Dewey Veterinary Medical Center

I called to get exact pricing on a spay for my female dog. Wow, this rude not all friendly person who would not give me her name was not at all helpful Then she said her name was tammy. Mind you i take my dogs there and had so for over 10 years now. Anyway i requested to talk to a manager and they refused to let me talk to a manager. Who does that? I asked to talk to my doctor and they would not let me as well. This feminine sounding male came on the phone and insisted that the manager allows him to handle this complaint with nothing being rectified then after insisting to talk to the office manager Someone came on the phone in a very rude volatile manner and said there calling the cops, I said for what? and they did not appreciate me talking to there staff, i said if they would allow me to talk to a manager this would of not at all happened. I asked her name she said Tammy the manager. She hung the phone up on me who acts like this as a manager? What is going on there? So rude unprofessional to me who treats people this way? If they are treating me this way how are the to treat my animals? I will take my business elsewhere due to the very unprofessional front office staff. I too would not recommend this Vet due to the poor unacceptable behavior of there front office staff. Wow, i called back to talk to the Owner Mr. Scott only to be told NO! I want the Owner to contact me, Mr. Scott the owner please contact me about how badly your staff treated a long time paying customer there at your clinic. They just lost a loyal long time client due to there inappropriate undesirable office staff who does not know how to address people in a respectful manner that yells at them hangs up the phone what kind of business are you running there Mr. Scott?. Poor, poor customer service. I would really like to hear from the owner Mr. Scott on this horrific behavior experience by your front office staff....All i wanted was to get pricing for a spayed female dog. WOW! I will now take my business elsewhere who will respect me as a paying customer. Read Less

Our family has adopted several dogs over the years that were amazing and became members of our family. We also take our dogs here for their routine vaccinations. Last year, they took care of our older dog that had to be euthanized. It was so traumatic but the staff was so kind. We don't live near Dewey but it's worth the drive. I would recommend them highly and patronizing them helps them afford all the good work they do. Read Less

This is a great place to take your fur babies for shots and check ups. It was at least 200.00 less then I would have paid in New York. Dr. Ron really took his time with our 13 yr old LA and our 6 month old mastiff.I would recommend this  veterinary clinic , the staff and Dr Ron anytime. Read Less

The staff at Dewey Veterinary really do care about their patients and go above and beyond to make sure the visit is as quick and painless as it can be. I have been taking my boys here for nearly 11 years, and could not imagine going anywhere else. Dr. Ron is awesome and the entire front desk staff are really caring and easy to work with. Plus, they offer boarding, which is affordable and super convenient to schedule. All around, an amazing Vet and amazing Staff!! Read Less

Used to take our animals to Tropicana Animal Clinic until I got tired of being overcharged. Since going to Dewey have had no problems. They take very good care of my cat and even know him by his name. More than just a vet's office they really care about animals. Highly recommend. Prices are fair and love the hours. Highly recommend them! Read Less

12/25/2016 My daughter and I brought in a rescue dog last night that was hit by a car, a Hit and Run case.. First, we went to Lied Animal Shelter because it was the closest area from where the incident happened, but we were told that after we leave her there, if the vet decides to put her down, he/she may do so because they don't have equipments to help the dog. Also, we can't ask any questions and will not be able to check what happened to her after we leave the dog there. So we called animal hospitals in the area, but those were all closed; it's Christmas eve.. We then decided to drive to the SPCA hoping that somebody would be there and might be more compassionate. It was already dark, we stopped at the first building we saw thinking it was part of the SPCA, but no one was there... so we were in dilemma and prayed for direction. Eventually, an SUV came and stopped, we told him the predicament, and while we were talking, another SUV came and stopped. The guy from the first SUV told us that the driver of the 2nd SUV is the owner of Dewey Veterinary Medical Center, Mr Steven Scott. Well, he looked at the dog and you could see the compassion in his face and got his keys and opened his clinic to let us in. He took us to a very large room with larger spacious cages and handed us soft blankets and towels for the dog to lay on inside the cage. He did an assessment, told us that she will be taken cared of, that a vet tech would come at 10 that night (last night). He gave her water, and he told us that they're a No Kill Facility, which made us so happy. Well, this morning, Christmas day, Mr Steven Scott, the owner, texted us that the young dog was able to stand up a few times and allowed him to pet her, and has a fight on her, compared to being somewhat lethargic last night. A nurse was also there checking up on the pets boarding there. Mr Scott even had the rescued dog transferred to a much larger hospital cage this morning and said that they will stabilize the dog (hit and run victim) first before they hand her over to SPCA for adoption. What a big heart this man has- Kind and Compassionate. His actions speak for what kind of a person he is. May God bless him, the Drs, Nurses and Staff - Dewey Veterinary Medical Center, as they serve the sick, helpless and abandoned pets/animals!Read Less

