This Vet is incredible!!! My dog consumed mouse poison while I was at a friend's house with him. We rushed Murphy to Northwest Veterinary. The doctor did the medical procedures, then gave us a prescription. My husband left to have it filled, but came back & said it was $4,000. So this doctor got on the phone & spent a lot of time finding a place that had it for a cheaper price. He found a hospital that carried it for $200. THEN, he sent his assistant, at no cost to us, to drive out to that hospital & pick it up for us. This is an A+ veterinary hospital!!!! Read Less

The prices are reasonable and the staff is nice, but the Indian doctor guy is horrible. Ive gone here before for shots, and it was fine, but the doc doesnt introduce himself. He force fed medication to my cat, damn near squeezing her face to get it in her mouth. Then he got upset because she jumped from the table and we had to corner her. He then charged me for an amoxiciln that is meant for dogs, not cats. Thankfully I did my own research to see if it was ok, but he should've said something. Then he just disappeared. I should've known not to go into a vet located in the middle of a shopping center. Haha.I will not go here again. Get your shots done at the humane society. Everything else done elsewhere if you want your pet to be comfortable. Read Less

They are prompt, welcoming and don't guilt trip you for last minute appointments. The doctor is a man of few words, which is great because they don't waste your time with stuff that doesn't matter. I'm always in a hurry and I love that they can respect it and help speed me through my appointments! Read Less

By far the best vet I've been to, on many occasions our accident prone dogs have required immediate care and each time they're very welcoming and were able to see them that same day. Much appreciation to this clinic! Read Less

I didn't care for this place, but for what we needed in the moment and the fact that they did squeeze us in at the last minute for Autumn was nice. Our pup suffers from tremendously bad car sickness, so one day when we were on our way out of town to head over the hill to Sac, we didn't even make it out of Reno before we were having problems with her. She had accidents, lots of drooling, and persistent whining, among other things, from South to NW Reno that we didn't feel confident leaving without handling first. So we called the first Vet and the lady on the phone was understanding. The front desk staff/vet techs were courteous and kind, but it was Dr. Riar who we did not care for. First they stuck us in a small room with no windows and no ventilation. It was stuffy and I was already flustered from dealing with a very messy and frustrating situation, so I wish we could've been somewhere more comfortable. Anyhow, he entered the room and it startled her. She is not aggressive but she's very vocal. Her barking must've scared him because he 1.) didn't bother introducing himself or seem very welcoming and 2.) already by his actions from her barking probably gave away that he was frightened by her. He proceeds to want to take her pulse and we have to put her in a headlock while he does so. I wouldn't want to be touched either by this dude, but he did what he had to do. Then he wanted to give her the medicine and we had a hard time feeding it to her in a treat with him there. He's the Vet so you'd think he would have some tricks up his sleeve, but he tried force feeding it and holding her jaw shut so she would swallow it. When he let go she barked again and he jumped back, kind of like flailing his arms after every attempt, again showing his fear of her. I think animals sense when a human fears them and it can make them uneasy. So he leaves the room to allow us to try, and what do you know - she eats it as soon as he leaves. Anyway he didn't have the compassion and vaguely answered my questions. I needed clarification on things and I felt like he was just quick to leave the exam room. He hardly interacted and I wondered why he ever become a Vet. People go to them with worries about pets and, and this guy appears like he couldn't care less.We went to go pay and their receipt machine wasn't printing. Both the girls were apologetic and thanked me for my patience, which I had no problem with. It happens. But they had to call him over to try to fix it and he wasn't very apologetic at all and gave me the impression like, again, he had better things to do. They were cheaper than A-Plus Hospital, which is where we would normally take her and continually will. However, I will pay a bit more if it means the Vet has more compassion and understanding in difficult situations. Read Less

We came to Northwest Vet Hospital in about 2012 while getting a second opinion and thank goodness we did - he saved our beloved dog's life (several times at this point). Since this first experience, he has treated all three of our dogs for many issues. His prices are beyond reasonable and he works his tail off (pretty sure he works 6-6 M-Sat). One of my favorite things about Riar is, if an issue is beyond the scope of his expertise he has a great network of experts to refer you to. Also, he is very picky about who he hires and his team is very, very kind. Overall good team with good prices. This man CARES about his pet patients and remembers each one (even from Banfiield, and he cared about them then too). Read Less

I have brought both of my kittens here before to get fixed with shots and never had an issue. I called today to talk about getting my 6 year old dog fixed. I was quoted $200 for a standard spay for her size without being in heat, which is on the top end for this town already. I was then put on hold for eight minutes. The receptionist finally came back to tell me that she talked to the Dr. who decided to double the cost to $400 because my dog is "old". Absolutely ridiculous! I was jaw dropped. This vet thinks that nearly $500 is totally reasonable to have a perfectly healthy 6 year old dog spayed with vaccine updates. I will NEVER bring my cats back, nor will I let my clearly not OLD dog step foot in the building. I'll happily be taking them to another office and spreading. Read Less

