Vca Desert Inn Animal Hospital

Was able to schedule an appointment on a Sunday with a live person on location. Everyone one I had contact with showed care and understanding, for both myself and my pet. I was very satisfied with the visit, especially the explanation of the care provided. Thanks DIAH for the peace of mind. Read Less

Went in for the vacations. Friendly staff. Would be a higher rating if they had more seating. For the Wednesday / Sunday discount it's first come first serve. Only issue was standing for an hour and a half. Staff gave a great rough guesstimate of how long. All in all was decent trip for vacations for the savings in cost. Read Less

The Staff at Desert Inn Animal Hospital are the best. The staff always greet you with a smile and are ALWAYS pleasant to talk to. They truly love animals and it shows! It is the ONLY place I will take my dog. With many choices of vets in the Las Vegas Valley, this is by far the best! Read Less

One of the most caring animal hospitals you'll ever go. I went there to put down my dog on April 18th and the nurse's were very helpful and the doctors are very informative. They gave me and my family time to grieve before we left. Everything was so peaceful and nothing was rushed. And within a week later we received a very heart felt card from the hospital that brought me to tears. ♥ Read Less

I had to bring in my lab mix Carmine on Friday April 6th, 2018. Coming in the door they made sure that I was rushed right into the back and that my dog was seen immediately. Unfortunately my baby had cancer and there was nothing that could be done, however the staff and Doctor were amazing, they were empathetic, totally understanding, and helped me make the most humane choice. Although it hurt to have to put my dog to sleep, it was done with all the love and compassion that one would hope for and it really allowed me to have some closure, as well as the ability to ensure that her burial plans were taken care of all at the same time. I have 4 other dogs, and I will be returning for services in the future , thank you for making me feel comfortable and making me feel that my dog was the most important situation that you had going on, and for the respect and assistance in making my decision. Read Less

We took our last pet here on what turned out to be her last day. The doctor was very cold and clinical the whole time and showed no compassion or sympathy for what we were going through. If you've never euthanized a dog, they don't always close their eyes after being given the anesthesia, and this was the case with our pet. We freaked out when the doctor inserted the needle with the medicine that would kill our dog because we thought she could still feel pain. The rudely yelled an explanation at us that the dog won't close her eyes. No sympathy, no compassion, nothing. He might have been right, but that's a terrible way to treat people saying goodbye to their pet. We also ordered a memento of our pet including a clay paw print to remember her by. When we went to pick it up, we got most of the memento, but not the clay paw print. They called the next day to say it was a mistake on the part of the crematorium, and they would like to refund our money, but didn't charge us for it so there was nothing they could do. They're well equipped and have long hours, but the lack of sympathy and caring makes me never want to visit this vet again. Read Less

When I first moved here I asked a neighbor if she could recommend a vet, and she sent me here. This is the best vets office I have ever been too in any place I've lived. For one, they have a large staff of very helpful knowledgeable people, also because they have so many people I can get an appointment same day or next day anytime I call. They also saved my dad's dogs life. The wait time when you're in the lobby is normal for the many vets I've been too in my dogs 14 years. Read Less

Absolutely love it here! This is the 3rd veterinarian I've used in Vegas and absolutely the best. Never get stuck waiting for hours to be seen and employees actually are knowledgable and work well with my dogs. Better priced than the other places too. Plus waiting room is a large area with plenty of seating. Read Less

They are professional and treat my fur baby like their own. I will not go anywhere else. The facility is clean, services are quick and the Dr.'s are the best. Every breeder I know uses them. To go anywhere else is a waste. They love my Zeus. Read Less

