Took my Shih Tzu in for a grooming appointment (3/18/21) which was her third time being groomed by Dawn. Never had any issues, until this last visit. My dog came home with a burn mark on her belly, an... Read More
Took my Shih Tzu in for a grooming appointment (3/18/21) which was her third time being groomed by Dawn. Never had any issues, until this last visit. My dog came home with a burn mark on her belly, an eye infection and is now terrified to get bathed. I would seriously reconsider bringing your animals here! $120 to date in order to lessen her discomfort Read Less
Greg H
13 Jul 2018
REPORT
Dr. Otto is very knowledgeable and a caring man. I won’t take my cat anywhere else to be seen. Getting appointments are easy and quick. The staff is polite and responsive.
Marni East
7 Jul 2018
REPORT
I have been coming here for 15 years I love the staff and docs! Thank you Dr. Jones for taking good care of my babie today!
Ross Wm. Mann
12 Jun 2018
REPORT
Very caring staff and an overall great experience. They even helped corral my cat after he tried to run off. They made me feel good about the whole experience and I know Fabio was in good hands the ... Read More
Very caring staff and an overall great experience. They even helped corral my cat after he tried to run off. They made me feel good about the whole experience and I know Fabio was in good hands the whole time! Thanks! Read Less
Adolph Costello
29 May 2018
REPORT
We had a horrible experience at this clinic. The staff behind the desk were extremely rude and careless. Neither of the two women who we interacted with seem to understand the concept of customer serv... Read More
We had a horrible experience at this clinic. The staff behind the desk were extremely rude and careless. Neither of the two women who we interacted with seem to understand the concept of customer service. The elder lady rolled her eyes and acted completely put off during our conversation, and the younger one was disinterested and un-attentive. We definitely will not be coming back. Read Less
janee polk
22 Apr 2018
REPORT
Superior / Corner Pet Care are the BEST places for your furry family members . Dr. Otto and ALL the staff are the most kind and caring people . They really care about my pets and treat them as if they... Read More
Superior / Corner Pet Care are the BEST places for your furry family members . Dr. Otto and ALL the staff are the most kind and caring people . They really care about my pets and treat them as if they were their own . If you are looking for a great place to care for your pets then definitely go to them . You won't be disappointed . Read Less
Benjamin Phillips
7 Feb 2018
REPORT
If I could give negative stars I would. First off I brought my deceased dog in to be cremated was charged an amount at drop off. When I was told she was ready, I came in and was told I was undercharge... Read More
If I could give negative stars I would. First off I brought my deceased dog in to be cremated was charged an amount at drop off. When I was told she was ready, I came in and was told I was undercharged and had to pay more. They told me the paw print was burned and they would make it right and special for me and call when it was done. Almost a month later I received it. The print was made up of someones fingerprints. Dr. Otto doesn't want to admit of any wrong doing. Read Less
Kristy Hille
3 Feb 2018
REPORT
Love this place, they are very kind, knowledgeable, prompt and Bronx loves going there. Highly recommend the team at Superior Vet Care.
Kimberly Euter
2 Feb 2018
REPORT
Was in and out in less than 30min. For three shots and a heartworm test. They were very nice and treated my little yorkie gently. Provided excellent service and they try to make your pets visit conven... Read More
Was in and out in less than 30min. For three shots and a heartworm test. They were very nice and treated my little yorkie gently. Provided excellent service and they try to make your pets visit convenient for you. Read Less
Stacy Saddlemire
11 Aug 2017
REPORT
The 3rd vet I have been to in Lincoln this year and I'll definitely be returning! Dr. Otto was very professional and courteous. Took great care of my cats, showed interest in their well being and didn... Read More
The 3rd vet I have been to in Lincoln this year and I'll definitely be returning! Dr. Otto was very professional and courteous. Took great care of my cats, showed interest in their well being and didn't treat us like we were just another paying customer. The staff were great as well, very thorough, explained everything in detail and didn't leave me with any questions. Hours are perfect, and the preventive care plans should be used at more facilities. 10 stars! Read Less
Jay Dee
1 Aug 2017
REPORT
After moving to Lincoln and going through a few clinics that were okay, we had a friend recommend Superior Veterinarian Care to us. We are so glad they did. This clinic is one of the absolute best wit... Read More
After moving to Lincoln and going through a few clinics that were okay, we had a friend recommend Superior Veterinarian Care to us. We are so glad they did. This clinic is one of the absolute best with friendly staff and knowledgeable veterinarians that genuinely care for all our furry family members. We have 1 cat and 1 dog in our family and the clinic has treated both like family. Their hours are great, they are extremely flexible if you need to get in on short notice, are very approachable with general questions (many a time we had called in with a concern to see if we needed to bring in our pets for something and they would offer complimentary advice and many times would give us honest answers), and very fair pet plans. There is no doubt in my mind when we take our pets there that they are in great hands. Read Less
Sydney Joles
21 May 2017
REPORT
The staff is really great! I was worried that my puppy was going to freak out with all the new people but they really took the time to make him feel comfortable and gave him tasty treats that he loved... Read More
The staff is really great! I was worried that my puppy was going to freak out with all the new people but they really took the time to make him feel comfortable and gave him tasty treats that he loved! Read Less
Sue Boltz
9 May 2017
REPORT
I bring Lily to Superior Veterinary Care for grooming because she is very particular! And seems to really like Dawn which is a must.
