The Animal Clinic of Billings has been taking care of our region's companion animals and their families since its founding in 1981 by Ken Brown, DVM. The Animal Surgery Clinic opened in 2005 as an addition to the original clinic and reflects our commitment to provide high quality diagnostic services, medical, and surgical care for the sick and injured. Physical Rehabilitation Therapy Center: We offer patients, especially those recovering from spinal and orthopedic surgeries, care and services not previously available in Montana or other states in our region. Pain Management: We believe strongly in preventing and managing anxiety and pain in our patients. We can help alleviate pain caused by surgery, chronic arthritic pain, and acute pain as in the case of trauma. Medical Services: - Wellness Programs Health Examinations - Vaccinations - Advanced Dental Care - Nutritional Counseling, - Physical Rehabilitation Therapy - Diagnostic Services - Special Imaging: CT, MRI, X-Ray, - Geriatric Care - Cancer Care - Puppy & Kitten Care. Surgical Services: Injury and trauma treatment, supportive care, general surgery, orthopedic surgery, spinal surgery, ear/cosmetic surgery, spays and neuters. Conditioning for Wellness Program focuses on overall fitness for: - Overweight and out-of-shape pets - Pets with certain chronic diseases like osteoarthritis - Former physical rehabilitation therapy patients - Working and sporting dogs with a goal to promote optimal performance Physical Rehabilitation Therapy: We utilize therapeutic exercise and a variety of other methods to improve function and promote healing. Physical rehab therapy helps decrease pain, improve cardiovascular fitness, and joint mobility, muscle strength and endurance. Companion animals, like their humans, often require physical rehabilitation to recover the ability to walk, regain the use of a limb, and to promote overall well-being after a serious injury or major orthopedic or spinal surgery. To accomplish our physical therapy treatment goals, we combine: - Low Impact exercise on land and water - Manual therapy (joint mobilization) - Massage - Range of motion exercises - Weight shifting and balance activities - Heat and/or cold pack application - Neuromuscular electrical stimulation - Transcutaneous electrical nerve stimulation (TENS) - Therapeutic ultrasound, - Therapeutic laser therapy - Swimming using our state of the art underwater treadmill Boarding: Dogs love our spacious kennels, outside dog run, and attentive veterinary staff. Cat Nap Inn: Quiet, comfortable condominium lodging for cats. Large area for fun and safe playtime. Supervised by a veterinary staff.
Reviews
Josh Bishop
17 Jul 2018
REPORT
Fantastic experience. Ken is really knowledgeable and took amazing care of my dog Lily. She wouldn't of made it without his help and I can't thank him and his staff enough for all they've done. Highly... Read More
Fantastic experience. Ken is really knowledgeable and took amazing care of my dog Lily. She wouldn't of made it without his help and I can't thank him and his staff enough for all they've done. Highly recommended. Thank you! Read Less
Wiley Miller
16 Jul 2018
REPORT
Have had our dog in for different things over the years. Ken and staff were incredibly caring and friendly. They made us feel like we were in good hands with our little bulldog there. Highly recommen... Read More
Have had our dog in for different things over the years. Ken and staff were incredibly caring and friendly. They made us feel like we were in good hands with our little bulldog there. Highly recommended! Read Less
todd williamson
16 Jul 2018
REPORT
The entire staff are absolutely amazing. I had my boy Terry into see Dr. Brown on numerous occasions. The vet bills were substantially lower than other vets in the area when I had the work quoted. Mor... Read More
The entire staff are absolutely amazing. I had my boy Terry into see Dr. Brown on numerous occasions. The vet bills were substantially lower than other vets in the area when I had the work quoted. More importantly, I trust their staff to ensure my guy is being looked after. Read Less
parker white
16 Jul 2018
REPORT
My furry friend has unfortunately undergone multiple surgeries, from infections, to bone reconstruction, plate removals. I trust Ken Brown and his staff with my dog over anyone in the state. Not onl... Read More
My furry friend has unfortunately undergone multiple surgeries, from infections, to bone reconstruction, plate removals. I trust Ken Brown and his staff with my dog over anyone in the state. Not only are they friendly and extremely knowledgeable, but I’m always impressed with how thorough they are with diagnostics and personal attention, keeping me in the loop every step of the way. I highly suggest this clinic to anyone for their pet problems, big or small. A+ service. Read Less
Taylor Brown
15 Jul 2018
REPORT
I highly recommend this business. I took my dog to a veterinarian at a different hospital and the vet misdiagnosed five ruptured discs and told me it was just a common stomach ache, even after taking ... Read More