Have been in the Reno area for 5 months and feel so thankful to have found this clinic.  They have been wonderful to my two dogs and would recommend them to anyone needing knowledgable , loving care for their pets. Read Less

I haven't had to take my pets in very often, thank goodness and when I had to take my cat in for a tough facial abscess, I was given a high quote.  'Being that I have owned and worked in a veterinary hospital in the past 15-20 years, I was able to negotiate the quote and get the price down to a more affordable level.  I don't think he would do that for everyone, but I knew what I needed and what I didn't.  He finally balked at the end and said if I took out anymore items that he would not do the surgery.  I respect that.  He did a fantastic job.  Now I only come in to get special veterinary cat food for my cat that gets bladder-kidney stones if he doesn't eat his special diet. (Royal Canin Urinary S/O). The clerks and vet techs/assistants are generally very kind, friendly and efficient.  I really gave them a hard time with the quote on the surgery...  but they still treat me well.  Dr. Riar doesn't have the most charismatic attributes but he is a very good vet. Read Less

Do NOT put your pets life in these people's hands. This is the most ridiculous, uneducated, merciless, hole in the wall of a vet office. My dog had sever cut  in her ear that wouldn't stop bleeding. I called the vet closest to me, Northwest Vet, and they told me to bring her in if i wouldn't take to long. The receptionist had the attitude that i was "bothering" her. Mind you, i got there an hour before they closed. She ended up being worse in public. I can manage an incompetent receptionist but when it came to the veterinarian, Dr. Riar ...WOW! Not introducing himself, he took us into the room, and began to look at her ear. He asked if she had a history, which i told him "ITP". he looked at me as if i had spoken gibberish you are a veterinarian you should probably have some sort of clue of the common diseases associated with animals right?? So i had to explain what it was a "bleeding disorder."  We ended up taking her to a table in the back to look at her ear...i had to pick her up myself. An 80lb dog, and I'm by no means a big girl. The "table" i put her on was a rack looking thing with a towel over it. With out telling me what he was going to do next he flipped my dog on her side...freaking her out! and kinda hurting her. I had to hold her down while he was poking and prading. The only thing he ended up telling me is that she wont stop bleeding...duh! and that i just have to keep holding pressure and if it doesn't stop then I'll have to take her into the ER vet....Prior to taking her in this retched place, i was doing exactly that...cleaning it out and holding pressure for about 2 hours. I asked him it maybe we could cauterize it. "it could bleed out"...That what it was doing already. I needed a Solution not to have someone tell me what obvious. So, in the end i left there with $80 less, dog bleeding more and no direction. I called the next vet down in the phone book. we were out of the office in 20min, half the cost, no bleeding and a doggie treat. i question if "doctor" Riar is really even a doctor. Highly despise the entire experience and people i dealt with! Read Less

I went here last week because my cat had problems with his ear and a sneeze. The nurse lady was very nice and compassionate. But Dr. Riar was awful!!!! He didn't even introduce himself to me! He was very cold to me and my cat. I could tell he didn't like cats which is ridiculous for a vet! After he looked over my cat the nurse wanted to show how to give the medication and I could hear her begging the Dr. to help hold my cat. I will never take my cat back there!!! Dr. Riar is a very cold and mean man!!! Read Less

Thank you for taking care of my dog Lexi. Dr. Riar is very efficient and doesn't go overboard with scary expensive testing I have had 6 dogs in the family see him and he spayed and neutered 4 of them over the years. I have been to several veterinarians probably 7 total in town and I would highly recommend him and his staff over any other. The girls are very sweet that work for him. Thank you! Read Less

Totally Negative. This Dr. really is a reject from BANFIELD (petsmart) Completely mis-diagnosed my now departed dog causing an emergency clinic visit the very next day! If you value your pets life...Run away and fast! There are far better Vets in Reno Like Klaitch! Read Less

Are you looking for a great vet with wonderful staff? Don't look any further! Everyone here is amazing, kind hearted, understanding, and respectful! I wouldn't trust my babies to go anywhere else!! Thank y'all so much and I hope God continues to Bless all of you$ Read Less

Are you looking for a great vet with wonderful staff? Don't look any further! Everyone here is amazing, kind hearted, understanding, and respectful! I wouldn't trust my babies to go anywhere else!! Thank y'all so much and I hope God continues to Bless all of you$ Read Less