Brooke Nicole
8 May 2017
REPORT
Boarding: I have used their animal boarding this past year. It was affordable and from my experience they did a great job at making my pets feels better about being away from home and didn't mind me c... Read More
Boarding: I have used their animal boarding this past year. It was affordable and from my experience they did a great job at making my pets feels better about being away from home and didn't mind me calling to check in, which I did a lot. :)
Grooming: I absolutely love their groomer! She does an amazing job on my animals. She really takes the time to go at the pace that is best for them to make it less stressful on them. I have used other groomers in the past but none as amazing or as caring as her.
Vet care: I don't have much experience with their veterinary care however a few years ago I had to bring my dog in for an eye problem. They never seen us before but my regular vet at the time was closed so we came here. They really seemed to listen to me and wrote down my dog's history which most vets don't even seem to look at twice. I was highly impressed and felt my dog was getting great care.
I really feel that all the staff I have interacted with here have a deep caring for my animals and I have recommended others bring their pets here as well for that reason.
Though I wish they were closer to my house the care my pets get here while borading and getting groomed is well worth the drive. Read Less
Candice Koll Fangman
16 Feb 2017
REPORT
The people were great there, they all know how to handle my fur babies. They have great plans to sign up for as well.
Frederloosxoxo
3 Feb 2017
REPORT
My dog has diabetes and with the ice storm that just came through the office was closed but dr Otto still had calls being forwarded to his cell phone...I didn't have even one dose of insulin left when... Read More
My dog has diabetes and with the ice storm that just came through the office was closed but dr Otto still had calls being forwarded to his cell phone...I didn't have even one dose of insulin left when I called in a panic! Dr Otto phones the closest employee and had him meet me at the office to purchase insulin even though they were closed due to the storm! Had he not done that my puppy would've gotten deathly sick. He truly cares for the animals who are like family to us. What a great man and great veterinarian! 1000% recommend to anyone! Read Less
James Peet
10 Jan 2017
REPORT
Just moved to Lincoln in September 2016. Chose Superior Veterinary Clinic originally because of their location to our home. Took our older dog to them because he went lame and couldn't get up. They tr... Read More
Just moved to Lincoln in September 2016. Chose Superior Veterinary Clinic originally because of their location to our home. Took our older dog to them because he went lame and couldn't get up. They treated him with steroids because of the severity of his condition. He hardest improving within a few hours. We are so thankful for their diagnosis and now he moves around with no more lameness. We have since taken our other two dogs to them for their health checkups and the whole is so professional and kind. I would highly recommend this group to everyone. The only bad experience was that the groomer only does nail trimming and does not offer nail filing after the trimming. We have since then found a groomer that trims and files their nails for only $10 and you don't need to make an important. Other than that, this place is beyond great. Read Less
Christina Hall
2 Jan 2017
REPORT
Excellent caring staff. They treat my pets like family, not like a stranger. You can tell that they love what they do. It shows in their smiles, their attention to detail and how they communicate with... Read More
Excellent caring staff. They treat my pets like family, not like a stranger. You can tell that they love what they do. It shows in their smiles, their attention to detail and how they communicate with you. They always call me with updates. Excellent guest service! I highly recommend Superior Vet Care. Read Less
Sherry Haeffner
30 Dec 2016
REPORT
Absolutely the best pet care I've had! I've lived in 6 states and give my pets the best care possible. Superior Vet Care goes the extra mile to make you and your loved one feel comfortable while get... Read More
Absolutely the best pet care I've had! I've lived in 6 states and give my pets the best care possible. Superior Vet Care goes the extra mile to make you and your loved one feel comfortable while getting the care they need. I highly recommend them, they are affordable, offer several appointment options and are always friendly, no matter how busy they are. I've referred family and friends and they've been very happy! Read Less
Dusty Burns
19 Dec 2016
REPORT
The people that work here are great with the animals and treated my puppy very good. I am very happy that my husband and I chose this place to take our puppy to. Especially since we want the best care... Read More
The people that work here are great with the animals and treated my puppy very good. I am very happy that my husband and I chose this place to take our puppy to. Especially since we want the best care for our puppy. Plus the prices here are very reasonable. Read Less
Liz Mapes
1 Dec 2016
REPORT
I was really disappointed today. I called around 4:30 to refill Tank's thyroid medicine and was told it would be okay to get it, give them a couple hours and they close at 8. This is a pretty common r... Read More
I was really disappointed today. I called around 4:30 to refill Tank's thyroid medicine and was told it would be okay to get it, give them a couple hours and they close at 8. This is a pretty common response and that was perfectly fine. However, I showed up at 7:10 and the doors were locked. I could see people inside so I called from my car and the long curly haired blonde woman cut me off when I said that I was there and rudely said that you had closed early. It wasn't mentioned on the phone at 4:30 that the office was closing early. I tried explaining to her that Tank would not have medicine tomorrow and she responded with "well front girl already has her drawer counted for the night". When I tried explaining that I could pay with a card, she rudely said "let me go ask if you can have it" well I certainly hope that I can have it! I just told you my dog wouldn't have medicine tomorrow. I finally got to go inside and come to find out, it hadn't even gotten filled yet. Thankfully the girl who wears the zip up cat jacket saved the night and prevented me from letting the blonde haired woman know how I felt about the situation.Read Less
Lindsey Schmitt
25 Nov 2016
REPORT
I am absolutely disgusted by this clinic. Our cat was in a month ago for a bladder infection & it appears to be happening again. Instead of refilling the prescription, they want us to spend another $... Read More
I am absolutely disgusted by this clinic. Our cat was in a month ago for a bladder infection & it appears to be happening again. Instead of refilling the prescription, they want us to spend another $500 for the same checkup which we absolutely cannot afford. Read Less
Bob Johnson
12 Oct 2016
REPORT
Dr. Otto has taken care of my yellow lab for several years now. We also have boarded him there. I have nothing but great things to say about Dr. Otto and the care that he has for animals!
