VCA Black Mountain Animal Hospital
Henderson, Nevada
General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Team
Jennifer Kress
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Howard p
7 Jan 2019
REPORT
We are visiting from out of town and Our 2yo Goldendoodle needed attention , do to a possible rear leg injury, this place is Tip top. Exceptionally wonderful care. I am so so happy we found this vet.
Meg Kirsten
18 Jul 2018
REPORT
I have 2 dogs that I have been bringing here for about 5 months, since my puppy was 8 weeks old. They’ve both received all of their shots here and everybody has always been so helpful and kind. Until ...
I have 2 dogs that I have been bringing here for about 5 months, since my puppy was 8 weeks old. They’ve both received all of their shots here and everybody has always been so helpful and kind. Until today. I called this morning to ask some questions about my puppies swollen eye. Deedee answered very snappy and rude right off the bat. She asked me to spell my last name which I did. And her response was “I said last name.” Which in return I replied respectfully with “that is my last name.” She goes on to tell me that she can’t find my name. I tell her I’m in there, I’ve been going there for months. She then insists in a very rude manner that I am not in their system. I tell her that she’s coming off as very rude and disrespectful and ask to please speak with someone else. I’m put on hold and then Deedee comes back on the phone to tell me “I found your information, it was somewhere I wasn’t looking. Now what can I help you with.” But with no apology and still in a rude tone. I then politely ask to please speak to someone else, again.. The next lady to help me was extremely nice and helpful. I then came in with my puppy about 20 minutes later, and DeeDee was helping a lady at the front desk with the same rude tone as she had with me, telling her she can’t find her information in the system. Yikes! Maybe get this lady some training on using a computer, and/or spelling, and most importantly being kind to customers. We can all tell how miserable you are and it’s not okay to bring it into the work place. Although, Dr Wallace and the rest of the staff are awesome. ❤️
Alyssa Perryman
25 Jun 2018
REPORT
Amazing!!! I can't say enough kind words about Dr. Walters she didn't care about the money she cared about making my puppy better! I bought a puppy and only had him for a week and a half he became una...
Amazing!!! I can't say enough kind words about Dr. Walters she didn't care about the money she cared about making my puppy better! I bought a puppy and only had him for a week and a half he became unable to walk, stand, or make controlled movements! They did everything they could and my puppy Milo is well on his way to recovery! I am so thankful!!
Donald Welchjr
10 Jun 2018
REPORT
Compationate staff very helpful for questions, dont rush you off the phone they wait till you understand before you hang up.
barbara kaminski
6 Jun 2018
REPORT
Dr.. Walters was amazing with our Coco! And, she cared more about our fur baby than paying everything up front for emergency surgery. Fantastic place and wonderful, kind staff!
David Hester
19 May 2018
REPORT
Dr. Kress and all the staff, including the other physicians, are top notch. They are the most caring people you can come across. I highly recommend them for anything from grooming to medical treatment...
Dr. Kress and all the staff, including the other physicians, are top notch. They are the most caring people you can come across. I highly recommend them for anything from grooming to medical treatments. Seriously, best spot in town!
Heidi Tozer
14 May 2018
REPORT
Not the typical VCA I've experienced in the past where all they try to do is get more of your money. The vets and the rest of the employees here are extremely friendly. Very glad we took our beautif...
Not the typical VCA I've experienced in the past where all they try to do is get more of your money. The vets and the rest of the employees here are extremely friendly. Very glad we took our beautiful new cat who we recently adopted to this VCA.
Lisa Sherman
2 Apr 2018
REPORT
I have owned many animals and have taken my pets to see different veteranians in Las Vegas and I have taken my cat in the past and my dog today to the black mountain location and the veteranians here...