******A REVIEW AND A NOTICE******Last month I had brought my 6yr old PitBull in for a microchip and a concerning bump on his chest. They had quoted me 2 very reasonable prices, the low end included just taking a biopsy of the bump and sending it to the lab & the higher end included putting him under anesthesia and removing the mass completely + sending to the lab. I was not financially ready for either options at the time and they didn't pressure me into doing one over the other. I am in the process of getting finances ready to make an appointment for the first option, as I really don't want to put my dog completely under anesthesia, unless it is absolutely necessary, that's just my personal choice.This week, I had brought my cat in for a check up and Dr. Coy informed me that my 10 month old cat has heart murmurs. She also took him to the back to get a 2nd opinion by another vet who has 40+ years experience in the field, and he confirmed the heart murmurs. Again, I was quoted for 2 options, a low-end & high-end, with a breakdown of everything they would need to perform on my cat, she even informed me on what I could or could NOT skip out on. I decided to skip the x-rays and immediately approved them to take a blood/urine sample to see if his liver/kidneys would be able to withstand the medications he would need to be taking for his heart murmurs. I will be bringing him back in order to do further testing with an "echo" ultrasound in a few weeks as they would need a specialist to come in and perform the procedure on my cat to see exactly what is going on in his heart and proceed from there. The following is majorly for 'Belinda M.' & anyone else who has a critically injured animal: I regret to inform you, but they were doing you a favor in giving you the emergency animal hospital's information. If your dog needed a blood transfusion, the VE+CC is the only 24 hour emergency animal hospital who is equipped to perform such procedures. I speak from experience when my cat was shot & nearly killed in critical condition. I called multiple vets (including my primary) and they all referred me to VE+CC. Please consider the fact that your dog was in critical condition when you brought him in. If they had began examining him and found out that he needed medical attention that they were not equipped for, your beloved pet just lost all of that very precious time in which could have been utilized in getting your animal to the proper care in the first place. If they truly weren't looking out for you and your animal's best interests, they wouldn't still be in business with loyal clients & patients. Read Less

Business HoursMonday through Saturday: 6 a.m.--10 p.m.Sunday: 7 a.m.--10 p.m.I walked in the door tonight at 8:10pm with my 13 year old miniature pinscher bleeding out his mouth and nose.  I was quickly greeted by a woman at the front desk who told me "Sorry we are not taking any more clients tonight".  I stated the obvious "My dog is bleeding from somewhere" to which she replied "You will have to take him to the emergency clinic" she then proceeded to grab a sticky note and quickly jot down the address. She had no concern at all for my baby, her only concern was getting me out the front door so she would not have to deal with me and my "drama".   Obviously this place has no concern for your fur children.  I will never, ever step foot in the door again and will tell everyone I can the way we were treated.  One star is to much but I did not have an option for negative stars!!I work in the healthcare field and I would never treat ANYONE the way me and my pet were treated tonight.  How dare you state on your website "Desert Inn Animal Hospital is both a state-of-the-art and a "state-of-the-heart" veterinary practice"Not one person in the building had any concern for the medical emergency and distress my fur baby was experiencing.  You are horrible, horrible people!! Read Less

I've taken my kitten here a few times. My only complaint is that they didn't properly file my kittens immunization records, (that i got done here) so when I brought him for his next set of shots they gave him the rabies shot twice within a month time frame.. they're friendly here tho. When I asked for a reimbursement they gave me it. So the issue was resolved. Read Less

Love Desert Inn Animal Hospital!!!!  We have been going to Desert Inn Animal Hospital for the past 4.5 years and have been very satisfied with the level of professionalism.  Our English Bulldog was a puppy when we started going there.  They are very knowledgeable regarding English Bulldogs and we would not take him to any other Animal Hospital.Thank you Desert Inn Animal Hospital!!!! Read Less

I took my parents dog Jade to Desert Inn vet hospital. She needes her yearly shots and to have some other issue looked at. When we arrives we were welcomed once we got into the door. The one thing that i loves waz that the vet smelled clean amd thats important to me.  Clean with friendly staff. Read Less

I bring all my dogs here. There staff are amazing and polite. They take care of everything, they are very patient and answer all of our questions. And of course they are so sweet to out fur babies. Dr. Coy and her assistant were very professional and knowledgeable. Thanks again! Read Less

If you are looking for a vet office that cares about your animals Desert Inn Animal Hospital  is for you.  I have been s client for 27 years and would never change .  I board my dogs there as well they come home happy and healthy Read Less

DO NOT BOARD YOUR DOG HERE!!! This used to be a good vet clinic with boarding. The original vet owners have sold out to a corporation that cares little about the pets. As far as boarding, I'm lucky to have had the correct dog returned to me upon pickup. They are disorganized, sloppy, careless, and dirty. The employees apparently aren't screened well, as they stole my dog's towels/blankets. They have no explanation whatsoever. I also brought enough food for two weeks, and I was only gone 5 days. They could not find her remaining food or treats. No explanation, just shrugging. Seriously?? I paid for this. They also said they gave her a bath on the last day, but she smells and is scratching constantly, so I do not believe she was bathed, and probably now has fleas. Never, Never again will I board my dog here!!!! By the way, I complained at the front desk and asked that the manager call me, and no one has called !!! BEWARE!!! Read Less