Jessica Fauss
4 Oct 2016
REPORT
I used to come here for my kitty's check-ups with Dr. Otto before he moved, and we liked him very much. More recently, I took my kitty here when he was sick. After weeks of appointments and follow u... Read More
I used to come here for my kitty's check-ups with Dr. Otto before he moved, and we liked him very much. More recently, I took my kitty here when he was sick. After weeks of appointments and follow ups, it was clear that Dr. French did not know what was wrong with him. In the mean time, he was going through a lot of pain, and I was afraid I was going to have to put him down. On top of that, when I boarded him there for treatment over night he came back with a bad limp, irrelevant to his condition. They were also bad at returning my calls; it took them almost three days to get back to me with his test results when I was promised one day. When your pet is gravely sick that time matters. After several appointments, Dr. French was surprised when I mentioned his constipation- which was the main reason I took him to the vet in the first place. I had told the receptionist this when I made the appt., I told the vet tech this, and I told her this. Many times. Totally frustrated, I took him to another vet and they diagnosed him correctly on his first visit (megacolon), and it turns out the only treatment he actually needed was a new food. I spent hundreds and hundreds of dollars here while my kitty's condition just deteriorated because of their ineptitude.Read Less
Niki M.
16 Sep 2016
REPORT
CHAOS explains it best. I took my dog in and no one had a clue what was going on. They all said they were new there. It was a complete disaster. I will never return there. They were very unprofessiona... Read More
CHAOS explains it best. I took my dog in and no one had a clue what was going on. They all said they were new there. It was a complete disaster. I will never return there. They were very unprofessional. I wanted the print out of shot records and it took them 20 mins to figure out how to print them off. This place is a joke i don't know how they get business. Read Less
Lori McGinnis Black
16 Sep 2016
REPORT
Dr. Otto is fabulous. I have taken both my cats there and they have been treated great. They even got a free nail trim -- a totally unexpected perk. Dr. Otto followed up after my cats were treated to ... Read More
Dr. Otto is fabulous. I have taken both my cats there and they have been treated great. They even got a free nail trim -- a totally unexpected perk. Dr. Otto followed up after my cats were treated to make sure they were doing great. He's very genuine and compassionate. Read Less
Sara Sump
15 Sep 2016
REPORT
I used to love this place, been going there for several years. Recently my dog got and ear infection and we had to come back for weekly treatments and never saw the same dr. So they could never tell i... Read More
I used to love this place, been going there for several years. Recently my dog got and ear infection and we had to come back for weekly treatments and never saw the same dr. So they could never tell if it was getting better. Just ended up spending a lot of money for same thing over and over again. I ended up moving my dog to a different vet and spending more money but at least we have a treatment plan that is working. Read Less
Carolyn Potts
15 Sep 2016
REPORT
I take my little Mini Pin, Daisy to Dr. Otto. I can trust him to take excellent care of her and he does. She has went to Dr. Otto since she was 3 months old. I also like the Wellness Plan very much... Read More
I take my little Mini Pin, Daisy to Dr. Otto. I can trust him to take excellent care of her and he does. She has went to Dr. Otto since she was 3 months old. I also like the Wellness Plan very much. It is amazing what it covers. I highly recommend him to care for your pet. They have 2 offices. One on Superior St. And one on South Cotner. Read Less
Kara Danforth
12 Sep 2016
REPORT
We love Superior Veterinary Care. Coco loves to come and everyone is always so kind and great to work with if we have any questions. I have told all of my friends and family about Superior Veterinary ... Read More
We love Superior Veterinary Care. Coco loves to come and everyone is always so kind and great to work with if we have any questions. I have told all of my friends and family about Superior Veterinary Care and how much we like it. Read Less
Kaci Hixson
27 Jun 2016
REPORT
As first time dog owners, we were excited when we heard positive reviews about Superior Vet Clinic. Unfortunately, those reviews do not accurately depict our satisfaction with the clinic. 40 minutes b... Read More
As first time dog owners, we were excited when we heard positive reviews about Superior Vet Clinic. Unfortunately, those reviews do not accurately depict our satisfaction with the clinic. 40 minutes before they closed we contacted them because our dog was in a emergency state of needing care. She was lethargic, weak, and clearly in a lot of pain. They denied us care, which is somewhat acceptable if they were completely booked. However, the lack of knowledge by the person handling our phone call was very discouraging. We took our dog to the emergency vet clinic where she clearly had an infection and had to stay over night to be treated. We later discovered that she has not been taking flea, tick, or heart worm medication. The infection is likely due to that. We take part responsibility for not doing research and realizing she was old enough to start taking that medication. However, we had just had a check up where the clinic said she was up-to-date and good to go on everything. It is discouraging that the need for this medication was not mentioned to us, like I said we are first time dog owners and follow every step the Vet makes us aware of. When we contacted the clinic to inquire about this, the responses were poorly written, unapologetic, and not helpful. I hope that the clinic improves for the sake of the animals and other first time pet owners who may get treated here.Read Less
Kaci H.
