Dayton Valley Vet Hospital was highly recommended to me, so I switched from another Veterinary in Carson Valley. I have to say that I am so displeased with the treatment my dog has received and their customer service. My dog had a prior history of malignant mast cell tumors, and when new lumps were discovered Dayton Valley was willing to wait 7 - 10 days for results from the test lab. If it had been an aggressive recurrence, that would have been a death sentence. Instead, I opted to drive 7 hours back to see my former Vet in Northern California. I had the biopsy results days before Dayton Valley because my former Vet had the results expedited. How difficult was that? In addition, when I needed a specific blood test done at the test lab everyone uses for a Neurologist in California, Dayton Valley was unable to tell me if they could indeed do that. "That is between you and the doctor" I was told. Let me see if I understand this. I have a very sick dog and I need to make an appointment with the Vet and during the appointment, I will find out if he is willing draw blood and send it off to the test lab? Sorry, Dayton Valley. This is not good enough. My dogs are world class athletes, but all dogs deserve the best medical care possible. Read Less

Dr. Mary, Vet Techs, Front Desk people are all totally awesome on so many levels. The care, love and attention they give to my animal family is top grade. Everything is explained clearly. They do charge a bit more than other places, I don't care because I know my critter family is getting the very best. Read Less

Dr. Mary and her staff have cared for my family members for many years.  The staff is kind, compassionate and utmost professional.  They treat every animal as if it were their own family member.  My first introduction to Dr. Mary was an emergency with my dog who had cancer, the xrays and tests were kept to a minimum and everything was explained in utmost detail.  I cannot sing their praises loud enough.  Dr. Mary, the awesome Vet Techs and the front desk people are simply awesome on so many levels. Read Less

Although the staff was friendly with us, they didn't allow for us to bring our 3 dogs at one time. They wanted stool samples, but had not asked me before hand. Which was annoying.They also charge a fee per animal and not vet visit, I was not made aware of this when I made the 2 appointments I had to make, and vaccinations were pretty expensive, I could have purchased them from a feed store for less. So all in all for 3 dogs and a cat my total was  $342, where at klaich in Reno it would have been around $182 for all of them. So although friendly and helpful... I will be driving into reno once a year for my main vet needs. Read Less

Super comfortable environment. The doctors and techs are amazing. Front desk crew has it perfectly organized that the wait time is very minimal. Only place in northern Nevada that I would ever trust my fur babies to go to. Read Less

Excellent facilities. Clean and thorough with every thing be it routine or emergency. No other vet as competent in my opinion. Have used Dr. Minor for major surgeries and my babies came out fine. She actually cares about the animals more than people I think Read Less

These people are horrible. For one they have been lying to me from day one! My pitbull has knee problems and they just said he has arthritis. Which is not true! My baby boy is in so much pain. Oh yeah, if your animal has an emergency DO NOT BRING THEM HERE! They will not take them! My great dane was throwing up a week straight. Wouldn't eat. Called them up freaking out. They said they do not take emergencies and go some where else! Your a damn animal hospital what the hell! Same with my pit. He had a lump removed and it was swollen and puss was coming out. I had to wait an hour to get him in because they didn't want to take him!  He was in so much pain! Another thing is they are rude and disrespectful. Don't bring your dog here if they are loud! Cause they will give you dirty looks. My dog peed on a rug and they went crazy. I couldn't get him out of there fast enough to go pee out side. Overall. DON'T BRING YOUR ANIMALS HERE!!!!!!!!!! Read Less

If you want to ensure bad communication and a disinterest in your animals care go to dr Gregg Meyer. Worst experience; in fact the only bad experience I have ever had with a vet and staff!!! Don't expect to ever see the vet or hear from him and expect silence from the staff when you explain your issues. I have had animals my whole life and worked with caring veterinarians before. If I can keep one person from making the same mistake I did from going to Dayton valley veterinarian hospital I have done my job! Read Less

