Lone Mountain Animal Hospital

Very nice and helpful vets. Cheaper than any other vet I've been too, they helped see if they can lower the cost for my Cat's medication to fit into my budget. Quite efficient at what they do. Would recommend to anyone. Read Less

We love to board our dogs at their vet's office. They are well taken care of and loved while at "dog camp". I love that the staff updates us with texts and pics while we are on vacatuon. Should medical situations arise, they receive immediate care. Read Less

The Staff At Lone Mountain Animal Hospital Was Very Nice And Helpful. We Couldn't Have Received Any Better More Knowledgeable Service From Our Female Veterinarian For Our Newly Adopted Lil Girl Bunny Rabbit"Chubby" That's Why I Have Been A Repeat Customer At Lone Mountain For 30 Plus Years! Thank You, Brett & Kalista Read Less

Today we took our cat Gipper in. He was sick. Our vet doctor who's name I have forgotten was very nice. She was caring and supporting when she gave us the news that he was terminal. I felt like I was given our options with care and compassion .Thank you. Entire staff was just as wonderful I would recommend this office to anyone. Read Less

They don't clean the tables very often. We brought a bunny in and it peed all over the place. The vet was touching it, and then touching her face and her papers. They did not clean it up, and then the other vet came in and put the papers that we were supposed to take home on all of the pee, and it was really gross. But they give good service, and they are really nice. Read Less

Never long waits. Good doctors that seem to care. Very responsive in returning calls, refilling prescriptions and informing about lab results. They were great about drawing blood with me present to calm my nervous dog. Read Less

Had to help an elderly lady with her bearded dragon was 10 yes old loosing weight she made the right decision and I bought him to Line Mountain animal hosp same room where I had to have my little dog go to sleep and wake up in heaven. The staff were considerate and kind they are very good and have compassion for pet owners. Highly appreciated and I recommend this animal hospital.. Read Less

One dark and gloomy evening, I peeked into the cage where my lady rats live and I found our fat little fluff ball of a rat sprawled in an unusual and uncomfortable position, like an old lady who'd fallen and can't get up. Concerned, I lifted her and she was completely limp in my hands. Upon further inspection she seemed to have lost her balance and motor skills, causing me to fear that she had been victim to a stroke or some other hard to rebound from problem. Fearing for the worst, my boyfriend and I stayed up until 3am cuddling and coaxing her to nibble some food or have a little water. We kept a close eye on her throughout the next day, and there were a lot of tears because we legitimately feared she was on death's door. It wasn't easy for us to find a veterinarian who would take in rodents, as their small size makes them harder to diagnose. Everything from drawing blood to surgery is exponentially complicated by the fact your patient is less than a pound (though Newt, bless her heart, comes pretty damn close)... When he found these guys, my boyfriend rushed Newt over as soon as he got off the phone. Upon check in, his stress levels were diminished by how NICE everyone was, and how genuinely they seemed to care about our little girl. A lot of people are dimissive of rats, if not outright hating them, but she was given thorough care and given lots of love in the two days she stayed in their care. When the vet who took on the case wasn't scheduled at the location the next day, she STILL made a trip over just to check in on Newt and left a voicemail letting us know how she was doing. We appreciate that a lot. When we checked in later that day, we were told that Newt had garnered a lot of attention as everyone wanted to see the sweet little squishball. Again, this made us feel very relieved and comfortable leaving her in their care. When we picked up our lady today, she was doing SO much better, back to her old self!! We were given a diagnosis, meds to give her, and many compliments on what a lovely little being we had on our hands. The staff didn't seem annoyed or bothered by our calls to check in on her, and they were very upfront with us about our options and the costs associated with them. So, while I generally don't like going to the vet (means a sick pet, lots of worry, expenses, etc.) I'm SO happy to know that if ever one of our bubs falls ill again there's a wonderful staff here to take care of them in their time of need. Half the battle was just finding someone who would care for rats, so knowing we can come to Lone Mountain Animal Hospital provides great peace of mind. Read Less

I liked the front staff, so I want to point out that my experience with them was good. With that said, I'm not satisfied with the medical treatment from the veterinarian.My German Shepherd is a very submissive dog to everyone, and I've never had a complaint about him, so I was told that his ear could not be flushed last week or this week because he was resisting treatment. When I confronted the charges of the ear cleaning from last week, the story was changed that his ear was in fact cleaned the first time. I did not notice his ears to be wet last time and I even asked if his ears were actually cleaned. Moreover, I've always been given a bigger bottle of keto ear flush from every other vet when this occurs, but I was prescribed a bottle that was too small, so I ran out before the week was even over and had to buy another smaller bottle on the second visit. To put it simply, I believe that I've been charged for treatment that was not actually applied and their story is not consistent with charges on my receipt. I recommend another vet to be honest. Read Less

I love it here yet hate to come if that makes sense! Lovely staff that is super sweet. Their online portal makes it easy to book an appointment with usual openings within a day or so out. Our Vet is Dr. White who gives you half super model half super hero. She's patient and appears to treat her techs well. You are given your price breakdown before services which is a very nice touch! My Smokey was having itching issues and she treated him well. The staff will also call with follow up to ensure your babies are well. Read Less

