Grant Pet Hospital
Springfield, Missouri
General Info
Grant Pet Hospital implements a preventive-first strategy for Springfield pets through services designed to minimize risks while incorporating age-specific care and owner education. The team initiates every visit by examining lifestyle factors such as diet and activity level alongside home environment and routines. This framework directs medical examinations encompassing cardiac, pulmonary, joint, dental evaluations and weight assessments. Valuable insights emerge from examining even the most subtle shifts in posture behavior and sleep habits. Grant Pet Hospital delivers wellness examinations alongside vaccinations while also offering blood panels, parasite screenings, fecal tests, and heartworm prevention services. The clinic provides advanced diagnostic tools such as imaging and urinalysis and allergy management when needed. The staff provides guidance to families navigating food transitions medication planning and care routines for puppies seniors or newly adopted pets. After each visit detailed records are meticulously maintained and subsequently shared. Owners get detailed plans with treatment recommendations alongside behavior tracking tips and suggested timelines for follow-ups or additional tests. This organization supports families managing numerous pets and chronic conditions by ensuring no detail is overlooked. Grant Pet Hospital assists Missouri pet owners in making proactive decisions. The clinic delivers steady expert support which evolves alongside each pet's requirements from initial vaccinations through to senior health assessments. This method establishes a preventive care system that maintains adaptability to address the specific needs of pets and their owners at any point in their healthcare progress.
Services
Dental
Surgery
Reviews
Max Maxwell
7 Jun 2018
REPORT
Every one here is caring and helpful. Some of the best Vets in Springfield.
Ellis Drake
21 May 2018
REPORT
My daughter and I just moved to Springfield and have taken my dog here now twice once for a cauliflower , when I called I told them just to drain it, my daughters boyfriend took him in and they didn’t...
My daughter and I just moved to Springfield and have taken my dog here now twice once for a cauliflower , when I called I told them just to drain it, my daughters boyfriend took him in and they didn’t drain it they gave him medication and been not even two weeks I’ve been waiting for it to get better but it made it worse I called in and the receptionist didn’t seem to care she told me I’d have to pay all over again to have them look at it and then pay for what needs to be done again. I would much rather make the trip to Branson knowing my boy is in good hands the vet cares and I’m not just wasting money. Wouldn’t recommend.
Marc Levin
10 May 2018
REPORT
Very friendly vet to go to with fast service. Very little wait times so I'm usually with the vet longer than I'm in the waiting room.
Rusty James
28 Feb 2018
REPORT
Great Drs and staff , very friendly, I've had 2 dogs fixed and another one put down , i felt the staff was very understanding they helped make a bad situation better. Thanks.
Bill P
17 Feb 2018
REPORT
This used to be a wonderful Vetinarian Hospital. Now it is corporate-owned and I feel very sorry for the staff.
Ell Duncan
30 Jan 2018
REPORT
Grant Animal Hospital has very caring staff and Doctors. Very helpful with all your pet needs. I highly recommend them for your veterinary care.
Tracy Miller
8 Jan 2018
REPORT
These vets care about your fur-babies like their own! Dr. Rouse along with the others take time to explain everything and show you what needs to be done or in some cases what was done. The office is c...
These vets care about your fur-babies like their own! Dr. Rouse along with the others take time to explain everything and show you what needs to be done or in some cases what was done. The office is clean the staff friendly. Most importantly 9 out of 10 time you can get in same day!! Vet fees, I feel have always been fair/reasonable.
Timber D.
29 Dec 2017
REPORT
If it were possible to give them no stars at all I would. One of my puppies got parvo and was diagnosed at an emergency clinic. I kept my second puppy separated but the vet told me he was probably alr...
If it were possible to give them no stars at all I would. One of my puppies got parvo and was diagnosed at an emergency clinic. I kept my second puppy separated but the vet told me he was probably already infected. I needed a second prescription of antibiotics now. So I called their clinic and the receptionist hung up on me. I called back mad as hell because parvo needs treatment right away. The manager Jason answered the phone and said “no wonder why they hung up on you.” At this point I’m very upset. I called again to speak with the vet and they just kept passing me to a manager who is not a vet and he refused to allow me to talk to them. I take me infected puppy that needs treated into their pet hospital. The manager Jason told me he refused to allow my dog to be treated there because he didn’t like my attitude. As I’m standing here arguing that I just need my 13 week old puppy seen by a vet my dog is walking around their lobby having bloody diarrhea and vomiting and no one is getting up to clean it and they continued to let people walk in with the mess from a parvo infected puppy everywhere. They denied allowing me to even talk to the vet and they called the cops to ask me to leave. I left once I spoke with the police peacefully. The employees and manager at this pet hospital are absolutely horrible people wouldn’t recommend even if my life depended on it.
Spence Limb
29 Nov 2017
REPORT
Grant Ave. is my “go-to” Vet! We have 4 dogs, a cat, and used to foster for a rescue; so I’ve literally been to almost every Vet in the Springfield Metro area. Grant Avenue has gone above and beyond o...
Grant Ave. is my “go-to” Vet! We have 4 dogs, a cat, and used to foster for a rescue; so I’ve literally been to almost every Vet in the Springfield Metro area. Grant Avenue has gone above and beyond on several occasions, and is the place I personally like taking my animals to. They have even helped when I found an orphaned baby possum after my dogs got ahold of the mother. Awesome, Awesome, Awesome!!!
Nonya B.
