24Th Street Animal Clinic

Used to be great and I've been going there with multiple pets for over 20 years. Since it changed hands its less about the animals. Communication is terrible now. Twice I've left messages in two seperate incidents and never get a call back. What a shame. I will be moving on to find a more caring vet. Read Less

My family had been taking our pets here for 20 years now, now that I am old enough to have my cats in my own name there, they treated me with respect and my understood that one of my cats gets really high anxiety when going to the vet, we are still working on figuring out the right dose of medication to calm but hopefully next time! They are amazing wouldn’t go anywhere else!! Read Less

If I could give them a negative number I would. We are first time fur parents and I was looking for a near by vet with good ratings and this one fit the bill. The initial call to make an appointment went well. The lady asked me lots of questions about my puppy and I felt good about my choice. Fast forward to the appointment and the only positive thing to come out of that was meeting Andi. She is an excellent Vet Tech. She talked with my daughter and me about whatever concerns we had and was an all around lovely person. Moving on to the rest of the staff though and we didn't get the same warm fuzzy feeling. The Vet, Dr. White came into the room and basically checked Mega over asked us one question then stuck him with a needle and bounced up out the room (cold). Andi told us if we had in concerns or questions to call. Saturday night Mega starts to have blood in his poop and late that night he was throwing up. I called the vet first thing Sunday morning and told the lady on the phone what was going on. She said someone would get back to me soon on what we should do. Four hours later and no one has called us so I call back. The lady on the phone tells me how busy they are and that she would run back to talk to the Dr and I'm like cool. She comes back to the phone and says the Dr says to take him to an animal ER. So now i'm totally shocked by this response and I say okay and we end the call. My wife who was upset when I relayed the msg decides to call back. Her and someone named Laurie get into a shouting match about me not asking for an appointment and Laurie hangs up the phone on her.....Yeah you read that right she hung up the phone. First time pet parents, calling the vet for help, she hangs up the phone.... Let that sink in and really think about if this is someplace you want to leave your fur baby. They come off cold and very none caring and I will never step foot in there again with my dog. Read Less

Staff is always pleasant! From the front office staff to the doctors. Accommodating appointments in the evenings and open on Sundays! They have taken care of my pets for over 8 years. They aren't the cheapest, but you get what you pay for. They are worth every penny, paws down! Lol 😁 Read Less

I've been coming to this vet with my animals from day one. My parents took all of our family pets to this vet. They've always been fair and decent. So you can't imagine my surprise when I called today to make an appointment for my new pup and the receptionist was rude! I had to tell her three different times I was bringing in my DOG. Not cat, and at the end of the call instead of saying bye or anything resembling manners she hung up on me. I'm so truly disappointed. I've never been treated so rudely by them. I called back and tried to talk to someone about it and got "so what do you want?" I said how about being treated politely? Nothing. So I cancelled my appointment. I'll take my business else where. Too bad I really use to like this place. Must be going down hill. Read Less

I'm picky when it comes to clinics. This facility a great place for those who worry tremendously about their pets. Recently, we put our dog down, (16 years old) and they handled the entire procedure smoothly and efficiently. They care about animals, and it shows. Read Less

Overall this is a good place to take your pets. I have been going here for many years. If they could figure out a way to convince my cats to go to checkup without scratching me then I would give them a 5 plus.Read Less

Last night I took my beautiful 3 year old tortoiseshell cat to 24th Street on the recommendation of a coworker. We moved to Omaha a year ago and had a really unfortunate experience with the first vet we tried, who handled our anxious and strong-willed cat really roughly, getting her upset and making her fight and cry during a basic exam. I was determined to find a new vet who we could establish a relationship with who might be gentler. Going to the vet is a stressful experience for cats and owners alike, but simple things like not holding the cat by the scruff can go a long way. Our last vet simply would not agree to hold her any other way, citing 'safety reasons', and as a result it was always a traumatizing experience for our cat who is totally healthy - I could only imagine how awful it would be like if she was sick or hurting.Fortunately, we found 24th Street Animal Clinic. The vets and techs we met with were all so kind and gentle. They have certificates and posters on the walls boasting about being a cat-friendly practice. They were patient with her as she kept walking off the scale. They offered her cat treats and put down a soft fleece blanket on the exam table when she was being looked at. I went ahead and asked them not to hold her by the scruff and they told me they don't do that, period, as part of their "Fear-Free" approach to cats. They answered all my questions and went out of their way to explain everything to me including all the rare side effects of the shot and what to look for/what to do.I believe the primary vet and tech we had last night were Dr. White and Liz, but all the staff were very kind. The receptionists apologized for our wait (it was only a few minutes, and we were way early for our appointment anyway) and got our paperwork squared away quickly and efficiently.The only cautionary tale I would offer is that the rooms are open-air at the top - in other words, a tall wall between every exam room, so you can't see but you can hear what's happening next door. My cat is not worried or skittish enough for this to be a bother, but more anxious cats might have trouble with the sounds of dogs and other cats so close by.The basic checkup, rabies booster shot, and 6 months of heartworm and flea prevention (Revolution had a promo going where we got two months free, for a total of 8) cost me $144. Super affordable and extremely high quality care means we will definitely be back. Read Less