DO NOT BOARD YOUR DOG HERE!!!This used to be a good vet clinic with boarding. The original vet owners have sold out to a corporation that cares little about the pets. As far as boarding, I'm lucky to have had the correct dog returned to me upon pickup. They are disorganized, sloppy, careless, and dirty. The employees apparently aren't screened well, as they stole my dog's towels/blankets.  They have no explanation whatsoever.  I also brought enough food for two weeks, and I was only gone 5 days. They could not find her remaining food or treats.  No explanation, just shrugging.  Seriously?? I paid for this. They also said they gave her a bath on the last day, but she smells and is scratching constantly, so I do not believe she was bathed, and probably now has fleas. Never, Never again will I board my dog here!!!!   By the way, I complained at the front desk and asked that the manager call me, and no one has called !!!   BEWARE!!! Read Less

Really appreciated this Hospital professionalism compassion. I have been here before, they were great then too. Dr Jennifer was considerate of my dog and me staff went out of there way to help. I will return and make these guys my regular vets! Read Less

I have never had a bad experience here.  Been coming here for about 2 years.  I have taken at least 6 different dogs here for vaccines and other things... I have also taken a guinea pig here.  The first time I came here was a day after I found my first puppy on fremont street about 2 years ago.  He ended up having parvovirus and had to stay here for about a week.  The vet sent me updates and always answered my questions quickly about how he was doing.  They saved his life!  I believe they kept the price down as low as they could for me as well.  They quickly helped me set up a care credit card as well bc I am a college student and couldnt afford the cost for his care.  I bring my dogs here for their low cost vaccinne clinic and for any other issues.  Its only $50 if I need to bring one of my pets in for any health concern which I think is a good price especially for the quality of care they receive.  I recently took a couple of my dogs in for a dental exam and they were very thorough with their check so I feel comfortable that the price quote is accurate.  I took my dogs to other places and they barely even looked at their teeth before giving me a price quote I knew was waaaay too low as one of my rescues needs A LOT of teeth removed.  I also had a great experience taking one of my rescue guinea pigs here.  My guinea pig was experiencing seizures for reasons unknown and ultimately had to be put down.  It was hard but the vet was so compassionate and made the experience a little easier for me.  Anyways... I love animals and my fur family is likely to grow because I keep stumbling upon homeless animals haha so its nice having a vet that I am used to going to and trust with all my babies. Read Less

Had a fantastic experience with this animal hospital. One of the animal corrections officers recommended this place to me after I had an unfortunate experience at another one, and everyone here is so nice and pleasant and good to my dog. As soon as walked in, the atmosphere was different than any other I have been to. My dog was different, even. He didn't shake, his tail wagged, and his experience was delightful. He had an eye mass removal, several shots, and a deep dental cleaning. All went well, fairly priced, and I will return with my other dog too. Great place overall!! Read Less

Honest, informative, and caring. That describes why we've decided to make Desert Inn Animal Hospital our go-to vet in Las Vegas. After trying two other vet clinics closer to us, the second one when our shepherd puppy had lost so much weight that her ribs and hip bones were showing (that vet told us 'puppies gain and lose weight because they are growing so fast,' when in fact our dog was slowly starving to death because of a pancreatic problem), we went to see Dr. Willy at Desert Inn Animal Hospital. It was well worth the extra 10 minutes drive. She took one look at our puppy and ordered blood tests that ended up with a diagnosis of EPI, which as it turns out is highly treatable by adding the missing pancreatic enzyme to her food. Two months later our pup has put on 15 pounds and is back to being her beautiful happy and healthy self. In addition to being knowledgeable, Dr. Willy is also very caring, and the clinic very clean and well organized. She/they also told us all our costs upfront, and gave good recommendations as to what we should do first, etc. FIVE STARS! Read Less

They stole $116 from me. They tried to say back in December, when I had a visit and they prescribed a bunch of meds for my dog, that I didn't pay them $116. First off-I paid cash and the guy up front stole it. Secondly- they would never give me the meds if I didn't pay. Dr Coy there is amazing, but you have to deal with theives and liars to get to her. Not worth it! Go anywhere else but here! Read Less