11 Nov 2017
REPORT
Wish I could give them a minus score. This clinic is the most uncompassionate animal hospital I have had the unfortunate experience to visit. After a long difficult realization that my elder dog had...
Wish I could give them a minus score. This clinic is the most uncompassionate animal hospital I have had the unfortunate experience to visit. After a long difficult realization that my elder dog had reached the time to cross rainbow bridge I unfortunately chose this place. They could have not cared any less about the grief I or discomfort my dog was going thru. I was made to wait in the lobby for 20 mins after being told I was a work in when I called 2 days earlier and made and appointment. Then I was made to do a quality of life Q and A for the vet tech and she never even looked at it. She then told the vet I had questions when I did not. The vet was more worried about me signing paperwork that talking to me about my dog or asking me how I wanted to handle my dogs remains. The vet had an "I can't be bothered" attitude. We were in a closet sized exam room and they did nothing to help accommodate the size of my large dog so that I could sit with him. After they were quick to ask for money and did not even tell me when I would receive my dogs ashes back. I had to ask as she was going out the door. No one showed any sympathy or compassion. I was not a regular customer but that should not have mattered. Giving my dog a compassionate and dignified euthanasia should have mattered to them. After all that is the business they are in. I have had to put down other animals in my long life and have never experienced anything so awful as this clinic.
Chase Colton
22 May 2017
REPORT
RIP Molly, may you be free from pain, and enjoy life in doggy heaven.
To those that use Grant Ave Pet Hospital. I urge caution, we have used them for years, and we had taken her there to be checked ...
RIP Molly, may you be free from pain, and enjoy life in doggy heaven.
To those that use Grant Ave Pet Hospital. I urge caution, we have used them for years, and we had taken her there to be checked on 3 separate occasions, and after spending hundreds on meds and blood work that did absolutely nothing we went to another vet.
She took one look at Molly and said it was one of two things and an xray was needed, and it wasn't good.
2 x rays later and they knew she had the most painful form of bone cancer she could get. The cancer/tumor had eaten away the bones in her shoulder.
They recommended putting her down as she was in so much pain.
Rena Rippe
20 Mar 2017
REPORT
Went in for yearly shots for my cat....bad experience all around! Tech took cat back for feline leukemia test, told her carrier handle not sturdy, ignored me totally. Bumped carrier, with cat against ...
Went in for yearly shots for my cat....bad experience all around! Tech took cat back for feline leukemia test, told her carrier handle not sturdy, ignored me totally. Bumped carrier, with cat against door on way out! Brought cat back in, roughly slid cat in carrier onto exam table, left with "it will be about 10 minutes" . The bad customer service started at the front and continued throughout my visit. Plus EXTREMELY overpriced service! $164 later (keep in mind I only wanted basic yearly shots, for my healthy cat ) ... I get home and no rabies tag! I called and was told I would need to go back and get the tag! And, when i asked about the booster for feline leukemia shot, I was told it didnt need an appt, but there was an additional charge... Of around $20 something!! Wow! Really!!!!
Chantel Engeman
24 Feb 2017
REPORT
Took my two untrained, crazy rescue dogs in today for vaccines and check up. Appointment setting was quick and easy. Waiting was not long. Staff offered a lot of help while filling out paper work a...
Took my two untrained, crazy rescue dogs in today for vaccines and check up. Appointment setting was quick and easy. Waiting was not long. Staff offered a lot of help while filling out paper work and moving to exam room. Everyone was gentle and patient with my dogs. My questions were answered and we're extremely satisfied. Next up, the cat!
Katt Littlewolf
20 Feb 2017
REPORT
I have been bringing my pets to Grant Avenue for a little over 20 years now. Here is one of the reasons: I called this morning because I have an extremely sick stray kitten that showed up at my door. ...
I have been bringing my pets to Grant Avenue for a little over 20 years now. Here is one of the reasons: I called this morning because I have an extremely sick stray kitten that showed up at my door. They managed to get her in at the end of the day. She was examined and treated like she was their own pet, and then the vet techs and Veterinarian thanked ME for caring for a stray! I will never take a pet OR a rescue anywhere else. Thanks again to the amazing women who saved this baby's life today - you help retun my faith in humanity with every visit!
Jonathan
18 Feb 2017
REPORT
The facility's leave a lot to be desired. My dogs seemed very uncomfortable there which is very uncharacteristic of them since they visit many businesses with me. The vet who looked at my dog couldn't...
The facility's leave a lot to be desired. My dogs seemed very uncomfortable there which is very uncharacteristic of them since they visit many businesses with me. The vet who looked at my dog couldn't answer many of the questions I asked. The few he could answer were very very vague and had no explanations if i questioned his opinion. His concern that my 10 week GSD pup had not lost any "puppy" teeth absolutely infuriated me. I can deal with sub-par facilities but not incompetence. I took a chance with this clinic because it was closer to home and was told they were suppose to be knowledgeable of the German shepherd breed. I got a same day appointment when I called to schedule. That should have been a red flag!!! But I only needed vaccines so I was not concerned. I was very wrong! I now happily drive across town to Bradford park who typically have a 3 week wait for appointments but have made time for me when I stop by for something I need done.
Jeremy W.
31 Jan 2017
REPORT
My family started using Grant Avenue Pet Hospital years ago. They did a good job in the past, but they don't seem to care about the customers anymore. My girlfriend and I took our dogs there and was t...