I have owned many animals and have taken my pets to see different veteranians in Las Vegas and I have taken my cat in the past and my dog today to the black mountain location and the veteranians here are very gentle they show empathy and are gentle, caring and loving towards your pet. The pricing is reasonable and they don’t just do unnecessary extra tests to get your money. Very happy with my visits and I highly recommend this location for your pets care. Thank you
E F
11 Mar 2018
REPORT
The staff is so rude. The animals are kept in small kennels and only taken out once. No wonder they are all sick. For the cost of adoption the animals should be in better conditions.
James
26 Feb 2018
REPORT
I definitely recommend this place! have been taking my animals to this animal clinic for almost ten years. The pricing is reasonable and the staff/doctors really care for my pets.
Alice Zimniewicz
22 Feb 2018
REPORT
We have lived here 9 months. VCA Animal hospital has served our dog well. She is older so we had more issues than just a healthy check up and shots. Our pet was almost 15 years old and arthritis ridd...
We have lived here 9 months. VCA Animal hospital has served our dog well. She is older so we had more issues than just a healthy check up and shots. Our pet was almost 15 years old and arthritis ridden and had a stroke last weekend. They were extremely compassionate and helpful with this process for not only our pet but for my husband and me too. I am thankful for all the staff there and when I adopt another pet the will be my first choice. Unfortunately we has to euthanize our pet
This was so difficult and I am very thankful for the staff who helped us.
April Yacksyzn
9 Jan 2018
REPORT
What a great group of people. Dr. Wallace is the best! We have been taking our animals to him since I was 14 and I'm in my mid 40's now. They are so helpful and caring when your pet needs TLC, or jus...
What a great group of people. Dr. Wallace is the best! We have been taking our animals to him since I was 14 and I'm in my mid 40's now. They are so helpful and caring when your pet needs TLC, or just a check up. Even for the sad times when it's time to let our fur babies go, they are so sympathetic.
James Spear
9 Apr 2017
REPORT
All of the staff are very friendly and compassionate. Took a pet here for an unknown issue. All of the staff took the time to explain what they were going to do.
sharon Holbert-Liggett
4 Apr 2017
REPORT
My cat was hit by a car i brought him here. They took him right away. He had to have surgery he has a medal plate in his left front limb. They kept him and took very good care of him. I didnt have any...
My cat was hit by a car i brought him here. They took him right away. He had to have surgery he has a medal plate in his left front limb. They kept him and took very good care of him. I didnt have any money to pay for his surgery. They are letting me make payments. This is the best vet hospital I've ever been. The staff is outstanding and the dr are the best espically Dr. Randy Winn., DVM. I love this place.
Jackie Garcia
26 Mar 2017
REPORT
If i could give this place a no stars i would i called 2 times to this place because my dog had a check up and had gotten medicine from them and it seemed like the medicine wasn't working i had to exp...
If i could give this place a no stars i would i called 2 times to this place because my dog had a check up and had gotten medicine from them and it seemed like the medicine wasn't working i had to explain my self over and over agian to different people after they put me on hold couple of times each time i called they said that they where going to have the doctor call me back never did i get a call back from the doctor. Thank god my dog is not dying because these people dont want to give call back
Sara Hazuka
3 Feb 2017
REPORT
Took my newly rescued dog here today for GI issues. The 3 ladies at the front desk were all so sweet and welcoming. The Veterinarian was extremely professional and thorough. I highly recommend this fa...
Took my newly rescued dog here today for GI issues. The 3 ladies at the front desk were all so sweet and welcoming. The Veterinarian was extremely professional and thorough. I highly recommend this facility.
nadia berry
26 Jan 2017
REPORT
Went to get my cat her shots paid by the animal shelter because we adopted her and they charged us for shot and we werent aqare until afterwards, that we were going to have to pay. They are nice here,...
Went to get my cat her shots paid by the animal shelter because we adopted her and they charged us for shot and we werent aqare until afterwards, that we were going to have to pay. They are nice here, but i think somebody should know beforehand if/how much they are going to be charged because if you aren't aware what are you gunna have to do? Youre fucked. Thats why i gave them 2 stars but the people are kind and good w your animals just don't like being charged things when you werent aware prior, of so.
sux 2 suk
25 Jan 2017
REPORT
Nice staff & great costumer service.
