Banfield Pet Hospital
Springfield, Missouri
General Info
Banfield Pet Hospital in Springfield synchronizes veterinary care with emotional rhythms experienced by both animals and their Missouri caretakers. The arrangement of the room elements creates an environment that encourages stillness. The arrangement of chairs aims to diminish stress factors through strategic spacing. Exam tables modify their structure to facilitate both access and visibility. Staff members evaluate caregiver breathing patterns alongside vocal tones and eye movements before interacting with the pet because animals frequently assess their human for signals. The use of silence occurs through deliberate intention. Certain situations require caregivers to start by waiting to let dogs or cats reflect decelerated rhythms before taking action. Banfield Pet Hospital delivers multifaceted healthcare that includes organ diagnostics alongside pain threshold analysis and allergy identification while also conducting hydration status exams and energy-based wellness assessments as deemed appropriate. Visit timing is part of the plan—morning pets often tolerate more stimulus; late-day animals need quiet observation first. The modulation of vocal tones plays a crucial role where deeper voice interactions help calm anxious dogs while restricted frequency bands minimize feline startle responses. Following their appointments, pet owners obtain detailed care instructions that dictate specific tones and rhythms for interaction: when to use soft speech, when to give space, when to position pets in sunlight, or allow them to rest in enclosed darkness. These patterns support physical and emotional return to baseline. Banfield Pet Hospital merges the nervous systems of pets with their owners in Springfield and throughout Missouri to deliver veterinary care that maintains clinical integrity while achieving emotional resonance.
Services
Dental Care
Microchipping
Vaccinations
Reviews
Matt Bobbitt
10 Apr 2018
REPORT
I had the pet plan and paid it off. I then had to rehome my GSD and cancelled the plan with essentially 5 months left on it. When I called to cancel my plan I naturally assumed I would recieve part of...
I had the pet plan and paid it off. I then had to rehome my GSD and cancelled the plan with essentially 5 months left on it. When I called to cancel my plan I naturally assumed I would recieve part of my money back as i was quoted a price for the full year. To my surprise was told that as far as Banfield was concerned their provided services were $1100 and my plan was $800, roughly, so I received more services than I paid for. Now I do not know what kind of crazy accounting they use but if you offer a plan with discounts I am not quite sure how you get to add those back in when cancelled. I DO know that I will get a real vet not a doc-in-the-box when we get our next dog/cat. I will not recommend them to anyone.
Kinsey Hubbard
1 Dec 2017
REPORT
We take our two goldendoodles here incredibly frequently. One is 9 years old and the other is 5 months. We have the vet plans with them and pay monthly for their services. I have always had good exper...
We take our two goldendoodles here incredibly frequently. One is 9 years old and the other is 5 months. We have the vet plans with them and pay monthly for their services. I have always had good experiences until today. Our new puppy has been having some urinary issues and we scheduled with Dr. Eastburn. We’ve seen her multiple times in the past. the vet assistant asked me while I was still waiting in the waiting room if i wanted to do a urinalysis (which is expensive and didn’t even know if my pups symptoms were condusive to running one) and didn’t want to automatically do one without speaking to Dr. Eastburn first to rule out normal puppy issues, making sure we are doing all we can for our puppy, sticking to a schedule, etc. Plus, i hadn’t even been able to tell anyone, Dr included, what was going on. I’m a nurse and well aware that if I told my patients we needed to run a test, they would have questions that I couldn’t answer and would want to talk it over with the doctor first. Dr. Eastburn was incredibly rude, rushed and made me feel incompetent as a pet owner. Her attitude was evident throughout our whole 3 minute conversation. She provided no advice and told me that she couldn’t make decisions for me, that it was up to me. I completely understand that and wouldn’t want her making decisions for me anyways! She made me feel like a waste of time for trying to take care of our dog. Now we’re back to square one.
We will still be using Banfield, but I won’t be returning to Dr. Eastburn anytime soon.
Brooke Ann
3 May 2017
REPORT
My kitten had worms so I was calling around vets in springfield, and this seemed to be the most reasonable price wise. I walked in and there were a couple children super excited about her presence. It...
My kitten had worms so I was calling around vets in springfield, and this seemed to be the most reasonable price wise. I walked in and there were a couple children super excited about her presence. It's a clean place and I was in and out within 45 minutes. They were kind and didn't laugh at my questions. They even called me the next day to make sure she was doing well. Very helpful!
Matthew Peterman
9 Feb 2017
REPORT
This is located inside of PetSmart I never have had to take my dog here because I live a ways away but enjoy taking my children here to watch the dogs being groomed they have many windows where you ca...
