27 Reviews

Vca Midwest Veterinary Referral And Emergency Center

Name: Vca Midwest Veterinary Referral And Emergency Center
Address: 9706 Mockingbird Dr, Omaha, Nebraska, 68127, us
Telephone: (402) 614-9000
Rating: 3.7

Omaha, Nebraska

General Info

Pet owners throughout Omaha also trust VCA Midwest Veterinary Referral And Emergency Center for its welcoming environment. Vca Midwest Veterinary Referral And Emergency Center Omaha regards animal signals such as tail motions, motionlessness, sounds patterns, and pacing to communicate the language of their household Nebraska pets. The start does not happen with the touching of the book but rather with using one’s brain. Staff members observe the subtle animal behaviors, such as eye contact initiation, breathing patterns upon being spoken to, and movement tendencies toward or away from motion. Care then unfolds in parts. The skin, coat, or joints examination is based on the pet’s anchoring positions and leaning & stiffening actions. Upon signals of trust, teeth inspections and heart rhythm checks proceed, along with abdominal scans. Simultaneously, pet owners provide background information about changes in their daily routines, the onset of sounds that provoke pets’ responses, and alterations in walking or feeding schedules. VCA Midwest Veterinary Referral and Emergency Center offers a wide range of services from early life exams, diagnostics, and energy balance strategies to oral health planning as well as age-related joint tracking and illness-specific mapping. Temporal parameters vary between the models. Some appointments move quickly because the appropriate cues of consent are given. Some stages evolve at a slow pace which enables the animal to understand the process. Spaces intended for pet recalibration are observed as the quiet areas and pause zones before they proceed. Household translation, which involves the understanding of post-visit care strategies, is considered pivotal. The things to look out for during sleep in combination with the methods of restarting daily activities need attention while determining the right time to start noticing small changes such as family distancing, appetite loss, and personal space guarding. It is recommended that owners observe any patterns in time in addition to other symptoms. At what point does restlessness start to show? What time of day do hesitations peak? Vca Midwest Veterinary Referral And Emergency Center recognizes that pet behavior is a living signal animals present through everyday pauses, nudges, and shifts rather than crises. The company assists families in Omaha and nearby Nebraska areas. Some of the services that are popular with pet owners include dental care, wellness plans, cardiology, vaccination, homeopathy, behavior consultation and counseling, nutritional counseling, grooming, neurology and prescription medication. VCA Midwest Veterinary Referral And Emergency Center instills confidence by ensuring stringent communication standards between the facility and pet owners. The team is always looking to grow and connect with the community, so pets all over Omaha and the United States have access to excellent care.

Services

Allergy Testing

Avian (Bird) Care

Behavioral Counseling

Bloodwork

Boarding

Cardiology

Dental Care

Dermatology

Emergency Care

Grooming

Homeopathy

In-House Pharmacy

Internal Medicine

Mobile Vet Services

Neurology

Nutritional Counseling

Ophthalmology

Prescription Medications

Puppy and Kitten Care

Telehealth

Vaccinations

Wellness Plans

Reviews

Chris Svenningsen

9 Jul 2018

REPORT

Thank you so much to the staff and especially to Dr. Huck. Malthael is doing amazing the second operation seems to be working!!! He's resting well, eating and pottying normal again. You saved our baby boys life and words can't express enough how grateful we are to you. Much love and God bless you for helping us. Read Less

Melissa Buman

14 Jun 2018

REPORT

We are glad we brought our Havapoo in to be seen. The vet tech and the vet were gentle, concerned and informative. Our dog had been seen by another vet earlier in the day who had started the right treatment, but didn't go far enough (but to his credit, he squeezed her exam into a very busy day). She also had a secondary issue and was in pain, both of which were addressed by Dr. Meyer. I wish we had known about this place when our Havana Brown cat experienced a life threatening episode. It's good to know there is help available 24/7 for our fur babies. Read Less

Michelle Hupp

8 Jun 2018

REPORT

Thank you for being there when we needed you and for showing so much compassion towards my girl in her final moments. This was one of the hardest decisions I’ve ever had to make and everyone on staff... Read More

Andrew Craig

2 Jun 2018

REPORT

Our cat developed a urinary tract obstruction and required immediate medical care. VCA was able to see us immediately. The veterinarian and care staff were all very compassionate and thoughtful. Dr. Huck, the veterinarian on his case, worked to ensure that we were well informed of his diagnosis and prognosis, and she took the time to answer all of our questions. I feel very fortunate that our little guy is under their care. Read Less