Adopted my cat & since they're part of this animal hospital I got a huge discount on my cats vet bills.
B Hill
14 Jan 2017
REPORT
This is the best veterinarian office I have ever been to dr. Winn is best doctor I have ever had for my animals. his knowledge kindness and compassion are a 10 star rating he has saved my dog's life n...
This is the best veterinarian office I have ever been to dr. Winn is best doctor I have ever had for my animals. his knowledge kindness and compassion are a 10 star rating he has saved my dog's life now twice once from cancer he did exploratory surgery.I could go on and on but exploratory surgery pretty much says it all for a vet. he found cancer removed 3 tumors, He gave me 4 more years. now we are dealing with heart & kidneys, my little one is old. he is trying without her suffering, and a word about staff they are just great all of them. once my daughter's dog got loose in the parking lot the whole staff was outside trying to get her so. if they're a little busy it's because there's an emergency with an animal. but they have slow times too, call ahead that's what I do. Thank you VCA staff. And Thank you Dr. Winn for every year I have more with my best freind.
Lari Stang
11 Oct 2016
REPORT
I'm seriously considering switching vets. I've been coming here since my dog was a puppy, but I feel like with every visit to this place, people care less about me and my dog. The time in the waiting ...
I'm seriously considering switching vets. I've been coming here since my dog was a puppy, but I feel like with every visit to this place, people care less about me and my dog. The time in the waiting room is ridiculously long, and after being called into the room there is an additional ridiculously long waiting time before a doctor comes in.
The doctor never explains anything to me, and barely takes any time for the exam. It takes me 20-30 minutes to get to this place, the least they could do is pretend they care about my dog. We actually only going here because the very first vet visit was free and I thought it would be best to stay with the same vet while she is growing up, but I never see the same doctor so it doesn't even matter.
Also, if you dare to call and ask a question, you will get an incredible rude response back from whoever works the front desk. All I was asking was if they carried Interceptor. No reason to be rude and hang up on me.
Kylie Scovell
5 May 2016
REPORT
I brought my dog in and we warned the staff that she was very skiddish and to let my mother and I handle her. The vet kept insisting on reaching for her over her head and over me. This freaked my dog ...
I brought my dog in and we warned the staff that she was very skiddish and to let my mother and I handle her. The vet kept insisting on reaching for her over her head and over me. This freaked my dog out and went in attack mode because she is very protective. My dog ended up hurting herself, the dr. Asked me to put my dog on the table and I proceed to do so. Before I have her on the table he reaches for her, she gets scared and is clawing me to get away from him and leaps over my shoulder landing into the door and fell to the floor. She had a little blood spot on her head. Never again will I go to this vets office. They did not listen to us when we told them to take it slow instead they immediately started reaching for her over her head and over my shoulder. Not okay.
Mike Elgas
2 Mar 2016
REPORT
I must say i have known dr winn for atleast 20 years he truely does care we took our laci in she was near. Death. All. The docs there saved laci life butt she still is very sick i know. Iam not the ea...
I must say i have known dr winn for atleast 20 years he truely does care we took our laci in she was near. Death. All. The docs there saved laci life butt she still is very sick i know. Iam not the easiest. Person to get along with butt they truely. Do care about animals
Bobby Calhoun
28 Feb 2016
REPORT
We were in and out in no time. The doctor instantly found out what was wrong with my cat and had a great price. Highly recommended and I'm definitely coming back with all my pet needs. They really...
We were in and out in no time. The doctor instantly found out what was wrong with my cat and had a great price. Highly recommended and I'm definitely coming back with all my pet needs. They really know what they are doing and the environment couldn't be more animal friendly.