Boarded my dogs for 5 days. Could not have been more confident or pleased with their handling and care. Each dog was give a 'welcome' check up, nails done, shots updated. Called to check and was told the dogs were on a walk. DIHS was as caring for my kids as I think I am - I will always go to them for my pet cares and concerns. Read Less

Our English Bulldog woke-up with her tail irritated and emitting a foul smell. Knowing that this breed is prone to infections I checked online for a Vet that has experience with Bulldogs as they have unique health challenges. I live over 100 miles from Desert Inn Animal Hospital but they were able to get us in that day. The Vet was very good and knew right away that our EB had an infection in her tail pocket. We were prescribed antibiotics and on our way! I would have rated higher had it not been that I had sticker-shock over the $200+ bill that did not include cleaning the affected area - I did that when we got home! I will return but will be prepared for the cost. Read Less

This was an emergency treatment for a bee sting that could have gone from bad to worse if it weren't for the fast and skilled intervention of the vet and staff at Desert Inn Animal Hospital. Both Amara, our husky, and we thank you from the bottom of our hearts for helping to prevent a wonderful vacation from going bad. You're the best! Read Less

We took in our 2 month old baby pitbull because we believed she ate a corn cob. The vet came in for about 3 minutes took a look and left. The assistant enetered the room with a sheet of paper with unnecessary tests and treatments all adding up to about $500.00 and she added if surgery was necessary it would be an additional $1,500 she wanted to do a parvo test which I was certain my dog didnt have. When we began to explain we didnt have 500 at hand to just give up she began talking about how we would have to euthanize our baby. We left and never came back turns out she pooped the corn bits out and was perfectly fine after that. They are totally out for your money and they do not care about your pet. Beware. Read Less

They saved my english bulldog's life! Thank you Dr. Franco, Dr. Coy, and to the amazing staff that took care of my baby. Their team is exceptional and will care for your animals with lots of love and compassion. They communicate about your pet's condition throughout their whole treatment. Vets even call you on your phone for follow ups. Read Less

We just moved here from Phoenix. Our female boxer had a nasty mass on her face. They were able to determine it was cancer and got her right in for surgery. Dr. Franco and the staff were amazing. They have a lot of vets there so appointments are easier to get. Also, the cost was very reasonable. I would definitely recommend them to anyone.Read Less

I found the price very reasonable.very friendly and knowledgeable. Everything was super clean.I found a cat that had a bad respiratory infection and both eyes swelled shut. I think 80.00 was more than reasonable to save this kittens life. Read Less

I took my pup into the clinic for a vaccination. First think I had to fill out a former. The information they asked for was in his records. Then I sat for over 2 hrs while they shuffled others ahead of us. Then they almost gave him the wrong shot. I just moved all our animals to this hospital and I will be moving them again. A customer should never be treated this way and I refuse to allow. My puppies deserve the best and this place is far from being the best. Read Less

Why would you be open until 10pm and not have a vet on staff!! I brought my dog in who was throwing up some blood at 7:30p and they had to refer me to the the emergency vet. I'm sorry that we couldn't come when it was more convenient for your office hours. I highly advise you change your hours or post it EVERYWHERE that unless it's before 6p, chances are your animal won't be seen. I just hope my dog is okay or it's going to be really hard for me not to blame you. Read Less

Why would you be open until 10pm and not have a vet on staff!! I brought my dog in who was throwing up some blood at 7:30p and they had to refer me to the the emergency vet. I'm sorry that we couldn't come when it was more convenient for your office hours. I highly advise you change your hours or post it EVERYWHERE that unless it's before 6p, chances are your animal won't be seen. I just hope my dog is okay or it's going to be really hard for me not to blame you. Read Less

This is a great place to take my cats when tthey need medical attenion. Dr. Willey did eye surgery on one of my cats both eyes. The hiyy is fine now. Everyone there is friendly and very knowledgeable. I highly recommend tthis place. Also it is affordable. Read Less

I was referred here because they are the sister facility to my Vet Warm Springs Animal Hospital. What an amazing caring staff my kitty had blood in urine and I was sufficiently freaked out.  He is on medication and they fit me in when I called. I will definitely bring him here again. Read Less