Logan Woodington

31 May 2018

REPORT

My dog needed emergency surgery to put a plate in his leg after snapping it, basically in half. No one could get my poor boy in. But the staff at VCA rearranged their schedule to get him in and I am forever thankful. If it wasn’t for them I would have to drive to Kansas or Des Moines area. The surgery was very reasonably priced, and they did an amazing job. I thank you! Read Less

Nate Thomp

13 May 2018

REPORT

My dog suddenly started throwing up. A lot after having the squirts. I talked my mother into getting him to the vets in a Sat evening. This was literally the only one open. We were showed straight to a room when we got there. And ended up waiting an hour before the vet tech came to the room. We explained that two hours ago he had thrown up literally everything. She said that the get would be in shortly. Another half hour the dog desperate for water my mother had had enough. I took the dog out to use the bathroom again and she told them we were leaving. One of the women at the desk was flustered the other didn't seem to care just saying "ok". From an emergency vet clinic waiting an hour and a half and still not getting seen by a vet is completely unacceptable. Read Less

Erin Grachek

10 May 2018

REPORT

FAIRLY PRICED SERVICES AND COMPASSIONATE STAFF: The whole team was very patient, compassionate, kind, and professional through my whole experience. I knew my 10-year-old Maine Coon was in good hands with people who cared about him and were passionate about helping animals. From the first time I called seeing if I should take him in to my follow up calls with my concerns during his recovery at home, it was an excellent experience. I was kept informed (about what was being done, what to expect, diagnosis, and potential cost) at each step of the process. I had made myself nervous reading the negative reviews, but I didn't encounter any issues mentioned regarding focusing solely on money and/or their lack of compassion. Like I said, I was kept informed and asked for my consent. THIS IS IMPORTANT: Most of the reviews that are negative talk about the cost. While yes, this was an unexpected and not-inexpensive dip into my finances, I feel it was worth it 100%. My cat needed help and they were the only local facility open at 2am. I knew it was going to cost me to take him in. I'd compare it to a person going to the emergency room rather than wait to see their primary care doctor; all without insurance. A facility this size costs money to operate and maintain. The equipment needed to diagnose my pet costs money to operate and maintain. The drugs used cost money. The people who were there at 2am to help when one else was deserve to be paid fair wages for their work. With all of that in perspective, the overall cost for my pet's wellbeing and my peace of mind were all worth it. I WAS TREATED FAIRLY AND MY PET WAS CARED FOR. There was no price gouging or taking advantage of a desperate client with no other options. Again, I was informed and they sought consent each step of the way. It's not a free clinic and they never advertise themselves as such. They are 100% honest the whole time. Frankly, to expect them to continue to provide their level of care and expertise without having to pay for it is, to be blunt, pretty entitled and naive. In an emergency, I will absolutely return. Read Less

Angela Cemer

13 Feb 2018

REPORT

This is the first ever vet clinic that has ever given me useful advice. Without just saying oh you have to bring him in. Which in our case would have been completely unnecessary. Thanks to the great l... Read More

sarah gibson

8 Feb 2018

REPORT

They saved my cat when my local vet was talking euthanasia. If you have a challenging or mysterious illness on your hands, do not mess around - you want this team caring for your baby, they are the gold standard. In addition to being medically expert they are so caring and wonderful to interact with! The 24 hour access is a real thing: when my kitty was in the hospital they would text me pictures of him in the middle of the night to keep me updated. After he went home I continued to call them for advice and they were always super helpful at no additional charge. Everyone from the reception staff to the technicians to the doctors are fantastic. I can't recommend them highly enough. Read Less

Linda Money

1 Feb 2018

REPORT

The incredible people at this emergency clinic are outstanding. They are kind, caring, understanding and totally get the love of a dog. My 15 year old fur baby got injured and they were there late at ... Read More

Marcus Hellwege

24 Jan 2018

REPORT

This place should be shut down. Financial extortion is the name of the game here. 0 concern for you or your pet. We simply went in for x-rays monitoring and iv fluids per our vet and an hour later our dog was being put down because we couldn't drop 5k+ on the spot. Was told it was inhumane to leave with our dog. Legal counsel has been retained. Good luck VCA your not getting out of this one. Read Less

cindy kasten

8 Jan 2018

REPORT

We are big dog lovers and would normally take our dogs to our regular Vet but today is a Sunday and I heard this place was good. I was very concerned out our Lab and frantic when I arrived. They were extremely busy (one of those days) and the receptionists were so friendly and communicated w/ me through my wait. Once we saw the tech and then the Dr., they were both very thorough. The Vet was patient w/ me and explained what may need to be done and left it in my hands. I chose to wait after they gave her a couple shots and take her home. She was extremely stressed being in a new place. But, they are 24/7 and I can go back tonight if I need to. They were respectful of my decision and I felt reassured. Yes, emergency Vets are much more expensive but, so are Emergency Rooms for humans. I'm glad we have this place in Omaha. Read Less