My family started using Grant Avenue Pet Hospital years ago. They did a good job in the past, but they don't seem to care about the customers anymore. My girlfriend and I took our dogs there and was told to give one of them three different medicines to help with a couple conditions she developed. On our return visit for a check up, the same vet asked me why we gave her those medicines, because they were not the right ones for those conditions and she didn't have the conditions he diagnosed her with. He then proceeded to diagnose her with something different and prescribe new medicines. Of course, all of which we had to purchase from them. Meanwhile, we were out over $150 for the medicines alone, thanks to Dr. Rund. When I tried to speak with someone at the front desk, they offered no solution or interest in our situation. They where, however, interested in being paid for that visit. So, I paid for the first visit and got an incorrect diagnosis. I paid over $150 for the medicines he told me I needed. I also paid for the check up visit, even though I was told the first diagnosis was wrong. What I didn't get was an apology, a refund or sympathy for my pet who had to endure all of this.I had a couple other prior visits which weren't nearly as bad, but I was still upset with the service.The only reason I would go to Grant Avenue Pet Hospital is if my pet is dying and needs to be euthanized.
Su Hazal Ide
26 Jan 2017
REPORT
The vets here have excellent bedside manner, and really care about your pets. I've had a wonderful experience every time I've gone here. They are also very understanding and accommodating to my blind ...
The vets here have excellent bedside manner, and really care about your pets. I've had a wonderful experience every time I've gone here. They are also very understanding and accommodating to my blind dog. I love the whole staff here as well. They are so knowledgable and will take the time to answer all of your questions. Scheduling is also a breeze, and the pricing is not unfair at all. I love this hospital and will continue to take all five of my rascals to Grant Avenue!
Lyssa Geer
13 Jan 2017
REPORT
Very kind employee's. Gives the pros and cons to treatment for your pet. And fair prices. $50 to get a exam fair price for location and I'd take my pets there again
Marti Knauer
28 Dec 2016
REPORT
I am sooooo grateful to the fine, caring folks at Grant Avenue Pet Hospital! I called yesterday, when my little Mannie dog hurt his foot. They had me bring him right in! We were home within 40 minut...
I am sooooo grateful to the fine, caring folks at Grant Avenue Pet Hospital! I called yesterday, when my little Mannie dog hurt his foot. They had me bring him right in! We were home within 40 minutes! Mannie & I both were ever so grateful!
Elizabeth Graham
27 Dec 2016
REPORT
Had a friend take her dog there, they told her it would need a $1200 surgery and since she couldn't afford that they had her sign the dog over to them, performed the surgery and gave the dog to an emp...
Had a friend take her dog there, they told her it would need a $1200 surgery and since she couldn't afford that they had her sign the dog over to them, performed the surgery and gave the dog to an employee. Unethical and heart breaking.
Mare Strumpher
26 Dec 2016
REPORT
After taking our Dog to them the day after Christmas, I have to say the vet we saw was incompetent. $300 dollars for about an hour, no answers, do diagnosis, no nothing. Vet was very rude and arrogant...
After taking our Dog to them the day after Christmas, I have to say the vet we saw was incompetent. $300 dollars for about an hour, no answers, do diagnosis, no nothing. Vet was very rude and arrogant. Don't waste your money or jeopardize your pet.
Carolyn Bucy
11 Dec 2016
REPORT
Offered several options for your 'baby '.Cheapest, friendly, good location
Debra Mcvicker
24 Nov 2016
REPORT
I was referred to them by a vet that said my dog needed a $500 emergency surgery. I went to him and he was amazing. My dog didn't need surgery. He was sent home with antibiotics and some pain meds. M...
I was referred to them by a vet that said my dog needed a $500 emergency surgery. I went to him and he was amazing. My dog didn't need surgery. He was sent home with antibiotics and some pain meds. My bill went down to $200. I'm very pleased with this place and I am now switching all of my animals to them!!!
Yesenia Trevino
15 Oct 2016
REPORT
Scheduling was off - had to take a day off work for them to tell me they scheduled me for the day after - then they made an appointment for a neuter at 2:00 when I should have been there at 7:30 and a...
Scheduling was off - had to take a day off work for them to tell me they scheduled me for the day after - then they made an appointment for a neuter at 2:00 when I should have been there at 7:30 and after rescheduling again and paying about $700 and not receiving all the medicine etc they had charged me for flea medicine for both dogs and forgot to give them to me I had to call them for them to even realize they didn't put it in the bag and had to drive all the way back across town to re set all the dates over again and when I came in at the rescheduled date was told they forgot to charge for booster shots which by the way told by them that it was mandatory the day of the very first visit and I told them yes please schedule me for that but they did not - so at the end after 4 confusions my dog did not get boosters nor get neutered - and I have to wait a wk or so for a refund of the money I had already paid ahead of time with the acknowledgement that everything was included- now having to make new appointments for two dogs who weight anywhere from 40-55lbs last minute while waiting for a refund is ridiculous - while management was very friendly adding additional $120 to a $700 bill that was already paid on the day of appointment is just very unprofessional and inconvenient --- it was very disappointing because I had thought I found a vet my pets would be at for a very long time -
Lana Latimer
11 Aug 2016
REPORT
All of my dogs, over the last 30 years, have gone to Grant Ave Hospital. Not one complaint and will recommend them to anyone anytime! Just another warming story, I found a stray shih-tzu. They scanne...