Here's a copy of the letter I sent to Dr. Mary Minor DVM. BTW, her response to me was a letter saying only that they would address my 3 hour wait by not letting anyone come in without a prior appointment.Dr. Minor,I am writing to you in regards to my recent experiences when my cat – Tera – was ill and I brought her in to the Dayton Valley Veterinary Hospital for diagnosis and treatment.First, I want to remind you that we have been bringing Tera to your facility since shortly after we moved to Dayton, back in 2006. And I’ve been quite satisfied with your service – until this last time. Following is a list of the issues I had, starting with trying to make the first appointment.• I called and left a message first thing in the morning asking if you were open on Saturday 6/1. Your receptionist, Diana, called back and did everything she could to try and get me to take Tera somewhere else. When I pointed out that we’d always taken her there and it was only 2 miles from our house vs. 20 miles to Carson City, Diana answered by saying in not a nice tone, “Bring her in then” and hung up on me.• I brought Tera in and then spent the next 3 ½ hours mostly waiting. After finally getting a quick exam, a blood test, no real diagnosis, and then 2 medications I was billed $187.• You asked that I provide a fecal sample, which I dropped off on Monday 6/3. That sample clearly showed some blood in the stool. After waiting a week to hear back from you or your staff, I called back myself on Monday 6/10. Diana went and looked up the chart and replied simply, “No evidence of parasites” and hung up. There was no mention of the meaning of the blood, or if it should be a concern. But most troubling to me is that no one on your staff ever thought to ask how Tera was doing.• By Thursday 6/20 Tera was a little better, but still straining to defecate and leaving droppings around the house. So I called your office again to see about getting another appointment, possibly for an x-ray to see if there was some kind of blockage. Diana again tried to get me to take Tera somewhere else, finally telling me that the only appointments available were almost 2 weeks out in the first week of July. I booked an appointment for 7/3.• Thinking that was far too long to wait, I finally took Diana’s “advice” and called another vet - the Riverside Veterinary Hospital. They actually apologized for not being able to see Tera sooner and booked an appointment for her the very next Monday 6/24. They also suggested over the phone that I try a commercial hairball product over the weekend.• Amazingly, by Monday Tera was improved enough from the hairball treatment that I almost cancelled the appointment. I took her in anyway and - after spending only an hour there - the doctor said it was probably diet-based colitis, but did an x-ray just to make sure. There was no blockage, and the doctor prescribed some medication for colitis that even came in a syringe-like tube that is very easy to use. The bill for the exam, x-ray and meds was only $112. And unlike your facility, the doctor asked me to check back by Thursday to let him know how Tera was doing.So, a couple of questions for you. First, has the receptionist been instructed to try and get people to take their pets elsewhere? And if so, wouldn’t it make better business sense to explain why you are doing this rather than just using terrible customer service to try and drive them away?Finally, I have three requests of you:• Please transfer Tera’s records – either directly, or by giving them to me – to the Riverside Veterinary Hospital. Please let me know how you want to do this.• Please cancel my appointment for 7/3.• Please refund the $187 I spent needlessly for Tera's last appointment at your facility.Regards, Read Less

It is with great pleasure to highly recommend Dr. Mary Minor whom I have met and known for the past four years from the National Pony Express Association and at her veterinary practice at Dayton Valley Veterinarian Hospital in Dayton, NV. Dr. Minor is a very sincere, enthusiastic, knowledgeable and a hard working person. On various instances she proved her loyalty, trust worthiness, and honesty and expertise in veterinary medicine to me. Her cheerful and friendly nature and positive attitude has earned her special place among my animals and me. In my mind she is the most skill, talent, friendly and caring doctor. Her compassionate and kind nature came out in a very prepared approach to care for my dog Spud with a broken leg. This is with great pride and pleasure I recommend Dr. Mary Minor as an expert Veterinary Doctor. Read Less