Animal Focus Vet Er

I just had to take an old dog I was fostering to this place after it was losing control of bodily functions, vomiting, eyes rolling around in it's head. The doctor tried to get us to leave our foster dog overnight until more tests. They had a bill of $1556 lined up for us as the "low" offer compared to $1778 the "high" offer. The doctor tried to say she had an ear infection. We took her to another hospital who correctly deduced it was a stroke of some sort and life quality was probably not good enough for her to continue in life. So I just got home from having to guide her to her next journey. But screw this place for not having compassion and trying to put that foster dog through a night of tests to money grab when it clearly will need to be euthanized. If I could give 0 stars I would but 1 is the lowest. Read Less

My son and had a pleasure of taking care of my dead cousins dog Blue off and on. But he was such a great dog.. On May 13th, Mother's day, our beloved buddy/cousin Blue went to be with his daddy in Heaven.I just picked a number out of the internet. I called and talked to such amazing young lady.. She told me exactly what I needed to do and I got 5o the hospital, I was extremely emotional and didn't know what to do. The Amazing lady picked up our Blue and directed us to inside..Very courteous, kind and comforting to me and my son.. THANK YOU SO MUCH FOR ALL THAT YOU FOR OUR FUR BABIES!! Read Less

Tl;dr: They charged me $900 for services and X-rays, did not give any laxatives to clear intestinal blockage, wrongly diagnosed what was inside of her, told me there was nothing they could do, sent me to a second clinic, and forgot to send their paperwork to the second Vet so none of what they did mattered because the Vet who helped me did it without any of their test results I thought my ferret had eaten foam and had internal blockage. They told me X rays and blood work was necessary to determine how to help her. Their Vet confirmed my ferret had eaten foam. That was wrong however, she had eaten a very large seed and the Vet couldn't see this on multiple X-rays. They gave my ferret fluids to replace the blood they took. They told me there was nothing they could do beyond this. They gave me a list of recommended vets. I choose one in front of them and told them I will be going there as soon as they open (4 hours later). The second Vet ended up giving her Ferretlax and the seed passed about three hours later. This Veterinarian didn't give her any form of laxative when they knew she had something stuck in her intestines. The big problem is they forgot to send their own test results and X rays to the second clinic they recommended! I left their clinic at 5am on August 7th and went to the second clinic at 9am August 7th. They didn't send the paperwork until 1am August 8th, almost a day after she passed the blockage. The second Vet rediagnosed her without any of this Vets paperwork and did it for 10% of the cost. I tried explaining this to the manager she told me the $880 worth of charges was so they could make sure they can administer the $20 worth of fluids Read Less

The staff and the doctor at this place were awesome they took good care of my dog she’s well and happy now I would bring her back there on an emergency basis anytime I needed to. Thank you so much for taking such good care of my baby. Bella was a new mother of six puppies and they really needed their mother thank you so much. Read Less

Find another after-hours vet. Dr. Sneade was a used-car salesman trying to sell me on a $1,200 vet bill including every possible procedure under the sun for my dog. My dog obviously had a UTI and needed antibiotics. The pressure tactics are amazing, including the statement "I'm not here to d*ck you over." What? This filth from a male doctor to a female? The nurse is hyperventilating and trying to tell us how our dog needs this care. The worst part is they keep your pet hostage in the back while you complain that you want to take your pet and leave... they continue to harass you on treatment, telling you that they are waiting to print out paperwork... your pet is still held hostage in the back... the nurse is still breathing heavy and nervous trying to explain the procedure. At this point, my dog's illness is the least of my worries. What are they doing to my dog back there! This is a h#ll hole of unprofessionalism, immoral handling of pets, and extortion on already stressed out pet owners. I finally got my dog into our normal vet the next morning, got meds and back at home safe with minimal fuss and $$. NEVER AGAIN.. STAY AWAY FROM THESE SCUM Read Less

