OK... so here is my experience with Erin... As a good Yelper, I looked for a groomer in the west side of town so this place came up with pretty good reviews, I've decided to make an appointment. I hav... Read More
OK... so here is my experience with Erin... As a good Yelper, I looked for a groomer in the west side of town so this place came up with pretty good reviews, I've decided to make an appointment. I have a 13.5 pounds shih tzu, with no behavioral problems whatsoever, she is sweet as pie however, as you can imagine, she is not always trilled to go to the groomers, she's a bit nervous. After waiting for Erin around 15 minutes, she finally comes over to talk to me about my little dog, she's very hesitant to take her and has no rapport with my little dog, she asked me if she has been to the groomers before and I replied yes. She has not even touched my dog, and she is already talking about to get her with a different groomer that arrives at 2 pm, when my appointment was at 8:00 am!!!So after a little chat about the services I want, she tells me that she will try to do it but, if my dog was going to get snippy she will call me to pick her up (my fellow yelpers, please keep in mind that I have a 13.5 pounds shih tzu) Kind of second guessing myself, I decided to give her a shot, I asked the personnel at the reception if I was good to go, they told me yes, I walked out of the place, I barely got to my truck and someone came over and told me that Erin will not groom my dog because wouldn't let her do anything. I was offered the other groomer at 2 pm, that I could leave my dog there until then, to which I answered, NO, thank you! You couldn't handle her for 3 or 4 minutes and you want me to leave her here for 6 hours? I don't think so! Anyway at this point I am just glad that this happened, because if she didn't get along with the dog since the beggining and still done the grooming who knows how my little pooch would have been treated.Thankfully there are other places to go to in town, and even if my current groomer is in the opposite side of town, I much rather take it with a person that knows how to treat their main clientele, which is my pet. Granted! my pet didn't get groomed but I WILL NOT RECOMMEND this place!!!At work, sooner or later you will run into a challenge, and if you can't overcome the littlest obstacles you should not be doing that.I've noticed that this place has 5 stars, but only has 5 reviews...Anyway! have a good one and keep yelping!!! Read Less