All of my dogs, over the last 30 years, have gone to Grant Ave Hospital. Not one complaint and will recommend them to anyone anytime! Just another warming story, I found a stray shih-tzu. They scanned her for a microchip, gave me food and a leash, free of charge. They also offered to board her until the parents were located if I could not accommodate her. She was reunited in an hour, but would not have been if not for Grant Avenue Hospital and their wonderful, understanding and committed staff.
Michelle Moyers
29 Jun 2016
REPORT
Love this place! Everyone from the front desk staff to the vet techs to the dr.'s are so nice and caring. Would highly recommend. Also they have a sweet shop cat with an attitude! Love you Gabby!
R M.
27 Jun 2016
REPORT
WAYYY overpriced. Do not believe any quotes you may get over the phone- It's just to get you to walk through the door. Even when I asked if there were any additional costs above and beyond my quote, t...
WAYYY overpriced. Do not believe any quotes you may get over the phone- It's just to get you to walk through the door. Even when I asked if there were any additional costs above and beyond my quote, they said no. Day of appointment comes and suddenly there's a HUGE jump in price. Walked right back out.
Melissa Manthei
21 Jun 2016
REPORT
I was very disappointed in Grant Avenue Pet Hospital with my visit today. I had taken my cat in for a claw trim during a busy time (dog with a broken foot and a dog with a seizure). I was told they do...
I was very disappointed in Grant Avenue Pet Hospital with my visit today. I had taken my cat in for a claw trim during a busy time (dog with a broken foot and a dog with a seizure). I was told they do not take appointments for trimmings. I decided to wait as it's already near impossible to get my cat out of the house before he gets really nervous and has a mini panic attack. A vet tech came into the waiting room, looked at my cat and I, and said, "Trim?" I nodded and this tech came over and picked up my cat's carrier and began walking away. I followed and was told I could not go back with him due to the surgeries. This upset me for a few reasons. 1. This vet tech had not even introduced herself to myself or my cat. 2. I was not given the option to wait longer for a room that I could observe in. 3. The tech came back before I even finished paying my bill. Although I appreciate the quick visit, there is no way my cat was treated with caring and loving hands in that short amount of time. I would have rather waited 3 hours to get a room that I would be able to observe in over my cat being marched off to some back room that I was not allowed in and be out in an extremely short amount of time. I looked at my cat's claws after the visit and saw one nail was hanging halfway off (not fully cut). If you had asked me my opinion on this vet 4 hours ago, I would have said my cat and I had finally found our Springfield vet, however, after being treated as an inconvenience to the staff, I will be taking my cat elsewhere, even if it means driving 3 and a half hours to our home vet in Saint Louis. I hope no one else experiences this kind of customer service at Grant Avenue Pet Hospital.
Melissa M.
20 Jun 2016
REPORT
I was very disappointed in Grant Avenue Pet Hospital with my visit today. I had taken my cat in for a claw trim during a busy time (dog with a broken foot and a dog with a seizure). I was told they do...
I was very disappointed in Grant Avenue Pet Hospital with my visit today. I had taken my cat in for a claw trim during a busy time (dog with a broken foot and a dog with a seizure). I was told they do not take appointments for trimmings. I decided to wait as it's already near impossible to get my cat out of the house before he gets really nervous and has a mini panic attack. A vet tech came into the waiting room, looked at my cat and I, and said, "Trim?" I nodded and this tech came over and picked up my cat's carrier and began walking away. I followed and was told I could not go back with him due to the surgeries. This upset me for a few reasons. 1. This vet tech had not even introduced herself to myself or my cat. 2. I was not given the option to wait longer for a room that I could observe in. 3. The tech came back before I even finished paying my bill. Although I appreciate the quick visit, there is no way my cat was treated with caring and loving hands in that short amount of time. I would have rather waited 3 hours to get a room that I would be able to observe in over my cat being marched off to some back room that I was not allowed in and be out in an extremely short amount of time. I looked at my cat's claws after the visit and saw one nail was hanging halfway off (not fully cut). If you had asked me my opinion on this vet 4 hours ago, I would have said my cat and I had finally found our Springfield vet, however, after being treated as an inconvenience to the staff, I will be taking my cat elsewhere, even if it means driving 3 and a half hours to our home vet in Saint Louis. I hope no one else experiences this kind of customer service at Grant Avenue Pet Hospital.
Kc E.
19 Oct 2015
REPORT
Way over priced, not understanding or caring in the least! I have use Dr Rund before and he was great, but his current partners are not! I won't be back if I can avoid it!
Jeff E.
28 Jul 2011
REPORT
After having a horrible experience with the incompetent, unprofessional folks at Springfield Veterinary Center we brought our cat to the kind and caring folks at Grant Avenue Pet Hospital. They've don...
After having a horrible experience with the incompetent, unprofessional folks at Springfield Veterinary Center we brought our cat to the kind and caring folks at Grant Avenue Pet Hospital. They've done a really great job and we'll be taking both of our cats there from now on. Stay away from Springfield Veterinary Center. They are super shady.
sarahouston
21 Apr 2008
REPORT
Very caring individuals work at this clinic. They are a little expensive, but I would rather pay more for better service when it comes to my pets!
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FAQs
Where is Grant Pet Hospital located?
Grant Pet Hospital is located at 1706 W Grand St, NULL, Springfield,NULL 65802. It's easily accessible to pet owners in the Springfield area and surrounding communities.
What time does Grant Pet Hospital open and close each day?
Grant Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Grant Pet Hospital?
You can book an appointment online with Grant Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Grant Pet Hospital offer?
