear the front desk touted many folks deliberately don't schedule their dog's exams if they are boarding as it's easy for the Vet to do an exam during the stay, thus sparing dog parents a separate appointment. They'll even bathe the dog for free if they are staying a certain number of nights. Super! When we dropped off our dog, we were asked if we'd like photos (every other day) and we said, yes please!  So NONE of what was promised happened. -After 4 days, no photos.  I called to check on our dog and ask why we hadn't received photos; I was told that the box to send photos wasn't checked.  They apologized profusely and promised photos that day.  -I asked about the wellness check & heartworm test and was told that "oh the techs said you'd have to bring him back as the (original) vet would need help managing our dog during the exam."  WHAT?  #1- I had requested to transfer him to Dr. Eyler.  That clearly hadn't happened. And 2- Why had no one informed us of that change?  I politely explained that we had arranged a transfer, and that we had been told he would be examined and given vaccines.  They apologized, and promised he would be taken care of before pickup. So we pick up our dog.  -Yes, he finally got examined, but not by our requested Vet. Dr. Stelzer did examine him and give him vaccines.  Thank goodness. And I felt better that things would improve.  -I was dismayed to hear that he actually didn't get the promised complimentary bath because the weekend techs couldn't bathe him. ??? But we could bring him in later in the week. Um...Whatever. A couple days later I notice a weird lump and called the Vet to let them know.  It had gotten missed during his exam.  We had to leave town again, so instead of boarding him at Pete & Mac's where he would get play time, we booked him at Lakewood only to get examined.  I specifically explained that Dr. Stelzer had just done his annual and would she please look at this lump?  They assured me yes. We set up a pick up time later in the day so that he would have time to dry after his promised bath that Monday. -Again... 3 days into the trip, no photos of our dog.  -But more distressing was no call to update us on his lump. So I called, and was told that I would have to bring him in on a separate appointment.  WHAT???? WHY? I had to explain AGAIN that we had only boarded him there to be seen while we were gone.  They scrambled and apologized again.   Dr. Stelzer called me shortly after, also apologized and said she examined the area. We spoke about the medicine and options, and she was thorough in that phone call, which we appreciated. We finally received photos with lots of apologies again.  We pick him up.  -Guess what?  AGAIN no bath despite being promised and scheduling for it. -But more distressing, the techs tried to send my husband home without the oral medication and ointment.  Between 3 people (one bringing our dog out, one bringing his food and regular medicine) and another, NO ONE seemed to know that our dog actually needed new medications.  My husband had to INSIST that he was prescribed new meds.  One tech said, yes it's there (referring to his regular glucosamine/zyrteck) and another said they didn't know anything about ointment. Shocking. WOW.  This place needs to get their communication together.  Things are clearly not being communicated between front staff, vet and tech staff, and customers.  Breakdown galore, DESPITE us clearly explaining our needs.  SO many mistakes, it leaves me wondering if our dog had actually been taken care of properly, had he been neglected or even received the right medications if the staff "wasn't aware he needed medication." Read Less

We adopted a shelter dog and two days later encountered significant health problems. We called and they were able to get us in right away. The facility is well-kept, staff are very friendly, and the vet staff are thorough and provide a solid treatment plan for your furry friend. My only comment is that this facility is VERY pricey in comparison to even other vets that we had when we lived in southern Johnson County, but my guess is that it is due to them being AAHA accredited. The visit WILL cost you a pretty penny, but it is also worth it. Read Less

Love Dr. Golladay, Crystal, Tracy, Donna, Peggy, Sharon and all others names I can't remember for their professionalism, courtesy, loving and compassionate care given my 17 yo kitty for nearly three years! They are so accommodating to all our needs, addressing my every concern; even with follow up from Dr. Golladay personally! It's like family! Read Less

I boarded my young cat for ten days. The staff were wonderful with her. They called to let me know how she was doing. They let me take her toys in with her so she would have familiar toys to play with. The kennel attendant asked questions about her habits and brought out her type of scratching post for her to use. When I went in to pick her up I almost didn't recognize her! She looked great. Calm and quietly sleeping in the window. She looked like she put on a little weight,... which was good cause she's a "nervy" cat, and she had obviously been brushed every day. If she's not brushed often she gets horrible snarls in her fur. I was very pleased with how my girl appeared and that she had settled down and accepted that she was being boarded and away from her people off the first time in her life. I believe that the staff did much to help her adjust and give her the time and attention she needed or wanted. Dr. Dwyer has been my vet since forever with about five different cats over many many years and she has always been helpful and good to our cats. She's one of the reasons I took a chance on boarding for the first time. I will definitely board my cat with them again with no qualms about her treatment and/or the care she gets. Thank you all!!! See More Read Less

We met Dr Sarah G under the worst possible conditions. Saying goodbye to our beloved golden girl was kindly and compassionately carried out. On the phone, Donna was patient with my blubbering, and Dr G went above and beyond to comfort and assure us. Our beloved girl was treated with gentleness and dignity for her last moments on this earth. Undoubtedly, we will be bringing any future pets here for lifelong care. Devastating circumstances for our first visit, but ultimate care and service that will bring us back in the future under better conditions. Read Less

We have been with Lakewood Animal Health since Drs. Moore and Dyer started their practice in the 1990's.Our dogs, Max, a miniature schnauzer and Murphy, an Irish terrier, have always received excellent care. Their wonderful staff knows the dogs by name. We couldn't ask for more. Read Less

We have taken our Shih-Tzu here for problems with her allergies. The Drs. Are all highly qualified and take such an interest in problem-solving. The facility is very clean and the staff is absolutely top notch. We are simply thrilled to have found such competant Vets. Read Less