26 Jun 2016
REPORT
As first time dog owners, we were excited when we heard positive reviews about Superior Vet Clinic. Unfortunately, those reviews do not accurately depict our satisfaction with the clinic. 40 minutes b... Read More
As first time dog owners, we were excited when we heard positive reviews about Superior Vet Clinic. Unfortunately, those reviews do not accurately depict our satisfaction with the clinic. 40 minutes before they closed we contacted them because our dog was in a emergency state of needing care. She was lethargic, weak, and clearly in a lot of pain. They denied us care, which is somewhat acceptable if they were completely booked. However, the lack of knowledge by the person handling our phone call was very discouraging. We took our dog to the emergency vet clinic where she clearly had an infection and had to stay over night to be treated. We later discovered that she has not been taking flea, tick, or heart worm medication. The infection is likely due to that. We take part responsibility for not doing research and realizing she was old enough to start taking that medication. However, we had just had a check up where the clinic said she was up-to-date and good to go on everything. It is discouraging that the need for this medication was not mentioned to us, like I said we are first time dog owners and follow every step the Vet makes us aware of. When we contacted the clinic to inquire about this, the responses were poorly written, unapologetic, and not helpful. I hope that the clinic improves for the sake of the animals and other first time pet owners who may get treated here. Read Less
Lou leckenby
6 May 2016
REPORT
I love that Dr. Walton is so very knowledgeable and compassionate. She made me feel comfortable from the minute I met her and I totally trust her with my pets. All the staff is wonderful!!
Gini Russell
31 Mar 2016
REPORT
We love Superior Vet! Dr. Walton and the staff have just been awesome. Last November we had to make the difficult decision to put our beloved 7-year-old dog to sleep as she had lymphoma. We will never... Read More
We love Superior Vet! Dr. Walton and the staff have just been awesome. Last November we had to make the difficult decision to put our beloved 7-year-old dog to sleep as she had lymphoma. We will never forget the kindness and support we received from everyone at Superior Vet. They were professional, comforting and helpful in so many ways. They treated us like family and even grieved with us. Until you experience this type of loss, you have no idea how horrible it is and having Superior Vet help us through this time will never be forgotten. We now have a new puppy who has had a few emergency trips to the clinic. The last time we had to take her in (she was spitting up blood), we didn't even get out of the car before a staff member was meeting us and whisking us into a room to see the vet. From the staff to Dr. Walton, we feel very confident that our four-legged kids have the best of care! Read Less
Megan Foley
29 Jan 2016
REPORT
My visit to Superior Veterinary Care was my first as a pet "mom" and I could not have been happier. My 11-week-old Aussie was so very taken care of and loved on by all of the super nice employees. Tha... Read More
My visit to Superior Veterinary Care was my first as a pet "mom" and I could not have been happier. My 11-week-old Aussie was so very taken care of and loved on by all of the super nice employees. Thank you, Superior Veterinary Care, for being so welcoming and thorough in our first (and certainly not last!) visit.Read Less
Tina H.
28 Jan 2016
REPORT
Very awesome staff! I'm a first time cat owner so the vet was very knowledgeable and answered all my questions. I would highly recommend Superior Veterinary Care!
Sara Holmes
3 Dec 2015
REPORT
I'm new to town and brought my dog here based on the reviews online. The people here are so kind and loving toward my dog, she needed urgeant dental care and the woman on the phone even offered me the... Read More
I'm new to town and brought my dog here based on the reviews online. The people here are so kind and loving toward my dog, she needed urgeant dental care and the woman on the phone even offered me the names of other vets who might have sooner openings which I think is very kind. I would recommend this place based on the good communication and level of friendly people who clearly understand that pets are part of the familyRead Less
Sara H.
3 Dec 2015
REPORT
The people here are so kind and loving toward my dog, she needed urgeant dental care and the woman on the phone even offered me the names of other vets who might have sooner openings which I think is ... Read More
The people here are so kind and loving toward my dog, she needed urgeant dental care and the woman on the phone even offered me the names of other vets who might have sooner openings which I think is very kind. I would recommend this place based on the good communication and level of friendly people who clearly understand that pets are part of the family Read Less
Sarah P.
5 Oct 2014
REPORT
The female vet is rude and talks to you like you are an idiot. She also suggested putting my dog on a gluten free diet. My regular vet who I trust said this suggestion was bonkers. The receptionist wa... Read More
The female vet is rude and talks to you like you are an idiot. She also suggested putting my dog on a gluten free diet. My regular vet who I trust said this suggestion was bonkers. The receptionist was super nice, felt bad for him because I could tell that the female vet didn't treat him very nicely either. Read Less
Amanda K.
2 Jun 2013
REPORT
I've brought my dog here several times for checkups and grooming. This review is mainly for their veterinary care. Every time I walk in, the technicians are sweet and seem to really care about my pu... Read More
I've brought my dog here several times for checkups and grooming. This review is mainly for their veterinary care. Every time I walk in, the technicians are sweet and seem to really care about my pup. On one occasion, I brought my dog in for a deep teeth cleaning and she had to be put under anesthesia. I was nervous about the process and everyone was very nice and answered all of my questions. I've been nothing but impressed with Superior Vet's professionalism and quality of service. Read Less
Took my Shih Tzu in for a grooming appointment (3/18/21) which was her third time being groomed by Dawn. Never had any issues, until this last visit. My dog came home with a burn mark on her belly, an... Read More
Took my Shih Tzu in for a grooming appointment (3/18/21) which was her third time being groomed by Dawn. Never had any issues, until this last visit. My dog came home with a burn mark on her belly, an eye infection and is now terrified to get bathed. I would seriously reconsider bringing your animals here! $120 to date in order to lessen her discomfort Read Less
Greg H
13 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Dr. Otto is very knowledgeable and a caring man. I won’t take my cat anywhere else to be seen. Getting appointments are easy and quick. The staff is polite and responsive.
