I agree with the previous review, I took my dogs here because of the excellent reviews. Our first visit with our new dog went well, it took awhile to check out but it was no problem. Dr. Bussleman and... Read More
I agree with the previous review, I took my dogs here because of the excellent reviews. Our first visit with our new dog went well, it took awhile to check out but it was no problem. Dr. Bussleman and the nurses were great.
This was the second time I have come here with my new dog. First of all, there was no need for the front desk staff and checkout staff to be so rude. They were incredibly terse. This time we saw Dr. Banks and the nurses , who were again, very kind and professional.
I also agree the prices are outrageous, they do try to charge for things you don't need. I was overcharged twice and when I checked out today I asked about these credits and the lady checking me out was dumbfounded. After that, she kept rolling her eyes and muttering under her breath. Luckily, Josie came over and took less than 10 seconds to find the information. The lady checking me out also had issues trying to login to her system, and rather than apologizing to me for it, she kept glaring at her computer silently. She must have been having a bad day.
I also would not recommend to take your pets here, there are plenty of other options in Omaha. The 4+ stars are misleading. Read Less