Martha Sheahan
15 Jan 2016
REPORT
My little Shitzu/Poodle was brutally attacked by a Jack Russel Terrior and almost killed. He was in extreme shock when I got him to Dr Winn. Although I was on a limited budget, Dr Winn kept him there ...
My little Shitzu/Poodle was brutally attacked by a Jack Russel Terrior and almost killed. He was in extreme shock when I got him to Dr Winn. Although I was on a limited budget, Dr Winn kept him there for 4 days on intravenous fluids and did therapy with him. My dog suffered a spinal injury but with the fantastic care given while there and meds and instructions from Dr Winn my dog has started to walk again. I believe he will have a full recovery. Thank you to everyone for saving my dog's life.
Jeannie B
27 Nov 2015
REPORT
Deplorable grooming service. I spoke with Donna on several occasions to explain the lack of care my new-to-me, 15 year old Poo-Chon had before I adopted him in May. I wanted to be part of his grooming...
Deplorable grooming service. I spoke with Donna on several occasions to explain the lack of care my new-to-me, 15 year old Poo-Chon had before I adopted him in May. I wanted to be part of his grooming to explain the skin condition concerns and prepare her for problems. When I took him to her this morning, she grabbed a clipper, tore through his hair to skin level, saying 'this is how we do it'. Well not on my dog you don't. She told me she had been doing it a long time. Personally, I think she needs a new career and I will continue to make sure she changes her procedures on animals.
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(702) 565-6558
400 College Drive
Henderson Nevada 89015
Business Hours
Monday
Mon
07:00AM-19:00PM
Tuesday
Tue
07:00AM-19:00PM
Wednesday
Wed
07:00AM-19:00PM
Thursday
Thu
07:00AM-19:00PM
Friday
Fri
07:00AM-19:00PM
Saturday
Sat
07:30AM-17:00PM
Sunday
Sun
08:00AM-16:00PM
Popular Hours
No data for Sunday
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Closed on {{popularHourDay.text}}
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VCA Black Mountain Animal Hospital
Henderson, Nevada
400 College Drive
Henderson Nevada 89015
Book an Appointment
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{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
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General Info
A great local veterinarian loves your pet (almost) as much as you do by providing the best preventive pet health care. From nose-to-tail veterinary medical exams to vaccinations, microchipping, dental care and surgery, you’ll find the vet your pet deserves at your neighborhood Banfield Pet Hospital®. We’re committed to partnering with you for your pet’s health and happiness, and your peace of mind with:• 900+ hospitals with convenient evening and weekend hours • Optimum Wellness Plans® for affordable and comprehensive care • Online access to your pet's medical records • And so much more! Banfield is here to take the best possible care of your furry family members. We hope to meet you and your pet soon!
Business Hours
Monday
07:00AM-19:00PM
Tuesday
07:00AM-19:00PM
Wednesday
07:00AM-19:00PM
Thursday
07:00AM-19:00PM
Friday
07:00AM-19:00PM
Saturday
07:30AM-17:00PM
Sunday
08:00AM-16:00PM
Popular Hours
No data for Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Jennifer Kress
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Howard p
7 Jan 2019
We are visiting from out of town and Our 2yo Goldendoodle needed attention , do to a possible rear leg injury, this place is Tip top. Exceptionally wonderful care. I am so so happy we found this vet.
Meg Kirsten
18 Jul 2018
I have 2 dogs that I have been bringing here for about 5 months, since my puppy was 8 weeks old. They’ve both received all of their shots here and everybody has always been so helpful and kind. Until ...