Marni East
7 Jul 2018
REPORT
☆☆☆☆☆
REPORT
I have been coming here for 15 years I love the staff and docs! Thank you Dr. Jones for taking good care of my babie today!
Ross Wm. Mann
12 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Very caring staff and an overall great experience. They even helped corral my cat after he tried to run off. They made me feel good about the whole experience and I know Fabio was in good hands the ... Read More
Very caring staff and an overall great experience. They even helped corral my cat after he tried to run off. They made me feel good about the whole experience and I know Fabio was in good hands the whole time! Thanks! Read Less
Adolph Costello
29 May 2018
REPORT
☆☆☆☆☆
REPORT
We had a horrible experience at this clinic. The staff behind the desk were extremely rude and careless. Neither of the two women who we interacted with seem to understand the concept of customer serv... Read More
We had a horrible experience at this clinic. The staff behind the desk were extremely rude and careless. Neither of the two women who we interacted with seem to understand the concept of customer service. The elder lady rolled her eyes and acted completely put off during our conversation, and the younger one was disinterested and un-attentive. We definitely will not be coming back. Read Less
janee polk
22 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Superior / Corner Pet Care are the BEST places for your furry family members . Dr. Otto and ALL the staff are the most kind and caring people . They really care about my pets and treat them as if they... Read More
Superior / Corner Pet Care are the BEST places for your furry family members . Dr. Otto and ALL the staff are the most kind and caring people . They really care about my pets and treat them as if they were their own . If you are looking for a great place to care for your pets then definitely go to them . You won't be disappointed . Read Less
Benjamin Phillips
7 Feb 2018
REPORT
☆☆☆☆☆
REPORT
If I could give negative stars I would. First off I brought my deceased dog in to be cremated was charged an amount at drop off. When I was told she was ready, I came in and was told I was undercharge... Read More
If I could give negative stars I would. First off I brought my deceased dog in to be cremated was charged an amount at drop off. When I was told she was ready, I came in and was told I was undercharged and had to pay more. They told me the paw print was burned and they would make it right and special for me and call when it was done. Almost a month later I received it. The print was made up of someones fingerprints. Dr. Otto doesn't want to admit of any wrong doing. Read Less
Kristy Hille
3 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Love this place, they are very kind, knowledgeable, prompt and Bronx loves going there. Highly recommend the team at Superior Vet Care.
Kimberly Euter
2 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Was in and out in less than 30min. For three shots and a heartworm test. They were very nice and treated my little yorkie gently. Provided excellent service and they try to make your pets visit conven... Read More
Was in and out in less than 30min. For three shots and a heartworm test. They were very nice and treated my little yorkie gently. Provided excellent service and they try to make your pets visit convenient for you. Read Less
Stacy Saddlemire
11 Aug 2017
REPORT
☆☆☆☆☆
REPORT
The 3rd vet I have been to in Lincoln this year and I'll definitely be returning! Dr. Otto was very professional and courteous. Took great care of my cats, showed interest in their well being and didn... Read More
The 3rd vet I have been to in Lincoln this year and I'll definitely be returning! Dr. Otto was very professional and courteous. Took great care of my cats, showed interest in their well being and didn't treat us like we were just another paying customer. The staff were great as well, very thorough, explained everything in detail and didn't leave me with any questions. Hours are perfect, and the preventive care plans should be used at more facilities. 10 stars! Read Less
Jay Dee
1 Aug 2017
REPORT
☆☆☆☆☆
REPORT
After moving to Lincoln and going through a few clinics that were okay, we had a friend recommend Superior Veterinarian Care to us. We are so glad they did. This clinic is one of the absolute best wit... Read More
After moving to Lincoln and going through a few clinics that were okay, we had a friend recommend Superior Veterinarian Care to us. We are so glad they did. This clinic is one of the absolute best with friendly staff and knowledgeable veterinarians that genuinely care for all our furry family members. We have 1 cat and 1 dog in our family and the clinic has treated both like family. Their hours are great, they are extremely flexible if you need to get in on short notice, are very approachable with general questions (many a time we had called in with a concern to see if we needed to bring in our pets for something and they would offer complimentary advice and many times would give us honest answers), and very fair pet plans. There is no doubt in my mind when we take our pets there that they are in great hands. Read Less
Sydney Joles
21 May 2017
REPORT
☆☆☆☆☆
REPORT
The staff is really great! I was worried that my puppy was going to freak out with all the new people but they really took the time to make him feel comfortable and gave him tasty treats that he loved... Read More
The staff is really great! I was worried that my puppy was going to freak out with all the new people but they really took the time to make him feel comfortable and gave him tasty treats that he loved! Read Less
Sue Boltz
9 May 2017
REPORT
☆☆☆☆☆
REPORT
I bring Lily to Superior Veterinary Care for grooming because she is very particular! And seems to really like Dawn which is a must.