Grant Pet Hospital in Springfield offers a range of veterinary services, including Dental, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Grant Pet Hospital offer pet dental care?
Absolutely. Grant Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Grant Pet Hospital?
Grant Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Springfield has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Grant Pet Hospital
Springfield, Missouri
General Info
Grant Pet Hospital implements a preventive-first strategy for Springfield pets through services designed to minimize risks while incorporating age-specific care and owner education. The team initiates every visit by examining lifestyle factors such as diet and activity level alongside home environment and routines. This framework directs medical examinations encompassing cardiac, pulmonary, joint, dental evaluations and weight assessments. Valuable insights emerge from examining even the most subtle shifts in posture behavior and sleep habits. Grant Pet Hospital delivers wellness examinations alongside vaccinations while also offering blood panels, parasite screenings, fecal tests, and heartworm prevention services. The clinic provides advanced diagnostic tools such as imaging and urinalysis and allergy management when needed. The staff provides guidance to families navigating food transitions medication planning and care routines for puppies seniors or newly adopted pets. After each visit detailed records are meticulously maintained and subsequently shared. Owners get detailed plans with treatment recommendations alongside behavior tracking tips and suggested timelines for follow-ups or additional tests. This organization supports families managing numerous pets and chronic conditions by ensuring no detail is overlooked. Grant Pet Hospital assists Missouri pet owners in making proactive decisions. The clinic delivers steady expert support which evolves alongside each pet's requirements from initial vaccinations through to senior health assessments. This method establishes a preventive care system that maintains adaptability to address the specific needs of pets and their owners at any point in their healthcare progress.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
Surgery
Reviews
Max Maxwell
7 Jun 2018
Every one here is caring and helpful. Some of the best Vets in Springfield.
Ellis Drake
21 May 2018
My daughter and I just moved to Springfield and have taken my dog here now twice once for a cauliflower , when I called I told them just to drain it, my daughters boyfriend took him in and they didn’t...
My daughter and I just moved to Springfield and have taken my dog here now twice once for a cauliflower , when I called I told them just to drain it, my daughters boyfriend took him in and they didn’t drain it they gave him medication and been not even two weeks I’ve been waiting for it to get better but it made it worse I called in and the receptionist didn’t seem to care she told me I’d have to pay all over again to have them look at it and then pay for what needs to be done again. I would much rather make the trip to Branson knowing my boy is in good hands the vet cares and I’m not just wasting money. Wouldn’t recommend.
Marc Levin
10 May 2018
Very friendly vet to go to with fast service. Very little wait times so I'm usually with the vet longer than I'm in the waiting room.
Rusty James
28 Feb 2018
Great Drs and staff , very friendly, I've had 2 dogs fixed and another one put down , i felt the staff was very understanding they helped make a bad situation better. Thanks.
Bill P
17 Feb 2018
This used to be a wonderful Vetinarian Hospital. Now it is corporate-owned and I feel very sorry for the staff.
Ell Duncan
30 Jan 2018
Grant Animal Hospital has very caring staff and Doctors. Very helpful with all your pet needs. I highly recommend them for your veterinary care.
Tracy Miller
8 Jan 2018
These vets care about your fur-babies like their own! Dr. Rouse along with the others take time to explain everything and show you what needs to be done or in some cases what was done. The office is c...
These vets care about your fur-babies like their own! Dr. Rouse along with the others take time to explain everything and show you what needs to be done or in some cases what was done. The office is clean the staff friendly. Most importantly 9 out of 10 time you can get in same day!! Vet fees, I feel have always been fair/reasonable.
Timber D.
29 Dec 2017
If it were possible to give them no stars at all I would. One of my puppies got parvo and was diagnosed at an emergency clinic. I kept my second puppy separated but the vet told me he was probably alr...
If it were possible to give them no stars at all I would. One of my puppies got parvo and was diagnosed at an emergency clinic. I kept my second puppy separated but the vet told me he was probably already infected. I needed a second prescription of antibiotics now. So I called their clinic and the receptionist hung up on me. I called back mad as hell because parvo needs treatment right away. The manager Jason answered the phone and said “no wonder why they hung up on you.” At this point I’m very upset. I called again to speak with the vet and they just kept passing me to a manager who is not a vet and he refused to allow me to talk to them. I take me infected puppy that needs treated into their pet hospital. The manager Jason told me he refused to allow my dog to be treated there because he didn’t like my attitude. As I’m standing here arguing that I just need my 13 week old puppy seen by a vet my dog is walking around their lobby having bloody diarrhea and vomiting and no one is getting up to clean it and they continued to let people walk in with the mess from a parvo infected puppy everywhere. They denied allowing me to even talk to the vet and they called the cops to ask me to leave. I left once I spoke with the police peacefully. The employees and manager at this pet hospital are absolutely horrible people wouldn’t recommend even if my life depended on it.
Spence Limb
29 Nov 2017
Grant Ave. is my “go-to” Vet! We have 4 dogs, a cat, and used to foster for a rescue; so I’ve literally been to almost every Vet in the Springfield Metro area. Grant Avenue has gone above and beyond o...
Grant Ave. is my “go-to” Vet! We have 4 dogs, a cat, and used to foster for a rescue; so I’ve literally been to almost every Vet in the Springfield Metro area. Grant Avenue has gone above and beyond on several occasions, and is the place I personally like taking my animals to. They have even helped when I found an orphaned baby possum after my dogs got ahold of the mother. Awesome, Awesome, Awesome!!!
Nonya B.