I went to Northwest Veterinary Hospital after a very disappointing experience at another Reno vet office. I have been really happy with my experience with Dr. Riar so far. He immediately knew what was wrong with my dog and even showed me a photo in a textbook so that I would understand. He is always gentle and thorough when examining my dog, and he follows through to make sure the problem is fixed. Rates are very affordable and he even gave a free follow-up visit to make sure my dog's wound was healing properly. They also have a vaccination clinic on Saturdays so you don't have to pay for the full exam. I can always get right in when I need to and the techs and front office staff are friendly. Dr. Riar remembers me and my dog after only going there for a few months and I feel like he is sensitive to making sure we are happy customers. Read Less

Dr. Riar and his staff are wonderful, professional, and offer outstanding service at very fair prices. My three dogs Mr. Gus, Bonkers and Leo have had numerous check ups, teeth cleanings and vaccinations at NW Veterinary Hospital over the past 3 years. Yesterday, Leo became very ill as a result of chewing a Raid Ant Bait and I rushed him to their office. Dr. Riar took immediate action to empty Leo's stomach, gave him charcoal to absorb the poison and an IV to replace fluids. 4 hours later Leo was himself again and so was I. This morning at 8am they called to ask how Leo was doing and invite us back for a no fee check-up.Why I recommend NW Animal Hospital with full confidence:     * I have never been overcharged     * I have never experienced the Dr. or staff to be uncaring     * I have never been pressured to submit to excessive testing     * I have never had to wait more than 10 minutes for a scheduled appointment David C Read Less

I went here after finding a lump on my kitty's tummy.  The exam fee is $35 which is a pretty good price.  I was a little early for my appointment but I didn't have to wait and they got me in early.  The assistant/front desk attendant took my cats temp and weight with my assistance which I personally appreciated as I think it is more upsetting to my cat to have someone else handling her.  The doctor inspected my cats teeth and then her stomach.  He proceeded to shave her to get a better idea of what was there.  The prognosis wasn't good and initially I felt he was telling me there was no hope as my cat had mammary tumors.  He said surgery was the only way to determine one way or another if my cat had cancer and I asked if he couldn't take a sample without surgery.  He said that would only cause the tumor to spread.  He didn't seem very willing to sit and answer my questions and he didn't offer me many options either.When I was paying for the visit I thought of something else to ask him (I was a little rattled and as you can imagine I wasn't really in the right frame of mind to ask everything that probably needed to be asked).  I asked the receptionist and she said that was a question for the doctor.  Instead of him coming out to address the question she simply relayed the question and answer. The nice thing about the visit is that they gave me a printout of exactly what I would pay if I decided to go forward with the surgery to remove the tumors.  What I really didn't like, and the reason why I gave 2 stars is that the doctor was so cut and dry that I felt he didn't really care about my cat or my concerns... no way I let this guy operate on my baby! Read Less

My dog has come back from them extremely happy to see me, then very scared when I tried to bring him back, that tells me something wasn't right for him. Also.. I inquired about old medication disposal, some vets will take your old mess and dispose of them properly, the receptionist asked the doctors and they said to crush up the pills and flush them!!  Are you serious??!!  That is the absolute worst thing to do as it pollutes our water system!! EVERY site I researched said not to dispose like that. That being said...I will never go there again or refer anyone there. The staff and doctors are obviously under educated. Read Less

Extremely disappointed with this business on many levels.1. my dog was very sick a few months ago. I just move to Reno part time & this place is near my house.  The doctor didn't even want to touch my dog nor did he seem to care that she seem to be very very sick. I also explained that I was very strapped for cash & needed the most affordable help for my dog.  He came back with a $500 vet bill including trying to make me buy a bag of dog food.  I ended up just getting the antibiotics & paying for the visit.  2. I bought prescription catfood a week ago...3. I went in 3 days ago to make an order for a bigger bag of feline cat food. Then when I got home I received a phone call saying they couldn't order the cat food unless I bring my cat in for a check up.  Absurd!  I asked if I could have my cats vet records sent  over so they could show that he's been prescribed this food for the past 7 years.  They said no, I would need to bring my cat in.This doctor is a money hungry jerk & I will never support or recommend such a sad excuse for a vet. Totally ridiculous that I would have to spend more $ just to go in & spend $ on food that I have been prescribed to buy for 7 years.Very disappointing all around!If anyone has a recommendation on a good & nice & caring vet in Reno I would appreciate it. Thanks! Animal lover for life... Read Less

Dr. Valori Morris no longer is associated with Northwest Veterinary Hospital, it is now run by Dr. Riar.  I took my puppy there 4 times, and each time I had to wait and hour to an hour and a half, even though I had an appointment.  Their rates are reasonable, at least if your time isn't worth anything to you.   I did not find Dr. Riar to be very friendly or empathetic, and the exam he gave my puppy took less than 4 minutes and was not comprehensive.  The staff spelled my name wrong on their computer database and did not seem able to rectify the mistake so each time I went there, they had to 'search' for my records under the incorrect spelling. Read Less