Ben Burbridge

31 May 2017

REPORT

I took my puppy to this vet when she became very sick. The staff was very nice and took her straight back to get her taken care of. While the outcome wasn't good for my puppy, the staff helped out along the whole process. They even sent a condolence card to us, even though they never really got to know my puppy. I'd give a better rating, but they gave the wrong phone number to the cremation facility. I've been waiting 2 weeks for my dog to come back on something that was suppose to take 5-7 days. Read Less

Pamela Roth

11 May 2017

REPORT

Very disappointed with the lack of follow through with and the lack of empathy from this business. After being billed over $2300 for care, diagnostics and an overnight stay, and then having to make the heartbreaking decision to euthanize a much loved young dog, there was no expression of sympathy, no note or card. And then 2 weeks later to get a call from the cremation services that they had been holding the corpse pending payment for cremation. This clinic gave them a wrong phone number. Heartbreaking all over again. Sure, get the $$ upfront, then nothing. I will not be recommending this business ever. I will suggest they go to KState or Colorado. Read Less

Becky Twinning

10 May 2017

REPORT

This is an amazing facility! I am so lucky that they were open when my little fur baby ate chocolate! Who knew it was so toxic! We called and asked what we should do and the lady who answered the phone let us know it is not good for dogs and so we headed over! They got us right in and took her too the back while we filled out the paperwork! The nurse, if that's what they are called, came back out shortly and let us know what they were going to do and what to expect while we waited. We took our little one home the next day after she had been kept for observation and we couldn't be more pleased and we keep the chocolate far away from reach! thanks so much. Read Less

Angela Kingsley

29 Mar 2017

REPORT

If I could give a negative rating I would. I have taken my dog to this hospital twice. The first time was with blood in his urine. Vet wanted to diagnose him with a neurological condition because he was leaning on my husband! He's a GREAT DANE! They do that! When my husband pointed this out, then sent him home with antibiotics for a stomach infection and steroids, and a HUGE bill. The antibiotics did nothing, which led us to another vet and another bill. Eventually he got better on his own. The last week it happened again. I refused to take him back to VCA, but took him to another vet who discovered a mass in his bladder. She referred us back to VCA with all the images they took, along with blood test results. (All barely a week old.) Today VCA wanted to charge me 4 x the amount to have MORE images taken and sedate him in the process, which the other vet did not do. I asked why not use the ones that were sent? I was told because they wanted to see if there were masses in his chest, or other organs. If there were other masses, then that would be a sign of cancer, which would mean his life would be shortened. I asked about a biopsy. They refused to catheter for a biopsy and said it would be a full blow surgical procedure. Then followed it up with, "Why biopsy is there are other masses in his body?" My question.....if this is cancer and there were other masses, why would he keep getting better? As of right now, there is no more blood in the urine, his appetite is great, he plays, he's normal. Aside from about 3 days of blood in his urine, he's back to his old self. Maybe I'm no expert, but I do work in an oncology clinic.....people generally don't get better with cancer. When they provided me with a potential bill of $1700 + to find out NOTHING, I refused service and left. But not without being stuck with a $168 bill to learn nothing new. Hold onto your wallets people! You go there, you will pay for it! Read Less

Keith Juelfs

24 Mar 2017

REPORT

We took our pug down for surgery on the throat. Within a week of calling they scheduled the appointment, and worked around our schedules due to travel. Once there- the entire staff gave him outstanding care. They kept us informed over his two day stay with pictures, calls and texts. I would recommend Dr. Thoesen and the entire team for any Veterinarian needs you may have! Read Less

Scott O'Doherty

24 Feb 2017

REPORT

The only benefit of this specific center is they are open 24/7. We brought our dog in for bladder issues. Essentially after waiting 4 hours we were told that our only option was to get him into surgery and that the only option was the board certified surgeon else he would die. This meant 5k on a 10 year old dog for bladder stones.... The doctor was nice and after being left to mull over our decision, let us know that a number of other places would do the surgery for less and that our dog would be fine overnight provided we start him on the meds provided. However, this angered both me and my wife to a degree since we were told at first that our only option was VCA. This made us feel like they were more concerned about making a buck than the care of our dog. We took him to the Good Samaritan and not only did they do the surgery for much less but were far more attentive to us and our worries than VCA. I would also recommend VCA follows up with their patients before sending a message of sympathy. Our dog is alive an well and it was quite unsettling to receive the card with my dogs paw prints on it... Read Less