I work with dogs at a daycare and boarding facility, last night (03.18.18 around 8 tbe), when I'm coming home from work: I see a dog get hit, I grab him, took him straight to this animal hospital. When they finally pushed the button to let me in, she gave no help in trying to help me open it. That already was a red flag: I mouthed help, and she just said: open it. I have a baby sized dead weight dog in my arms. I tell them what happened: she immediately asked if the dog was mine, and if I would take financial responsibility. No to both, and she refused to even see if this dog was still alive. She told me to call animal controls emergency line. Had a girl (in training) write down the number, instead of just calling them for me or even just putting the phone on speaker, I would've still been in their parking lot to call anyway. That lady walks out the room and just when I'm about to leave, another woman comes and does what the 1st should've done: check the pulse. He didn't make it. I understand business policies very well, but that was just bad service. They ended up taking him, so that whole speech at the beginning was outright pointless. If she had checked first, and he had a pulse. Then I would absolutely go to control's emergency line, if they (quote:) "legally can't touch him." I totally understand that. But she didn't even try to look at his condition, I would've left trying to save a already dead dog. Who could've died while she was wasting time, not helping with the door, giving me this speech about what she can't legally do without money. Incredibly awful. I would leave no stars had it not been for that second woman who had the decency to see whether he'd make it. I'm going to be sure all of my resources know not to bother with this place. Read Less

Thank GOD this hospital is here! Dr. Owens is a TOTAL LIFE SAVER! My calico wasn't using the litter box at all ( number 1 or number 2 ) The tech came in after Dr. Owens told me what he thought and told me we need to do blood work, X rays and Urine on her. I got an estimate for $1000.00 which was a lot less than I expected. The tech was so nice... since she knew we would need other things she went out of her way to get a senior discount approved for me and gave me the visit fee free. I was blown away by her generosity. Dr. Owens quickly gave me the results and Ginger had Megacolon. Once we knew what she had Dr. Owens literally gave me all my options for her. The tech went over the treatment he wanted to do and since I have Care Credit it was no problem. She was hospitalized and had to have a enema. Ginger is 100% better and my experience was fabulous. Seriously I was so freaked out. She's my baby and the fact that she's better and I feel I got my moneys worth gives me peace of mind. 100% satisfied customer!!! Thank you Dr. Owens. Read Less

We came to Las Vegas Animal Emergency Hospital because our regular vet referred us here. After reading some of these other reviews I'm wondering if we were even at the same place?! They deserve five stars without a doubt! The staff was wonderful. The doctor was very kind and spent plenty of time with us in the room explaining everything he recommended for our dog. The price was a little more than our day time vet but it is a night time hospital so we expected that before we even got there. We came on a weekday and it was pretty hectic compared to what I thought it would be! But we were still seen in a timely manner and treated with respect. The entire staff was polite and we don't have any complaints. IF (hopefully never) we ever had another emergency during the night, we'd definitely return Read Less

If I could give 10 stars I would! I took Stella my wonderful adopted chihuahua in because she wasn't eating. Dr. Snead found out immediately from X Rays that her poor little jaw was broken. My heart melted. With more tests and surgery, Dr. Snead fixed her jaw... something i didn't even think was possible. Shes doing well now, and I now found my forever vet. I found out hes at another hospital in Henderson. I will follow him wherever I go. I am so thankful. The experience was not as scary as I thought. The front desk lady was kind and the nurse got her taken care of right away. It was worth the time at 2 am and the money because this poor baby was probably abused. The fact that shes fixed just brings joy to my soul. Super thankful. THANK YOU, THANK YOU, THANK YOU!!!!! Read Less

We refer all our clients to this Emergency Hospital after hours. Since February it has been under new ownership and new management. We are happy Dr. Owens and Dr. Snead are the medical directors and trust the quality of medicine preformed daily. Although emergency medicine can be costly, we know both doctors only do what is necessary and this gives us peace of mind when they deal with our clients. So happy the transition happened. Its the most trustworthy place to go. Read Less

The Las Vegas Animal Emergency Hospital is currently under new ownership & management. They now offer Urgent Care hours from 6p-10p. Convenient for the minor emergencies that occur after work; Along with their normal Emergency Hospital hours and services. Quality Care During abnormally convenient times. Bravo to the new owner, management and staff. Thank you for offering state of the art quality health care & Urgent Care hours & pricing. Read Less

