The rating I left moments ago for Dr. Lubben was meant to be 5 Stars. However, it defaulted to 3 stars for some reason, and would not let me change it. Please consider my previous comments and rating for Dr. Lubben as 5 Stars! Read Less

We have been taking our cats and dogs to Dr. Lubben for almost 30 years, since he was at the Plattsmouth Animal Hospital. When he decided to open a practice in Louisville, we followed him there. We will not take our animals to anyone else. Dr. Lubben has always provided top notch care to all of our animals, sometimes on very short notice and under very stressful circumstances for our family. He and his staff have always been there for us and have earned our friendship and trust. Read Less

My initial experience with Dr. Lubben was actually really great when I took both of my dogs in for vaccinations in 2021. Fast forward to 2022, I noticed a lump on the right front leg of our dog and it didn’t seem to go away so I made an appointment with Dr. Lubben to address this issue, he gave me and anti-inflammatory and an antibiotic and if the lump hadn’t gone away to call back and they would get me setup with an appointment to have an X-ray done. After a week things weren’t improving and the limping was getting worse I called back. They referred me to Heartland Pet Hospital in Bellevue, I couldn’t get in for an X-ray for three days. So by the time my appointment came around and they did the X-ray they said they would send the X-rays before I got to my car and Dr. Lubben would contact me with a diagnosis. I called Dr. Lubben several times over a 6 day span to take 5 minutes out of this day to read the X-rays left multiple messages with his receptions and I never ever heard anything back from that man. I even called Heartland back and left them a message to see if someone would please read the X-ray because something is severely wrong with my dog and he needs help, no answer from them either. I ended up having to go to another vet who was able to diagnose my dog, he has osteosarcoma and for those who don’t know what that is it’s a very aggressive bone cancer. Dr. Heath and Goodrich Vet clinic in Millard was a saving grace and got us in and finally got our boy on pain meds all while Dr. Lubben ghosted us in our time of need for whatever reason and there is none, his actions are inexcusable. This man should no longer be a veterinarian. My dog suffered a week and I couldn’t even get a phone call back. He’s a complete coward and I honestly don’t know how he sleeps at night. I’m still in shock and disbelief that this happened. What is his excuse? He doesn’t have one. Please don’t be fooled by all the glowing reviews, go see another vet there’s plenty of others out there who actually care for animals. Also, I’ve emailed twice to get my other dogs records since I will be seeing Dr. Heath now and I’ve yet to receive a response….. shocker. Read Less