We have been bringing our dogs to Dewey Veterinary Center for over ten years now and still amazed of the level of service as well as the staff. Always very professional, courteous and friendly not just with us but with our babies as well. They really enjoy what they do. We would not dream of going anywhere else!!! Read Less

Took my dog here because she was falling over when she tried to walk and her head was turn to the side. I loved the fact the staff were very sympathetic and very concerned with the well being of my 5 year old pitbull. Even though the atmosphere was alittle loud my dog wasn't wild and crazy and the staff also complimented me for having such a well behaved pitty. Thanks for all you do dewey team! Read Less

When I adopted my dog in February from the Nevada SPCA, I was given paperwork that said she was fixed. After she went through a heat cycle, and it was confirmed by a Vet she was indeed not fixed, I brought her to Dewey Veterinary Medical Center inside of the Nevada SPCA to get her spayed since it was their mistake and they were willing to cover the costs of the procedure. When I dropped her off, I instantly had a bad feeling. The lady who does the intake had zero personality and was so rude. She had no regard for my animal or any of the other animals she interacted with while I was there. They had the wrong name on file for the surgery - her old name while she was in the shelter. When I corrected her with the right name she said, "yeah, whatever." I was supposed to pick her up at 2pm that same day. I got a call at 2pm that she needed to stay overnight for observation because she went in to heat again. Then, when I went to pick her up they said she was still in heat. Something told me this really wasn't true because when I picked her up, the incision was bloody and caked on dried blood leading me to believe there was a complication they didn't want to tell me about and that she was not in heat. They couldn't keep their story straight and I'm convinced they're all truly incompetent. I will not be taking her back to get the stitches removed and will be seeking to have them removed by another veterinary practice. Read Less

This place is AMAZING! I brought my pitbull rescue here & from the second I walked in -to the second I left I was 100% impressed. The staff (for one) - are incredible people. The veterinarian I met -Dr. Ron has got to be one of the kindest veterinarians I've ever dealt with. The center is immaculate. The most beneficial thing for me is the cost for shots, microchipping, meds and/or any other services you may need. I literally paid a fraction of what I would pay going to a traditional veterinarian. Considering the type of care my dog receives at Dewey Medical Center, I will never take him anywhere else. On top of this amazing stuff, they also offer Canine Cottage boarding! It is just about half the cost of what you would pay at a bigger chain or a private daycare and the dogs/cats are all treated with the same love and care. If you are on the fence about a veterinarian or where to board your furbaby or babies -I highly HIGHLY highly recommend Dewey Medical Center. :)Read Less

I came here twice. The last time to get my dogs teeth cleaning. Nice staff and they know what they're doing. Heather took care of me and she knows her stuff and my dogs teeth came out perfect. They also told me about an ear infection she had and told me how to treat it. This is my place from now on. Read Less

Dewey Animal Veterinary Medical Center was where my Boxer, Lucky, went for his shots and checkups. The vet is the best and so is everyone on the staff especially Tammy. They made Lucky feel special at each visit! I could always count on Dewey to be there when we needed anything at all. I lost my Lucky Boy when he got sick several months ago; however, everyone at Dewey showed care and compassion and I will be forever grateful.Read Less