We took my dog Marley in for eating gum and they were absolutely amazing. The front counter girl I didn't catch her name was great she made me feel better about everything that was happening, and she made everything so easy, the gentlemen who explained everything in the room was very professional and caring, and the doctor was amazing as well! I'm very glad I took her here for treatment! And I am very thankful for all you guys and your hard work! Read Less

Everyone there seems very nice and knowledgeable. The doctor we saw, Dr. Joe I think his name was, was actually pretty funny under the circumstances. We spent a bit more than we would have at our regular vet but my dog had a horrible rash all over her body that I didn't think could wait until morning. Hopefully we don't have to be seen after hours again any time soon, but this will be my go to place from now on. Read Less

Since this hospital is u see new ownership and management it's evident that they care so much about the wellbeing of animals. I'm super excited about the transition and considering I work late nights, I'm confident that my pets in good hands! I've been here before, but now the receptionist was super caring and even offered me a free visit. My dog had a laceration on her stomach. I got an estimate and didn't hesitate. I know nubbin couldn't wait till morning. At 7 am when I picked her up she looked so tiered from anesthesia but she wasnt in pain. The doctor explained everything f to me. I'm greatful to them and the communication was excellent. I'm happy my vet refers to them.Read Less

Ok so my first visit to this hospital was right before the new management took over and is wasn't the greatest experience my 15 yr old dog had a stroke earlier that day and had to put her to sleep and I wanted her ashes back along with all the things they offer like a paw in print that i stressed that i really wanted that i paid extra for. Two days after I had my dog died the new management took over I came bake in to get my dogs ashes and found out that I paid extra for nothing they didn't even do the paw print and it's not like I can just get one now. The new management at the hospital has been so helpful and has gone out of their way to find out what went wrong so that they could compensate me the new management is definitely a change for the better Read Less

If you have an emergency, go right to the veterinary emergency and critical care hospital. If you love your animal like we do, you will also feel this place is a huge waste of time and money. What people don't realize is this facility is like a quick care that cannot perform basically anything for an emergent situation. All they are good for is stabilizing your pet. They even have x/rays sent out to be read instead of having the doctor read them. The nurse was the only person who seemed like she knew what she was doing out of the front desk secretary who was COMPLETLEY incompetent, vet tech and doctor although nice, we could barely understand. The doctor also couldn't answer any of our questions regarding our extremely broad diagnosis of pulmonary edema. when we told the tech we were bringing her home she walked away from us while we were still talking to her because we still had questions. We are not complainers, are very positive people and always find the best in situations. This is a very honest review and I would NEVER bring any of my animals here again. Anythig you can get done here you could also get done at VE+CC and beyond, so you might as well bring your animal here in the first place. This place should be shut down, I wouldn't even get them one star if I didn't have to. Read Less

AVOID THIS PLACE AT ALL COST!! I took my dog here at 2:12am on May 6th 2016, now I have a box of ashes and bone in my living room that used to be my dog. Upon arriving at this nightmare of a place we were treated like how much money we had was the deciding factor of our dogs survival. They said they can't do anything for pain because it could make him crash, so he remained in pain for over 4 hours. Now keep in mind this was between 2:30 a.m. and 6:15 a.m. this all happened, and some people may have an issue getting access to the required $. So after we paid for the office visit, and then the ridiculous $800.00 tests, we were given a bill for a surgery of $4,500, and even though on the paperwork they will accept 1/3 of the bill they still would not do anything until the full bill was paid beforehand. At this time we had all but $200 of the total bill, so while we were trying to come up with the total we were approached by the front desk lady (whoever she was) and lectured about how a decision needed to be made and how they all have lives after closing at 8 a.m. and they will not stay over or after closing time. So we decided to take our dog to another place that opened at 6:30 a.m. that we have been to before under similar circumstances where we paid a $5,000 bill. At this time it was about 5:45 a.m. but they wanted to evaluate our dog and it would take 1 hour and they'd fax over the records to where we were taking our dog. A few minutes after 6 a.m. we were told our dog went into agonal breathing and asked us if we wanted then to resuscitate him, even though they were told verbally and in the paperwork we filled out when we arrived we did want resuscitation if such a thing happened. At the end of it all we decided to put our dog down, he went out on a breathing machine and with his eyes wide open because they didn't even euthanize him right. Instead of putting him to sleep before stopping his heart they just gave him the pink shot. This place is a nightmare and the fools who pretend to work there are unprofessional, inconsiderate, rude and disrespectful and do not care about the people who take their beloved animals to them for help. It was a mistake looking for help at this place, DO NOT MAKE THE SAME MISTAKE! Read Less

