, Value PLEASE PLEASE CHOOSE ANOTHER VET !! LEFT IN TEARS All in all HORRIFIC UNCOMPASSIONATE experience no understanding unprofessional service. TURNED AWAY BECAUSE I WAS USING APA GRANT FOR ADOPTED PETS. I try to stay local and support local new to area trying to adjusted. I also NEVER WRITE REVIEWS The receptionist should be fired! Went in personally to this office to use an APA grant for adopted pets for my dachshund. I also have payment I WAS PREPARED WITH I was prepared with all needed information to set up visit. The receptionist was given all info upfront and she advised me to bring it at the time of the visit. Well with my visit being tomorrow they decided they needed payment info today called repeatedly while I was driving which I explained to them while they were very confrontational talking over me ignoring what I was saying trying to explain things. She was ignoringthe fact I am driving asking me to hold asking me to talk to someone else and I was brief repeatedly asking to deal at a different time . So they canceled my appointment and told me to get services somewhere else. When I arrived in person with my phone ringing, from them, yet once again while driving in a matter of 10 min to drive across south county They offered no compassion very rude the receptionist explained today she didn't have time when I personally came in to schedule the appointment because it was almost 5 she didn't have time to write down a phone number . Well thats what she said to the office manager who stood by turning me away for no reason. The receptionist was lying to protect the inadequate job she does. At the end the office manager had no regrets once I clarified the information needed. Told there are plenty of vets All in all it was horrific. They DID make sure to tell me the vet was listening and in agreance with this awful treatment they had me in tears Read Less