I took my bunny Oliver here to get neutered.  This isn't my usual veterinary hospital,so I was a bit nervous about experimenting with a new place.  When I called to check up on him, I was given a lot of information and a time to pick him up.  When I arrived to pick him up I saw the vet who answers all of my questions. (I had a lot.) She seemed to appreciate bunnies as pets and she made me feel well informed.  She was doctor Parker. I was happy with the price, the care my pet was given, and the friendliness of staff. Read Less

The doctor had been personally calling me with updates, which I really appreciated. Working with Dr Taylor Parker was great. I'm very impressed with her & she is so sweet. Although, I'm pretty disappointed that after $360...the problem isn't any better than when I brought the pet in. :( The front desk...Tonya I believe, was very short with me on the phone & in person when inquiring about the bill. Read Less

This place and the staff have no heart. All they care about is money. We had a little bunny and it was dying and they kept it in the room, in pain and torture until we payed 300 dollars. Disgusting. All they care about it money. Awful pricing and no heart. We couldn't afford that. And if we just drove off and left they would just leave the rabbit to suffer and die. to put the rabbit to sleep it costed 48 dollars. The rabbit would already die for free. And then they would give us the dead rabbit in a box. What would I do with a dead rabbit? So they also offered a rabbit cremation for the "low" price of 130 dollars. so we had to pay 178 dollars for our rabbit to die. This place is awful. I would never suggest for you to come here. Unnafordable and disgusting excuse for a hospital. Read Less

This place and the people who work for it, make me absolutely sick to my stomach. My boyfriend and I brought in a kitten who was about 7 weeks old and was bleeding from her butt. The vet suggested that the kitten had herpes and wanted to check her for cancer, without even doing an exam. I've had a kitten with herpes in the past, and the kitten I brought in this day had absolutely no signs of having the herpes virus. Within 5 minutes the vet's assistant came back into the room with an estimate of over $200. When we told the vet that we could not afford the leukemia snap shot test, she assured us that everything seemed fine and that the kitten was going to be okay. So, we took her home, and days later we realized something was wrong with the kitten and the bleeding was getting worse. Yesterday, we made the tough decision of taking her to a shelter, so that she could get the medical attention she needed, since we couldn't afford it. We just found out that the kitten had a severe congenital disease, and needed to be euthanized. Our kitten needed medical attention, and since we didn't have the money for procedures that weren't even necessary, we were assured that she would be fine, and sent away. You would think that people would seek a job in the medical field to help. Instead, they do it for the money, and turn people away if they can't afford whatever needs to be done. Read Less

I brought my cat, Tigger, to the Lone Animal Hospital for his shots, to have him neutered and a general checkup.. I stopped by and filled him out the required paperwork in advance and made an appointment for the following Tuesday. The more experienced staff took over and the veterinarian ensured that Tigger received excellent care and even called the following day to check on him. He was fine and recovered quickly. If you are seeking friendly, knowledgeable veterinarian and staff to manage your pet's needs at a reasonable price, give them a call! Read Less

I want to give a BIG thank you to the staff at LMAH for the beautiful card they sent after having to have my guinea pig put to sleep. Their caring staff personally signed the card and meant a lot. I will definitely bring my chihuahua there for any vet needs!!!Read Less

Every year on the anniversary of my lizards death I am reminded to bring him in for another visit via email. You already convinced me to spend $200 to save him, and it didn't work, and now I am reminded of it each year. This place gets 2 stars because they have vets that can see exotic pets, but that's the only reason why. Read Less

To anyone looking for an awesome vet. Dr. Lee @ Lone Mountain Animal Hospital is the best! The staff is so caring, smart, and beyond personable. They even took the time to hand write me a card when we lost our piggy Gordie, even though they didn't treat him at the time of the loss. They have taken the most excellent care of him in the past. One of the best vets ever! Read Less

Don't give thease people your bizz when u call for a price on any thing they give u the phone price I know I use to take my dogs there never a gain when they get u there and they get u in the back the price becomes 3 prices o this is the price for to treat your dog ok and this is the price for a little better treatment and THIS is the price for the best care u can get O and by the way if u don't have your dog tagged with the city they tell u frist if u bring your pet back and they don't see the city tag THEY send the DOG POUND to your house ya I saI'd it they turn u in not knowing what u are going through so now your kids got get a little less food to eat or the gas money u had saved by by o and there teeth cleaning started at 140 bucks got there to pick up my dog 400 bucks I didn't have IT THEY TRIDE TO HOLD my dog for RAMSOM and told me I wold not get my pet unless I payed I flipped the f..K out STOP DONT go hear u will regret it THERE LEACHESRead Less

We have brought our pets to LMH for a few years now. The only reason I do not give it a 5 star is because when our sons dog was seizing one after the other and we had to rush her there, they would not work with him for the bill. My son was a basket case being she was his one and only dog he has ever had. He is a young kid (20s) and could not afford everything at the drop of the hat. He ended up having to let her go. Other than that, the Doctors and staff at LMH are all very friendly and nice and my dogs love them all. Thank you! Read Less