I have 2 dogs that I have been bringing here for about 5 months, since my puppy was 8 weeks old. They’ve both received all of their shots here and everybody has always been so helpful and kind. Until today. I called this morning to ask some questions about my puppies swollen eye. Deedee answered very snappy and rude right off the bat. She asked me to spell my last name which I did. And her response was “I said last name.” Which in return I replied respectfully with “that is my last name.” She goes on to tell me that she can’t find my name. I tell her I’m in there, I’ve been going there for months. She then insists in a very rude manner that I am not in their system. I tell her that she’s coming off as very rude and disrespectful and ask to please speak with someone else. I’m put on hold and then Deedee comes back on the phone to tell me “I found your information, it was somewhere I wasn’t looking. Now what can I help you with.” But with no apology and still in a rude tone. I then politely ask to please speak to someone else, again.. The next lady to help me was extremely nice and helpful. I then came in with my puppy about 20 minutes later, and DeeDee was helping a lady at the front desk with the same rude tone as she had with me, telling her she can’t find her information in the system. Yikes! Maybe get this lady some training on using a computer, and/or spelling, and most importantly being kind to customers. We can all tell how miserable you are and it’s not okay to bring it into the work place. Although, Dr Wallace and the rest of the staff are awesome. ❤️
Alyssa Perryman
25 Jun 2018
Amazing!!! I can't say enough kind words about Dr. Walters she didn't care about the money she cared about making my puppy better! I bought a puppy and only had him for a week and a half he became una...
Amazing!!! I can't say enough kind words about Dr. Walters she didn't care about the money she cared about making my puppy better! I bought a puppy and only had him for a week and a half he became unable to walk, stand, or make controlled movements! They did everything they could and my puppy Milo is well on his way to recovery! I am so thankful!!
Donald Welchjr
10 Jun 2018
Compationate staff very helpful for questions, dont rush you off the phone they wait till you understand before you hang up.
barbara kaminski
6 Jun 2018
Dr.. Walters was amazing with our Coco! And, she cared more about our fur baby than paying everything up front for emergency surgery. Fantastic place and wonderful, kind staff!
David Hester
19 May 2018
Dr. Kress and all the staff, including the other physicians, are top notch. They are the most caring people you can come across. I highly recommend them for anything from grooming to medical treatment...
Dr. Kress and all the staff, including the other physicians, are top notch. They are the most caring people you can come across. I highly recommend them for anything from grooming to medical treatments. Seriously, best spot in town!
Heidi Tozer
14 May 2018
Not the typical VCA I've experienced in the past where all they try to do is get more of your money. The vets and the rest of the employees here are extremely friendly. Very glad we took our beautif...
Not the typical VCA I've experienced in the past where all they try to do is get more of your money. The vets and the rest of the employees here are extremely friendly. Very glad we took our beautiful new cat who we recently adopted to this VCA.
Lisa Sherman
2 Apr 2018
I have owned many animals and have taken my pets to see different veteranians in Las Vegas and I have taken my cat in the past and my dog today to the black mountain location and the veteranians here...
I have owned many animals and have taken my pets to see different veteranians in Las Vegas and I have taken my cat in the past and my dog today to the black mountain location and the veteranians here are very gentle they show empathy and are gentle, caring and loving towards your pet. The pricing is reasonable and they don’t just do unnecessary extra tests to get your money. Very happy with my visits and I highly recommend this location for your pets care. Thank you
E F
11 Mar 2018
The staff is so rude. The animals are kept in small kennels and only taken out once. No wonder they are all sick. For the cost of adoption the animals should be in better conditions.
James
26 Feb 2018
I definitely recommend this place! have been taking my animals to this animal clinic for almost ten years. The pricing is reasonable and the staff/doctors really care for my pets.
Alice Zimniewicz
22 Feb 2018
We have lived here 9 months. VCA Animal hospital has served our dog well. She is older so we had more issues than just a healthy check up and shots. Our pet was almost 15 years old and arthritis ridd...
We have lived here 9 months. VCA Animal hospital has served our dog well. She is older so we had more issues than just a healthy check up and shots. Our pet was almost 15 years old and arthritis ridden and had a stroke last weekend. They were extremely compassionate and helpful with this process for not only our pet but for my husband and me too. I am thankful for all the staff there and when I adopt another pet the will be my first choice. Unfortunately we has to euthanize our pet
This was so difficult and I am very thankful for the staff who helped us.