I can't tell you or anyone how Good the people are that work here. All of them are so Friendly and caring for your animals. We have been going to them for years and if DR. LIngwall is not available we don't hesitate or wait because they are all Outstanding. We even used their boarding once for our older dog as we went on vacation and they even texted us to let us know she was doing fine. Can't say enough Positive words about them. Read Less

DONT TAKE YOUR LOVED PET HERE!! OR GET A SECOND OPINION!! If it were up to me I would give a negative rating. People are nice and it would be a place I would recommend if it wasn't for this.. I took my dog because she was limping, I was told she might have a tear in her acl. That it might heal itself, if not she would need $4000 surgery. Days went on and my normally active dog was sad, she wouldn't get up her bed (we assumed she was in pain) we decided to take her back. They told me that the acl must be torn now. They asked me if the thought the medicine work. I TOLD THEM I DONT KNOW WHAT THEY WERE TALKING ABOUT. COME TO FIND OUT THEY NEGLECTED TO SEND ME HOME TO ANTI INFLAMMATORY/ PAIN MEDS! THEY WROTE IT ON MY DOGS CHART BUT NEVER GAVE IT TO ME. There was a possibility that would of worked for my dog and she wouldn't of been in pain.. back to my second appointment, I agreed to having X-rays taken to see the extent of her injury. After 'reading' the X-rays, they told me she needed surgery. I agreed to that  and made an appointment. I decided to get a second opinion and asked for a copy of the X-rays (the neglected to tell me about the $12 charge of a copy of X-rays I already paid for) and went to another vet. He thought it was strange that my 2 year old pitbull would suffer of that at such a young age.. after her check up and having knowledge in reading her X-rays he told me her acl just had a tear. He gave me some vitamins to help the ligament heal faster and just days later she was running and happy once again! Of course we tired to have her rest and now 2 months later she's 100% back to normal! Days before her scheduled surgery I called to cancel. The day before her surgery I was called to confirm the surgery. I told them that I already called to cancel it, they went ahead and asked why I canceled. I informed them that I took my dog for a second opinion and they said a surgery wasn't needed that she was up and running once again. He proceeded to tell me 'oh that's great getting to spend so much money'. I responded by telling him no it's great and my dog doesn't need an unnecessary surgery. To which he just responded 'oh.' About a month later I get a bill of $12 for a copy of her x-rays. I called and asked them why do I get charge for a copy of x-rays that I already paid $400 for. They said that a copy doesn't come included, I asked to speak to the manager which my call was transferred to but she wasn't there so I proceeded to leave my message. I never got a call back in a couple days went by and I forgot. What I assume is a couple weeks later, I get another bill for $17.22 I call back once again requesting to speak to the manager or a billing manager. Once again she wasn't there, I went ahead and spoke to the receptionist telling her my problem. I apologized for being rude but I was frustrated at my situation. She asked me if I wanted an emailed copy of the x-rays and I told her no that I already got a copy that would've been great when I first asked for the copy but I was never offered that and I was never told that for a physical copy I was going to get charged. This lovely lady went ahead and waived my charge. I will not bring my dogs back to this vet and I will not be recommending this vet to any of my family and friends. Please be aware of this and make sure your pet isn't getting an unnecessary procedure. Read Less

My 9 year old Chihuahua mix Desi was diagnosed with diabetes last month and we finally found a caring place to take him for treatment. Dr. McCullough is amazing and very caring. The staff is also very friendly. Each time we go the wait is short. I would highly recommend Desert Inn Animal Hospital if you want the best care for your furbaby's. Thank you all for getting Desi the treatment he needs. He is on the road to recovery. Read Less

Very caring and compassionate staff.  We had to put our 11 year old dachshund down yesterday.  Called and explained our situation (Max was having severe seizures) When we walked in they were expecting us and made the process as smooth as possible. Thank you for giving us all the time we needed to say our goodbyes and helping to surround our little guy with love. Read Less

These folks truly love animals and their people. They are caring, knowledgable and very thorough. My service dog Murphy, is very important to me and they understand that. Murphy and I are so glad to be there. Read Less

I cannot begin to express my gratitude for Dr. Willey and Dr. Vitale and all the staff at DIAH for their concern and support during Coco's last couple of days before her passing on 7/30/16. Throughout Coco's life and especially during her cancer years with sarcoma and lymphoma, Dr. Willey and staff provided her with the best possible care and I appreciate everything everyone did for Coco. Thank you!! Read Less