7 years ago my little Stella, a chorkie, was born. She found her forever home with me at 9wks old. At 10 wks old and only 2 lbs, she became extremely sick. We rushed her to a 24hr emergency vet who then gave me heartbreaking news. Stella was diagnosed with the parvovirus and I was told she had very minimal chances to live. They referred me to Lakewood Animal Health Center. As soon as they opened, we brought Stella in. Dr. Kathy Moore took my baby in. Stella fought hard! At times her heart nearly stopped. Dr. Moore never gave up on her for... wow I believe it was 2 WEEKS! I was preparing myself for the worst. I really didn't think I'd ever have her back. I will never forget the day that she called me telling me Stella had made a complete turn around! She nicknamed Stella "Tiger" because she was feisty and playful! When I picked her up, she had a Tigger bandana on and healthier than I had ever seen! Today is her 7th birthday. I still call her my little miracle pup! If I hadn't moved so far from this location I would return there in a heartbeat! But I thank God every day for Dr. Moore and the wonderful people at Lakewood Animal Health for getting my little Tiger back home! She's now a big sister to a little Doxie and more energetic than ever! thank you from the bottom of my heart!Read Less

I am beyond impressed with Lakewood Animal Health Center and especially Dr. Dyer. I have struggled to find a vet with the knowledge as well as the medical equipment necessary to care for my pup. I have a 10 month old shih tzu that has had numerous problems since we got her. Finding a vet that was able to spay her while giving her the best chance of survival was a difficult process due to her heart condition. Dr. Dyer was able to spay her successfully and went above and beyond to give our sweet girl the best care possible. When Lola started to go downhill after surgery, at no fault of Dr. Dyer, Dr. Dyer made Lola her first priority. Lola had to stay overnight and Dr. Dyer went back up to the office at 8.30pm and again at 11:00 pm just to check in on her and continue to give her the best care possible. Everyone I have encountered at this office is amazing. I cannot thank them enough for their love and compassion.Read Less

The staff was so friendly and knowledgable! I have struggled to find a vet that I love and feel comfortable taking my shih tzu/maltese. They also groomed her and she looked amazing! SO relieved and thankful to have a place I trust and finally have a family friendly vet, groomer, and somewhere I would feel comfortable boarding my precious pooch. Read Less

We have been a client of Lakewod Animal Health Center for 3 years and have had excellent care for our dog in all ways. Dr. Golliday has been so helpful to us as we are first time dog owners, and she has been such great help to us in how to care for a dog. We have also been very happy with their grooming services as we use them once a month, and Barkley has boarded with them and the confidence we feel with him there makes our vacations so much more enjoyable. We highly recommend Lakewood for all your furry babies as they are really the best in this area. Read Less

I brought my poodle in today for a new patient visit and could not be more happy. It was super clean and everyone I interacted with was so nice and very thorough. We have our new home for care and grooming! Thank you so much! Read Less

I brought my poodle in today for a new patient visit and could not be more happy. It was super clean and everyone I interacted with was so nice and very thorough. We have our new home for care and grooming! Thank you so much! Read Less

Took my recently adopted shelter dog there and the staff is wonderful. Everyone took the time to greet me and my dog. The facility is clean and well setup for incoming and out going pets. It also is a full service facility which I like offers grooming, boarding and food. I will be going back for a minor surgery and will update on that. But for now I would recommend this Vet Center. Read Less

I've been taking my dog to Lakewood Animal Health Center since she was a pup in 2009. This by far is the best practice I have ever seen. My dog is "difficult" but they never have mistreated her and she loves to go see everyone. From the front desk, the techs, assistants and, of course, the doctors my dog Lucy and I appreciate the care given. I recently referred a good friend of mine and she too loves this practice. Read Less

I have been taking my dogs to Lakewood Animal Health Center for over 20 years. We have always been treated so well and our dogs have had excellent care. The entire staff has been great (techs, groomers and doctors!). The few times there have been minor issues, they have been quickly addressed. We have appreciated the genuine concern and assistance they have given us over the years as our pets have there through all stages of their lives! Read Less

We came here, to get away from another local vet's office. They're so happy here, the facility is so nice, and we've had a wonderful experience with our 3 dogs and 1 cat. Yes, they're a bit pricier -- but so incredibly worth it. Because they're actually providing the care your pet needs. Read Less

Simply, The best! They have the most caring and knowledgeable vets. In all my years of caring for animals, this has been the best animal care center, which I have known. I am so grateful for their service. They have taken such good care of my pets. It seems to be a labor of love for them, as they do not charge outrageous fees for their services. Nor do they try to push unnecessary tests or treatment in order to make a buck. They simply provide awesome care, at an unbelievably low rate, with much kindness and sincerity. This place has truly been a blessing for me and my family. Read Less

Our mini dachshunds were almost ten years old and in failing health due to lack of diagnoses/care at our previous vet clinic, when we were referred to the wonderful women at Lakewood Animal Health Center. Dr. Moore immediately diagnosed a slow acting pancreas in our male dog and a multitude of infections in our female. They are now fifteen, happy  and healthy dogs who love to run outside. The staff is so friendly and loving toward my dogs, calling them and me by name when I come in. I know they truly care about my dogs and would recommend them to anyone. I wouldn't consider going anywhere else. Read Less

We love our Vets here! They are so professional, thorough and compassionate. They have ALWAYS provided complete Quality care for our Fur Babies. They have cried right along with us for those that crossed the Rainbow Bridge. Our Groomer, Amy, is a precious part of our Care Team as well. LAHC is THE bestRead Less