After a scary week or two with my 11 yr Aussie that had cancer in her mouth, I handed her over to Dr Erich this morning. I knew when he first walked into the room talking "puppy" talk to her and then he talked with me that he was a pretty cool dude and everything was going to be ok. He explained what was going to happen and made me feel at ease that my girl was going to be in good hands! Thank you Dr Erich and everyone at Twin Creek AH! Read Less

Amazing staff and Dr. Olson is by far the best bet we have ever had! They all take the time to answer any and all of your questions and concerns. If you love your fur baby, then this is where you should take them. So thankful we got stained here. Read Less

My husband and I recently rescued a German Shepard who's prior home situation was less than ideal; he was fearful of everything and everyone and was not afraid to say so. Our first (attempted) visit, all Hank did was bark and growl and Dr Erich just sat on the floor and gave him treats to let him know the vet wasn't a bad place. Even after all that he didn't charge us a thing! Today, a month later, we went back and the staff was so friendly and understanding, and not to mention patient with a dog who still has some trust issues. Nothing but wonderful things to say about all the staff here! Read Less

My wife and I put our 10 year old lab down. This was our first time having to go through a situation like that with a pet. We were VERY satisfied, impressed and comfortable about it all! Thanks to Dr. Olson and the rest of the staff! From the phone call to the minute we walked in and out. We will miss our dog but as my wife said we are glad we did it here because we are so much more comforted! It helped her a lot that they let us take our time and they stayed in there with us too. Nothing was rushed. Thank you so much... Read Less

We love this place! We’ve been going for about two years and they have always treated our dogs so kindly. Recently though, our dog Annie was sick and we were able to get a same day appointment where we discovered she had eaten something. They were able to fit her in for same day surgery and watched her so closely afterwards! Dr. Olsen called regularly for check ins and kept us updated at every step of the way. We won’t go anywhere else. Read Less

I have been going to TCAH and Dr. Rachwitz for years. After another Bellevue veterinarian pissed me off, I searched for a new doctor on impulse. I'm certainly glad I did. Every experience at the clinic has been great. The situations around some of the visits weren't the best, but the care we received is always well beyond expectations. My miniature dachshund Bailey loves the staff too. The cost of all veterinarian services is pretty high around the area and I think TCAH is in line with most other animal hospitals. We don't have a lot of disposable income, but Dr. Rachwitz worked with us to provide the quality care needed to take care of Bailey's teeth. I highly recommend his services to any pet parent. This will be my vet for years to come! Read Less

My dog, Mason, had a large tumor removed from his lower leg 4 weeks ago. Due to the area of the wound, it's required multiple bandage changes each week. Dr Rachwitz, Dr Olsen and all the techs there have been absolutely wonderful and welcoming to us each time we come in. I'm very glad my family recommended them and can see why they use them for their animals. Read Less

We consider ourselves very fortunate to have Smokey, our newest and littlest member of the family, under the care of Dr. Katie Olson. She is truly professional, caring as well as competent. Her veterinary assistants and office staff are also courteous and helpful. Be advised the office has moved a block or so west, in the former China Road location. Read Less

Last year one of my dogs became ill. He wasn’t real old but still he was no spring chicken. Three weeks before the Christmas holiday we had to let him go. Twin Creek Animal Hospital did so much for our Kosmo. They (and I mean everyone in the Hospital) treated him with so much respect, then after the holidays had passed we received a letter in the mail. Twin Creek had made a donation in our loving Kosmo ‘s name. Know 10 months later we are faced with yet another sick pet. Our ...loving Charlie of almost 14 years is sick. The Vet is doing everything to help. We still don’t know what will happen but the staff and Drs at Twin Creek are going above and beyond to help. I even get to give them updates on Charlie through their Facebook page. They always answer question so that I understand what they are going to do and they fully explain any thought they may have for treatment or care. The hospital is not one of the cheapest vets out there but they are always willing to work the animals care with what you can handle. Simply put you get what you pay for. I would never take one of my children to a questionable dr so I won’t ale my pets anywhere else. See More Read Less

We took our 4 month old kitten to Twin Creek for declaw and Dr. Franson was awesome!! Her and her staff took such GREAT care of him and made sure we were informed of his progress. Today, we had to go back because one of his paws got stepped on over the weekend, Dr. Franson saw him to reassure us he was fine and didn't charge us for this quick visit to put our minds at ease, thank you so much Dr. Franson!! This is such a caring place with staff who are kind, caring and very informed!! Read Less