Took my cat Mimi last night. She had a high fever and wasn't being very responsive. I was scared and worried I called my vet and they recommended I go there because it was late. I got there didn't take long they took her back right away and checked her. They let me know what was wrong. I do have to say it is pricey however if you don't have pet insurance I don't think you have a choice. Unless you don't want to save your pet or have financial trouble. I had the money to pay the fees and before I left I saw her. She looked much better than when I first dropped her off. The vet let Danita Reese was very through and answered all my questions. The staff was very kind and not rude at all. Thanks for everything, you guys saved my baby. Read Less

It was March 27, 2016, Easter Sunday, my primary veterinarian's office is closed for this Holy day and my 11 year old Victorian Bulldog, Max, is in the absolute worse physical state that I've ever witnessed. (I won't go into details). My primary Vet's office referred me to the Las Vegas Animal Emergency Hospital (LVAEH) where I was met by Roberto who attended to Max's needs with expediency, efficiency and a high level of compassion. His customer service exceeded anything that I'd ever experienced. Dr. Ashley Hopkins was a breath of fresh air. She was most accommodating, poised, professional, and so personally considerate and caring. The technician (Danielle) was very thoughtful and helpful to me and my puppy. All the years I've had Max he has been well serviced by one special primary veterinarian, however in this moment, I needed God and I believe God led me to these most remarkable, capable people at the LVAEH. I feel so fortunate to have met and gone through this experience in an atmosphere of love, caring, respect and dignity. I will always cherish this place and the people who helped me and my puppy through a most difficult but most humane decision and process. Dr. Hopkins took the time to explain, very succinctly, what was happening physiologically to Max. She even took a moment to speak with my son, who lives in another state, over the phone. Dr. Hopkins discussed the totality of the medical circumstances as they presented and was frank about the statistical outcomes related to the type of aggressive cancer that had overtaken my puppy. She was so "real" with me at a time when I needed it most. As I was faced with the reality of all that was going on with my Max and had personally witnessed his rapid deterioration and decline over the past few weeks, I needed the direct conversation that Dr. Hopkins provided. A private room was prepared for me and Max. I was provided time to be Max's "hu-mom" and play with him, rubby-dub him, and kissie-poo him. I even streamed his favorite music from my phone. When Max started moaning again from his pain, I called my son. He was able to tell Max goodbye from afar. I could tell by Max's eyes that he was so tired. Dr. Hopkins allowed me to get Max's favorite blanket from my car and we all sat on the floor with Max sniffing his blanket, then lying down comfortably on something he held as familiar. I knew it was time. My puppy licked my face, placed his paw on my hand so tenderly, put his head down, then with the help of Dr. Hopkins, went on his final puppy adventure. He was finally out of that dreadful pain! Afterwards, my son texted this saying to me: "Don't cry because its over, smile because it happened" ( author unknown). I cherish the memories, and these memories include all those people and puppies (and a few cats and lizards and one horse) who walked a part of Max's journey with him, and most importantly, those who helped him most in the end. God bless each of you and please keep my Max in your prayers. My greatest appreciation is extended to the doctors and staff at Las Vegas Animal Emergency Hospital (and of course Dr. Christopher Yach at West Flamingo Animal Hospital and his staff). One last comment, the cost associated with the amount of medical care Max had in his 11 years does not come close to the amount of profound love he gave, abundantly to others. I am so thankful and grateful to have had Max in my life. Read Less

We've had an excellent visit 2 times with this hospital. One was for an emergency c section of 10 pups on a mom who laboured 6 hours. The other was for a middle of the night allergy attack on one of the puppies. I know what it's like not to care for an emergency facility but I did like this place. Read Less

Took my dog in for an emergency. Didnt diagnose her untuil i came up with their very expensive fees. While my dog was suffering.left my dog overnite to find out that i had to put her down all because we dint do surgery on her earlier. This people only care about the money they shoudnt be allowed ro practice or be a vet. Do not take your pet there Read Less