I highly recommend this business. I took my dog to a veterinarian at a different hospital and the vet misdiagnosed five ruptured discs and told me it was just a common stomach ache, even after taking multiple X-rays of her spine. A few days later my dog was unable to move and the back half of her body had become paralyzed. I took her to Dr. Brown and he immediately pinpointed the problem and rushed her into surgery. Now she runs and jumps like nothing ever happened and you'd never be able to tell she's had five discs removed. Dr. Brown and the staff could not have possibly been more awesome, helpful or available to my needs and it was exceedingly clear they were far more knowledgeable and caring of animals than the first clinic I visited. Read Less
Scott Reese
17 May 2018
REPORT
One dog died within 12 hours of being released from them. They charged $1800.00 for 4 days observation and some treatment. The other had surgery on soft palate and two wks and $1400.00 later still ca... Read More
One dog died within 12 hours of being released from them. They charged $1800.00 for 4 days observation and some treatment. The other had surgery on soft palate and two wks and $1400.00 later still cant breath. Never have i had a worst experience. I am so pissed, i have to start over with a new vet. Read Less
Karen Nave
4 Apr 2018
REPORT
January 2017, Dr. Brown performed a TPLO (Tibial Plateau Leveling Osteotomy) on my 7 year old boxer. This surgery gave Rocko back the life he enjoys of walking and running at Riverfront Park and in th... Read More
January 2017, Dr. Brown performed a TPLO (Tibial Plateau Leveling Osteotomy) on my 7 year old boxer. This surgery gave Rocko back the life he enjoys of walking and running at Riverfront Park and in the mountains. Dr. Brown and his staff demonstrated their caring and concern for Rocko with each visit to the Animal Clinic of Billings. I highly recommend this team and facility. Read Less
Leslie
3 Apr 2018
REPORT
After three vets and 2 years of x-rays, cortisone shots, PRP injections into my dogs elbow, I was sent here. These folks are not only incredibly caring, but saved my dog from constant pain. They immed... Read More
After three vets and 2 years of x-rays, cortisone shots, PRP injections into my dogs elbow, I was sent here. These folks are not only incredibly caring, but saved my dog from constant pain. They immediately ordered a catscan and saw, what no others did, that my dog had floating bone chips in his elbow. They scheduled a surgery for 2 days later. With some PRP and glucosamine injections over the next months, my 11 year old golden can now do 3-5 miles of easy hiking. Thank you Dr. Brown! Read Less
Chrystal Brecheen
14 Feb 2018
REPORT
Great experience with customer service and from our vet. Had our dog boarded here for a few days while we were out of town. We will be back!!!
Tyler Cote
8 Feb 2018
REPORT
I would not recommend this business. I was charged $1500 for antibiotics, IV fluid and an X-ray. I brought my dog here for a suspected bowel obstruction. She passed the sock that was causing the probl... Read More
I would not recommend this business. I was charged $1500 for antibiotics, IV fluid and an X-ray. I brought my dog here for a suspected bowel obstruction. She passed the sock that was causing the problem at the office. The vet convinced me to keep her overnight for observation. When I picked her up the next day the bill was $1500. I was stunned and appalled. Read Less
Michael Ray
9 Jan 2018
REPORT
We were not unhappy with my previous vet. Scheduling difficulties proved to many. I have trained K9's for roughly 17 years. Part profession but mostly passion. We came to the Animal Clinic of Billing... Read More
We were not unhappy with my previous vet. Scheduling difficulties proved to many. I have trained K9's for roughly 17 years. Part profession but mostly passion. We came to the Animal Clinic of Billing through recommendation of other handlers, and specifically to Dr. Massic. Our experience was beyond anything we could have hoped for. Our particular K9 member of our family is exceptionally rare in the US and finding a good fit, with an office that had dealt with foreign documents (ours are in Romanian) and knowing our Dog will be traveling via flights in and outside the US. THE ENTIRE STAFF was amazing. From the first Meet and greet to his first procedure. The follow up and the friendliness goes above and beyond. We've literally called every other trainer and handler we know to pass on Dr. Massic and the entire staff's reputation there and our experience. Read Less
suze shapple
9 Apr 2017
REPORT
Not a good experience. Took my very pained dog in to be evaluated for surgery. The attending vet was wonderful but just comes on occasion. The Tech staff handled my dog roughly and he is now very trau... Read More
Not a good experience. Took my very pained dog in to be evaluated for surgery. The attending vet was wonderful but just comes on occasion. The Tech staff handled my dog roughly and he is now very traumatized and forever fearful after being subjected to being muzzled and over sedated by unprofessional handlers. Was quoted 300 and charged 600 for labs and testing. Think carefully before handing a much loved animal over to just anyone. I would not recommend this place. Read Less
DaWolv X
4 Apr 2017
REPORT
Thanks to Dr Brown and the talented team at the Clinic, my little guy can walk again! Amazing and very caring.
