I'm very conflicted with this review, while I feel like everyone was very nice and did explain everything to me; but I can't shake the feeling that something is not right. I recently adopted/took poss... Read More
I'm very conflicted with this review, while I feel like everyone was very nice and did explain everything to me; but I can't shake the feeling that something is not right. I recently adopted/took possession of a 13 year old pit bull. Besides being a little "moley" and missing some teeth she is overall very happy and spry. About a week ago she began coughing, hacking and throwing up consistently. She still remained happy and eating so we let it run it's course. Three days ago explosive bowels movements occurred and I was so very worried.
I called them Monday and they were able to get me in right away, on Tuesday. Thanks to Yelp I even had a free nail trim. Office staff was super nice, vet tech very friendly and the vet herself was very nice. My appointment was 3:45 and I didn't see the vet till 4:30. There was one other patient family when I got there getting ready to be dismissed.
They worked out a treatment plan and presented it. Including X-rays and blood work it came to almost 700! Not a "here's what we recommend to start with" just "take it all". I opted in for bloodwork, heartworm test and medicine estimate of $100 that brought it to a total of around $350 to start with. Being very concerned about her, especially with stool rating at a 7 and filled with blood I took action.
Approximately 20-25 minutes later I was told that everything looked good. They were going to prescribe some antibiotics, probiotics and a special diet. The total came to $464. I was very much in shell shock and of course I paid it. To further complicate the process I lost my debit card and had to use my son's trust account card and just felt very frazzled. When I asked why it changed so much from the estimate I was told it was the Clavamox totaling in at $110 itself! Why the vet said possibly amoxicillin and then switched to the more expense class of antibiotics, I wouldn't know. I was told really nothing to what they thought the reason for her bloody diarrhea or cough was, but to come back if this doesn't work.
Yeah don't think I will be doing that. Very disappointed overall, just in the end of the process.I left there at 5:19pm. Felt like-very here you go, pay it. I also overheard the vet say to the tech in the back "you see that diploma that's mine and not yours". I don't know if that pertained to another story, animal or to the tech questioning her but that just bothered me.
I usually walk away from my vet office with a good feeling, and I just felt shell shocked, lost as to what happened, lost into what was wrong with my dog and thinking that I need to find her another vet. I didn't really push and I think that's what went wrong. In relation to what they charged for blood work , I found later, is almost twice the amount of others vets in the area. Why she choose a $110 antibiotic instead of a less expensive one, I don't know.
My dog is still hacking, but it was the first night without diarrhea.... so as I said before I am very conflicted. Although I do doubt that one dose of medicine fixed her overnight, more like whatever it was has passed.
I definitely would not recommend without warning to ask LOTS of questions. I can say that I personally would not go back. I feel a little preyed on honestly. Read Less