11 Nov 2017
Wish I could give them a minus score. This clinic is the most uncompassionate animal hospital I have had the unfortunate experience to visit. After a long difficult realization that my elder dog had...
Wish I could give them a minus score. This clinic is the most uncompassionate animal hospital I have had the unfortunate experience to visit. After a long difficult realization that my elder dog had reached the time to cross rainbow bridge I unfortunately chose this place. They could have not cared any less about the grief I or discomfort my dog was going thru. I was made to wait in the lobby for 20 mins after being told I was a work in when I called 2 days earlier and made and appointment. Then I was made to do a quality of life Q and A for the vet tech and she never even looked at it. She then told the vet I had questions when I did not. The vet was more worried about me signing paperwork that talking to me about my dog or asking me how I wanted to handle my dogs remains. The vet had an "I can't be bothered" attitude. We were in a closet sized exam room and they did nothing to help accommodate the size of my large dog so that I could sit with him. After they were quick to ask for money and did not even tell me when I would receive my dogs ashes back. I had to ask as she was going out the door. No one showed any sympathy or compassion. I was not a regular customer but that should not have mattered. Giving my dog a compassionate and dignified euthanasia should have mattered to them. After all that is the business they are in. I have had to put down other animals in my long life and have never experienced anything so awful as this clinic.
Chase Colton
22 May 2017
RIP Molly, may you be free from pain, and enjoy life in doggy heaven.
To those that use Grant Ave Pet Hospital. I urge caution, we have used them for years, and we had taken her there to be checked ...
RIP Molly, may you be free from pain, and enjoy life in doggy heaven.
To those that use Grant Ave Pet Hospital. I urge caution, we have used them for years, and we had taken her there to be checked on 3 separate occasions, and after spending hundreds on meds and blood work that did absolutely nothing we went to another vet.
She took one look at Molly and said it was one of two things and an xray was needed, and it wasn't good.
2 x rays later and they knew she had the most painful form of bone cancer she could get. The cancer/tumor had eaten away the bones in her shoulder.
They recommended putting her down as she was in so much pain.
Rena Rippe
20 Mar 2017
Went in for yearly shots for my cat....bad experience all around! Tech took cat back for feline leukemia test, told her carrier handle not sturdy, ignored me totally. Bumped carrier, with cat against ...
Went in for yearly shots for my cat....bad experience all around! Tech took cat back for feline leukemia test, told her carrier handle not sturdy, ignored me totally. Bumped carrier, with cat against door on way out! Brought cat back in, roughly slid cat in carrier onto exam table, left with "it will be about 10 minutes" . The bad customer service started at the front and continued throughout my visit. Plus EXTREMELY overpriced service! $164 later (keep in mind I only wanted basic yearly shots, for my healthy cat ) ... I get home and no rabies tag! I called and was told I would need to go back and get the tag! And, when i asked about the booster for feline leukemia shot, I was told it didnt need an appt, but there was an additional charge... Of around $20 something!! Wow! Really!!!!
Chantel Engeman
24 Feb 2017
Took my two untrained, crazy rescue dogs in today for vaccines and check up. Appointment setting was quick and easy. Waiting was not long. Staff offered a lot of help while filling out paper work a...
Took my two untrained, crazy rescue dogs in today for vaccines and check up. Appointment setting was quick and easy. Waiting was not long. Staff offered a lot of help while filling out paper work and moving to exam room. Everyone was gentle and patient with my dogs. My questions were answered and we're extremely satisfied. Next up, the cat!
Katt Littlewolf
20 Feb 2017
I have been bringing my pets to Grant Avenue for a little over 20 years now. Here is one of the reasons: I called this morning because I have an extremely sick stray kitten that showed up at my door. ...
I have been bringing my pets to Grant Avenue for a little over 20 years now. Here is one of the reasons: I called this morning because I have an extremely sick stray kitten that showed up at my door. They managed to get her in at the end of the day. She was examined and treated like she was their own pet, and then the vet techs and Veterinarian thanked ME for caring for a stray! I will never take a pet OR a rescue anywhere else. Thanks again to the amazing women who saved this baby's life today - you help retun my faith in humanity with every visit!
Jonathan
18 Feb 2017
The facility's leave a lot to be desired. My dogs seemed very uncomfortable there which is very uncharacteristic of them since they visit many businesses with me. The vet who looked at my dog couldn't...
The facility's leave a lot to be desired. My dogs seemed very uncomfortable there which is very uncharacteristic of them since they visit many businesses with me. The vet who looked at my dog couldn't answer many of the questions I asked. The few he could answer were very very vague and had no explanations if i questioned his opinion. His concern that my 10 week GSD pup had not lost any "puppy" teeth absolutely infuriated me. I can deal with sub-par facilities but not incompetence. I took a chance with this clinic because it was closer to home and was told they were suppose to be knowledgeable of the German shepherd breed. I got a same day appointment when I called to schedule. That should have been a red flag!!! But I only needed vaccines so I was not concerned. I was very wrong! I now happily drive across town to Bradford park who typically have a 3 week wait for appointments but have made time for me when I stop by for something I need done.
Jeremy W.
31 Jan 2017
My family started using Grant Avenue Pet Hospital years ago. They did a good job in the past, but they don't seem to care about the customers anymore. My girlfriend and I took our dogs there and was t...