Dewey Vet is a safe and professional place to choose for your fur baby/friend. I highly recommend Dr. Ron who is fabulous and cares as if the animals he provides vet treatment for are his own pets. Dewey also allows for Care Credit financing for bills which afforded me zero interest payments so I could manage my bill in installments another win-win! The Dewey staff tech are all gentle and helpful with my pets. I would highly recommend Dewey to any one if you need a vet. Read Less

Abby the Spoiled, a mix terrier/mutt, rescued us 6 years ago. About a year ago we decided to find a Vet nearer our home (we are old). Dr. Ron came highly rated (from the best place for referral information. . .Charlie Frias Park!). WE LOVE Dr. Ron! Dr. Ron examined Abby the Spoiled, all the while talking quietly, smoothly, and under the guise of a great massage, Abby the Spoiled had very relaxing examination. Earlier this year Abby needed "minor" surgery. From past experiences with previous Las Vegas Vet. I was prepared for the "bill". Yes, routine blood work was required. Estimate was given and approved. About the same as "expensive Vet". BUT, when I received the bill, and final payment information, I was pleasantly surprised that about 1/3 had been paid by a "foundation". Very nice surprise! Bottom line: Dr. Ron, and EVERYONE involved with the Vet services at Dewey Veterinary Medical Center, are second to NONE! Every person is so owner and pet friendly. I have always had "rescues" as pets. I now highly recommend Dewey for anything pet related. Almost forgot; Abby recovered just as Spoiled as ever after her "minor surgery". Dr. Ron and staff, also take care of "parents". :) Read Less

I adopted a little sweetie from Dewey a couple of months ago. I took him in for his follow up and explained that he kept "humping" everyone and everything and asked if they could check his neuter site to make sure there wasn't an infection or something wrong. There was a stitch that was left in and they removed it. He has been wonderful ever since. I was ready to return him to the shelter because of his behavior because it was really just too much... thanks to Dr. Fuentes I decided to keep him and it was the best decision ever. A couple of weeks ago I rescued a sweet Cocker that was chained to a tree, dirty, matted and scared. I called Dewey and they were quick to get her in for vaccines and check up and scheduled her to get spayed within a week. The doctors and staff have been very sweet and kind to me and more importantly to my fur babies. Read Less

Whenever I go on vacation I board my dogs here, they are always happy when I come back to pick them up. Everytime I bring them for boarding, they are bathed and get their nails clipped :] last time I brought them Terri and Heather took really good care of them, Heather even came in on Christmas Eve to check on them (and clean the mess my dog made, haha) Terri and Dr. Ron have neutered both of my dogs and did a great job with each. One of my dogs had a weird experience waking up from anesthesia and Terri comforted him until I came to pick him up. She really went out of her way to make sure he felt better. She has also given them all of their vaccinations and they are completely healthy :] I haven't had to take them in for medications but I know if I did they would get the best care. Everybody is friendly and cool every time I come in.Read Less

The staff here is some of the friendliest and knowledgeable you will find anywhere in town. This clinic is privately owned so the prices are beyond fair. The best part about this place is that they actually care about their clients. They treat the animals that come in as if they were their own. Read Less

My spouse and I brought in our three little dogs for teeth cleaning and shot updates. The staff was incredibly friendly and helpful, especially Heather. She was kind and didn't even get mad when one of my dogs pooped on the ground and then peed on her - very professional and understanding attitude. The price was very fair, and my dogs were well taken care of. Thank you, Dewey Staff! Read Less