April Yacksyzn
9 Jan 2018
What a great group of people. Dr. Wallace is the best! We have been taking our animals to him since I was 14 and I'm in my mid 40's now. They are so helpful and caring when your pet needs TLC, or jus...
What a great group of people. Dr. Wallace is the best! We have been taking our animals to him since I was 14 and I'm in my mid 40's now. They are so helpful and caring when your pet needs TLC, or just a check up. Even for the sad times when it's time to let our fur babies go, they are so sympathetic.
James Spear
9 Apr 2017
All of the staff are very friendly and compassionate. Took a pet here for an unknown issue. All of the staff took the time to explain what they were going to do.
sharon Holbert-Liggett
4 Apr 2017
My cat was hit by a car i brought him here. They took him right away. He had to have surgery he has a medal plate in his left front limb. They kept him and took very good care of him. I didnt have any...
My cat was hit by a car i brought him here. They took him right away. He had to have surgery he has a medal plate in his left front limb. They kept him and took very good care of him. I didnt have any money to pay for his surgery. They are letting me make payments. This is the best vet hospital I've ever been. The staff is outstanding and the dr are the best espically Dr. Randy Winn., DVM. I love this place.
Jackie Garcia
26 Mar 2017
If i could give this place a no stars i would i called 2 times to this place because my dog had a check up and had gotten medicine from them and it seemed like the medicine wasn't working i had to exp...
If i could give this place a no stars i would i called 2 times to this place because my dog had a check up and had gotten medicine from them and it seemed like the medicine wasn't working i had to explain my self over and over agian to different people after they put me on hold couple of times each time i called they said that they where going to have the doctor call me back never did i get a call back from the doctor. Thank god my dog is not dying because these people dont want to give call back
Sara Hazuka
3 Feb 2017
Took my newly rescued dog here today for GI issues. The 3 ladies at the front desk were all so sweet and welcoming. The Veterinarian was extremely professional and thorough. I highly recommend this fa...
Took my newly rescued dog here today for GI issues. The 3 ladies at the front desk were all so sweet and welcoming. The Veterinarian was extremely professional and thorough. I highly recommend this facility.
nadia berry
26 Jan 2017
Went to get my cat her shots paid by the animal shelter because we adopted her and they charged us for shot and we werent aqare until afterwards, that we were going to have to pay. They are nice here,...
Went to get my cat her shots paid by the animal shelter because we adopted her and they charged us for shot and we werent aqare until afterwards, that we were going to have to pay. They are nice here, but i think somebody should know beforehand if/how much they are going to be charged because if you aren't aware what are you gunna have to do? Youre fucked. Thats why i gave them 2 stars but the people are kind and good w your animals just don't like being charged things when you werent aware prior, of so.
sux 2 suk
25 Jan 2017
Nice staff & great costumer service.
Adopted my cat & since they're part of this animal hospital I got a huge discount on my cats vet bills.
B Hill
14 Jan 2017
This is the best veterinarian office I have ever been to dr. Winn is best doctor I have ever had for my animals. his knowledge kindness and compassion are a 10 star rating he has saved my dog's life n...
This is the best veterinarian office I have ever been to dr. Winn is best doctor I have ever had for my animals. his knowledge kindness and compassion are a 10 star rating he has saved my dog's life now twice once from cancer he did exploratory surgery.I could go on and on but exploratory surgery pretty much says it all for a vet. he found cancer removed 3 tumors, He gave me 4 more years. now we are dealing with heart & kidneys, my little one is old. he is trying without her suffering, and a word about staff they are just great all of them. once my daughter's dog got loose in the parking lot the whole staff was outside trying to get her so. if they're a little busy it's because there's an emergency with an animal. but they have slow times too, call ahead that's what I do. Thank you VCA staff. And Thank you Dr. Winn for every year I have more with my best freind.