I took my 7 year old tabby cat for a routine checkup and to ask about how to transport a nervous cat over a long road trip. Dr. Franson did an excellent job caring for my cat and you can definitely tell she enjoys her job and truly cares for her clients. I am impressed by this animal hospital. They do not charge you or push you for things that do not need to be done. This is the place to go for your pets! Read Less

I took my dog Rigby here yesterday for the first time and met with Dr. Katie. Katie was by far the best vet we have ever had! She was informative and just made me feel very comfortable! My dog was in need of his shots, heartworm pills and he has some issues with allergies and had an ear infection due to them. Katie got right on the floor with Rigby and sat there with him the whole time while we talked about preventative maintenance for his allergies. She gave us some pills and ointment to help with his ear issues and now know how to treat his flare ups. What really surprised me was the price of everything! I though for sure we would be paying well over $500 for the visit since he needed so many things (3 year rabies, a few other shots, 6 month box of heartworm pills, ear swab, steroid pills, ear ointment and of course the exam itself) all of that came to $270!!! I don't know if our last vet was just crazy expensive but all of that would have cost me alot more. I also need to point out Dr. Katie's assistant was very helpful as well, I can't remember her name but it was told to me. I had my 6 month old daughter with me in her stroller along with Rigby (who is close to 70lbs!) And I was having difficulty walking them together so her assistant held Rigbys leash and walked him out to the car with me while I strapped my daughter in her seat! They are just so friendly and helpful! I can't say enough good things!!!Read Less

I don't give many if any 5 stars, but this place is great! Fast, professional and friendly service. Called with what Banfield Pet Hospital called an emergency. Banfield couldn't get my dog in so I called Twin Creeks. They now have my business. Spent time telling me what was going on. Put my girl on a treatment plan. Didn't charge me an arm and a leg...just a paw. Under $100 for an emergency visit? GTFOH right? Got me in within 30 mins of my call. Thanks Twin Creeks! Read Less

They have always treated my dog as if he was his own. He doesn't run unneeded tests to rack up our bill, he always tries to find the cheapest solution first. My dog enjoys going to the vet, and the staff has even stayed after hours to help us Read Less

They were so kind and caring. Very practical and straightforward about what our cat needed. Have placed follow up calls to check on his progress. I am so impressed and happy with the care our cat received. Read Less

Dr. Erich and his staff are hands down the best! Extremely compassionate about the care of our animals. We had to euthanize our dog, and they literally held our hands during the process and allowed our whole family to participate. I wouldn't go anywhere else. Read Less

Have oral needs for your pet. Go to Twin Creek Animal Hospital and see Dr. Erich Rachwitz. Here is why! A couple of weeks ago, Cash was in Tami's lap staring at her with his mouth open...as always. Tami saw a lump in the gum tissue of Cash's mouth, next to a tooth. Anyway, after a trip to Ralston Vet, a visit with Dr. Barry, and a biopsy, we found out that he had Acanthomatous Ameloblastoma. It is a form of cancer that stays local and attacks the area and bone. Since it spreads locally, and does not attack the other organs, it is technically classified as benign because of this. The only treatment was invasive surgery. Luckily, we were referred to Dr. Rachwitz instead of traveling. After doing my research on Dr. Erich and the hospital, we set up a consultation. Within 5 minutes into our consultation, we knew Cash was in GREAT hands with Dr. Erich. After our consultation, we were told Cash would likely have to have an entire section of one side of his lower jaw removed, leaving a back section and front section, connected only be muscle and tissue. Success rate is high and normal quality of life was high as well. He did the surgery (3 hrs) and was able to save the lower part of his entire jaw bone, so we were ecstatic. The surgery was extremely invasive, peeling back the gum to get to the jaw bone, remove the section of jaw bone and affected gum, then sewing it back. (He showed me pictures taken during the procedures) In talking to him, I found out that he is the go-to guy for the majority of police K9's for broken teeth. He has capped many teeth and other treatments. If Dr. Erich is good enough for a police K9, isn't he good enough for your dog...plus he gets a huge stamp of approval from me. If anyone knows me, you know that I don't put my stamp of approval on much!Read Less