I am truly impressed with the people and care here, particularly, Rich the Vet Tech and Dr. Katie McCullough.  I had a dog in my care, that needed vet attention.   I wasn't too familiar with the dog, but knew she was a little stressed out, aka snappy,  that I was taking her to the vet. An assistant help me get her out of the car both of us unharmed. I wish I knew her name, but thank you! Rich was helpful in teaching me how to get her cone on without getting snapped at.  Dr. McCullough offered a practical yet conservative course of treatment, particularly since we couldn't get in touch with the pet parent.  The pups is doing great, probably because she is feeling better! Again, thank you all for your help! Read Less

We love DIAH....Dr Arn and Dr Mong are the best!! You won't find better, caring vets anywhere. The front line staff are always so helpful. They go out of their way to help any way they can. Thanks Emily and Jessica and to all you folks for being g so nice!! Read Less

We love Desert Inn Animal Hospital. Dr. Lingwall cropped our Doberman's ears in June and not only do they look beautiful, he has seen us one to two times per week since then to tape them and follow up with us. There's a vet tech named Terry that is wonderful as well-she is very knowledgable and can answer most of your questions before you even see the doctor. Also, as soon as we walk in the door, we are checked in for our appointments because the front desk staff has taken the time to learn and remember our names. We have seen Dr. Arn a few times as well, and he's exceptional. This has definitely been a great experience for us, and we are grateful for the staff at DIAH for making this whole process so easy! I would highly recommend either of the doctors if you are interested in ear cropping. Read Less

I have lived in Las Vegas for my entire life, and always have owned pets. Never have I once encountered an animal hospital quite like Desert Inn Animal Hospital!Our cat, Cowboy, was in an accident, and had a spiral fracture in his back left leg. We saw multiple vets, until we were referred to Doctor Vitale at Desert Inn Animal Hospital. The vets we were seeing were quoting us astronomical amounts of money to do minor work, recommended amputating his leg, and one just flat out said to put him down, OVER A FRACTURED BONE!We were referred to Doctor Vitale who immediately offered to helped. Took a look at Cowboy's X-Rays, and said to bring him in ASAP, and would give him the surgery needed to save his leg, and most importantly, relieve him of his pain! He was so caring to our boy, explained everything to us thoroughly, and they didn't charge us an arm and a leg. Doctor Vitale also texted us later that evening with updates on Cowboy, sent us pictures, and copies of his newest X-Rays. Genuinely cared for our Cowboy.The whole staff at Desert Inn Animal Hospital is caring, genuine, and shows their patients and families such amazing amounts of respect. I cannot thank them enough for everything they did for our family! I highly recommend them to anyone in an emergency situation to basic animal care. I've never had an experience quite like this before. Desert Inn Animal Hospital puts the animal and families first. Read Less

Many Great Minds are Better Then 1! At DI Hosp, the experience & Education Is so vast that there are very few plan Dum Mistakes. You have Dr Arn ,I call him the Internist ! Dr Willey all around smart & sooo kind, Dr Mong just plan crazy smart & good surgeon., Dr Vitale super Ortho Surgeon, Well if that's not enough, and there are plenty more! Don't for get the Laser that helps your poor old kids Keep walking ,sitting and getting up on there own. It's just late & I can't remember? Don't forget the assts and kind young people that Go out of here way to keep your fabulous pets alive ! Thanks for everything ! Deanna Langer Read Less

Every experience at Desert Inn Animal Hospital has been a positive one...even their reduced cost shot clinic. The offices are always clean, the administrative staff are welcoming and understanding. My pets have always been handled with care, examined thoroughly, and results are prompt. The doctors take their time, give you advise and listen to your concerns. It doesn't get better than this. Read Less

My family and I have been using Desert Inn Animal Hospital for many years now. The staff is compassionate, friendly and accommodating. The doctors are awesome. They take the time to explain what is going on and give you all the options. I would not trust anyone else with my beloved pets. Read Less

I could never say one bad word about Desert Inn Animal Hospital. They are fast, caring, kind and gentle with my dog Oliver. I have had many semi-emergency situations and they allow me to bring him in right on spot. They are fast and so caring. I just love you guys!! Thank you for making pet ownership easier!! Read Less