Needed to get my cat her rabies shot and exam, they were super friendly, took great care of us and I would highly recommend them. Pricing seemed average and it did take a week to get in, but I think that's because it wasn't an emergency. It was clean and smelled fresh. Read Less

I needed to take in Spock (my Russian Blue) for a probable UTI.  They were able to get me a next-day appointment.  Dr. White took a conservative approach in keeping Spock overnight in order to collect a urine sample, rather than performing an invasive (and probably painful) catheterization. Spock also had a mass on his scalp, and Dr. White performed an aspiration and cytology study. (Fortunately, a benign mass.)  Needless to say, I was worried about the bill for a ~24 hr stay with all of the above procedures. This was an unnecessary worry. The antibiotics for the UTI, treatment for an ear yeast infection (take-home), pain medicine, and the cytology study -- and the bill was still well under $200.This clinic takes its commitment to cats very seriously.  The exam rooms are quiet, the staff is very cat-friendly, and there are cats available for adoption in the lobby. I previously took my cats to a Doc that primarily serves large animals out in Elkhorn due to cost, but never felt like I had adequate post-care information. 24th Street is even MORE affordable.Spock and Gambit (his little brother) have a new vet for life!Take your four-legged friends here, and you will not be disappointed! Read Less

So far, the Rock's visits here have thankfully been limited only to routine checkups and vaccinations.  That said, we'll be returning for any other veterinary needs should they (hopefully not) arise.  I've been so impressed with the staff here.  The receptionists, the techs, and the doctors have all been fantastic.  My questions and concerns have always been answered and addressed thoroughly, and I appreciated the thank-you notes and appointment reminders I've received in the mail.  My puppy actually gets excited about going here, so I think that's the best endorsement I can give!  We'll see if he still feels that way after he gets neutered.The only downside I can see isn't major enough for me to knock off a star: The waiting area is a bit small.  Rocky gets waaaaaaaaaaaaaaaaay excited about meeting new people and animals, and though I try my best, it's pretty easy for him to jump at others because there's not really a good spot to isolate him.  Additionally, as a previous reviewer mentioned, the exam rooms are open at the top, so you can hear what's happening everywhere.  I can definitely see how that could be stressful for pets who are anxious or frightened. Read Less

We're big animal lovers at our house and have used this clinic for years. Extremely well managed business with employees who genuinely care. We've been loyal to this business and wouldn't dream of going elsewhere. Read Less

I was recommended to this clinic by a friend, and it certainly delivers for pet care. My experience was with routine care and vaccinations. I called to make the appointment, and being a new pet owner naturally I was really clueless on what my new pet needed at far as all the options with routine pet meds these days (flea tick heartworm). I also had a LOT of questions and wanted to be pricedout for the vaccines he needed to "shop around". The tech and staff spent 30 mins on the phone addressing my worries and concerns and questions without hesitation and with enthusiasm. On the day of the visit, everything went smoothly and they were great with handling my pup and taking care of his needs. I found everyone extremely friendly and will be back for more routine visits and shots soon. Also, I paid what they quoted me, no upsale at the visit or hidden fees. Read Less

I received a very expensive quotation for my dog's dental cleaning on my previous vet - which is very good, and close to my home, but I can not afford.  I checked reviews online and came across the 24th St. A lady on the phone gave me a pre evaluation based on the breed, size and age of my dog - much less. As I had read already they were reliable and efficient, I took my dog to be examined and yesterday he had his dental.  I  had to leave the pet in the morning - the transit was awful but the result was worth.  Got the dog in the evening, for they make your pet stay for the day, just to make sure he is alright.  He was a little sleepy but nothing concerning. He was able to eat (not much, as the vet recommended), drink, and do his "things" without problem.His teeth are cleaner and whiter than mine, maybe I should ask them to do mine, too :D  Very happy with the result.  Definitely the trip to downtown was worth.  I will keep them as my dog's vet for as long they treat my dog and I well for an honest price. Read Less

Amidst the bevy of locations that you could take your animal here in the Metro, 24th St Animal Clinic stands at the pinnacle. I have had numerous animals (cats, rats, dogs, frogs,) that have had the need for medical care and have tried many other places. I have had one instance in Lincoln that I had to drive up to Harvey Oaks and was willing to go all the way to Lawrence, Kansas for K-State's abilities. they all pale in sight of Dr Dobson and here crew. The front desk ladies are usually kind and caring and remember my pets' needs and appointments. They don't try to upsell food or meds to us and I leave feeling that my little guys got the best available care. There have been times where we had to have 'end of life' services and although I couldn't make the drive, Dr Dobson came to us in our time of need. I know that they truly care about the well being of your 'kids' as some of you may refer to them as. My companions always get the best care and I thank 24th St. for being there. Fair prices and honest caring. A well deserved rapport is always helpful, too. Read Less