Brooke Nicole
8 May 2017
REPORT
☆☆☆☆☆
REPORT
Boarding: I have used their animal boarding this past year. It was affordable and from my experience they did a great job at making my pets feels better about being away from home and didn't mind me c... Read More
Boarding: I have used their animal boarding this past year. It was affordable and from my experience they did a great job at making my pets feels better about being away from home and didn't mind me calling to check in, which I did a lot. :)
Grooming: I absolutely love their groomer! She does an amazing job on my animals. She really takes the time to go at the pace that is best for them to make it less stressful on them. I have used other groomers in the past but none as amazing or as caring as her.
Vet care: I don't have much experience with their veterinary care however a few years ago I had to bring my dog in for an eye problem. They never seen us before but my regular vet at the time was closed so we came here. They really seemed to listen to me and wrote down my dog's history which most vets don't even seem to look at twice. I was highly impressed and felt my dog was getting great care.
I really feel that all the staff I have interacted with here have a deep caring for my animals and I have recommended others bring their pets here as well for that reason.
Though I wish they were closer to my house the care my pets get here while borading and getting groomed is well worth the drive. Read Less
Candice Koll Fangman
16 Feb 2017
REPORT
☆☆☆☆☆
REPORT
The people were great there, they all know how to handle my fur babies. They have great plans to sign up for as well.
Frederloosxoxo
3 Feb 2017
REPORT
☆☆☆☆☆
REPORT
My dog has diabetes and with the ice storm that just came through the office was closed but dr Otto still had calls being forwarded to his cell phone...I didn't have even one dose of insulin left when... Read More
My dog has diabetes and with the ice storm that just came through the office was closed but dr Otto still had calls being forwarded to his cell phone...I didn't have even one dose of insulin left when I called in a panic! Dr Otto phones the closest employee and had him meet me at the office to purchase insulin even though they were closed due to the storm! Had he not done that my puppy would've gotten deathly sick. He truly cares for the animals who are like family to us. What a great man and great veterinarian! 1000% recommend to anyone! Read Less
James Peet
10 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Just moved to Lincoln in September 2016. Chose Superior Veterinary Clinic originally because of their location to our home. Took our older dog to them because he went lame and couldn't get up. They tr... Read More
Just moved to Lincoln in September 2016. Chose Superior Veterinary Clinic originally because of their location to our home. Took our older dog to them because he went lame and couldn't get up. They treated him with steroids because of the severity of his condition. He hardest improving within a few hours. We are so thankful for their diagnosis and now he moves around with no more lameness. We have since taken our other two dogs to them for their health checkups and the whole is so professional and kind. I would highly recommend this group to everyone. The only bad experience was that the groomer only does nail trimming and does not offer nail filing after the trimming. We have since then found a groomer that trims and files their nails for only $10 and you don't need to make an important. Other than that, this place is beyond great. Read Less
Christina Hall
2 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Excellent caring staff. They treat my pets like family, not like a stranger. You can tell that they love what they do. It shows in their smiles, their attention to detail and how they communicate with... Read More
Excellent caring staff. They treat my pets like family, not like a stranger. You can tell that they love what they do. It shows in their smiles, their attention to detail and how they communicate with you. They always call me with updates. Excellent guest service! I highly recommend Superior Vet Care. Read Less
Sherry Haeffner
30 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Absolutely the best pet care I've had! I've lived in 6 states and give my pets the best care possible. Superior Vet Care goes the extra mile to make you and your loved one feel comfortable while get... Read More
Absolutely the best pet care I've had! I've lived in 6 states and give my pets the best care possible. Superior Vet Care goes the extra mile to make you and your loved one feel comfortable while getting the care they need. I highly recommend them, they are affordable, offer several appointment options and are always friendly, no matter how busy they are. I've referred family and friends and they've been very happy! Read Less
Dusty Burns
19 Dec 2016
REPORT
☆☆☆☆☆
REPORT
The people that work here are great with the animals and treated my puppy very good. I am very happy that my husband and I chose this place to take our puppy to. Especially since we want the best care... Read More
The people that work here are great with the animals and treated my puppy very good. I am very happy that my husband and I chose this place to take our puppy to. Especially since we want the best care for our puppy. Plus the prices here are very reasonable. Read Less
Liz Mapes
1 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I was really disappointed today. I called around 4:30 to refill Tank's thyroid medicine and was told it would be okay to get it, give them a couple hours and they close at 8. This is a pretty common r... Read More
I was really disappointed today. I called around 4:30 to refill Tank's thyroid medicine and was told it would be okay to get it, give them a couple hours and they close at 8. This is a pretty common response and that was perfectly fine. However, I showed up at 7:10 and the doors were locked. I could see people inside so I called from my car and the long curly haired blonde woman cut me off when I said that I was there and rudely said that you had closed early. It wasn't mentioned on the phone at 4:30 that the office was closing early. I tried explaining to her that Tank would not have medicine tomorrow and she responded with "well front girl already has her drawer counted for the night". When I tried explaining that I could pay with a card, she rudely said "let me go ask if you can have it" well I certainly hope that I can have it! I just told you my dog wouldn't have medicine tomorrow. I finally got to go inside and come to find out, it hadn't even gotten filled yet. Thankfully the girl who wears the zip up cat jacket saved the night and prevented me from letting the blonde haired woman know how I felt about the situation.Read Less
Lindsey Schmitt
25 Nov 2016
REPORT
☆☆☆☆☆
REPORT
I am absolutely disgusted by this clinic. Our cat was in a month ago for a bladder infection & it appears to be happening again. Instead of refilling the prescription, they want us to spend another $... Read More
I am absolutely disgusted by this clinic. Our cat was in a month ago for a bladder infection & it appears to be happening again. Instead of refilling the prescription, they want us to spend another $500 for the same checkup which we absolutely cannot afford. Read Less
Bob Johnson
12 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Otto has taken care of my yellow lab for several years now. We also have boarded him there. I have nothing but great things to say about Dr. Otto and the care that he has for animals!