My family started using Grant Avenue Pet Hospital years ago. They did a good job in the past, but they don't seem to care about the customers anymore. My girlfriend and I took our dogs there and was told to give one of them three different medicines to help with a couple conditions she developed. On our return visit for a check up, the same vet asked me why we gave her those medicines, because they were not the right ones for those conditions and she didn't have the conditions he diagnosed her with. He then proceeded to diagnose her with something different and prescribe new medicines. Of course, all of which we had to purchase from them. Meanwhile, we were out over $150 for the medicines alone, thanks to Dr. Rund. When I tried to speak with someone at the front desk, they offered no solution or interest in our situation. They where, however, interested in being paid for that visit. So, I paid for the first visit and got an incorrect diagnosis. I paid over $150 for the medicines he told me I needed. I also paid for the check up visit, even though I was told the first diagnosis was wrong. What I didn't get was an apology, a refund or sympathy for my pet who had to endure all of this.I had a couple other prior visits which weren't nearly as bad, but I was still upset with the service.The only reason I would go to Grant Avenue Pet Hospital is if my pet is dying and needs to be euthanized.
Su Hazal Ide
26 Jan 2017
The vets here have excellent bedside manner, and really care about your pets. I've had a wonderful experience every time I've gone here. They are also very understanding and accommodating to my blind ...
The vets here have excellent bedside manner, and really care about your pets. I've had a wonderful experience every time I've gone here. They are also very understanding and accommodating to my blind dog. I love the whole staff here as well. They are so knowledgable and will take the time to answer all of your questions. Scheduling is also a breeze, and the pricing is not unfair at all. I love this hospital and will continue to take all five of my rascals to Grant Avenue!
Lyssa Geer
13 Jan 2017
Very kind employee's. Gives the pros and cons to treatment for your pet. And fair prices. $50 to get a exam fair price for location and I'd take my pets there again
Marti Knauer
28 Dec 2016
I am sooooo grateful to the fine, caring folks at Grant Avenue Pet Hospital! I called yesterday, when my little Mannie dog hurt his foot. They had me bring him right in! We were home within 40 minut...
I am sooooo grateful to the fine, caring folks at Grant Avenue Pet Hospital! I called yesterday, when my little Mannie dog hurt his foot. They had me bring him right in! We were home within 40 minutes! Mannie & I both were ever so grateful!
Elizabeth Graham
27 Dec 2016
Had a friend take her dog there, they told her it would need a $1200 surgery and since she couldn't afford that they had her sign the dog over to them, performed the surgery and gave the dog to an emp...
Had a friend take her dog there, they told her it would need a $1200 surgery and since she couldn't afford that they had her sign the dog over to them, performed the surgery and gave the dog to an employee. Unethical and heart breaking.
Mare Strumpher
26 Dec 2016
After taking our Dog to them the day after Christmas, I have to say the vet we saw was incompetent. $300 dollars for about an hour, no answers, do diagnosis, no nothing. Vet was very rude and arrogant...
After taking our Dog to them the day after Christmas, I have to say the vet we saw was incompetent. $300 dollars for about an hour, no answers, do diagnosis, no nothing. Vet was very rude and arrogant. Don't waste your money or jeopardize your pet.
Carolyn Bucy
11 Dec 2016
Offered several options for your 'baby '.Cheapest, friendly, good location
Debra Mcvicker
24 Nov 2016
I was referred to them by a vet that said my dog needed a $500 emergency surgery. I went to him and he was amazing. My dog didn't need surgery. He was sent home with antibiotics and some pain meds. M...
I was referred to them by a vet that said my dog needed a $500 emergency surgery. I went to him and he was amazing. My dog didn't need surgery. He was sent home with antibiotics and some pain meds. My bill went down to $200. I'm very pleased with this place and I am now switching all of my animals to them!!!
Yesenia Trevino
15 Oct 2016
Scheduling was off - had to take a day off work for them to tell me they scheduled me for the day after - then they made an appointment for a neuter at 2:00 when I should have been there at 7:30 and a...
Scheduling was off - had to take a day off work for them to tell me they scheduled me for the day after - then they made an appointment for a neuter at 2:00 when I should have been there at 7:30 and after rescheduling again and paying about $700 and not receiving all the medicine etc they had charged me for flea medicine for both dogs and forgot to give them to me I had to call them for them to even realize they didn't put it in the bag and had to drive all the way back across town to re set all the dates over again and when I came in at the rescheduled date was told they forgot to charge for booster shots which by the way told by them that it was mandatory the day of the very first visit and I told them yes please schedule me for that but they did not - so at the end after 4 confusions my dog did not get boosters nor get neutered - and I have to wait a wk or so for a refund of the money I had already paid ahead of time with the acknowledgement that everything was included- now having to make new appointments for two dogs who weight anywhere from 40-55lbs last minute while waiting for a refund is ridiculous - while management was very friendly adding additional $120 to a $700 bill that was already paid on the day of appointment is just very unprofessional and inconvenient --- it was very disappointing because I had thought I found a vet my pets would be at for a very long time -
Lana Latimer
11 Aug 2016
All of my dogs, over the last 30 years, have gone to Grant Ave Hospital. Not one complaint and will recommend them to anyone anytime! Just another warming story, I found a stray shih-tzu. They scanne...
All of my dogs, over the last 30 years, have gone to Grant Ave Hospital. Not one complaint and will recommend them to anyone anytime! Just another warming story, I found a stray shih-tzu. They scanned her for a microchip, gave me food and a leash, free of charge. They also offered to board her until the parents were located if I could not accommodate her. She was reunited in an hour, but would not have been if not for Grant Avenue Hospital and their wonderful, understanding and committed staff.