Lari Stang
11 Oct 2016
I'm seriously considering switching vets. I've been coming here since my dog was a puppy, but I feel like with every visit to this place, people care less about me and my dog. The time in the waiting ...
I'm seriously considering switching vets. I've been coming here since my dog was a puppy, but I feel like with every visit to this place, people care less about me and my dog. The time in the waiting room is ridiculously long, and after being called into the room there is an additional ridiculously long waiting time before a doctor comes in.
The doctor never explains anything to me, and barely takes any time for the exam. It takes me 20-30 minutes to get to this place, the least they could do is pretend they care about my dog. We actually only going here because the very first vet visit was free and I thought it would be best to stay with the same vet while she is growing up, but I never see the same doctor so it doesn't even matter.
Also, if you dare to call and ask a question, you will get an incredible rude response back from whoever works the front desk. All I was asking was if they carried Interceptor. No reason to be rude and hang up on me.
Kylie Scovell
5 May 2016
I brought my dog in and we warned the staff that she was very skiddish and to let my mother and I handle her. The vet kept insisting on reaching for her over her head and over me. This freaked my dog ...
I brought my dog in and we warned the staff that she was very skiddish and to let my mother and I handle her. The vet kept insisting on reaching for her over her head and over me. This freaked my dog out and went in attack mode because she is very protective. My dog ended up hurting herself, the dr. Asked me to put my dog on the table and I proceed to do so. Before I have her on the table he reaches for her, she gets scared and is clawing me to get away from him and leaps over my shoulder landing into the door and fell to the floor. She had a little blood spot on her head. Never again will I go to this vets office. They did not listen to us when we told them to take it slow instead they immediately started reaching for her over her head and over my shoulder. Not okay.
Mike Elgas
2 Mar 2016
I must say i have known dr winn for atleast 20 years he truely does care we took our laci in she was near. Death. All. The docs there saved laci life butt she still is very sick i know. Iam not the ea...
I must say i have known dr winn for atleast 20 years he truely does care we took our laci in she was near. Death. All. The docs there saved laci life butt she still is very sick i know. Iam not the easiest. Person to get along with butt they truely. Do care about animals
Bobby Calhoun
28 Feb 2016
We were in and out in no time. The doctor instantly found out what was wrong with my cat and had a great price. Highly recommended and I'm definitely coming back with all my pet needs. They really...
We were in and out in no time. The doctor instantly found out what was wrong with my cat and had a great price. Highly recommended and I'm definitely coming back with all my pet needs. They really know what they are doing and the environment couldn't be more animal friendly.
Martha Sheahan
15 Jan 2016
My little Shitzu/Poodle was brutally attacked by a Jack Russel Terrior and almost killed. He was in extreme shock when I got him to Dr Winn. Although I was on a limited budget, Dr Winn kept him there ...
My little Shitzu/Poodle was brutally attacked by a Jack Russel Terrior and almost killed. He was in extreme shock when I got him to Dr Winn. Although I was on a limited budget, Dr Winn kept him there for 4 days on intravenous fluids and did therapy with him. My dog suffered a spinal injury but with the fantastic care given while there and meds and instructions from Dr Winn my dog has started to walk again. I believe he will have a full recovery. Thank you to everyone for saving my dog's life.
Jeannie B
27 Nov 2015
Deplorable grooming service. I spoke with Donna on several occasions to explain the lack of care my new-to-me, 15 year old Poo-Chon had before I adopted him in May. I wanted to be part of his grooming...
Deplorable grooming service. I spoke with Donna on several occasions to explain the lack of care my new-to-me, 15 year old Poo-Chon had before I adopted him in May. I wanted to be part of his grooming to explain the skin condition concerns and prepare her for problems. When I took him to her this morning, she grabbed a clipper, tore through his hair to skin level, saying 'this is how we do it'. Well not on my dog you don't. She told me she had been doing it a long time. Personally, I think she needs a new career and I will continue to make sure she changes her procedures on animals.
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