I moved to Omaha a little over a year and a half ago and was pleased to find a clinic so close to our new home but had to change my mind after bringing my 4 cats here several times. I should mention that I am a veterinary technician so I have experience in this area and I have never been so dissatisfied with a clinic. There are several things that changed my mind about this clinic and I really tried to give them the benefit of the doubt. First of all, the clinic set up is really odd. The rooms are separate by walls but are open close to the ceiling. You can hear everything going on around the clinic and all the dogs barking which is NOT a good set up for cats. Second, every time I have been there I have had a long wait time, 15 minutes was the shortest but I have waited up to an hour when I've made an appointment in advance. Now I understand that sometimes veterinarians get behind and sometimes there are emergencies but having a clinic be constantly behind indicates really poor time management. Third, on one of the occasions I was waiting to see the doctor the receptionists started complaining and bad mouthing one of their doctors right in front of my husband and myself. I understand that sometimes you need to blow of stream but DO NOT do it in front of customers. The final straw however was when I brought my cat in after he was having nasty diarrhea for a couple of days, he was lethargic and dehydrated. I was really worried about him. The doctor there told me that he just needed to work it out of his system and that they usually don't suggest any medication or tests for these cases. I asked if he would at least run a fecal just to make sure but he told me he didn't recommend it. So I took my kitty home but had great misgivings about it. Later that evening I found him laying flat out and for a moment feared he was dead but luckily he wasn't. I rushed him to the emergency clinic where they discovered (by doing a fecal) that he had a massive coccidia infection and he was severely dehydrated. He was put on medication and IV fluids overnight and then I continued to give fluids under the skin daily for a week. Without the emergency clinic he would have died. I will never go back to 24th Street.I highly recommend avoiding this clinic! Read Less

The only place I will take my animals. I have been to a number of clinics around town. And this place is outstanding! Very helpful caring people and they don' t charge outrageous amounts. They are there to help animals not make it rich and suck you into bs. I love this clinic and its a new building very clean! Read Less

People seem fiercely loyal to their veterinarians.  Trust me, I understand the love of an animal and they are truly worth any price tag, but there should be a bit of pragmatism involved.  A rabies vaccination is the same at any facility.  So I never understand the wild price fluctuations around this city.  I'm talking to you west Omaha vets.  For me it is care based first and price based second.  24th street delivers on both, with the added bonus of amazing front desk staff, and considerate doctors. Read Less

I LOVE 24th Street Animal Clinic. They are caring doctors and staff and my dog, Buddy LOVES staying in their affordable kennels. We have never had a problem going there and we've been going for over 10 years. Thank you Dr. Dobson for creating a loving and caring environment for my dog and other animals! Read Less

We put our dogs into boarding here for 11 days. Our agreement was that the dogs would be placed into a large kennel together. We called to check on the dogs and it took 5 people and 30 minutes later for anyone to locate our dogs so that we could know how they were doing. Then when we went to pick the dogs up they could not locate the dogs and we found both dogs in a small kennel. We were very upset and will not go back there again. Read Less

24th Street has always been good to my animals, never pushed judgment, never pushed brand specific products, and did I mention they're great with my dogs? Any time my dogs have come in with an illness or an injury, they've shown great compassion to my dogs as well as our family. I was elated after the first time we brought our dog in for treatment and they called a few days later just to see how he was doing. They always ask before rendering any additional procedures than we originally discussed, They're focused on getting my pet healthy and make follow-up phone calls whenever possible rather than dragging them in for a secondary office visit. Read Less

Recently moved to Omaha and needed a vet for our three pets sooner than we hoped.  Two of our pets are great.  Love people, people love them.  And then we have the Fluffernut.  As soon as she sees a white coat she hisses.  I was so afraid to get her teeth cleaned, she had a really bad reaction to her vaccine this year, but they took great care of her.  And when I picked her up that evening she was back to her pissy self. I've been told that their prices are reasonable for the Omaha area, and coming from Michigan they are lower.  (More money for treats!)  I've even gotten my dog's Frontline there for less than online. Read Less

All the staff at the 24 st Animal Hosp. are so nice and caring. They genuinely care about your pet. They are not one of these vets that are just out to make a buck. I would recomend them to everyone, they really are the best. Read Less

I love this clinic! The doctors are always patient and extremely good with my tiny paw-shy dog. Will answer any and all questions you have, and do truly care about the animals they have in. When I lived out west and wanted to get my dog spayed I was distraught at the prices I was being quoted - 24th St. Animal gave me a reasonable (and low) quote. The building is beautiful and extremely clean. When my dog got sick from eating the crotch out of too many underwears (yea, i know.)  they took extremely good care of her - calling me twice a day and giving me progress reports on her condition. They even called me a couple of times once I got my dog home to continue checking on her. Awesome service, great vets, caring people! Wouldn't take my dog anywhere else! Read Less