Beth Stephenson
10 Jan 2017
REPORT
It's never easy losing a pet, especially when the decision has to made as fast as we made ours. The team we had Friday night made such a devastating circumstance a little more bearable simply by havin... Read More
It's never easy losing a pet, especially when the decision has to made as fast as we made ours. The team we had Friday night made such a devastating circumstance a little more bearable simply by having a heart. Not only for my family, but most importantly for our Georgie. They were gentle and sweet to him, and understanding to our small children and the hot mess we all were. I can't thank them enough for their compassion. Today a single yellow rose was delivered to our house to show their sympathy for the loss of our family member. Our hearts are broken, but our sweet boy was in good hands. Thank you for caring for animals first, and money second. Read Less
Georgette Shawl-Cole
24 Dec 2016
REPORT
Great staff! Very thankful for them. Opportunitys.
Jack Klein
22 Dec 2016
REPORT
In the past 3 months I have had occasion to take 2 animals to the Animal Clinic. In both cases we were treated exceptionally as they sought to provide options for us that we could live with and afford... Read More
In the past 3 months I have had occasion to take 2 animals to the Animal Clinic. In both cases we were treated exceptionally as they sought to provide options for us that we could live with and afford. In the second case, we were provided with an estimate. Sadly, the required care was well beyond what was expected, including several nights remaining on site after surgery. Regretting the substantial difference between estimate (not to be confused with a quote) and final cost, the vet discounted our bill substantially. She then followed up with us via phone a few days later.
Pets are expensive and I will now purchase pet insurance. That said, I cannot recommend The Animal Clinic of Billings too highly. Read Less
Margaret Walker
9 Nov 2016
REPORT
We had a dog here this past week for surgery. The quoted price for the surgery was $3500 but when we got the bill it was $3808. I really need to understand how this happens because if I quote a price,... Read More
We had a dog here this past week for surgery. The quoted price for the surgery was $3500 but when we got the bill it was $3808. I really need to understand how this happens because if I quote a price, I have to honor it. Vets are not special, they are not any better than other surgeons, and yet it seems as if they have no conscience when it comes to misleading customers. After driving 600 miles to have the surgery, you can't very well turn around and go home, and then to have the price increased by more than 10%, well that is shameful.
Be sure you use your credit card so you can deny the charge if it isn't what was promised. Read Less
KyAnn Purvis-Norcutt
5 Nov 2016
REPORT
I highly recommend Dr. Brown and his staff!! Very pleased with their professionalism and passion for what they do. Integrity and compassion is what you get when you take your pets to Animal Clinic of ... Read More
I highly recommend Dr. Brown and his staff!! Very pleased with their professionalism and passion for what they do. Integrity and compassion is what you get when you take your pets to Animal Clinic of Billings. My experience was above and beyond what you would expect from a facility caring for your pet. Thank you Dr. Brown, to you and your staff for making our experience a positive one. I am happy to report Lt. Kooper Dewgan is healing well and is quickly returning to his mischievous little puppy ways. Your compassion for animals shows in every little thing you do at your facility. Keep up the good work, you and your staff made quite an impression on me and Lt. Kooper Dewgan! Read Less
Alicia Parker
20 Oct 2016
REPORT
There are not adequate enough words to describe how kind, compassionate, and diligent they have been this past week caring my little dachshund Yogi. I came to them late Friday night in tears and was t... Read More
There are not adequate enough words to describe how kind, compassionate, and diligent they have been this past week caring my little dachshund Yogi. I came to them late Friday night in tears and was treated warmly, thoroughly given a plan of care, and never charged or convinced I needed expensive, unnecessary services. When conservative measures failed and he got worse overnight they were calm, stepped in, and my little baby boy was kept comfortable over the weekend before MRI and surgery. The staff has communicated with me, never made me feel rushed, and you can tell their concern is for the animals and not the bottom dollar. They even sent over photos to me today since it was still too soon after surgery for me to see him. I can't thank everyone enough. I just moved to Billings two weeks ago and am so thankful in my time of need to have found such amazing and compassionate care for my best little friend.Read Less
Peach Young
1 Sep 2016
REPORT
The entire staff has been wonderful to my girl Peaches and now my roommates have added to the family with their new German shepherd Kala. I continue to appreciate the caring work of this team after mo... Read More
The entire staff has been wonderful to my girl Peaches and now my roommates have added to the family with their new German shepherd Kala. I continue to appreciate the caring work of this team after more than 11 years as a customer. Well done! Read Less
Rosanna Buehl
2 Aug 2016
REPORT
Everyone there so clearly loves animals. It comes out in all of their interactions with patients and their people. I think the care my dogs and cats have received over the years is top notch.