THIS PLACE IS A SCAM & RIPOFF!!!!!!! We came for our cat to get shots and a checkup because his eye was infected so we paid $40 for the visit and $60 for the shots ahead of time at the front before we saw Dr. Fuentes. The young girl with the black hair at the front is rude and scams the customers. She said we'll get the money for the shots back if the doctor decided not to give the shots today because of his infected eye and said he might still give the shots even with the eye infection. Doctor Fuentes said to refund the money back for the shots in the front desk after the exam because he will give him shots next week. When we came to pickup the money, the rude girl said we owe them $23 more dollars after all the money they took because the tiny medication is $72! I didn't agree to pay that much money and the doctor didn't say it would be that much. The girl didn't want to give the money back or tell us how much each medication costed. She didn't want to even give a receipt until we gave her another $23 dollars all in rudeness. She is rude and tricks people out of their money by taking it up front and then at the end saying people owe more money. If I knew it was $72, I might have taken one medication but not everything he pushed just to make money. We already had eye infection cream and he said his was better and I didn't want it, I only wanted the antibiotics and he charged over $30 for that. We used to get those meds for $10 in low cost clinics in Los Angeles. This place is fake and call themselves low cost but they bait and switch because they take money upfront and don't give you any back when you leave. They found a way to use the money and convince you that you owe them and they got you in the door by saying low cost. We got an extra eye cream our cat didn't need and the Dr. said he has to make a few more visits before he can do spay and immunizations just to charge more money for visits. This isn't an honest way to make money. It's a great way to mess up their own reputation and I'll be making a complaint to the Clark County board of Veterinarians so no one else has to go through this. Find a real low-cost clinic, this one is fake. Don't come here and get your money stolen and pay money at the end when you don't know how much everything costed. Read Less

UPDATE 4/26/2016: THEY DESERVE NEGATIVE STARS. WORSE THAN THE FIRST REVIEW.We went to the front desk to return one of the creams that isn't useful. The cream my mom had was working better than what the vet gave.Not enough we lost money and we took the time to come back here to return the cream, a different girl named Heather screamed at us and almost got up to attack us like a wild animal. She caused a major scene. She needs severe anger management. I believe she knows how she is at fault because she said "No one forced you to pay against your will or to take the medication." THAT IS EXACTLY WHAT THE YOUNG GIRL WITH THE BLACK HAIR DID! By taking my money upfront and making me use it towards medicine without my permission is ILLEGAL!!! You didn't ask if I could afford $72 for medication! That is called being a THIEF!!They are thieves and have the worst attitudes and customer service ever. I'm sure if other people were around besides the employees, all the customers would go away and never look back. __________________________________________________________________________THIS PLACE IS A SCAM & RIPOFF!!!!!!!We came for our cat to get shots and a checkup because his eye was infected so we paid $40 for the visit and $60 for the shots ahead of time at the front before we saw Dr. Fuentes.The young girl with the black hair at the front is rude and scams the customers.She said we'll get the money for the shots  back if the doctor decided not to give the shots today because of his infected eye and said he might still give the shots even with the eye infection.Doctor Fuentes said to refund the money back for the shots in the front desk after the exam because he will give him shots next week. When we came to pickup the money, the rude girl said we owe them $23 more dollars after all the money they took because the tiny medication is $72!I didn't agree to pay that much money and the doctor didn't say it would be that much. The girl didn't want to give the money back or tell us how much each medication costed. She didn't want to even give a receipt until we gave her another $23 dollars all in rudeness.She is rude and tricks people out of their money by taking it up front and then at the end saying people owe more money.If I knew it was $72, I might have taken one medication but not everything he pushed just to make money. We already had eye infection cream and he said his was better and I didn't want it, I only wanted the antibiotics and he charged over $30 for that.We used to get those meds for $10 in low cost clinics in Los Angeles.This place is fake and call themselves low cost but they bait and switch because they take money upfront and don't give you any back when you leave. They found a way to use the money and convince you that you owe them and they got you in the door by saying low cost.We got an extra eye cream our cat didn't need and the Dr. said he has to make a few more visits before he can do spay and immunizations just to charge more money for visits.This isn't an honest way to make money. It's a great way to mess up their own reputation and I'll be making a complaint to the Clark County board of Veterinarians so no one else has to go through this.Find a real low-cost clinic, this one is fake. Don't come here and get your money stolen and pay money at the end when you don't know how much everything costed. Read Less