The staff are very friendly welcoming u with a smile from beginning to end of ur visit the doctors are very nice people I have a Boxer and she gives Line Mountain Animal Hospital two paws up keep up the great work guys and thank u.... Read Less

I would give a 5. I have been coming here since 1995. Always a great place. However a new vet gave my foster puppies their first shots and from the time the needle went into one of the puppies leg, all heck broke loose. He continued on a downward spiral and passed away after 1 week. Super sad and not sure what happened. . I should have had Dr White. I knew it when I walked in. I always get foster dogs their shots here and the shot cost is awesome. Got dogs fixed here went very smooth. Read Less

Great staff and doctors. Always very friendly when I go in with my pet. I Luv that they not only specialize in dogs and cats but also reptiles ( I take my desert tortoise here). I highly recommend to anyone looking for great doctor for your pets. Prices are also affordable. Read Less

Yesterday my brother in law found a chihuahua that had been hit by a car. Her back legs were very weak and she was bleeding internally. I took her to Lone Mountain animal hospital in hopes they could help her. I told the lady at the desk what the situation was and she asked if we wanted to keep her. I said in all honesty if she is as injured as I believe I can't afford the cost to help her. With the other reviews of how costly this place is, I'm sure MANY people wouldn't have been able to afford her surely hefty bill. But I kept stressing I wanted to know what was going on. Can you keep me posted? Will you take my number? Can you call me and let me know what is going on? Can you take down my number? After asking several times another lady came and took my name and telephone number and said THEY WOULD KEEP ME INFORMED. Now mind you it was 6 o'clock when I dropped her off and they close at 7. So shortly after I reached home I phoned them and they had the audacity to tell me once you release a dog over they can't give out any info? Wait, what? So why in the hell did you tell me you would keep me informed? Why would you have not told me to my face that you cannot release info over the phone. I would have sat there and waited! I'm an avid animal lover and am EXTREMELY concerned about this dog I've nursed over the past 24 hours. How will I know now if she even lived? If there was something I could've done? No like previous reviews this place is all about the money and once I made it known I didn't have the means for a large vet bill, I was duped to my face just to get me out of there. I pray that baby is ok, finds a good home, and hopefully shits all over that place!Read Less

Been coming here for several years with our chinchillas and guinea pigs. Switched our dogs here two years ago and I love it . Best thing is they have email. When we were ready to put Luke down due to his cancer, sending them emails and arranging everything made it so much better. I could not of talked on the phone . Dr. Lee and all the staff rock. We are truly blessed. The Fife family. Read Less

We have been taking our pets to LMAH and Dr. White for decades now, despite moving three times, we remain dedicated to our vet here. Appointments are always on time and in-and-out and the staff there is positive, friendly, and knows their stuff. Read Less

Super frustrated. Brought my glider in for a recheck and my vet was unavailable even though I made an appointment (this is pretty typical, they skip over appts for walk ins) so I saw a different one. During the exam he popped the gliders Joey out of the pouch thinking it was a mass. I told him it was a Joey and to put it back and he was certain that this is why my glider had pus and blood coming out with urine. I highly doubt it, but she has finished her round of antibiotics and this was just a recheck so I don't argue. I get home to put her back with her husband and low and behold the Joey is still hanging out of her pouch. Not only did he pop it out and increase the likelihood of rejection, he didn't even put it back. This Joey is nowhere near ready to be out, luckily I saw it and got it put back in to finish cooking. There is no excuse for this, if you aren't qualified and educated on gliders, don't touch it. I will wait for a vet that knows what they are doing. Needless to say, I won't be back. Third strike. I'm done.Read Less

Bought Peruvian Guinea pig at pet store, I know, was sick two days later and brought him to this Animal Hospital. The place is very clean, the staff is very caring and attentive and the doctor took good care of him. Mozart is all well now and my daughter is very happy.Read Less

Last Friday we took a little street bunny to Lone Mountain because he had a sore on his side and I was very worrried. We called the little bunny Bun Bun and he belonged to the street but I had been feeding him since the day I saw his little tiny body with big ears standing in the middle of the road. The receptionist was incredibly caring with me and the vet and her assistant were so gentle and loving of little Bun Bun that I felt they would tell me the best thing to do. Sadly we left little Bun Bun there because there was nothing that could be done for him and the vet would carefully put him to sleep. I was crying so much that my husband had to look after the paper work and when they presented us with the account they had waivered the sleeping fee. I feel that these people cared more for us and our little street bunny than any human medical doctor I have come across in this country. Thank-you for your compassion and caring. I highly recommend your hospital to anyone who cares about their little friends.Read Less

They lost my kitties sample today. We've had this test taken now twice, and still no answers or good reports. How do you lose my cats sample? Aren't you suppose to label it? I'm worried that he is going to die, and I feel like they don't care. The vet wont take my calls, and its a shame :( Read Less