Amanda Beth Scheibel
9 Jun 2016
REPORT
I have taken my pets here for a few years now and absolutely LOVE them! Just this past year I recommended them to my mom who had an older dog and when it was time for her to let go the Dr. and all the... Read More
I have taken my pets here for a few years now and absolutely LOVE them! Just this past year I recommended them to my mom who had an older dog and when it was time for her to let go the Dr. and all the staff were so supportive and understanding. Later that week my mom actually received a flower from Ganians with a note from the animal clinic. I will never go to another vet! Read Less
sarah knobel
11 May 2016
REPORT
Of you want to pay lots of money take your animals here. Feel like I am always getting overcharged.
Ulrike Clarke
17 Apr 2016
REPORT
Amazing they are kind and helpful and get the work done that needs to be done to help your pet
Heather Burson
24 Feb 2016
REPORT
I switched to the Animal Clinic about 10 years ago, when I needed a second opinion on the health of one of my dogs. He was near death and our vet wasn't able to help him. I took him to the Animal Cl... Read More
I switched to the Animal Clinic about 10 years ago, when I needed a second opinion on the health of one of my dogs. He was near death and our vet wasn't able to help him. I took him to the Animal Clinic, and he was on his way to wellness within a week. He lived to be 18 years old.
The staff and doctors are always caring with my dogs and always willing to answer all of my questions. They never try to force treatment or procedures on me. They simply give me the information and let me decide. I find them to be very thorough and knowledgeable in all areas of veterinary medicine.
I do believe their prices are a little higher than some other vets around town, but the care that they give is worth the extra cost. The Animal Clinic is fantastic! I believe they really care about their patients and strive to give the best care possible. Read Less
Shawna Secker
9 Feb 2016
REPORT
Hands down the best veterinary clinic in Billings. They have been so caring to my animals. Dr. Miller and her staff come in early, stay late and make sure your animal gets the respect they deserve as ... Read More
Hands down the best veterinary clinic in Billings. They have been so caring to my animals. Dr. Miller and her staff come in early, stay late and make sure your animal gets the respect they deserve as our furry family. They hug you when the time comes for your animal to cross the rainbow bridge. Kindness is what you will remember from the Animal Clinic of Billings. Read Less
Denise Young
19 Sep 2015
REPORT
Best vet in Billings....always very friendly. My puppy was very sick and I ended up having to put her down and they have gone above and beyond to help me through this hard time. Very caring people. ... Read More
Best vet in Billings....always very friendly. My puppy was very sick and I ended up having to put her down and they have gone above and beyond to help me through this hard time. Very caring people. I will not go to another vet for my animals. Thanks for having a huge heart. Read Less
Matyea Nolan
18 Jun 2015
REPORT
I couldn't have been more blessed to have found this vet!! They took great care of my precious cat, even when I didn't have the money!! And at the end I had to put him down. Dr. Miller was so kind and... Read More
I couldn't have been more blessed to have found this vet!! They took great care of my precious cat, even when I didn't have the money!! And at the end I had to put him down. Dr. Miller was so kind and helpful! I couldn't have asked for a better experience!! I will always keep Dr. Miller in my heart for what she did for me and my cat!! Thanks again very much appreciated!! Read Less
The Animal Clinic of Billings has been taking care of our region's companion animals and their families since its founding in 1981 by Ken Brown, DVM. The Animal Surgery Clinic opened in 2005 as an addition to the original clinic and reflects our commitment to provide high quality diagnostic services, medical, and surgical care for the sick and injured. Physical Rehabilitation Therapy Center: We offer patients, especially those recovering from spinal and orthopedic surgeries, care and services not previously available in Montana or other states in our region. Pain Management: We believe strongly in preventing and managing anxiety and pain in our patients. We can help alleviate pain caused by surgery, chronic arthritic pain, and acute pain as in the case of trauma. Medical Services: - Wellness Programs Health Examinations - Vaccinations - Advanced Dental Care - Nutritional Counseling, - Physical Rehabilitation Therapy - Diagnostic Services - Special Imaging: CT, MRI, X-Ray, - Geriatric Care - Cancer Care - Puppy & Kitten Care. Surgical Services: Injury and trauma treatment, supportive