Eileen Scovill

1 Feb 2017

REPORT

I have a dog with chronic vomiting and tremors. We've seen two local vets whom I trust but his problem was a bit beyond their diagnostic abilities. When we arrived at VCA Midwest we were greeted professionally and seen very quickly. Our tech Brandy (I hope that was her name) was amazing.The best way I can describe her is to compare her is to a nurse in a hospital. When my son was very sick and we stayed overnight on the pediatric floor the nurses were so attentive and reassuring. Brandy was the exact same way. Except with my fur baby. She explained what the process was going to look like, then took our dog back to be examined by Dr. Clemans. After Dr. Clemans came in she first asked what we were wanting to to get out of our visit with them. Basically we wanted him fixed but we don't have a money tree. Our dog doesn't have a clear cut reason he is ill so we came up with a treatment plan to follow that would hopefully figure out the problem. Her tech made sure we completely understood everything on our treatment plan (that we get a copy of) including the prices for everything. She encouraged us to call our local vet and discuss what we want to do first, and told us that we are welcome to do the tests with them since they are cheaper. We needed an ultrasound first and that needed to be done with Midwest. They are able to do a much more thorough ultrasound and have special training to read them. I know this is long but my point is, the customer service was EXCELLENT, the tech was equivalent to a nurse for my human child, the doctor was very knowledgeable, yes, their prices are considerably more but they encourage you with the option of doing tests with your primary vet to save money (when you can). They told me where to get certain medications because they would be cheaper than with them. Hope this helps! Read Less

Maggie Flock

17 Dec 2016

REPORT

Horribly over priced!! Took our dog in, because she had started vomiting and wasn't acting herself. They just wanted to discuss money and seemed very rushed. We googled and found another urgent care hospital in town, which could see us immediately. They were much more affordable and even though they were busy, we felt more comfortable and taken care of. Read Less

Tim Boukal

21 Nov 2016

REPORT

My 18 year old cat died at 7:10 am on a Saturday morning and I rushed here with him just to be sure. I got here at 7:30 am and they immediately took him back to an examination room and came back to say he was really dead. They brought me back and left me in the room with him to say goodbye. He had been carefully wrapped in a blanket and I thought that was very considerate. I went back out and arranged for his cremation, they showed me the options available for caskets and explained the pricing. I had to pay a small fee for their examination to confirm that he was dead but I had no problem with that. Everyone was so compassionate and respectful and everything was taken care of so quickly. I'm very grateful to this place for how my cat and I were treated.Read Less

Alice M

4 Nov 2016

REPORT

Wow! Our first time here and it was HORRIBLE! Would NEVER recommend. We brought our pup in around 6:30 and the vet was able to take him at 7 to clean up a wound on him which caused some swelling. We were told it would be an hour and now 6 hours later they still have not gotten to our dog!! We are taking him home because apparently it's not important enough for them to get him cared for and he'll go to the vet in the morning! ABSOLUTELY NEVER COMING HERE AGAIN Read Less

Kevin Stricklett

15 May 2016

REPORT

4 hours is absolutely unacceptable for a urine test and prescription. From 10 45 to 3, I waited with my dog. I know I was told how "swamped" they were, but from what I could see, how come all of the other pets with me in the waiting room that morning were long gone? If I got regular updates on the doctors' status, (they must only have one doctor here) I would feel more comfortable. Instead my dog gets tested, brought back, an immediate bill, than an hour and a half of nothing. If I'm paying, could I at least have some indication what the test results were? Unless you have nothing planned for a majority of your day, this is not the place for you. Go to another clinic instead, like the one in Elkhorn, which previously gave some of the absolute best care for my dog. P.S. when did it take 2 hours to look at a urine sample? Read Less

Michelle Arrowood

28 Feb 2016

REPORT

When something happens to a beloved fur-family member, it's always scary. I found my cat unresponsive on a Sunday afternoon. I was so grateful to find a place open 24 hours. I knew emergent = $$$, but in that moment I didn't care. We were told there'd be a long wait, but we were in luck. 15 minutes later we're in a room already. The doctor was extremely compassionate and I always appreciate seeing that care taken with both me and my pet. I appreciate being given an estimate instead of sticker shock after the appointment. I also appreciate the visitor waiting room for privacy. Thank you to the staff, but I hope to never need your services again!Read Less