Terrible experience!! April 21st at 2am I took my pug Bubba who was a year and a half into this hospital after he had been having intestinal problems. Me thinking it could be fixed easily explained to the vet I live pay check to pay check and would need to make payments. 2 min after bringing my dog in a vet asistant grabbed him out of my hands very roughly by his stomach that has clearly been in pain. He yelped like I've never heard in my life. 2 min after that the vet came out to tell me I should put him down. Without even knowing what was wrong with him. She said it may be parvo and she can run a test, she ran the test and came back negative. She convinced me she couldn't do anything so he needed to be put down. I was of course crying very loud and took her word for it because she should know more than I. I said my goodbyes to Bubba and that was it. I don't feel like any of this was right... Has taken me 4 months to be able to write this. PLEASE FIND A CARING HOSPITAL FOR YOUR PETS!! No pets life should be taken, these hospitals should do everything possible to find the problem before convincing someone their best friend should be put down. If I knew the vets name I would definitely peruse getting HER fired. Also forgot to mention he ate 500mg of benedryl, she claimed that wouldn't do anything to him. I researched it with animal poison control and they said that couldve very much been the issue. I hope this hospital goes out of business because they have no right to take people's companions. I wish I could give 0 stars. Read Less

I had to take my dog Roper in because he was limping. I had finacial concerns but the doctor worked within my budget to make Roper comfortable until I was able to go to my regular VET. The entire staff went above and beyond to help me and my dog! I wish LVAEH had a day veterinarian business I would be going to them in a heart beat Read Less

My first and only experience with LVAEH was truly a wonderful experience despite the circumstances that brought me there that fateful night. I had stayed home from work to be with my very old and ill dog Chance and I knew that I was going to have to make the decision that every animal lover and pet owner dreads having to make. He was 14 years old and had a brain tumor and had become quite ill the night before. I was unhappy with the vet that I had been taking all of my dogs to and I just did not want to take him there because it was already such a hard thing to do and I knew they would make the experience that much worse. So I procrastinated like most people do knowing that I would not be bringing him home with me that night. When I finally had to concede to the fact that I couldn't wait any longer for fear of him suffering I called the LVAEH and explained the situation. From the very first moment over the phone they were so compassionate and caring that I knew that was the place we would have to go that night. We left to take him there around 10:30 that night and when we arrived one of the staff members literally ran around the counter to meet us at the door and take him out my boyfriend's arms. She asked why we were there and we explained as best we could and she said very quietly that she would take him back and get him ready and to fill out the paper work at the front desk. We did what she asked and they told us to have a seat in the lobby which was full. We sat down and no more than 5 minutes had passed when they called us back to the room. We followed the lady back and waited for no more than a couple of minutes before they brought him in. We had him wrapped up in a beach towel and they had taken it and folded it into a pillow for him and had him wrapped up in this cute little comforter with moons and stars all over it, it was very sweet. They told us to take our time and to let them know when we were ready. We said our goodbye's for about 10 minutes I guess and then called the vet into the room. She came in was very calm and spoke softly as she explained the procedure and asked us to tell her when we were ready. We said one last goodbye and nodded to her to begin. She did so and then checked his heart and said "He has passed, I am so so sorry for your loss. Please take your time and let me know when you are ready to go". We talked to him a few more minutes and decided it was time to go. I was a complete wreck and my boyfriend wasn't much better. We walked out and paid which was actually cheaper than what my vet wanted to charge and went home. It was truly a horrible night but they made it as easy and comfortable as they possibly could. A few days later we received a sympathy card in the mail and exactly a week later received a call that we could pick up his ashes. Again it was a very sad occasion for us but they truly showed compassion and caring in our difficult time. I would recommend them and I have to any and every one. Read Less

This is a fabulous video - it really captures the spirit of the folks at LVAEH, who are caring, compassionate, fun-loving, and hard working. If I didn't already take my pets there when there's an emergency, I would take them now after seeing this video. My husband just watched it and commented that it brings a real sense of calm and peace to what can be a very hectic and chaotic atmosphere in an emergency facility. We KNOW our kids are in good hands when we take them to LVAEH. Congrats on the commercial! Chris & James Wong Read Less