Love this place. Both my cats were having some dental issues that needed attention ASAP and the staff made time in the schedule for me to be able to drop them off so they could be seen when they had time. They worked with me on a payment plan that they offer that has an affordable payment schedule(the program is CareClub), that provides my two senior cats with all the services they are going to need for the next year. The payment plan saved me a lot of money in the grand scheme of things. The Careclub also gives you emails/texts( you choose, not a requirement), about scheduled auto deductions of monthly payments and updates/reminders of routine checkups/vaccinations/medications refills my cats. They made it so easy. Special thanks to Cirilia (I think that's how you spell it), she is always so personable and helpful in the office and when she calls with updates. Keep her around, that lovely woman deserves a raise in my opinion. Thanks again VCA!!! Read Less

My visit was great. The doctor and staff were exceptional. I opted for a feline clinic verses a regular vet because they are specific to cats and I was happy I did. They even applied an internet coupon for the office visit even though it was suppose to be for a "well-kitty" visit and my boy was suffering from an infection that I was unaware of. They followed up with me the next morning inquiring about meowmeow and informed me of his test results. They asked me to come by and pick up some diet samples so they could find a diet he liked. As with all vets the prices are high but with what they did for him it wasn't out of line. Read Less

My 11 year old cat recently became ill and I took her to Klaich Veterinary Clinic and was told the worst thing you could ever fear for your cat. They indicated that she likely had lung cancer and the future was not looking good for my precious baby. I paid for x-rays, radiology viewings from an external practitioner, blood work, the whole nine yards. I wanted a 2nd opinion before making the heart wrenching decision of putting her down. I called VCA Feline Medical Center and explained our situation. The receptionist was very compassionate and understanding and scheduled us in the same day. We met with Dr. Waller and I was touched by how affectionate she was with my cat. She introduced herself to her first before poking and prodding, and really helped my baby feel at ease, which for me, is very relieving. Dr. Waller reviewed her records and took additional x-rays and confirmed my greatest fear, that my life long friend was truly terminal, and that the best thing we could do was get her comfortable, and prepare to say goodbye. The amount of professionalism and compassion she displayed was a major eye opener that I could never use another vet again, and that I had wished we would have come here sooner. While my ending wasn't as happy as I prayed, I'm grateful for the staff and everything they did to help. A truly amazing facility. Read Less

I brought my matted-up cat to be groomed thinking she was so badly matted she'd have to be shaved. To my surprise the groomer was able to comb them out! The receptionists are very friendly and give you the time to discuss whatever issues you are experiencing. I love this place. Read Less

My cat is tiny, very shy, and usually afraid of people. Not so with Dr. Thompson and staff at VCA Feline Medical Center. Dr. Thompson handled her slowly and deliberately, and she really seemed to like him. He took time to explain what was happening with her, why he prescribed what he did, and what steps we would take to clear up her problems. He ran tests and called to explain the results. This clinic isn't cheap, but you are paying for experience, compassion, and state-of-the art care for your cat. Emphasis seems to be on prevention, which I like. Everyone, from the office personnel to vet techs to veterinarians seem to love their jobs and go out of their way to make us welcome and comfortable. Read Less

VCA Feline Medical Center as the name says, treats only cats. Dr. Thompson is a awesome cat vet to say the least. His easy going and calm demeanor is exactly what's needed when your cat is upset with going to visit. Since they only treat cats there is no "dog smells" or barking, our cats have less to make them upset. He always takes the time to explain what's going on, and he always follows up with a phone call in a timely manner. The staff is always friendly and professional. Two of our cats had cancer, which could not be cured but I know the care and treatment they received made thier last couple years as comfortable as possible. Read Less