I have a neurotic, over-protective yellow lab, named Jethro. I took him to another vet before Timberline, and was very disillusioned with their service. The minute I informed the other Vet, that I w... Read More
I have a neurotic, over-protective yellow lab, named Jethro. I took him to another vet before Timberline, and was very disillusioned with their service. The minute I informed the other Vet, that I was on a 'budget", she did not want anything to do with Jethro. Well, Timberline, is completely different. Not only did the entire staff, work with me in helping Jethro get over his anxiety, but they were patient, understanding. They never rushed the process, helped me get pre-checked in so Jethro could just go directly into a room. When they approached Jethro, they did so in such a caring and gently way, that Jethro took to them right away, (the treats helped!! :) ). Dr. Pulver worked with me, and appreciated my being upfront and direct. He helped me understand what was troubling Jethro (ear infection), but was not put off by the whole "budget" thing. He gave me several options, and let me choose BEFORE any work or treatment was performed. He was so caring and understanding with Jethro. The whole experience was so easy for Jethro, and me. I love this place, so does Jethro. Looks like Jethro has a new Vet!! Read Less