Have oral needs for your pet. Go to Twin Creek Animal Hospital and see Dr. Erich Rachwitz. Here is why! A couple of weeks ago, Cash was in Tami's lap staring at her with his mouth open...as always. Tami saw a lump in the gum tissue of Cash's mouth, next to a tooth. Anyway, after a trip to Ralston Vet, a visit with Dr. Barry, and a biopsy, we found out that he had Acanthomatous Ameloblastoma. It is a form of cancer that stays local and attacks the area and bone. Since it spreads locally, and does not attack the other organs, it is technically classified as benign because of this. The only treatment was invasive surgery. Luckily, we were referred to Dr. Rachwitz instead of traveling. After doing my research on Dr. Erich and the hospital, we set up a consultation. Within 5 minutes into our consultation, we knew Cash was in GREAT hands with Dr. Erich. After our consultation, we were told Cash would likely have to have an entire section of one side of his lower jaw removed, leaving a back section and front section, connected only be muscle and tissue. Success rate is high and normal quality of life was high as well. He did the surgery (3 hrs) and was able to save the lower part of his entire jaw bone, so we were ecstatic. The surgery was extremely invasive, peeling back the gum to get to the jaw bone, remove the section of jaw bone and affected gum, then sewing it back. (He showed me pictures taken during the procedures) In talking to him, I found out that he is the go-to guy for the majority of police K9's for broken teeth. He has capped many teeth and other treatments. If Dr. Erich is good enough for a police K9, isn't he good enough for your dog...plus he gets a huge stamp of approval from me. If anyone knows me, you know that I don't put my stamp of approval on much! Read Less

Staff are SUPER nice and helpful. We take our cats and our dog there. Called once at closing time and a male answered. My cat was extremely sick and, of course, I was having a meltdown. He was funny and so nice... gave me the meds for free without even having to check out my cat. (She's better BTW. He said just a cold!)Our dog is a large, fierce looking Doberman but is as sweet as a kitten. Two staff were sent to hold her, but quickly laughed with me as my dog was totally frozen and so good during a nail clipping. Whenever I come in they joke about how this huge dog is so well behaved! Thanks staff for being wonderful! Read Less

Dr. Erich has taken care of our dogs teeth for years. Recently one of our precious puppies was diagnosed with cancer. He has quickly removed the tumor, calmed our nerves, answered questions at any time of day and has got us in right away anytime there has been a concern. His compassion and empathy for his customers is one of a kind. Read Less

I had been with him since he opened. He was good back then, very caring. It seems as his business grew his caring ceased. My puppy was ill and they could not even spare a moment to treat her.....very concerning. I would not recommend this place. Read Less

Services are good, pleasant staff.  However, if you are in need of health certificates for overseas travel, DO NOT choose this vet.  We paid $400 for a couple signatures, while a friend  paid $150 for the same thing at a different Bellevue vet.  If this had been disclosed beforehand, I would have taken my pets elsewhere. Read Less

The best Vet office we have ever used. When it was time to help our dog/friend go to the other side after nearly 18 years of companionship, the crew here stayed late and gently helped our friend and they were beyond compassionate and respectful. Since then, we have added a new four-legged family member and I will not use anyone but them as long as we are both around. Thanks....my review is way past due. Read Less

I have nothing but wonderful things to say about everyone here, but especially Annette! She has been such a sweetheart dealing with my crazy cat momma self. My cat Snoopy had to go in for a back claw removal and they were so ready to answer all my questions and help me out. I wasn't the least bit nervous leaving my baby with them. And Annette not only took care of my baby boy but she really grew to know his personality and when I went to pick him up she shared some stories about his time there. Not to mention this place offers laser declaws which are so much safer at a very fair price. No complaints what so ever! Overall great people running a great business! Read Less

This place was recommended by a co-worker and I'm glad I took my pet here. The facility is clean and the staff are friendly and professional.  I received great vet care for my dog.  I also like how you are not nickeled and dimed for services.  When I brought my pet for an issue, they did not charge for the wellness/follow up a week later. Read Less

We have been taking our pet to Twincreek Animal Hospital for the last three (3) years and overall we have been very pleased.  The doctor and staff handles our pet well and is shown good discernment in dealing with medical issues we have encountered.We are very comfortable with this facility and recommending it to anyone who is looking for a doctor who will care for your pet well. Read Less

Love this vet!!! The staff is friendly and compassionate. They treat my animals like they are a part of my family, which they are.  They provide all veterinary services as well as boarding. They specialize in dentistry for pets, which I appreciate being a dental hygienist   I know the importance of oral health for overall health.  The facility is beautiful!  The office is clean, bright, and nicely decorated. They have a salt water tank in the waiting area and large scale pictures of pets decorating the place. I'm thankful to have such a great place for my dogs so close to home!! Read Less