care, general surgery, orthopedic surgery, spinal surgery, ear/cosmetic surgery, spays and neuters. Conditioning for Wellness Program focuses on overall fitness for: - Overweight and out-of-shape pets - Pets with certain chronic diseases like osteoarthritis - Former physical rehabilitation therapy patients - Working and sporting dogs with a goal to promote optimal performance Physical Rehabilitation Therapy: We utilize therapeutic exercise and a variety of other methods to improve function and promote healing. Physical rehab therapy helps decrease pain, improve cardiovascular fitness, and joint mobility, muscle strength and endurance. Companion animals, like their humans, often require physical rehabilitation to recover the ability to walk, regain the use of a limb, and to promote overall well-being after a serious injury or major orthopedic or spinal surgery. To accomplish our physical therapy treatment goals, we combine: - Low Impact exercise on land and water - Manual therapy (joint mobilization) - Massage - Range of motion exercises - Weight shifting and balance activities - Heat and/or cold pack application - Neuromuscular electrical stimulation - Transcutaneous electrical nerve stimulation (TENS) - Therapeutic ultrasound, - Therapeutic laser therapy - Swimming using our state of the art underwater treadmill Boarding: Dogs love our spacious kennels, outside dog run, and attentive veterinary staff. Cat Nap Inn: Quiet, comfortable condominium lodging for cats. Large area for fun and safe playtime. Supervised by a veterinary staff.
Fantastic experience. Ken is really knowledgeable and took amazing care of my dog Lily. She wouldn't of made it without his help and I can't thank him and his staff enough for all they've done. Highly... Read More
Fantastic experience. Ken is really knowledgeable and took amazing care of my dog Lily. She wouldn't of made it without his help and I can't thank him and his staff enough for all they've done. Highly recommended. Thank you! Read Less
Wiley Miller
16 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Have had our dog in for different things over the years. Ken and staff were incredibly caring and friendly. They made us feel like we were in good hands with our little bulldog there. Highly recommen... Read More
Have had our dog in for different things over the years. Ken and staff were incredibly caring and friendly. They made us feel like we were in good hands with our little bulldog there. Highly recommended! Read Less
todd williamson
16 Jul 2018
REPORT
☆☆☆☆☆
REPORT
The entire staff are absolutely amazing. I had my boy Terry into see Dr. Brown on numerous occasions. The vet bills were substantially lower than other vets in the area when I had the work quoted. Mor... Read More
The entire staff are absolutely amazing. I had my boy Terry into see Dr. Brown on numerous occasions. The vet bills were substantially lower than other vets in the area when I had the work quoted. More importantly, I trust their staff to ensure my guy is being looked after. Read Less
parker white
16 Jul 2018
REPORT
☆☆☆☆☆
REPORT
My furry friend has unfortunately undergone multiple surgeries, from infections, to bone reconstruction, plate removals. I trust Ken Brown and his staff with my dog over anyone in the state. Not onl... Read More
My furry friend has unfortunately undergone multiple surgeries, from infections, to bone reconstruction, plate removals. I trust Ken Brown and his staff with my dog over anyone in the state. Not only are they friendly and extremely knowledgeable, but I’m always impressed with how thorough they are with diagnostics and personal attention, keeping me in the loop every step of the way. I highly suggest this clinic to anyone for their pet problems, big or small. A+ service. Read Less
Taylor Brown
15 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I highly recommend this business. I took my dog to a veterinarian at a different hospital and the vet misdiagnosed five ruptured discs and told me it was just a common stomach ache, even after taking ... Read More
I highly recommend this business. I took my dog to a veterinarian at a different hospital and the vet misdiagnosed five ruptured discs and told me it was just a common stomach ache, even after taking multiple X-rays of her spine. A few days later my dog was unable to move and the back half of her body had become paralyzed. I took her to Dr. Brown and he immediately pinpointed the problem and rushed her into surgery. Now she runs and jumps like nothing ever happened and you'd never be able to tell she's had five discs removed. Dr. Brown and the staff could not have possibly been more awesome, helpful or available to my needs and it was exceedingly clear they were far more knowledgeable and caring of animals than the first clinic I visited. Read Less
Scott Reese
17 May 2018
REPORT