Jessica Fauss
4 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I used to come here for my kitty's check-ups with Dr. Otto before he moved, and we liked him very much. More recently, I took my kitty here when he was sick. After weeks of appointments and follow u... Read More
I used to come here for my kitty's check-ups with Dr. Otto before he moved, and we liked him very much. More recently, I took my kitty here when he was sick. After weeks of appointments and follow ups, it was clear that Dr. French did not know what was wrong with him. In the mean time, he was going through a lot of pain, and I was afraid I was going to have to put him down. On top of that, when I boarded him there for treatment over night he came back with a bad limp, irrelevant to his condition. They were also bad at returning my calls; it took them almost three days to get back to me with his test results when I was promised one day. When your pet is gravely sick that time matters. After several appointments, Dr. French was surprised when I mentioned his constipation- which was the main reason I took him to the vet in the first place. I had told the receptionist this when I made the appt., I told the vet tech this, and I told her this. Many times. Totally frustrated, I took him to another vet and they diagnosed him correctly on his first visit (megacolon), and it turns out the only treatment he actually needed was a new food. I spent hundreds and hundreds of dollars here while my kitty's condition just deteriorated because of their ineptitude.Read Less
Niki M.
16 Sep 2016
REPORT
☆☆☆☆☆
REPORT
CHAOS explains it best. I took my dog in and no one had a clue what was going on. They all said they were new there. It was a complete disaster. I will never return there. They were very unprofessiona... Read More
CHAOS explains it best. I took my dog in and no one had a clue what was going on. They all said they were new there. It was a complete disaster. I will never return there. They were very unprofessional. I wanted the print out of shot records and it took them 20 mins to figure out how to print them off. This place is a joke i don't know how they get business. Read Less
Lori McGinnis Black
16 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Dr. Otto is fabulous. I have taken both my cats there and they have been treated great. They even got a free nail trim -- a totally unexpected perk. Dr. Otto followed up after my cats were treated to ... Read More
Dr. Otto is fabulous. I have taken both my cats there and they have been treated great. They even got a free nail trim -- a totally unexpected perk. Dr. Otto followed up after my cats were treated to make sure they were doing great. He's very genuine and compassionate. Read Less
Sara Sump
15 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I used to love this place, been going there for several years. Recently my dog got and ear infection and we had to come back for weekly treatments and never saw the same dr. So they could never tell i... Read More
I used to love this place, been going there for several years. Recently my dog got and ear infection and we had to come back for weekly treatments and never saw the same dr. So they could never tell if it was getting better. Just ended up spending a lot of money for same thing over and over again. I ended up moving my dog to a different vet and spending more money but at least we have a treatment plan that is working. Read Less
Carolyn Potts
15 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I take my little Mini Pin, Daisy to Dr. Otto. I can trust him to take excellent care of her and he does. She has went to Dr. Otto since she was 3 months old. I also like the Wellness Plan very much... Read More
I take my little Mini Pin, Daisy to Dr. Otto. I can trust him to take excellent care of her and he does. She has went to Dr. Otto since she was 3 months old. I also like the Wellness Plan very much. It is amazing what it covers. I highly recommend him to care for your pet. They have 2 offices. One on Superior St. And one on South Cotner. Read Less
Kara Danforth
12 Sep 2016
REPORT
☆☆☆☆☆
REPORT
We love Superior Veterinary Care. Coco loves to come and everyone is always so kind and great to work with if we have any questions. I have told all of my friends and family about Superior Veterinary ... Read More
We love Superior Veterinary Care. Coco loves to come and everyone is always so kind and great to work with if we have any questions. I have told all of my friends and family about Superior Veterinary Care and how much we like it. Read Less
Kaci Hixson
27 Jun 2016
REPORT
☆☆☆☆☆
REPORT
As first time dog owners, we were excited when we heard positive reviews about Superior Vet Clinic. Unfortunately, those reviews do not accurately depict our satisfaction with the clinic. 40 minutes b... Read More
As first time dog owners, we were excited when we heard positive reviews about Superior Vet Clinic. Unfortunately, those reviews do not accurately depict our satisfaction with the clinic. 40 minutes before they closed we contacted them because our dog was in a emergency state of needing care. She was lethargic, weak, and clearly in a lot of pain. They denied us care, which is somewhat acceptable if they were completely booked. However, the lack of knowledge by the person handling our phone call was very discouraging. We took our dog to the emergency vet clinic where she clearly had an infection and had to stay over night to be treated. We later discovered that she has not been taking flea, tick, or heart worm medication. The infection is likely due to that. We take part responsibility for not doing research and realizing she was old enough to start taking that medication. However, we had just had a check up where the clinic said she was up-to-date and good to go on everything. It is discouraging that the need for this medication was not mentioned to us, like I said we are first time dog owners and follow every step the Vet makes us aware of. When we contacted the clinic to inquire about this, the responses were poorly written, unapologetic, and not helpful. I hope that the clinic improves for the sake of the animals and other first time pet owners who may get treated here.Read Less
Kaci H.
