will not even consider giving the place a rating. My dog was killed at my office in Las Vegas . I immediately picked him up and placed him in his bed as he struggled to get the last glimpse of me, wa... Read More
will not even consider giving the place a rating. My dog was killed at my office in Las Vegas . I immediately picked him up and placed him in his bed as he struggled to get the last glimpse of me, wanting some reassurance. He died there in my arms as I held him in his bed. He was all I had and my best buddy,
Being that I live in Boulder City, I called Boulder City Animal Hospital to arrange for me to bring Charlie home to be cremated. Charlie had only been deceased less than 1 hour. I called, and the staff was very kind, they were closing shortly she said, but as I explained to her, I wanted to come from Vegas and bring Charlie home, The girl(did not get her name), said she would wait for me.
Upon arriving, I went inside to fill out the papers for Charlie, they then told be to bring him in, which I did. The staff took Charlie to the back and they then asked me to fill out the cremation form.
After filling out the form, I was given the choices for the cremation, I selected the light brown box urn, I then proceeded to make out a check to pay them when, the one female staff member came out from the back (after speaking with someone in the back you didn't have the Huevos to come talk to me)and said they could not help me because of an outstanding balance. This was news to me, But apparently my ex wife had a balance in her name and they wanted me to pay the balance off. Instead of addressing the issue of which I knew nothing about, they said pay the entire amount. If the person in charge, hiding out in the back ,had any Huevos, he would have come out and at least had a conversation with an individual who had just brought in his buddy, his best friend, and his constant companion, (and i mean always with me) regarding the issue of a so called balance( they never even showed me any documentation about this, nor I have ever been notified).
I was more than willing to pay for the services I requested this evening and would have talked to some one regarding a balance of which I know nothing about. Instead of this, the gentleman staff member carried Charlie back out and then took him out to the car where I placed him on the front seat for his last trip back into Vegas to the animal Hospital on Pecos and Patrick.
I am very thankful for being informed about this Hospital in Vegas, the individual who suggested this place, thankyou very much, I will never forget what you did. Charlie was then left there with his blanket, bed and his favorite toys,
Heaven awaits my little buddy, and he was only 3, he did not suffer for more than a few seconds, but his last look was at me......."what happened? Help me please, you always ben there for me, what is happening"?
He was all I had, and now, the Individual(if he is one of any heart) allowed me more time to grieve and make the trip back into Vegas with my little buddies body next to me...thank you
Shame on you and you can bet....any chance I get I will show appreciation toward your staff, but you???
Sleep Well , I know Charlie is.
ps: the only reason there is 1 star, because you cannot post without at least one star checked, Read Less