I found a stray puppy on the road about a month ago, and my best friend suggested I take the dog to Desert Inn Animal Hospital since it was close to her house and she would be able to talk to the doctor with me, so we took the dog in the very next day. The staff was extremely kind and helpful, made sure we knew exactly what the dog needed and how we could take care of it. We got the dog her first set of vaccinations and a microchip on her first visit, and when I received the bill, I was pleasantly surprised to find that they didn't charge me for talking to the doctor since I was a new client, saving me a significant amount of money. Additionally, when I mentioned I wanted to get the dog spayed, and DIAH told me their price for that service, which is significantly higher than my budget allows, they made sure I had everything I needed and knew exactly where to go to get it done for a much lower price. Aside from that, I will happily continue to take my dog to Desert Inn Animal Hospital for all her future health needs. Read Less

Was looking for a place to get my dog's teeth cleaned and Desert Inn Animal Hospital is really close to my house so I called them at (702) 763-7855 and asked for pricing.  They told me I'd have to come in for a free dental consultation.  So I set up an appointment for Saturday 1-2-16 at 10:10 AM.  Upon walking in I was so impressed with their big, clean, fresh-smelling lobby.  Their front desk staff was so friendly and helpful and I was feeling good.  I was taken back to the exam room and Dr. Franco came in and began the exam.  She looked at his teeth a bit and he yapped (probably a sore tooth) and she said he tried to bite her and so she took him in the back to finish the exam.  This made me sort of anxious...like what was she doing to him back there that she couldn't do in front of me? Was she holding him down?  It just made me feel really uneasy.  When she came back in this is the quote she gave me: $46.13 .....Canine dental scale and polish $74.76 .....Pre-op blood profile $39.17 .....IV Catheter Fluids for surgery$17.64 .....Pre-anesthetic medications $16.09 .....Hydromorphone Injection$92.00.....Dental Radiographs $68.20.....Dental Anesthesia Isoflurane $3.50.......Flouride Treatment $9.35.......Biohazardous waste disposal $24.56 ....Clavamox 62.5 MG$15.86 .....Rimadyl 25MG Caplets $40.00 .....Dental Extraction $81.97 .....Dental Extraction $88.65 .....Early Adult DTCTN$5.20 .......Biohazardous Waste Disposal $20.00......DA2PP shot (he is due for this) $11.00......Bordetella (this too) $238.71....Chest x-rays So for a whopping $892.79 I could get my dog's teeth cleaned here. I do appreciate them trying to be thorough because my dog is 11 years old and has a heart murmur.  I have had his teeth cleaned 5 times now and no other place has ever quoted me that much.   I cannot afford to drop nearly a grand every year to clean his teeth.  So thanks, but no thanks.  I'll go elsewhere.  Now I see why they don't give out their prices over the phone...I'm guessing it would scare people away. Read Less

HOLD ON TO YOUR WALLETS ! The prices they charge are quite amazing. Its all about the money here, and everyone from the cashier to the vet, to even their assistant is all about getting the max $$$ they can extract from you. BE CAREFUL ! Ask them upfront what the entire charges will be....add ons for silly things are common with this group. Also ask if post care visits are included in price. They will try and sell you anything and everything...get a second opinion and shop around...Do not let these people rip you off. Read Less

The ONLY reason that they got 2 stars is the Doctor was very nice gentle and personable. EVERYTHING ELSE get no stars. Slow check in even slower check out and then they LIED and over charged me- I was told one price on the phone and charged double. I love my dog but I am on a budget. I was too lazy to drive across town and see what happens! They care more about the money and sticking it to people. The front desk area is more then disorganized they even lost one ladies refund check and she has to now go back there again tomorrow. Would I recommend them? NOPE not unless you can afford to throw money away unnecessarily. I love my dog and dont mind paying for her but to get ripped off because of it left a very bad taste in my mouth. I wont be returning and will let everyone I know that have pets to be wary of them Read Less

We see Dr. Arn every year for our annual exams( we have 4 dogs!) for the last 10 years. When Dr. Arn is not available, we will see other vets in the hospital since we trust them all with the care of our pets. They have always been honest and given us great service for all these years. The staff is always friendly to my family and willing to help us with our needs. My wife and myself have recommended them to our friends for years and we usually run into each other on appointment dates! This is really a family-feeling business in las vegas! Read Less