26 Jun 2016
REPORT
☆☆☆☆☆
REPORT
As first time dog owners, we were excited when we heard positive reviews about Superior Vet Clinic. Unfortunately, those reviews do not accurately depict our satisfaction with the clinic. 40 minutes b... Read More
As first time dog owners, we were excited when we heard positive reviews about Superior Vet Clinic. Unfortunately, those reviews do not accurately depict our satisfaction with the clinic. 40 minutes before they closed we contacted them because our dog was in a emergency state of needing care. She was lethargic, weak, and clearly in a lot of pain. They denied us care, which is somewhat acceptable if they were completely booked. However, the lack of knowledge by the person handling our phone call was very discouraging. We took our dog to the emergency vet clinic where she clearly had an infection and had to stay over night to be treated. We later discovered that she has not been taking flea, tick, or heart worm medication. The infection is likely due to that. We take part responsibility for not doing research and realizing she was old enough to start taking that medication. However, we had just had a check up where the clinic said she was up-to-date and good to go on everything. It is discouraging that the need for this medication was not mentioned to us, like I said we are first time dog owners and follow every step the Vet makes us aware of. When we contacted the clinic to inquire about this, the responses were poorly written, unapologetic, and not helpful. I hope that the clinic improves for the sake of the animals and other first time pet owners who may get treated here. Read Less
Lou leckenby
6 May 2016
REPORT
☆☆☆☆☆
REPORT
I love that Dr. Walton is so very knowledgeable and compassionate. She made me feel comfortable from the minute I met her and I totally trust her with my pets. All the staff is wonderful!!
Gini Russell
31 Mar 2016
REPORT
☆☆☆☆☆
REPORT
We love Superior Vet! Dr. Walton and the staff have just been awesome. Last November we had to make the difficult decision to put our beloved 7-year-old dog to sleep as she had lymphoma. We will never... Read More
We love Superior Vet! Dr. Walton and the staff have just been awesome. Last November we had to make the difficult decision to put our beloved 7-year-old dog to sleep as she had lymphoma. We will never forget the kindness and support we received from everyone at Superior Vet. They were professional, comforting and helpful in so many ways. They treated us like family and even grieved with us. Until you experience this type of loss, you have no idea how horrible it is and having Superior Vet help us through this time will never be forgotten. We now have a new puppy who has had a few emergency trips to the clinic. The last time we had to take her in (she was spitting up blood), we didn't even get out of the car before a staff member was meeting us and whisking us into a room to see the vet. From the staff to Dr. Walton, we feel very confident that our four-legged kids have the best of care! Read Less
Megan Foley
29 Jan 2016
REPORT
☆☆☆☆☆
REPORT
My visit to Superior Veterinary Care was my first as a pet "mom" and I could not have been happier. My 11-week-old Aussie was so very taken care of and loved on by all of the super nice employees. Tha... Read More
My visit to Superior Veterinary Care was my first as a pet "mom" and I could not have been happier. My 11-week-old Aussie was so very taken care of and loved on by all of the super nice employees. Thank you, Superior Veterinary Care, for being so welcoming and thorough in our first (and certainly not last!) visit.Read Less
Tina H.
28 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Very awesome staff! I'm a first time cat owner so the vet was very knowledgeable and answered all my questions. I would highly recommend Superior Veterinary Care!
Sara Holmes
3 Dec 2015
REPORT
☆☆☆☆☆
REPORT
I'm new to town and brought my dog here based on the reviews online. The people here are so kind and loving toward my dog, she needed urgeant dental care and the woman on the phone even offered me the... Read More
I'm new to town and brought my dog here based on the reviews online. The people here are so kind and loving toward my dog, she needed urgeant dental care and the woman on the phone even offered me the names of other vets who might have sooner openings which I think is very kind. I would recommend this place based on the good communication and level of friendly people who clearly understand that pets are part of the familyRead Less
Sara H.
3 Dec 2015
REPORT
☆☆☆☆☆
REPORT
The people here are so kind and loving toward my dog, she needed urgeant dental care and the woman on the phone even offered me the names of other vets who might have sooner openings which I think is ... Read More
The people here are so kind and loving toward my dog, she needed urgeant dental care and the woman on the phone even offered me the names of other vets who might have sooner openings which I think is very kind. I would recommend this place based on the good communication and level of friendly people who clearly understand that pets are part of the family Read Less
Sarah P.
5 Oct 2014
REPORT
☆☆☆☆☆
REPORT
The female vet is rude and talks to you like you are an idiot. She also suggested putting my dog on a gluten free diet. My regular vet who I trust said this suggestion was bonkers. The receptionist wa... Read More
The female vet is rude and talks to you like you are an idiot. She also suggested putting my dog on a gluten free diet. My regular vet who I trust said this suggestion was bonkers. The receptionist was super nice, felt bad for him because I could tell that the female vet didn't treat him very nicely either. Read Less
Amanda K.
2 Jun 2013
REPORT
☆☆☆☆☆
REPORT
I've brought my dog here several times for checkups and grooming. This review is mainly for their veterinary care. Every time I walk in, the technicians are sweet and seem to really care about my pu... Read More
I've brought my dog here several times for checkups and grooming. This review is mainly for their veterinary care. Every time I walk in, the technicians are sweet and seem to really care about my pup. On one occasion, I brought my dog in for a deep teeth cleaning and she had to be put under anesthesia. I was nervous about the process and everyone was very nice and answered all of my questions. I've been nothing but impressed with Superior Vet's professionalism and quality of service. Read Less