This is located inside of PetSmart I never have had to take my dog here because I live a ways away but enjoy taking my children here to watch the dogs being groomed they have many windows where you can watch the dogs
Amanda Milder
3 Dec 2016
REPORT
We have used them for our dogs for years and they have been great
Callista Rowlett
29 Oct 2016
REPORT
My cat was in respiratory distress, they saw him right away. The doctor was very kind, and they took time to explain everything well and go over payment options. This is now my pet's PC.
John Young
17 Oct 2016
REPORT
The staff is always friendly and helpful. Can get busy at times and you need to practice some patience but overall good location.
Kelly Myrick
10 May 2016
REPORT
Horrible customer service. Sent card for comprehensive appointment reminder and then they told us when we went that it wasn't until the next week. Why weren't we told that when making the appointmen...
Horrible customer service. Sent card for comprehensive appointment reminder and then they told us when we went that it wasn't until the next week. Why weren't we told that when making the appointment? No longer supplying the generic Caprofen and the prescription is for a random amount of 40 days instead of 60 or 90. A bottle used to cost $57 and now it is double? We have had nothing but issues since Dr. Powell left. We have been overcharged multiple times and had to go back and get that resolved at least three times. It is hard to get an appointment in less you call way in advance. We are constantly being asked to do dental cleanings so more money can be made. I have a feeling a lot of customers have left and will leave when their plan is up. We have been a customer for 10+ years with multiple pets. I loved the monthly plan to spread out costs, but I am strongly considering taking my 4 pets to a new vet when their plans are up. I feel like we are being scammed and the only thing Banfield cares about is the money.
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Book an Appointment
FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 3500 S Glenstone Ave, Springfield, Missouri 65804. It's easily accessible to pet owners in the Springfield area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Springfield offers a range of veterinary services, including Dental Care, Microchipping, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Springfield clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
8:00 AM – 6:00 PM
Tuesday
Tue
8:00 AM – 6:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
8:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 6:00 PM
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Banfield Pet Hospital
Springfield, Missouri
General Info
Banfield Pet Hospital in Springfield synchronizes veterinary care with emotional rhythms experienced by both animals and their Missouri caretakers. The arrangement of the room elements creates an environment that encourages stillness. The arrangement of chairs aims to diminish stress factors through strategic spacing. Exam tables modify their structure to facilitate both access and visibility. Staff members evaluate caregiver breathing patterns alongside vocal tones and eye movements before interacting with the pet because animals frequently assess their human for signals. The use of silence occurs through deliberate intention. Certain situations require caregivers to start by waiting to let dogs or cats reflect decelerated rhythms before taking action. Banfield Pet Hospital delivers multifaceted healthcare that includes organ diagnostics alongside pain threshold analysis and allergy identification while also conducting hydration status exams and energy-based wellness assessments as deemed appropriate. Visit timing is part of the plan—morning pets often tolerate more stimulus; late-day animals need quiet observation first. The modulation of vocal tones plays a crucial role where deeper voice interactions help calm anxious dogs while restricted frequency bands minimize feline startle responses. Following their appointments, pet owners obtain detailed care instructions that dictate specific tones and rhythms for interaction: when to use soft speech, when to give space, when to position pets in sunlight, or allow them to rest in enclosed darkness. These patterns support physical and emotional return to baseline. Banfield Pet Hospital merges the nervous systems of pets with their owners in Springfield and throughout Missouri to deliver veterinary care that maintains clinical integrity while achieving emotional resonance.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-18:00PM
Services
Dental Care
Microchipping
Vaccinations
Reviews
Matt Bobbitt
10 Apr 2018
I had the pet plan and paid it off. I then had to rehome my GSD and cancelled the plan with essentially 5 months left on it. When I called to cancel my plan I naturally assumed I would recieve part of...
I had the pet plan and paid it off. I then had to rehome my GSD and cancelled the plan with essentially 5 months left on it. When I called to cancel my plan I naturally assumed I would recieve part of my money back as i was quoted a price for the full year. To my surprise was told that as far as Banfield was concerned their provided services were $1100 and my plan was $800, roughly, so I received more services than I paid for. Now I do not know what kind of crazy accounting they use but if you offer a plan with discounts I am not quite sure how you get to add those back in when cancelled. I DO know that I will get a real vet not a doc-in-the-box when we get our next dog/cat. I will not recommend them to anyone.
Kinsey Hubbard
1 Dec 2017
We take our two goldendoodles here incredibly frequently. One is 9 years old and the other is 5 months. We have the vet plans with them and pay monthly for their services. I have always had good exper...