Michelle Freed

7 Jan 2016

REPORT

Our Great Dane Sonja had some type of near fatal allergic reaction.the staff here was amazing-efficient, upfront, compassionate, and knowledgeable. Sonja was kept in the clinic through the weekend for monitoring and we were welcome to visit as often as possible. It was a horrible few days for us, but we were given thorough updates and she got to come home healing and healthier. I LOVED the thorough case reports and documentation. And no surprise fees or treatments. Will always recommend this place. Read Less

Kim Granger

29 Oct 2015

REPORT

We had to take our dog, Toby, here because he had collapsed at home and was just suddenly lethargic. When we arrived they had 2 vet techs come out to our car to take him to the back. We stayed at receptionists desk while the doctor was with our dog in the hospital part in back. Before we were even checked in a vet tech came and gave us a quick grave report on Toby's status, she said he was on oxygen and his blood pressure was really low. They were up front in asking if we would want to have them do CPR if his situation got worse. We declined CPR just because he was 9 and knew he was in bad shape. Once the doctor came to talk to us she did not have very good news, which we expected. She told us she would get a treatment plan together to go over, but wanted us to know that he was so critical it would be reasonable to consider euthanasia. I really appreciated all the up front advice and compassion they were giving us and I know they were giving Toby, she had told us they were keeping Toby in the back and on oxygen to keep him comfortable and that they started some treatment to help keep his blood pressure up the best they could. A vet tech came into the room and went over the treatment plan which of course was a lot in terms of money and treatments. She gave us so much compassion and gave us time alone to talk about what to do. In the end we did do some tests to confirm what the doctor suspected and decided to not go through with further treatment, because in his case he would of had to have blood transfusions and he probably had a tumor in his abdomen that would need to be removed and was probably cancer. They could not confirm that, however they did confirm that he was so anemic that he would need blood transfusions. We were with him during the euthanasia and it was peaceful. I am thankful for all the time, advise and compassion they gave us through this horrible sudden situation. I highly recommend this place to anyone. We no longer have any pets after Toby, but refer anyone there. Read Less

G Golab

25 Oct 2015

REPORT

Awesome staff and support. A very professional group. Our dog got into some poison. The staff was upfront on the process and fees (I understand why you pay in advance). I wish human doctor offices were this proficient. The charting is also pretty impressive. There is no comparison in my recent ER visit to my dog's. The dog's was way better. Emergency's are expensive whether human or animal. People who complain about the high fees obviously don't understand what's all involved in running this type of business. There are a lot of emotions around our pets and the outcome of an emergency is not always a happy one. Two dogs passed during our visit. One the result of a horrendous attack. There were a lot of tears. I can't imagine the stress the staff goes through. Thank you for what you do! Read Less

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FAQs

Where is Vca Midwest Veterinary Referral And Emergency Center located?

Vca Midwest Veterinary Referral And Emergency Center is located at 9706 Mockingbird Dr, Omaha, Nebraska 68127. It's easily accessible to pet owners in the Omaha area and surrounding communities.

What time does Vca Midwest Veterinary Referral And Emergency Center open and close each day?

Vca Midwest Veterinary Referral And Emergency Center is open Monday 00:00 AM - 24:00 PM, Tuesday 00:00 AM - 24:00 PM, Wednesday 00:00 AM - 24:00 PM, Thursday 00:00 AM - 24:00 PM, Friday 12:00 PM - 24:00 PM. They are closed on Saturdays. On Sundays, it's open 16:00 PM to 24:00 PM.

How can I book an appointment at Vca Midwest Veterinary Referral And Emergency Center?

You can book an appointment online with Vca Midwest Veterinary Referral And Emergency Center via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.

What services does Vca Midwest Veterinary Referral And Emergency Center offer?

Vca Midwest Veterinary Referral And Emergency Center in Omaha offers a range of veterinary services, including Allergy Testing, Avian (Bird) Care, Behavioral Counseling, Bloodwork, Boarding. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.

Does Vca Midwest Veterinary Referral And Emergency Center offer vaccinations for pets?

Yes, Vca Midwest Veterinary Referral And Emergency Center provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Omaha clinic.

Does Vca Midwest Veterinary Referral And Emergency Center offer pet dental care?

Absolutely. Vca Midwest Veterinary Referral And Emergency Center offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.

Can I get my pet groomed at Vca Midwest Veterinary Referral And Emergency Center?

Vca Midwest Veterinary Referral And Emergency Center does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Omaha.

Does Vca Midwest Veterinary Referral And Emergency Center provide boarding or kennel services?

Yes, Vca Midwest Veterinary Referral And Emergency Center has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.

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Business Hours

Monday

Mon

Open 24 Hours

Tuesday

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Open 24 Hours

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Open 24 Hours

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Open 24 Hours

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4:00 PM – Invalid Close

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