☆☆☆☆☆
REPORT
One dog died within 12 hours of being released from them. They charged $1800.00 for 4 days observation and some treatment. The other had surgery on soft palate and two wks and $1400.00 later still ca... Read More
One dog died within 12 hours of being released from them. They charged $1800.00 for 4 days observation and some treatment. The other had surgery on soft palate and two wks and $1400.00 later still cant breath. Never have i had a worst experience. I am so pissed, i have to start over with a new vet. Read Less
Karen Nave
4 Apr 2018
REPORT
☆☆☆☆☆
REPORT
January 2017, Dr. Brown performed a TPLO (Tibial Plateau Leveling Osteotomy) on my 7 year old boxer. This surgery gave Rocko back the life he enjoys of walking and running at Riverfront Park and in th... Read More
January 2017, Dr. Brown performed a TPLO (Tibial Plateau Leveling Osteotomy) on my 7 year old boxer. This surgery gave Rocko back the life he enjoys of walking and running at Riverfront Park and in the mountains. Dr. Brown and his staff demonstrated their caring and concern for Rocko with each visit to the Animal Clinic of Billings. I highly recommend this team and facility. Read Less
Leslie
3 Apr 2018
REPORT
☆☆☆☆☆
REPORT
After three vets and 2 years of x-rays, cortisone shots, PRP injections into my dogs elbow, I was sent here. These folks are not only incredibly caring, but saved my dog from constant pain. They immed... Read More
After three vets and 2 years of x-rays, cortisone shots, PRP injections into my dogs elbow, I was sent here. These folks are not only incredibly caring, but saved my dog from constant pain. They immediately ordered a catscan and saw, what no others did, that my dog had floating bone chips in his elbow. They scheduled a surgery for 2 days later. With some PRP and glucosamine injections over the next months, my 11 year old golden can now do 3-5 miles of easy hiking. Thank you Dr. Brown! Read Less
Chrystal Brecheen
14 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Great experience with customer service and from our vet. Had our dog boarded here for a few days while we were out of town. We will be back!!!
Tyler Cote
8 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I would not recommend this business. I was charged $1500 for antibiotics, IV fluid and an X-ray. I brought my dog here for a suspected bowel obstruction. She passed the sock that was causing the probl... Read More
I would not recommend this business. I was charged $1500 for antibiotics, IV fluid and an X-ray. I brought my dog here for a suspected bowel obstruction. She passed the sock that was causing the problem at the office. The vet convinced me to keep her overnight for observation. When I picked her up the next day the bill was $1500. I was stunned and appalled. Read Less
Michael Ray
9 Jan 2018
REPORT
☆☆☆☆☆
REPORT
We were not unhappy with my previous vet. Scheduling difficulties proved to many. I have trained K9's for roughly 17 years. Part profession but mostly passion. We came to the Animal Clinic of Billing... Read More
We were not unhappy with my previous vet. Scheduling difficulties proved to many. I have trained K9's for roughly 17 years. Part profession but mostly passion. We came to the Animal Clinic of Billing through recommendation of other handlers, and specifically to Dr. Massic. Our experience was beyond anything we could have hoped for. Our particular K9 member of our family is exceptionally rare in the US and finding a good fit, with an office that had dealt with foreign documents (ours are in Romanian) and knowing our Dog will be traveling via flights in and outside the US. THE ENTIRE STAFF was amazing. From the first Meet and greet to his first procedure. The follow up and the friendliness goes above and beyond. We've literally called every other trainer and handler we know to pass on Dr. Massic and the entire staff's reputation there and our experience. Read Less
suze shapple
9 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Not a good experience. Took my very pained dog in to be evaluated for surgery. The attending vet was wonderful but just comes on occasion. The Tech staff handled my dog roughly and he is now very trau... Read More
Not a good experience. Took my very pained dog in to be evaluated for surgery. The attending vet was wonderful but just comes on occasion. The Tech staff handled my dog roughly and he is now very traumatized and forever fearful after being subjected to being muzzled and over sedated by unprofessional handlers. Was quoted 300 and charged 600 for labs and testing. Think carefully before handing a much loved animal over to just anyone. I would not recommend this place. Read Less
DaWolv X
4 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Thanks to Dr Brown and the talented team at the Clinic, my little guy can walk again! Amazing and very caring.