We take our two goldendoodles here incredibly frequently. One is 9 years old and the other is 5 months. We have the vet plans with them and pay monthly for their services. I have always had good experiences until today. Our new puppy has been having some urinary issues and we scheduled with Dr. Eastburn. We’ve seen her multiple times in the past. the vet assistant asked me while I was still waiting in the waiting room if i wanted to do a urinalysis (which is expensive and didn’t even know if my pups symptoms were condusive to running one) and didn’t want to automatically do one without speaking to Dr. Eastburn first to rule out normal puppy issues, making sure we are doing all we can for our puppy, sticking to a schedule, etc. Plus, i hadn’t even been able to tell anyone, Dr included, what was going on. I’m a nurse and well aware that if I told my patients we needed to run a test, they would have questions that I couldn’t answer and would want to talk it over with the doctor first. Dr. Eastburn was incredibly rude, rushed and made me feel incompetent as a pet owner. Her attitude was evident throughout our whole 3 minute conversation. She provided no advice and told me that she couldn’t make decisions for me, that it was up to me. I completely understand that and wouldn’t want her making decisions for me anyways! She made me feel like a waste of time for trying to take care of our dog. Now we’re back to square one.
We will still be using Banfield, but I won’t be returning to Dr. Eastburn anytime soon.
Brooke Ann
3 May 2017
My kitten had worms so I was calling around vets in springfield, and this seemed to be the most reasonable price wise. I walked in and there were a couple children super excited about her presence. It...
My kitten had worms so I was calling around vets in springfield, and this seemed to be the most reasonable price wise. I walked in and there were a couple children super excited about her presence. It's a clean place and I was in and out within 45 minutes. They were kind and didn't laugh at my questions. They even called me the next day to make sure she was doing well. Very helpful!
Matthew Peterman
9 Feb 2017
This is located inside of PetSmart I never have had to take my dog here because I live a ways away but enjoy taking my children here to watch the dogs being groomed they have many windows where you ca...
This is located inside of PetSmart I never have had to take my dog here because I live a ways away but enjoy taking my children here to watch the dogs being groomed they have many windows where you can watch the dogs
Amanda Milder
3 Dec 2016
We have used them for our dogs for years and they have been great
Callista Rowlett
29 Oct 2016
My cat was in respiratory distress, they saw him right away. The doctor was very kind, and they took time to explain everything well and go over payment options. This is now my pet's PC.
John Young
17 Oct 2016
The staff is always friendly and helpful. Can get busy at times and you need to practice some patience but overall good location.
Kelly Myrick
10 May 2016
Horrible customer service. Sent card for comprehensive appointment reminder and then they told us when we went that it wasn't until the next week. Why weren't we told that when making the appointmen...
Horrible customer service. Sent card for comprehensive appointment reminder and then they told us when we went that it wasn't until the next week. Why weren't we told that when making the appointment? No longer supplying the generic Caprofen and the prescription is for a random amount of 40 days instead of 60 or 90. A bottle used to cost $57 and now it is double? We have had nothing but issues since Dr. Powell left. We have been overcharged multiple times and had to go back and get that resolved at least three times. It is hard to get an appointment in less you call way in advance. We are constantly being asked to do dental cleanings so more money can be made. I have a feeling a lot of customers have left and will leave when their plan is up. We have been a customer for 10+ years with multiple pets. I loved the monthly plan to spread out costs, but I am strongly considering taking my 4 pets to a new vet when their plans are up. I feel like we are being scammed and the only thing Banfield cares about is the money.
Photo Gallery
FAQs
Where is Banfield Pet Hospital located?
Banfield Pet Hospital is located at 3500 S Glenstone Ave, Springfield, Missouri 65804. It's easily accessible to pet owners in the Springfield area and surrounding communities.
What time does Banfield Pet Hospital open and close each day?
Banfield Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 18:00 PM. They are closed on Sundays.
Is Banfield Pet Hospital open on Saturdays?
Yes, Banfield Pet Hospital is open on Saturdays. Their Saturday hours are 08:00AM to 18:00 PM.
Is Banfield Pet Hospital open on Sundays?
No, Banfield Pet Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Banfield Pet Hospital?
You can book an appointment online with Banfield Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Banfield Pet Hospital offer?
Banfield Pet Hospital in Springfield offers a range of veterinary services, including Dental Care, Microchipping, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Banfield Pet Hospital offer vaccinations for pets?
Yes, Banfield Pet Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Springfield clinic.
Does Banfield Pet Hospital offer pet dental care?
Absolutely. Banfield Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Banfield Pet Hospital microchip my pet?
Yes, Banfield Pet Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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