Michelle Moyers
29 Jun 2016
Love this place! Everyone from the front desk staff to the vet techs to the dr.'s are so nice and caring. Would highly recommend. Also they have a sweet shop cat with an attitude! Love you Gabby!
R M.
27 Jun 2016
WAYYY overpriced. Do not believe any quotes you may get over the phone- It's just to get you to walk through the door. Even when I asked if there were any additional costs above and beyond my quote, t...
WAYYY overpriced. Do not believe any quotes you may get over the phone- It's just to get you to walk through the door. Even when I asked if there were any additional costs above and beyond my quote, they said no. Day of appointment comes and suddenly there's a HUGE jump in price. Walked right back out.
Melissa Manthei
21 Jun 2016
I was very disappointed in Grant Avenue Pet Hospital with my visit today. I had taken my cat in for a claw trim during a busy time (dog with a broken foot and a dog with a seizure). I was told they do...
I was very disappointed in Grant Avenue Pet Hospital with my visit today. I had taken my cat in for a claw trim during a busy time (dog with a broken foot and a dog with a seizure). I was told they do not take appointments for trimmings. I decided to wait as it's already near impossible to get my cat out of the house before he gets really nervous and has a mini panic attack. A vet tech came into the waiting room, looked at my cat and I, and said, "Trim?" I nodded and this tech came over and picked up my cat's carrier and began walking away. I followed and was told I could not go back with him due to the surgeries. This upset me for a few reasons. 1. This vet tech had not even introduced herself to myself or my cat. 2. I was not given the option to wait longer for a room that I could observe in. 3. The tech came back before I even finished paying my bill. Although I appreciate the quick visit, there is no way my cat was treated with caring and loving hands in that short amount of time. I would have rather waited 3 hours to get a room that I would be able to observe in over my cat being marched off to some back room that I was not allowed in and be out in an extremely short amount of time. I looked at my cat's claws after the visit and saw one nail was hanging halfway off (not fully cut). If you had asked me my opinion on this vet 4 hours ago, I would have said my cat and I had finally found our Springfield vet, however, after being treated as an inconvenience to the staff, I will be taking my cat elsewhere, even if it means driving 3 and a half hours to our home vet in Saint Louis. I hope no one else experiences this kind of customer service at Grant Avenue Pet Hospital.
Melissa M.
20 Jun 2016
I was very disappointed in Grant Avenue Pet Hospital with my visit today. I had taken my cat in for a claw trim during a busy time (dog with a broken foot and a dog with a seizure). I was told they do...
I was very disappointed in Grant Avenue Pet Hospital with my visit today. I had taken my cat in for a claw trim during a busy time (dog with a broken foot and a dog with a seizure). I was told they do not take appointments for trimmings. I decided to wait as it's already near impossible to get my cat out of the house before he gets really nervous and has a mini panic attack. A vet tech came into the waiting room, looked at my cat and I, and said, "Trim?" I nodded and this tech came over and picked up my cat's carrier and began walking away. I followed and was told I could not go back with him due to the surgeries. This upset me for a few reasons. 1. This vet tech had not even introduced herself to myself or my cat. 2. I was not given the option to wait longer for a room that I could observe in. 3. The tech came back before I even finished paying my bill. Although I appreciate the quick visit, there is no way my cat was treated with caring and loving hands in that short amount of time. I would have rather waited 3 hours to get a room that I would be able to observe in over my cat being marched off to some back room that I was not allowed in and be out in an extremely short amount of time. I looked at my cat's claws after the visit and saw one nail was hanging halfway off (not fully cut). If you had asked me my opinion on this vet 4 hours ago, I would have said my cat and I had finally found our Springfield vet, however, after being treated as an inconvenience to the staff, I will be taking my cat elsewhere, even if it means driving 3 and a half hours to our home vet in Saint Louis. I hope no one else experiences this kind of customer service at Grant Avenue Pet Hospital.
Kc E.
19 Oct 2015
Way over priced, not understanding or caring in the least! I have use Dr Rund before and he was great, but his current partners are not! I won't be back if I can avoid it!
Jeff E.
28 Jul 2011
After having a horrible experience with the incompetent, unprofessional folks at Springfield Veterinary Center we brought our cat to the kind and caring folks at Grant Avenue Pet Hospital. They've don...
After having a horrible experience with the incompetent, unprofessional folks at Springfield Veterinary Center we brought our cat to the kind and caring folks at Grant Avenue Pet Hospital. They've done a really great job and we'll be taking both of our cats there from now on. Stay away from Springfield Veterinary Center. They are super shady.
sarahouston
21 Apr 2008
Very caring individuals work at this clinic. They are a little expensive, but I would rather pay more for better service when it comes to my pets!
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FAQs
Where is Grant Pet Hospital located?
Grant Pet Hospital is located at 1706 W Grand St, NULL, Springfield,NULL 65802. It's easily accessible to pet owners in the Springfield area and surrounding communities.
What time does Grant Pet Hospital open and close each day?
Grant Pet Hospital is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Grant Pet Hospital?
You can book an appointment online with Grant Pet Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Grant Pet Hospital offer?
Grant Pet Hospital in Springfield offers a range of veterinary services, including Dental, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Grant Pet Hospital offer pet dental care?
Absolutely. Grant Pet Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Grant Pet Hospital?
Grant Pet Hospital provides spaying and neutering services for pets. Their veterinary team in Springfield has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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