Beth Stephenson
10 Jan 2017
REPORT
☆☆☆☆☆
REPORT
It's never easy losing a pet, especially when the decision has to made as fast as we made ours. The team we had Friday night made such a devastating circumstance a little more bearable simply by havin... Read More
It's never easy losing a pet, especially when the decision has to made as fast as we made ours. The team we had Friday night made such a devastating circumstance a little more bearable simply by having a heart. Not only for my family, but most importantly for our Georgie. They were gentle and sweet to him, and understanding to our small children and the hot mess we all were. I can't thank them enough for their compassion. Today a single yellow rose was delivered to our house to show their sympathy for the loss of our family member. Our hearts are broken, but our sweet boy was in good hands. Thank you for caring for animals first, and money second. Read Less
Georgette Shawl-Cole
24 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Great staff! Very thankful for them. Opportunitys.
Jack Klein
22 Dec 2016
REPORT
☆☆☆☆☆
REPORT
In the past 3 months I have had occasion to take 2 animals to the Animal Clinic. In both cases we were treated exceptionally as they sought to provide options for us that we could live with and afford... Read More
In the past 3 months I have had occasion to take 2 animals to the Animal Clinic. In both cases we were treated exceptionally as they sought to provide options for us that we could live with and afford. In the second case, we were provided with an estimate. Sadly, the required care was well beyond what was expected, including several nights remaining on site after surgery. Regretting the substantial difference between estimate (not to be confused with a quote) and final cost, the vet discounted our bill substantially. She then followed up with us via phone a few days later.
Pets are expensive and I will now purchase pet insurance. That said, I cannot recommend The Animal Clinic of Billings too highly. Read Less
Margaret Walker
9 Nov 2016
REPORT
☆☆☆☆☆
REPORT
We had a dog here this past week for surgery. The quoted price for the surgery was $3500 but when we got the bill it was $3808. I really need to understand how this happens because if I quote a price,... Read More
We had a dog here this past week for surgery. The quoted price for the surgery was $3500 but when we got the bill it was $3808. I really need to understand how this happens because if I quote a price, I have to honor it. Vets are not special, they are not any better than other surgeons, and yet it seems as if they have no conscience when it comes to misleading customers. After driving 600 miles to have the surgery, you can't very well turn around and go home, and then to have the price increased by more than 10%, well that is shameful.
Be sure you use your credit card so you can deny the charge if it isn't what was promised. Read Less
KyAnn Purvis-Norcutt
5 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I highly recommend Dr. Brown and his staff!! Very pleased with their professionalism and passion for what they do. Integrity and compassion is what you get when you take your pets to Animal Clinic of ... Read More
I highly recommend Dr. Brown and his staff!! Very pleased with their professionalism and passion for what they do. Integrity and compassion is what you get when you take your pets to Animal Clinic of Billings. My experience was above and beyond what you would expect from a facility caring for your pet. Thank you Dr. Brown, to you and your staff for making our experience a positive one. I am happy to report Lt. Kooper Dewgan is healing well and is quickly returning to his mischievous little puppy ways. Your compassion for animals shows in every little thing you do at your facility. Keep up the good work, you and your staff made quite an impression on me and Lt. Kooper Dewgan! Read Less
Alicia Parker
20 Oct 2016
REPORT
☆☆☆☆☆
REPORT
There are not adequate enough words to describe how kind, compassionate, and diligent they have been this past week caring my little dachshund Yogi. I came to them late Friday night in tears and was t... Read More
There are not adequate enough words to describe how kind, compassionate, and diligent they have been this past week caring my little dachshund Yogi. I came to them late Friday night in tears and was treated warmly, thoroughly given a plan of care, and never charged or convinced I needed expensive, unnecessary services. When conservative measures failed and he got worse overnight they were calm, stepped in, and my little baby boy was kept comfortable over the weekend before MRI and surgery. The staff has communicated with me, never made me feel rushed, and you can tell their concern is for the animals and not the bottom dollar. They even sent over photos to me today since it was still too soon after surgery for me to see him. I can't thank everyone enough. I just moved to Billings two weeks ago and am so thankful in my time of need to have found such amazing and compassionate care for my best little friend.Read Less
Peach Young
1 Sep 2016
REPORT
☆☆☆☆☆
REPORT
The entire staff has been wonderful to my girl Peaches and now my roommates have added to the family with their new German shepherd Kala. I continue to appreciate the caring work of this team after mo... Read More
The entire staff has been wonderful to my girl Peaches and now my roommates have added to the family with their new German shepherd Kala. I continue to appreciate the caring work of this team after more than 11 years as a customer. Well done! Read Less
Rosanna Buehl
2 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Everyone there so clearly loves animals. It comes out in all of their interactions with patients and their people. I think the care my dogs and cats have received over the years is top notch.
