Dr. Costa and everyone at Spencer Springs are the best in town! I have been taking my pets to Dr. Costa for many years and there is no one that really compares. She is so kind, compassionate, and re... Read More
Dr. Costa and everyone at Spencer Springs are the best in town! I have been taking my pets to Dr. Costa for many years and there is no one that really compares. She is so kind, compassionate, and really knows her stuff. It's definitely worth the drive and any wait in the office. The wait is only because they spend as much time as needed with each patient. Everyone who works there is so kind and passionate about their job. They truly love each animal that walks in. I have numerous wonderful stories about Dr. Costa. Last year, she helped us take care of a cat that I had found on a playground. They stayed open late just to accomodate us last minute. My current cat, which I actually got from her office a few years ago, has had many visits, all being top notch. Yesterday, she had to get a dental cleaning done. It turned out that my cat needed extra attention and quite a few extractions. Instead of rushing through, Dr. Costa and her team stayed late to accomodate the situation. She decided to keep the cat overnight to watch her and has been very responsive. Last night, they called at 9 pm to give me an update. They had been there since 7:30 and didn't leave until who knows what time (I know at least 9). The fact that they took the time to keep me updated so late and after what I am sure was a long day, made me smile. This morning, I got another call, this time directly from Dr. Costa, to check in. Again, something that was above and beyond what is necessary. She and her staff truly love animals and despite how busy they can get, give each person her undivided attention. I don't know how she is able to come each day with such a big smile and positive attitude, but it is definitely evident. I wish every medical professional was this amazing. So, to make a long story short, make sure you take your pet here if you want the best care! Read Less