Amanda Beth Scheibel
9 Jun 2016
REPORT
☆☆☆☆☆
REPORT
I have taken my pets here for a few years now and absolutely LOVE them! Just this past year I recommended them to my mom who had an older dog and when it was time for her to let go the Dr. and all the... Read More
I have taken my pets here for a few years now and absolutely LOVE them! Just this past year I recommended them to my mom who had an older dog and when it was time for her to let go the Dr. and all the staff were so supportive and understanding. Later that week my mom actually received a flower from Ganians with a note from the animal clinic. I will never go to another vet! Read Less
sarah knobel
11 May 2016
REPORT
☆☆☆☆☆
REPORT
Of you want to pay lots of money take your animals here. Feel like I am always getting overcharged.
Ulrike Clarke
17 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Amazing they are kind and helpful and get the work done that needs to be done to help your pet
Heather Burson
24 Feb 2016
REPORT
☆☆☆☆☆
REPORT
I switched to the Animal Clinic about 10 years ago, when I needed a second opinion on the health of one of my dogs. He was near death and our vet wasn't able to help him. I took him to the Animal Cl... Read More
I switched to the Animal Clinic about 10 years ago, when I needed a second opinion on the health of one of my dogs. He was near death and our vet wasn't able to help him. I took him to the Animal Clinic, and he was on his way to wellness within a week. He lived to be 18 years old.
The staff and doctors are always caring with my dogs and always willing to answer all of my questions. They never try to force treatment or procedures on me. They simply give me the information and let me decide. I find them to be very thorough and knowledgeable in all areas of veterinary medicine.
I do believe their prices are a little higher than some other vets around town, but the care that they give is worth the extra cost. The Animal Clinic is fantastic! I believe they really care about their patients and strive to give the best care possible. Read Less
Shawna Secker
9 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Hands down the best veterinary clinic in Billings. They have been so caring to my animals. Dr. Miller and her staff come in early, stay late and make sure your animal gets the respect they deserve as ... Read More
Hands down the best veterinary clinic in Billings. They have been so caring to my animals. Dr. Miller and her staff come in early, stay late and make sure your animal gets the respect they deserve as our furry family. They hug you when the time comes for your animal to cross the rainbow bridge. Kindness is what you will remember from the Animal Clinic of Billings. Read Less
Denise Young
19 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Best vet in Billings....always very friendly. My puppy was very sick and I ended up having to put her down and they have gone above and beyond to help me through this hard time. Very caring people. ... Read More
Best vet in Billings....always very friendly. My puppy was very sick and I ended up having to put her down and they have gone above and beyond to help me through this hard time. Very caring people. I will not go to another vet for my animals. Thanks for having a huge heart. Read Less
Matyea Nolan
18 Jun 2015
REPORT
☆☆☆☆☆
REPORT
I couldn't have been more blessed to have found this vet!! They took great care of my precious cat, even when I didn't have the money!! And at the end I had to put him down. Dr. Miller was so kind and... Read More
I couldn't have been more blessed to have found this vet!! They took great care of my precious cat, even when I didn't have the money!! And at the end I had to put him down. Dr. Miller was so kind and helpful! I couldn't have asked for a better experience!! I will always keep Dr. Miller in my heart for what she did for me and my cat!! Thanks again very much appreciated!! Read Less